キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Bookerとは?

Bookerの最先端のサロン・ソフトウェアは、運営管理業務ではなくクライアントに焦点を当てたオールインワンのプラットフォームで、サロンの運営と成長を支援します。オンライン予約、POS、メンバーシップ、ロイヤルティ・プログラムを管理して新規顧客を引き付け、顧客のリピート率の向上を図ります。安全で費用対効果が高い、クラウド・ベースのBookerのソフトウェアで、いつでもどこでもサロン・ビジネスにアクセスできます。

Bookerの対象ユーザー

シンプルかつ強力なクラウド・ベースのプラットフォームで、事業の運営と成長を目指すサロン。

Bookerソフトウェア - 1
Bookerソフトウェア - 2
Bookerソフトウェア - 3
Bookerソフトウェア - 4
Bookerソフトウェア - 5

Bookerをご存知でしょうか? 別の人気製品との比較

Booker

Booker

4.1 (977)
$129.00
無料バージョン
無料トライアル
84
7
4.1 (977)
3.9 (977)
4.1 (977)
VS.
価格プラン
価格オプション
機能
連携サービス
使いやすさ
価格の妥当性
カスタマーサービス
$20.00
無料バージョン
無料トライアル
123
49
4.6 (5,625)
4.7 (5,625)
4.7 (5,625)
緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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Bookerの評判・レビュー

評価ポイント

総合評価
4.1
使いやすさ
4.1
カスタマーサービス
4.1
機能
3.9
価格の妥当性
3.9

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ashely
Ashely
アメリカのRecruiter
認証済みLinkedInユーザー
消費者サービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Book It!

5.0 6 年前

良いポイント:

Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system.

改善してほしい点:

The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue.

Michael
アメリカのVice President
医療業務, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Using it for our Med Spa

5.0 5 年前

製品を使ってみた感想: Booker does what we need, support has always been responsive and it is easy to use.

良いポイント:

Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system.

改善してほしい点:

We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need. Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances.

Chantel
カナダのRegistered Massage Therapist
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Easy appointment management, schedule settings could be improved

5.0 2 か月前 新着

製品を使ってみた感想: Overall easy set up and navigation. User friendly for clients, however could use some minor upgrades with scheduling customization.

良いポイント:

They notified you via email for every new appointment, making it easy to keep track of client appointments.

改善してほしい点:

Their practitioner scheduling could use some improvement, in terms of making it more customizable. There was no way to have practitioners on a bi-weekly schedule and had to be input manually week by week.

Laurie
アメリカのowner
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 2年以上
投稿経路
ソース:SoftwareAdvice

検討した類似製品:

Booker wants you to use endless work arounds because they can't get it right

2.0 4 年前

製品を使ってみた感想: I am stuck in Booker because I have been using it since 2014. My client data base and content are huge, they have been purchased by mindbody and I had hoped for an improvement, but its worse. Do not get stuck with this software, purchase something else. They require you to do work arounds because the software does not function properly. The reporting is shite. Please do your self a favor and look else where. I have tow spas and they are on different versions of booker. I have asked multiple times to be placed on one version or the other.

良いポイント:

It has a lot of useful features, sadly very few of them work as expected. - membership processing - gift certificates - embedded special codes for marketing - pixels for marketing - cancellation policy implementation - customer service availability - appointment scheduling - sales reporting - freezing memberships - mail campaigns and marketing

改善してほしい点:

ABSOLUTELY EVERYTHING with this software requires a work around. -I have lost members because the software randomly double and triple charges them each month and doesn't represent it in the recent orders tab so it looks as if it hasn't - freezing members is great, but then booker charges them for ALL the months they have been frozen - you cannot put special deals on for the holidays on gift certificates = no holiday gift certificate promos - special codes for marketing do not auto populate for orders and cannot be found from within the order - pixels for marketing from their marketing tools do not work - cancellation policy is great but if the person does not have a cc on file then you cannot close the order which makes it impossible to close the drawer at the end of the night - groups often book under the same name , booker requires you to CANCEl that appt rather than just changing the name - ridiculous -sales reporting is not customizable, past membership reporting cannot be done. it only shows current numbers regardless of the date you enter. kind of hard to measure growth -members may freeze their monthly billing, no benefits are accrued but when you take the freeze off it autocharges all previous unpaid months - customer service is available - but they are often unknowledgeable and can only submit requests to development and they take months even years before they fix your problem. - the marketing tab does not load on my booker if im running from chrome.

Sally
アメリカのowner
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Booker was better years ago. Not now.

5.0 3 か月前

製品を使ってみた感想: It was great until around 2020 when Mindbody came around. Been struggling ever since with the software. Each update seemed to break booker more. I signed up in 2014 and left in December. Will not recommend booker or mindbody to anyone.

良いポイント:

Data from clients, calendar views, appt reminders, cloud

改善してほしい点:

Lack of access to my client data. Wording in set up making it where my software was my own worst enemy- keeping seeking clients from booking available appointments I wanted to fill. My membership tracking and usage was difficult to track.