Q Ware CMMSの概要
Q Ware CMMSを使用することで、会社独自の作業方法を維持しながら、施設メンテナンス作業の向上を重視した、新しいタイプのソフトウェア体験を取り入れることができます。高品質の維持という目標を掲げながら、チームが即時に対応できるメンテナンス業務の運営を実現することができます。
月額わずか$100で、5つの無料ユーザー・アカウント、無制限のリクエスター・アカウントなど、多くの無料機能を利用することができます。
デモや無料トライアルの申し込みについて、今すぐお問い合わせください。
Q Ware CMMSの対象ユーザー
学校、 空港、 医療施設、 工業施設、 商業施設、 サービス・プロバイダ、 施設メンテナンス、 公共事業、 施設管理者、 メンテナンス・マネージャー。
Q Ware CMMSのレビュー
John
Q Ware CMMS Excels!
製品を使ってみた感想: I have used Q WARE CMMS for over 15 years now. This spans two different employers. I find them to be the very best in customer support and respond quickly to your needs. They still treat each customer with individual care.
良いポイント:
Ease of use Superior Customer Support Inexpensive as compared to other CMMS
改善してほしい点:
I honestly don't have any cons. They continue to amaze me.
C&S Companies, Q Ware Groupからの返信
2 年前
Thanks John! You've been a great supporter and we appreciate your business. We'll continue to focus on individual care. Stay Safe. Q Ware Team
Mary
Upgrading of Current Version
製品を使ってみた感想: We are extremely happy using Q Ware, there is no down time with not any glitches.
良いポイント:
The reason why we bought this product was because we were able to consolidate: Event Booking, Work Orders and Tracking of Inventory all in one platform. Users do not need to go out to various platforms to do their work.
改善してほしい点:
Unfortunately, we are still running version 2.1.3.10 The reason why we are still on this old version of Q Ware is because the updated version no longer has Event Booking. If we move to the newer version we will not have this feature which is very important to us as a school. We use it extensively to book various rooms and generate a work order for our Events.When we had initially purchased the program it was mentioned to us that Q Ware was in the process of updating the version, it was not mentioned that in the updated version Event Booking would not be included.Could this be reconsidered? We have invested so much time in setting the program up, training our users.
Timothy
Long time user.
製品を使ってみた感想: The experience is minimal as its not changed in 15 years. We are stuck with it.
良いポイント:
Its very basic to use. The users do seem to figure out how to enter in work orders. The day to day operation works fine.
改善してほしい点:
The software has looked the same and worked the same for 15 years. We spend a lot on subscription for the same exact product. The graphics, functions, and processes have all remained the same. I can't name one new feature of the product.
C&S Companies, Q Ware Groupからの返信
6 か月前
Hi Tim, Thank you for the honest review. We are actively working on the migration process for moving customers using our 2.0 product like yourself onto our new product. If you have any questions about the new product or are interested in ways to expedite your transition to it, please reach out to support at [email protected] Thanks! Q Ware Team
Cyril
Berlin CSD - Electronic Work Order Program
製品を使ってみた感想: Overall, we have been very pleased with the product and its functionality for the Berlin CSD. The teaching and support staff love the feedback, and I have a much better accountability of my maintenance staff; the jobs they do; and the time it takes to complete those tasks.
良いポイント:
* Welcoming and friendly sales team, easy to work with and very knowledgeable. * Easily installed and adapted to our facilities * Training and use for all school district staff was easy, with very few questions and/or complaints * Have seen a dramatic increase in the number of Work Orders being submitted by staff for items that need to be done or receive attention. * Program provides feedback to the Requestor / Other Administrators which has proven to be very favorable
改善してほしい点:
* Some changes to programming have to go back through the Company versus being able to make them yourself
C&S Companies, Q Ware Groupからの返信
2 年前
Hi Cyril, Thank you for the feedback. We hope you and your district are navigating COVID alright. We appreciate your business over the years and please reach out if there is anything we can do to make Q work better for you. Thanks again and stay safe. Q Ware Team
The customer service is everything
製品を使ってみた感想: We chose qware because we needed a system that would send email communications to hold folks accountable. It worked! With QWARE multiple people have access to the same information simultaneously, and then as the info is updated (and projects worked-on) a stream of communications easily inform us all.
良いポイント:
The reporting features are my second favorite feature, because the customer is support is amazing. I am not talking about work around and duct tape. I am talking about getting help and advice on solving complicated workflow for my organization so that that solutions create data streams and analysis tools.
改善してほしい点:
The con is so minute it's almost not worth mentioning. When I download a report, it includes a totals line in the csv. Ok. No bid deal because I can delete the totals line before I Power Query the report into my analysis.
C&S Companies, Q Ware Groupからの返信
2 年前
Hi Rich, Thank you for the honest review. We appreciate your business. As always, if there is anything you need going forward or ideas you have to make Q better for you, please don't hesitate to reach out. Stay safe. Q Ware Team