--- description: Smartsheetを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Smartsheetとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [キャンペーン管理システム](/directory/30012/campaign-management/software) > [Smartsheet](/software/79104/smartsheet) # Smartsheet Canonical: https://www.capterra.jp/software/79104/smartsheet ページ：1 / 143\ 次へ: [次ページ](https://www.capterra.jp/software/79104/smartsheet?page=2) > Smartsheetは、作業を計画、管理、自動化、レポートすることができる、オンライン作業実行プラットフォームです。 > > 評価：3539人のユーザーによる評価は**4.5/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Smartsheetの対象ユーザー 直感的に使えるSmartsheetのオンライン・プロジェクト管理アプリは、大企業から中小企業まで大小のチームでさまざまな種類の作業を追跡して管理するために広く使用されています。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.5/5** | 3539 レビュー | | 使いやすさ | 4.3/5 | レビュー全体に基づく | | カスタマー・サポート | 4.3/5 | レビュー全体に基づく | | 価格の妥当性 | 4.4/5 | レビュー全体に基づく | | 機能 | 4.3/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Smartsheet - **ロケーション**: Denver, アメリカ - **設立**: 2012 ## ビジネスコンテキスト - **価格プラン**: $9.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: イタリア語, スペイン語, ドイツ語, フランス語, ポルトガル語, ロシア語, 英語 - **利用可能な国**: アイスランド, アイルランド, アメリカ合衆国, アラブ首長国連邦, イギリス, イタリア, インド, オランダ, オーストラリア, オーストリア, カナダ, シンガポール, スイス, スウェーデン, スペイン, デンマーク, ドイツ, ニュージーランド, ノルウェー, フィリピン さらに9件 ## 機能 - Data Tabulation - Goal Setting/Tracking - HIPAA準拠 - Ideation - KPIモニタリング - ROI Tracking - Subcontractor Monitoring - Workflow Automation - アクティビティ計画 - カレンダー管理 - キャパシティ管理 - キャンペーン計画 - コンテンツ管理 - サードパーティ統合 - スキルの追跡 - スプリント計画 - タスク管理 - ダッシュボード - チャンネル管理 - データのインポート／エクスポート - ドキュメント・ストレージ - ドキュメント・レビュー - ドラッグ・アンド・ドロップ - フォームのカスタマイズ - フォーム作成・デザイン - フォーム管理 - プロジェクト・スケジューリング - プロジェクト管理 - プロジェクト追跡 - プロセスのモデリング・設計 - マルチキャンペーン - リソース・スケジューリング - ワークフロー構成 - 予防メンテナンス - 作業発注管理 - 優先順位付け - 分析 - 原価見積もり - 可用性管理 - 戦略的計画 - 承認プロセス管理 - 時間・支出追跡 - 時間追跡 - 経費精算 - 給与管理 - 製品ロードマッピング - 複数プロジェクト - 資産追跡 - 電子データキャプチャ - 電子医療記録・電子カルテ ... さらに90件の機能 ## 統合 (合計72件) - 123FormBuilder - Acumatica Cloud ERP - Adobe Creative Cloud - Amazon Q - AppSheet - Azuqua - Backupify - Bitium - Box - Cronos - Docusign - Domo - Dropbox - Easy Insight - Egnyte ... さらに57件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [キャンペーン管理システム](https://www.capterra.jp/directory/30012/campaign-management/software) ## 関連カテゴリー - [キャンペーン管理システム](https://www.capterra.jp/directory/30012/campaign-management/software) - [マーケティングリソース管理ソフト](https://www.capterra.jp/directory/31020/mrm/software) - [イベントマーケティングソフト](https://www.capterra.jp/directory/31542/event-marketing/software) - [戦略計画ツール](https://www.capterra.jp/directory/31031/strategic-planning/software) - [製品管理システム](https://www.capterra.jp/directory/30865/product-management/software) ## 代替製品 1. [Clockify](https://www.capterra.jp/software/169607/clockify) — 4.8/5 (9259 reviews) 2. [Jira](https://www.capterra.jp/software/19319/jira) — 4.4/5 (15460 reviews) 3. [Asana](https://www.capterra.jp/software/120550/asana-pm) — 4.5/5 (13652 reviews) 4. [monday.com AI Work Platform](https://www.capterra.jp/software/147657/monday-com) — 4.6/5 (6097 reviews) 5. [Trello](https://www.capterra.jp/software/1010321/trello) — 4.5/5 (23595 reviews) ## レビュー ### "Smartsheet is Perfect for the Small Business" — 4.0/5 > **Julieann** | *2026年2月17日* | 建設 | おすすめ評価：10.0/10 > > **良いポイント**: Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform. We use it to manage construction jobs and track job costs and documents all in one place. And the platform could not be more affordable\! With other construction project management software, what you pay for one year of Smartsheet will get you maybe a week for those other platforms. If you wanted to use just the basic sheets or take advantage of their feature rich workspaces and templates, you can use Smartsheet to track projects, office operations and costs, and as a document center (we use it to track our subcontractors certificates of insurance expirations dates), Smartsheet is definitely invaluable to us as a central project and operations management system that we can all access anywhere. > > **改善点**: Smartsheet cannot completely manage a project, meaning you will have to incorporate other tools (like budgeting software) to fully monitor and analyze the profitability of a project. Smartsheet keeps the raw data in one place, but does not help to analyze and make sense of it. > > Smartsheet is a perfect place for small businesses to start with and to help them grow to the next level project management software. ----- ### "Smartsheet makes our team more efficient." — 4.0/5 > **Pupp** | *2026年7月19日* | イベント企画運営 | おすすめ評価：7.0/10 > > **良いポイント**: Smartsheet allows multiple team members to collaborate with ease but I also like that I can set up automations allowing me to manage tasks more efficiently. Their customer support is also good and whenever I’ve had questions I am able to speak to a human being quickly. > > **改善点**: Smartsheet has a few frustrating elements when it comes to collaborations. If different team members have different license levels it can complicate things if you’re trying to create smartsheets collaboratively. > > Overall I’ve been very impressed with Smartsheet and over time I’ve been able to push it further and further by adding things like automations and more complex formulas. It can do a lot for making team processes more efficient. ----- ### "Great platform when it works, but it has not worked correctly for the better part of a year now." — 3.0/5 > **Daniel** | *2026年1月8日* | 機械工業 | おすすめ評価：2.0/10 > > **良いポイント**: Very capable platform that has great tools for automation and reporting. Able to handle small projects through enterprise initiatives > > **改善点**: The new licensing model greatly reduces the value of the product. You used to be able to have as many people from outside the organization have access to keep in alignment, but this has shifted in the last year. You either pay for more seats, or accept the reduced functionality. Support platform is now AI first, accuracy last. When opening a ticket, you are prompted to use AI to create the ticket. Cool, I guess but you could spend time trying to get the AI to be correct(slow), or just accept what it outputs and add information to the ticket directly(faster). Calling for technical support is an exercise in frustration, after an hour on hold I selected call back option. As of 24 hours later I have yet to get a call back. We are paying for premuim support and no call back in 24 hours is not a premium level of service. Pro desk appointments are great, but they are usually 2 or more weeks out for US business hours support. I really don't want to be up at 3am to talk to a prodesk person for 30 mns. > > Initially we were really happy with our deployment that was implemented directly with the Smartsheet team. About 6 months later things started to break, we assumed it was due to user error but ran traces and cell change histories but could find no end user or admin activity that would explain the corruption in the financial data, project status and time in status data, portfolio reporting, and filters that were built for us. We then worked with our account manager and spent the better part of 2 months trying to find an equitable solution. Smartsheet admitted fault, but would not tell us what exactly created the issues. We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention. We are flummoxed as to how to keep our instance functioning as expected. The support systems(with paid premium support) is not recommended. Directly calling during normal business hours for the last 3 times I have called resulted in at least a 60 minute wait, before I would give up and select a call back. I have yet to receive a call back. Tickets are now entered through an AI Agent that you are basically prompting to create a ticket. It adds unnecessary details and it is faster to edit in the ticket after the fact than to get it to be correct. Finally, the thing that really leads me to not recommend the platform is the lack of transparent audit trails for Smartsheet employees in the instance. Not understanding who and how our instance is accessed and what changes were made is not ok and leading our team to look for replacements before our next contract renewal. ----- ### "Versatile and Effective for Company-Wide Workflow Management" — 4.0/5 > **Caleb** | *2026年4月20日* | 建設 | おすすめ評価：6.0/10 > > **良いポイント**: The biggest strength of Smartsheet is its versatility. We use it across the company for a wide range of functions, from receipt tracking and estimating pipelines to project management and scheduling, which makes it a valuable all-around platform. > > **改善点**: The main limitation with Smartsheet is its formula structure and overall flexibility for more advanced data analysis. While it performs well for organized, process-driven tracking, it can be restrictive when more dynamic calculations and multidirectional data relationships are needed. > > Overall, my experience with Smartsheet has been very positive. It is a highly versatile platform that works well for a wide range of business functions, including tracking, estimating, project management, and scheduling. While it does have some limitations in handling more advanced calculations and data relationships, it has still been a great tool for our overall workflow. ----- ### "Flexible and Powerful Tool for Team Organization" — 5.0/5 > **Jennifer** | *2026年8月10日* | 化学 | おすすめ評価：10.0/10 > > **良いポイント**: What I like most about Smartsheet is how easy it is to organize projects, tasks, and information in one place. The customizable spreadsheets, automation, and collaboration features make it easy to track progress and keep teams organized. > > **改善点**: What I like least about Smartsheet is that it can take some time to learn all of the features and customization options. Some advanced features may also feel overwhelming for users who only need basic project and task management. > > Overall, my experience with Smartsheet has been very positive. It is a flexible and effective tool for organizing projects, tracking tasks, and collaborating with team members. Once you become familiar with the features, it makes managing workflows and keeping information organized much easier.Overall, my experience with Smartsheet has been very positive. It is a flexible and effective tool for organizing projects, tracking tasks, and collaborating with team members. Once you become familiar with the features, it makes managing workflows and keeping information organized much easier. ----- ページ：1 / 143\ 次へ: [次ページ](https://www.capterra.jp/software/79104/smartsheet?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/79104/smartsheet) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ