キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年
AppFolio Property Manager
AppFolio Property Managerとは？
成長段階にある複雑なビジネスを経営する、居住者組合、商工組合、住宅管理組合、マンション管理組合、学生寮、混合ポートフォリオの管理者のために作られた次世代のプロパティマネジメント・ソフトウェア。AppFolioの完全にモバイル対応した直感的なソリューションでは、大規模なビジネスを管理することができます。これには、会計や管理機能、カスタマイズ可能なレポートや所有者収支報告書、マーケティングツール、オンラインリース、テナントの審査、オンラインの家賃徴収や支払いなどが含まれます。
AppFolio Property Managerの対象ユーザー
50以上の加入者を管理する居住者組合、学生寮、商工組合、自治会、複合ポートフォリオのプロパティマネージャー。
AppFolio Property Managerをご存知でしょうか？
別の人気製品との比較
AppFolio Property Manager
AppFolio Property Managerの他のおすすめ代替製品
AppFolio Property Managerの評判・レビュー
Growing Together
Amazing Property Manager for Small-to-Medium Companies
製品を使ってみた感想： The biggest issue my company had was advertising vacancies. We were relying on walk-in tenants, which has not been a good source for 5-10 years. AppFolio is one-click to post to multiple free websites and syncs with Apartments.com if your company goes that route. Ease of use and great training/help files will keep us with them for years to come.
良いポイント:
First and foremost, the value of the product. You get everything you need for cheaper than most of the other products out there. For my company, we transitioned from Buildium to AppFolio and instantly reaped the rewards. AppFolio provided us with an inexpensive company website, a quick and easy tool to post our vacancies to multiple websites, and great assistance during set-up.
改善してほしい点:
I know some of the more expensive options offer more competitive pricing tools and a little more automation. Also, AppFolio had a few issues (like maintenance personnel not being able to see pictures on work orders using their mobile devices) that took AppFolio a while to start addressing.
AppFolioからの返信
5 年前
Dear Drew, thanks so much for taking the time to leave a review. We're happy that your transition to AppFolio was a good one and that you are already reaping the benefit!
It’s Effective and Efficient
製品を使ってみた感想： I love it! I prefer it over Yardi! It can be used as an accounting program, property mgr program, marketing program, affordable housing certification/ recertification. Communication with residents and leads.
良いポイント:
Being able to market specific units by adding videos/ photos and an auto generated marketing description based on tags added to each individual unit based on its own unique floorplan
改善してほしい点:
Sometimes different financial reports do not speak to each other so one report can be misleading from the other
Don't get involved with Appfolio
製品を使ってみた感想： I should start by saying the product is great. It's robust, it's comprehensive, and once you get the hang of it, it's pretty easy to use. But if you have a choice, don't get into bed with these guys. The customer support is beyond bad...good luck getting anyone on the phone. They recently switched to some sort of AI for customer support--and I didn't think it was possible to get worse--but I have given up on ever getting their help in solving any issues. I have to figure it out myself or find a work-around. And during all that time, their prices have gone up. Apparently, the only thing they care about is profits...because as their prices have gone up, the quality of their service has decreased. We now average more than $2,000/per month in charges and fees to them. But, like a divorce, leaving them is going to be expensive and messy. I'm going to retire in about 4 years...so I think I'm just going to suck it up and stick with them. But listen to me boys and girls: don't make the same mistake I made. Don't get involved with them.
良いポイント:
It's useful and is pact with all of the bells and whistles
改善してほしい点:
Just about every part of the user experience makes me wish we had never switched to Appfolio. Their customer service is so bad, it's legendary. They are the poster child for American corporate greed.
Partner Service
製品を使ってみた感想： We've used it for 13 years and feel that AF is a partner.
良いポイント:
Ease of use for the property manager, owners, and tenants.
改善してほしい点:
No API integration. Customer support has been weak, but improving.
Property Management with AppFolio
製品を使ってみた感想： Overall, I love AppFolio. The system is clear, clean, and easy to follow and learn. A lot of the fields are self-explanatory and the help button is just a click away and the team with AppFolio does a good job with I ask for help. The explanations are clear, concise, easy to follow, and make sense. In the past 15 years, I have used many different software systems to track property management. AppFolio has been the easiest to navigate to get me the information I need and easy to use to manage all my properties.
良いポイント:
AppFolio allows me to access my tenants and their information with a click of a button. It keeps all data about my tenant at my fingertips and also allows them to know what is going on with their lease, rent amounts, work orders, and other tasks they or I need to complete to keep our relationship working the best.
改善してほしい点:
I wish that the tenant's application would stay with the tenant as the entire process progresses. When a person no longer is an applicant, but becomes a tenant and moves in, that application is stored elsewhere in the system. It would be more helpful to have the application stay with that new move-in. The application is always needed for legal issues. The system makes it easy to find but it seems it would be better served to stay within the entire process of the new move-in.
