キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Arcoroとは?
建設業やコンプライアンスが厳格な産業のためのArcoroのオンボーディング・モジュールは、安全でクラウドベースです。オンボーディング関連文書の管理、表示、保存、エクスポートを簡単に行うことができます。キオスク・モードでは、タブレットまたはオンサイト・コンピュータで書類を完成させることができます。グループ採用や、1日で採用を決定する場合に最適です。既存の給与計算システムまたは人事管理システム (HRIS) に接続することができます。新従業員は、モバイル・デバイスを使用して人事文書をアップロードすることができます。包括的なライブラリを利用して、場所に応じて必要なコンプライアンス・フォームを入手することができます。
Arcoroの対象ユーザー
中小企業向けに設計されたArcoroのATSでは、主要な全国掲示板や特定分野の掲示板、ソーシャル・メディア・サイトに求人情報を公開することができます。
Arcoroをご存知でしょうか?
別の人気製品との比較
Arcoro
Arcoroの評判・レビュー
I have had a very positive experience, and always have all question and concerns handled quickly.
製品を使ってみた感想: This software greatly improved the efficiency of our Recruitment and Onboarding processes, allowed a more universal experience among our multiple divisions. Improved organization, follow through and communication between candidates and hiring managers.
良いポイント:
Ease of use, ability to format and customize for my specific needs, outstanding customer support and constant updates based on customer feedback.
改善してほしい点:
I don't have any true complaints. A few processes feel a bit cumbersome and could be made more streamlined. I would like to see an app rolled out in the near future, as it is not always the easiest to do tasks within the system from a mobile device.
Fits the Construction Space
製品を使ってみた感想: I think it will help us to smoothen out our recruiting and onboarding process.
良いポイント:
I liked the organization's knowledge of the construction workspace. Construction has it's own unique challenges when it comes to managing employees.
改善してほしい点:
We're not far enough into the project to know what we don't like.
More Time Spent on Development and Customer Service
製品を使ってみた感想: There is a lot of potential, but I would not recommend this as a solution to anyone.
良いポイント:
The software has potential but is not ready to be marketed.
改善してほしい点:
Their customer service is terrible. The response time is terrible, so hopefully you do not have issues as you are trying to process payroll. Their settings are very black and white. If you want something excluded you have to exclude all options. Their time-rounding features sound great in theory but do not work reliably. There is a lot of time spent making sure that time is entered correctly. At this point, I don't think we will ever be able to retire paper timesheets as the entry is not trustworthy.
Effective organization to potential and contracted employees.
製品を使ってみた感想: With this system I have automated every step of the life cycle of employees with the ease of which is an integrated, cloud-based system.
良いポイント:
What I like about BirdDogHR is offering me a variety of features and services to streamline the tracking of applicants and monitoring performance, and foster collaboration and participation of employees.
改善してほしい点:
The downside of this software is that it does not include the module where you can plan an employee compensation.
Life changer!
製品を使ってみた感想: We used to get hundreds of time cards a week and now I audit and track my guys through this software, I can not recommend it enough!
良いポイント:
The instant access to the guys time and location. and the maps on the sitehub are a life saver! no more printing 50 maps every morning!
改善してほしい点:
Report sorting. there are only predefined sorting options I would like to be able to sort by any field I want. I get around it by downloading them into excel however it would be nice not to have to do that.
BirdDog's sales, training and customer service are top-notch;
良いポイント:
The software has made marketing our agency much more effective from a recruiting perspective. The experience of the recruiter, hiring managers and most importantly, the candidates, has been extremely satisfactory.
改善してほしい点:
I'd like to see more flexibility and robustness in the reporting functionality of the software. The out-of-the box reports aren't that useful for my needs and I'd like to be able to customize reports without having to download to Excel and manipulate data in that way.
Arcoroからの返信
7 年前
Thanks for your comments. We have forwarded them to the product management team to review as they are looking at the roadmap.
Excellent time keeping tool.
製品を使ってみた感想: Payroll is simplified.
良いポイント:
Very easy set up, features are very convenient and precise. Employees enjoy the convenience and payroll becomes a breeze.
改善してほしい点:
Not many bad things about this product, perhaps GPS accuracy can be tweak a bit but I thin k that may have deal with devices being used on as well.
Arcoroからの返信
6 年前
Hey Jorge! Thanks for the review. We love to hear that our services make payroll a much easier process for people. Glad to hear its become a breeze!
So far, the software has been very effective with very few, if any, issues.
良いポイント:
Time is seamlessly imported into our payroll/accounting software which makes payroll a click of a button.
改善してほしい点:
Some of the time editing can be tedious. For example, if an entire crew has a time issue, you have to fix each individual separately.
Arcoroからの返信
6 年前
Hello Steve, We are glad to hear that you are enjoying the ease and simplicity of our software and how much easier it has made your payroll process. Thanks for the review!
Perfectly fine if you're not wanting much out of your HR software
製品を使ってみた感想: ACA compliance was the reason we selected it and it did the job.
良いポイント:
The support teams at InfinityHR are incredibly knowledgeable and helpful. When it comes to the nitty gritty of their system they have a pretty good handle of what you need to do.
改善してほしい点:
If you're wanting to do anything beyond their basic setup, it's going to be a real pain. The UI is years behind and creating reports is very time consuming. The UX for data entry and updating is also quite cumbersome and could use some polishing. Overall I was fairly disappointed in the product despite the efforts of their support teams to help. Support is great.
review for BirdDogHR
良いポイント:
It's user friendly and it takes very little time to learn the basics and be efficient in using it, reports and performance monitoring is great, also the fact that employees now can upload their information themselves is really great.
改善してほしい点:
From a small organization's perspective this product's functionalities has it all but pricing might make you think twice.
Arcoro - Moving from paper to electronic has never been easier.
製品を使ってみた感想: The relationship with Arcoro has been outstanding. Everyone from sales through Customer Service has been FANTASTIC. They have always been courteous and prompt whenever we have questions. I am one happy user!
良いポイント:
To have a system that offers all the features and benefits for the price is one of the strengths of Arcoro. The software is extremely intuitive and easy for anyone to use. We have paid for the system with the paper we are not using alone.
改善してほしい点:
Is it possible to be in love with a product and not have one thing to complain about? Try Arcoro for yourself and you will see why I do not see or have complaints about this package.
Okay product but horrible customer service.
製品を使ってみた感想: The customer service and support just makes this company downright terrible. If you could get help in a timely manner it would be decent. However, we have had the same issues occur time and time again and it still takes weeks to get a resolution.
良いポイント:
The applicant tracking software is the only good portion of the software.
改善してほしい点:
Absolutely the worst HR software company out there. We have been utilizing arcoro for a little over two years now. In that time frame we have had countless issues with the software and it takes well over a month to get most issues resolved. The customer support it terrible and when you try to take the concerns to their supervisors, you just get met with more frustrations. We have a designated account rep who cannot help with anything and is out of the office most of the time. I would not recommend this software especially for the cost as well. Many other great options out there.
Keep Looking for a Better Solution
製品を使ってみた感想: Look at other options. There are so many out there, many that are more integrated with an HRMS and that have responsive customer service. Consider your candidate experience as well and you'll find a better solution.
良いポイント:
*It's geared to my industry (Construction). *It's also used by several others in my industry which can help people in our industry find postings for open jobs. *They also manage some of the free boards that are specific to the construction industry. *The system does make it easy for multiple people to be informed when an application is completed.
改善してほしい点:
*The user experience leaves a great deal to be desired. Both for applicants and recruiters. When I used this system, I often wondered how many people abandoned the application mid-way through the process. (I was hired using this system and I was certainly not impressed by the ATS.) *The system is not very intuitive. *The system tries to rate candidates for you but we found the criteria used to be very poor. The 5-star applicants were often very poor candidates and the low scoring candidates were often a better fit. *Emails informing you of new applications are sent only once per day rather than as they happen. *When there were concerns, customer service rarely had solutions. They are not terribly responsive (except in the last few days before your contract is up for renewal).
Arcoroからの返信
7 年前
As a former customer we will take your feedback and perceptions under careful consideration. These concerns are very easily addressed and resolved by open communication with customer care and configuration changes to the system. We feel we endeavored to help you and meet your needs. We appreciated our multi-year business relationship with Story Construction.
75% of the time I really enjoy exaktime. The other 25% of the time I have problems with it.
良いポイント:
I really like being able to track hours and records, and run customized reports. I also like that we don't have to bring the clocks in to collect the hours.
改善してほしい点:
The thing I like least about the software is the updates. Every time it updates, another problem is created. I am not a person who gets frustrated easily, but after years of bad experiences with customer support I tend to get frustrated easily when I have to talk to them. We usually run into problems while doing payroll, and then we have to wait for them to call us back. After they call back I have to spend a couple hours on the phone trying to troubleshoot the problem, at the most inconvenient time. We purchased the software in 2011, and so we know how it works and what reports are available because we have been using the same functions and reports for years. If something breaks and I call in to support I am frequently told that has never been an option and if it was than it was a flaw in the program, or that we have been doing things wrong and we shouldn't be doing our payroll the way we are doing it.
Arcoroからの返信
6 年前
Hello Jessica, Thank you for giving us your valuable feedback. I am going to be passing it along to our product support teams so that they can work on making improvements based off of your feedback.
Review by a user and not a company
良いポイント:
It does help keep track of time and automate time date collection
改善してほしい点:
It is clunky and slow. When you start to enter time it sits through a "receiving" process that can take several minutes while you wait for it to be ready for you. When task switching it sometimes does the same. There should be an option to turn off time for a task other than exiting out completely or using the meal break - sometimes you need to stop timekeeping for a period. I end up using the meal break several times a day for this which ends up showing excessive breaks but it is better than exiting out completely each time. At the end of the day as a user the app slows me down and can be quite aggravating.
Arcoroからの返信
6 年前
Hello Geof, We appreciate your honest feedback and are glad that it has helped keep better track of your employees time. If you'd like some assistance in perhaps making some systems changes to how you reflect meal breaks within the system to possibly speed up your process, please give us a call at 888-788-8463 so that we can have one of our techs assist you. We tried pulling up your account information using your name but could not find you as an active customer in our system and we would like to assist you with this. Thank you again for your feedback.
terrible policies on refunds
改善してほしい点:
we used it for years. paid for a brand new yearly plan of over $3,000 only to find a month later that our hornets do not work any longer because they are out dated 2-3g. Exaktime should have made us aware of this before they renewed our policy. Told us only thing we could do is buy new hardware. Refused to refund our $.. WOULD NEVER TREAT A CUSTOMER LIKE THIS..
Arcoro - BirdDog HR
製品を使ってみた感想:
We have had a horrible time with Arcoro from the beginning. We were sold a service that was not available for us and forced to purchase more features.
Onboarding went well but since then Customer service has been horrible. You have to email at least 2 times to get a response and they rarely have the answers you are looking for.
I have used multiple ATS and HRIS systems and have never experienced a product or support team like this.
良いポイント:
Price point, but now wish we spent a little more to have a working platform and support.
改善してほしい点:
Customer Support and the product itself. The product features rarely work and are not user friendly in the slightest.
Arcoroからの返信
4 年前
We are sorry that your experience hasn't been what you expected it to be. Arcoro has a strong focus on customer success and satisfaction. Your account manager will reach out to discuss options.
The updates have been better, and faster. This makes payroll a lot easier and keeps employees honest
良いポイント:
I like that you are able to leave comments on the actual timecards, it saves a lot of time from the field notes. I also like that you can see where the employees are clocking in and out from. I wish it would automatically ask them .. "Why are you clocking in here outside of the geotracker" so that they have to answer or say it was a mistake and they meant to clock out earlier. I also like all the different security settings.
改善してほしい点:
The part that I least like about it is that when I am adjusting the time records, it can be very slow. Also, there are way too many report options and it is hard to figure out the right one you want and it takes too long.
Arcoroからの返信
6 年前
Hello Shana, Thank you for your review. We are constantly working to make updates to our services so that we can better serve our customers so we are glad to hear that you have been enjoying some of our latest updates.
Company uses the Hornet job clocks to send data and now clocks do not work because of the 4G-5G
良いポイント:
Product and software worked fine for 2 plus years.
改善してほしい点:
Clocks are outdated and company did not prevent clock from going down. As others have said they hurried and got our money for service contract for year before we had clocks going down. We ordered new and received a few and had bad ones that have RMAs and have to wait for replacements. At this time we are manually entering about 150 hand written time cards in to website and it is very costly.
Recruiting software that is for too difficult for others to easily use.
製品を使ってみた感想: Very little. I don't like the software at all. It is too difficult and time consuming to manage.
良いポイント:
Once a job is entered/posted, it is easy to repost it to other locations if needed. It is value priced so that is the reason my company uses it.
改善してほしい点:
Difficult for the site managers to use. It is a program built for recruiters - not the common manager. BirdDogHR will do updates that will mess up what you have established such as an application but you don't know until applicants say something. It is cumbersome and not at all easy to navigate.
horrendous
製品を使ってみた感想: none
良いポイント:
worst customer service would not recommend them for anything -product cannot be used after set date until over inflated fee for non existent maintenance is paid -
改善してほしい点:
We had purchased product for 5 years apon Exact time upgrading system and the day before our payroll we were locked out of our time clock employees time data therefore blackmailing us to pay annually fee of 4000 dollars to retrieve It Worst customer service ever
Arcoroからの返信
7 年前
We are very sorry that you are having a bad experience working with us. Our customers¿ satisfaction and success is always our number one goal. Looking into your problem, we can see that your computer crashed, affecting your ExakTime system and other programs and preventing you from processing payroll. At the time your system crashed you were not covered under a support agreement; however, we recovered your data and upgraded your system (at a discounted rate) to our new cloud-based solution, which includes many new helpful features and unlimited support. We have reached out to you several times to provide training, but all of our calls have gone unanswered. We ask that you please contact us at your earliest convenience so we can work through this problem. Your company¿s success with using our system is a top priority.
Good and basic
良いポイント:
Once the decision was made to purchase the ATS module we were up and running very quickly. Our contact helped set up our first job posting and walked us through various options--customer support was great. They still check in to see how we are doing and what they can do for us. Our job postings look neat and professional. Links all worked perfectly .
改善してほしい点:
Would like more flexibility for our landing page for ATS. Some choices in layout or background and imbedded links or photographs or video. I'm not sure how effective the upgrades for various job boards is for us. Posting with colleges through Handshake would be nice. A little less clicking would be nice.
Great, Until Price Tripled
良いポイント:
We really liked using this software as a time clock.
改善してほしい点:
We hated that when it came time to renew for our third year of use, the price had nearly tripled what we'd been paying the previous two years.
Exaktime does what it says on the box and more
良いポイント:
+ Extremely granular time-tracking capabilities with the required hardware + Excel- and PDF-based reporting
改善してほしい点:
- Requires some customization to integrate with existing systems - Excel reports are slightly clunky because of "stylized" formatting
Arcoroからの返信
6 年前
Hello Sloan, Thank you very much for your review, it is greatly appreciated. It is always nice to hear that we are able to make time tracking and reporting a much easier process.
Great system to use for basic HRIS functions
製品を使ってみた感想: I've never used BirdDog HR until my company decided to try it out. Initially, it was hard for me to adapt. I was able to get in contact with a team member and after receiving training on the systems capabilities and options, it had a lot offer and was pleased.
良いポイント:
It is easy to understand how the system works.
改善してほしい点:
System is slow and times out quickly. I don't like how when I want to filter through, I don't have the option to filter open, closed or all requisitions.
Arcoroからの返信
8 年前
We appreciate your feedback and customer satisfaction is very important to us. We’re actively looking into why the system may be acting slow for you, that is very concerning to us. For the time stamp, there are many areas in the system that add a time stamp, we’d like to better understand which area you’re referring to. Your account manager will reach out to learn more about your needs.