---
description: OnTime 360を実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OnTime 360とは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [配送管理システム](/directory/10046/courier/software) > [OnTime 360](/software/97252/ontime-360)

# OnTime 360

Canonical: https://www.capterra.jp/software/97252/ontime-360

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> OnTime 360は、他の宅配ソフトウェア企業の製品と比較して、より多くの機能をより低価格で提供します。豊富な機能をお試しください。
> 
> 評価：37人のユーザーによる評価は**4.3/5**。**おすすめ度**で最高の評価。

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## 概要

### OnTime 360の対象ユーザー

OnTime 360宅配ソフトウェアは、配達員、メッセンジャー、ディスパッチャーに高度な機能を提供し、より効率的に業務を行えるようにしたいと考えている輸送業者向けのソフトウェアです。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.3/5** | 37 レビュー |
| 使いやすさ | 4.1/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.5/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.2/5 | レビュー全体に基づく |
| 機能 | 3.8/5 | レビュー全体に基づく |
| おすすめ率 | 80% | (8/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Vesigo Studios
- **ロケーション**: Medford, アメリカ
- **設立**: 1999

## ビジネスコンテキスト

- **価格プラン**: $99.00
- **価格モデル**:  (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Windows（デスクトップ）, Windows（オンプレミス）, Linux（オンプレミス）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: 英語
- **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, ドイツ, ニュージーランド, ブラジル, メキシコ, 中国, 南アフリカ, 日本

## 機能

- GPS
- Real-Time Updates
- Third-Party Integrations
- アクティビティ・ダッシュボード
- アラート／通知
- スケジューリング
- ステータス追跡
- ドライバーのライブ追跡
- ドライバー管理
- パフォーマンス測定基準
- モバイル・アクセス
- モバイル署名キャプチャ
- ラベル印刷
- ルーティング
- レポート／分析
- 注文管理
- 注文追跡
- 派遣管理
- 発送管理
- 請求、インボイス
- 請求書管理
- 配送ラベル
- 配達追跡
- 顧客データベース
- 顧客ポータル

## 統合 (合計4件)

- FreshBooks
- Microsoft Excel
- QuickBooks Online Advanced
- Xero

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート

## Category

- [配送管理システム](https://www.capterra.jp/directory/10046/courier/software)

## 関連カテゴリー

- [配送管理システム](https://www.capterra.jp/directory/10046/courier/software)
- [デリバリーシステム管理 ツール](https://www.capterra.jp/directory/31261/delivery-management/software)
- [配送ルート最適化ソフト](https://www.capterra.jp/directory/30944/route-planning/software)
- [フードデリバリーシステム](https://www.capterra.jp/directory/30861/food-delivery/software)
- [現場派遣管理ツール](https://www.capterra.jp/directory/30059/service-dispatch/software)

## 代替製品

1. [Tookan](https://www.capterra.jp/software/218952/tookan) — 4.1/5 (76 reviews)
2. [GSMtasks](https://www.capterra.jp/software/149699/gsmtasks) — 4.7/5 (35 reviews)
3. [Locus Dispatch Management Platform](https://www.capterra.jp/software/176446/locus-dispatcher) — 4.6/5 (41 reviews)
4. [Onfleet](https://www.capterra.jp/software/142633/onfleet) — 4.6/5 (95 reviews)
5. [Route4Me](https://www.capterra.jp/software/149633/route4me) — 4.5/5 (404 reviews)

## レビュー

### "After 5 months of trying to get this system functioning we had to abandon it" — 3.0/5

> **Malinda** | *2018年2月27日*
> 
> **良いポイント**: Saving quotes was a nice feature.  The web portal is nice and the drive mobile app is also user well done. It can take on a variety of complex rates and make them work, however it is very time consuming and complex to set up. You can customize a lot of features, and import data to OnTime360, which can be helpful but also messy, requiring time to clean up what is imported.
> 
> **改善点**: Save your money and your time.  OnTime360 IS NOT completely mobile. If you are a fast paced small business and your dispatchers are not always at a windows computer 24hrs a day good luck\! You will need a windows operating system laptop or tablet to lug around with internet access. Their customer service lacks in following up with things they need to get back to you on. They will answer your questions, but they are also rigid and not willing to take customer suggestions to make improvements that will benefit a broader base of clients. They make everything sound simple and it is not.  I can generally easily learn most software programs, so I am not computer illiterate. I have to cancel and lose 6 months worth of money, because I asked how will my dispatcher will log in when they are not in the office to late in the game. Their answer is that cannot be done, and we will not make that available and we are not giving you any of your money back.  Coming from using another dispatching software system for many years, I never liked the OnTime Dispatch you must use multiple screens and to get anything done and you cannot easily see what your drivers are working on.  The functionality, updating, syncing is slow, even though we have high speed internet, and they could never get me an answer as to why.

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### "HAVE LOVED IT FROM DAY 1" — 5.0/5

> **Chella** | *2019年5月30日* | 運輸、トラック、鉄道 | おすすめ評価：10.0/10
> 
> **良いポイント**: The versatility from day one\! The ease of use.
> 
> **改善点**: I would like to see the reports have the ability to be modified for more specific uses.
> 
> It has helped our business be up to date and more efficient.

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### "Courier Companies viewpoints of OnTime360 uses." — 4.0/5

> **Amy** | *2023年10月26日* | 運輸、トラック、鉄道 | おすすめ評価：8.0/10
> 
> **良いポイント**: Their customer services is not only prompt but deeply intuitive. I don't know how many times I call service support to receive someone reading a script with little actual use of a services knowledgeable enough to help with the un-hinged causal or silly questions. Top Tear Support from Ontime every time.
> 
> **改善点**: The billing system, i do think it is a bit of user faulty bits but the billing system seems so hard to manage and file. Along with Report systems and building reports. You really need to have a sandbox setting to be able to go in and mess things up and then learn how to edit them while you work as to not affect the actual accounts almost.

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### "I regret not switching to OnTime sooner" — 5.0/5

> **Juah** | *2022年3月29日* | 運輸、トラック、鉄道 | おすすめ評価：10.0/10
> 
> **良いポイント**: It easily organizes all of our jobs so that nothing gets missed. We no longer rely on memory/paper trail to get the job done. It provides excellent proof of delivery and has streamlined back and office procedure considerably. It is a huge selling point to our clients to be able to have a professional platform with all of the features to present to them to gain new clients. Our clients along with drivers and myself as the main office administrator, have been extremely satisfied with this new change and ease of use across-the-board. It has taken us to the next level and increased efficiency, we are thankful daily for on time and have considered it to be one of the best business decisions we have made.
> 
> **改善点**: The order in which the route stops appear is a little confusing to program at first. When setting up there were some things I wish I would’ve known before hand to avoid mistakes made but it was an opportunity to learn the software better. A nice feature would be to add in when the item is estimated to be picked up instead of starting the tracking from actual pickup time.
> 
> Overall I wish we would’ve implemented this program sooner. The efficiency has increased as well as reducing a lot of tedious office work that is now unnecessary. There are so many detailed functions of the program that we use daily. Customer service/technical support is amazing. They answer pretty much right away and are able to help in real time, emails are also responded to within 24 hours. The guys and Technical Support are invaluable and I can’t say enough things about their promptness, knowledge, and the courteousness and willingness to help figure out a problem and provide a solution. We talk almost daily about how much this program/features have helped our business.

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### "This is integral to our company's day to day function" — 4.0/5

> **Paul** | *2022年3月30日* | 運輸、トラック、鉄道 | おすすめ評価：10.0/10
> 
> **良いポイント**: The best feature to this software is the customer web portal.  It helps us boost sales and reduces our phone traffic immensely.  The technical support is outstanding.  When an issue arrises it is dealt with quickly and competently.  The tracking screen is easy to use
> 
> **改善点**: The receive payment area could use improvement, but it only comes up twice monthly in our company so it isn't a big problem at all.
> 
> We are quite pleased with the software, the company, their service.  They keep refining it and adding features, which makes our job easier.

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## リンク

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| pt | <https://www.capterra.com.br/software/97252/ontime-360> |
| pt-PT | <https://www.capterra.pt/software/97252/ontime-360> |

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