--- description: Visual Queue Network (VQN)を実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Visual Queue Network (VQN)とは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [債権回収ツール](/directory/30234/debt-collection/software) > [Visual Queue Network (VQN)](/software/79360/vqn-agency) # Visual Queue Network (VQN) Canonical: https://www.capterra.jp/software/79360/vqn-agency ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/79360/vqn-agency?page=2) > VQNは、金融機関および医療売掛金管理に債権回収、回収、コンプライアンス機能を提供します。 > > 評価：23人のユーザーによる評価は**4.3/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Visual Queue Network (VQN)の対象ユーザー 銀行、金融機関、医療提供者に適しています。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.3/5** | 23 レビュー | | 使いやすさ | 4.3/5 | レビュー全体に基づく | | カスタマー・サポート | 4.7/5 | レビュー全体に基づく | | 価格の妥当性 | 4.4/5 | レビュー全体に基づく | | 機能 | 4.0/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Uni-Source 2000 - **ロケーション**: St Louis, アメリカ - **設立**: 1992 ## ビジネスコンテキスト - **価格プラン**: $10,000.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Windows（デスクトップ） - **サポートされる言語**: 英語 - **利用可能な国**: アイルランド, アメリカ合衆国, アルバ, アンギラ, アンティグア・バーブーダ, イギリス, インド, エルサルバドル, オーストラリア, オーストリア, カナダ, キプロス, キューバ, クロアチア, グアテマラ, グアドループ, グアム, グレナダ, ケイマン諸島, コスタリカ さらに29件 ## 機能 - 取引管理 - 自動通知 - 顧客管理 ## 統合 (合計1件) - Fiserv ## サポートのオプション - メール/ヘルプデスク - 電話サポート - 24時間対応（オペレータ） ## Category - [債権回収ツール](https://www.capterra.jp/directory/30234/debt-collection/software) ## 代替製品 1. [PhoneBurner](https://www.capterra.jp/software/134672/phoneburner) — 4.8/5 (176 reviews) 2. [LeadSquared](https://www.capterra.jp/software/130199/leadsquared) — 4.3/5 (167 reviews) 3. [Creatio CRM](https://www.capterra.jp/software/130149/bpm-online-crm) — 4.7/5 (133 reviews) 4. [Oracle Fusion Cloud ERP](https://www.capterra.jp/software/131686/oracle-fusion-cloud-erp) — 4.2/5 (70 reviews) 5. [Turnkey Lender](https://www.capterra.jp/software/135052/turnkey-lender) — 4.6/5 (36 reviews) ## レビュー ### "VQN" — 5.0/5 > **Jason** | *2019年6月13日* | 銀行 | おすすめ評価：9.0/10 > > **良いポイント**: I like the overall ease of use, user interface, workflow tracking etc. collectors can easily work accounts and move on to the next accounts. queues and work lists can be easily created and manipulated. > > **改善点**: currently it only shows one account at a time even if there are multiple accounts owned by the same individual it would be nice to see a person centric view. I would like more customizable reporting options > > I have had a very good experience with this product as well as the servicing team. we have met with them onsite several times. the team was very helpful with the process leading up to and through a recent software upgrade ----- ### "Visual Queue for Suitable Commission and Debt Management" — 5.0/5 > **Benson** | *2024年4月22日* | 情報技術、情報サービス | おすすめ評価：9.0/10 > > **良いポイント**: Visual Queue is proactive in allowing all the debts and commissions manageable. > > **改善点**: Visual Queue increases the credibility of every costs and debts swiftly. ----- ### "VQ Review" — 3.0/5 > **Cindy** | *2018年12月11日* | 銀行 | おすすめ評価：7.0/10 > > **良いポイント**: I love the widget. It is so extremely handy\!\! > > **改善点**: The dialer doesn't report same day in VQ > > Basically it has been a good product. I look forward to the upgrades ----- ### "Review from an NHT User" — 4.0/5 > **Damion** | *2022年12月29日* | 銀行 | おすすめ評価：8.0/10 > > **良いポイント**: The various reports play an integral role in our reporting monthly, the system's ability to track users servicing activity based on time of day, the various functions that restrict a user from re-assigning their accounts to other users, the fact that the system assigns accounts to users equitably, the fact that the system allows users to access accounts linked to the same collateral easily, mass update utility and the display of important servicing data are some of the features I like most about the software. > > **改善点**: Some of the features lacking are the ability to get current status updates on accounts that are current which are important in the course of our business (e.g. a customer may have more than one account for us and if one is in arrears and one is current, we have to visit a separate system to assess the status of the current account because it is inactive in VQN). Other cons include the fact that when doing a mass update e are unable to select result notes captured in the system for mass updates. The reports need to be more analytical and the few charts (e.g. for promises ) are too simple. When updating new users, the process is too time-consuming. Also, there should be an option to place the various selections in alphabetical order or in numerical order. Also, the inability to set up forms within the system, that could automatically populate pertinent data from the system. > > The overall benefit has been greater efficiency, improved workflow management, and greater control. Prior to VQN, the assignment of the portfolio was a highly manual and time-consuming process and the tracking of servicing activities was also manual, the ability to prioritize accounts for servicing based on risk has helped to reduce the general risk profile of the portfolio by allowing for greater targetting of accounts/debtors with the highest risk. ----- ### "Our organizations experience with this product has been nothing but positive." — 4.0/5 > **Steve** | *2017年9月15日* > > **良いポイント**: There are several features of this system that are extremely beneficial but I'll only mention three of my favorites. First, the design of the system for enough flexibility that allowed us to set up the system to fit our needs. Second, ease of use. From administration of the system to the end user the system is easy to use, set up and to adjust the set up as internal changes take place. The letter writing features is also easy to use and a great feature that again allows for flexibility and changes. Third, the File Management Utility that is connected to the system allows for the storage and easy retrieval of all letters and documents produced by the system and the collectors. It also allows for the download of external documents. We find this very beneficial for storing legal documents and other correspondence received from outside sources. > > **改善点**: There is a bit of a learning curve involved with the administration of the system. Help menus would be beneficial in assisting new users with the system set up when changes are required. ----- ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/79360/vqn-agency?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/79360/vqn-agency) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ