--- description: Smartsheetを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Smartsheetとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [キャンペーン管理システム](/directory/30012/campaign-management/software) > [Smartsheet](/software/79104/smartsheet) # Smartsheet Canonical: https://www.capterra.jp/software/79104/smartsheet ページ：1 / 144\ 次へ: [次ページ](https://www.capterra.jp/software/79104/smartsheet?page=2) > Smartsheetは、作業を計画、管理、自動化、レポートすることができる、オンライン作業実行プラットフォームです。 > > 評価：3561人のユーザーによる評価は**4.5/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Smartsheetの対象ユーザー 直感的に使えるSmartsheetのオンライン・プロジェクト管理アプリは、大企業から中小企業まで大小のチームでさまざまな種類の作業を追跡して管理するために広く使用されています。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.5/5** | 3561 レビュー | | 使いやすさ | 4.3/5 | レビュー全体に基づく | | カスタマー・サポート | 4.3/5 | レビュー全体に基づく | | 価格の妥当性 | 4.4/5 | レビュー全体に基づく | | 機能 | 4.4/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Smartsheet - **ロケーション**: Denver, アメリカ - **設立**: 2012 ## ビジネスコンテキスト - **価格プラン**: $9.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: イタリア語, スペイン語, ドイツ語, フランス語, ポルトガル語, ロシア語, 日本語, 英語 - **利用可能な国**: アイスランド, アイルランド, アメリカ合衆国, アラブ首長国連邦, イギリス, イタリア, インド, オランダ, オーストラリア, オーストリア, カナダ, シンガポール, スイス, スウェーデン, スペイン, デンマーク, ドイツ, ニュージーランド, ノルウェー, フィリピン さらに9件 ## 機能 - Data Tabulation - Goal Setting/Tracking - HIPAA準拠 - Ideation - KPIモニタリング - ROI Tracking - Subcontractor Monitoring - Task Editing - Workflow Automation - アクティビティ計画 - カレンダー管理 - キャパシティ管理 - キャンペーン計画 - コメント、メモ - コンテンツ管理 - サードパーティ統合 - スキルの追跡 - スプリント計画 - タスク管理 - ダッシュボード - チャンネル管理 - ドキュメント・レビュー - ドラッグ・アンド・ドロップ - フォームのカスタマイズ - フォーム作成・デザイン - フォーム管理 - ブレインストーミング - プロジェクト・スケジューリング - プロジェクト管理 - プロジェクト追跡 - プロセスのモデリング・設計 - マルチキャンペーン - モバイル・アクセス - リソース・スケジューリング - ワークフロー構成 - 予防メンテナンス - 作業発注管理 - 優先順位付け - 分析 - 原価見積もり - 可用性管理 - 報告、プロジェクト追跡 - 戦略的計画 - 承認プロセス管理 - 時間追跡 - 製品ロードマッピング - 複数プロジェクト - 資産追跡 - 電子データキャプチャ - 電子医療記録・電子カルテ ... さらに90件の機能 ## 統合 (合計70件) - 123FormBuilder - Acumatica Cloud ERP - Adobe Creative Cloud - Amazon Q - AppSheet - Azuqua - Backupify - Box - Cronos - Docusign - Domo - Dropbox - Easy Insight - Egnyte - Evernote Teams ... さらに55件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [キャンペーン管理システム](https://www.capterra.jp/directory/30012/campaign-management/software) ## 関連カテゴリー - [キャンペーン管理システム](https://www.capterra.jp/directory/30012/campaign-management/software) - [マーケティングリソース管理ソフト](https://www.capterra.jp/directory/31020/mrm/software) - [イベントマーケティングソフト](https://www.capterra.jp/directory/31542/event-marketing/software) - [戦略計画ツール](https://www.capterra.jp/directory/31031/strategic-planning/software) - [製品管理システム](https://www.capterra.jp/directory/30865/product-management/software) ## 代替製品 1. [Jira](https://www.capterra.jp/software/19319/jira) — 4.4/5 (15498 reviews) 2. [Asana](https://www.capterra.jp/software/120550/asana-pm) — 4.5/5 (13744 reviews) 3. [monday AI Work Platform](https://www.capterra.jp/software/147657/monday-com) — 4.6/5 (6123 reviews) 4. [Trello](https://www.capterra.jp/software/1010321/trello) — 4.5/5 (23630 reviews) 5. [Clockify](https://www.capterra.jp/software/169607/clockify) — 4.8/5 (9270 reviews) ## レビュー ### "Smartsheet is Perfect for the Small Business" — 4.0/5 > **Julieann** | *2026年2月17日* | 建設 | おすすめ評価：10.0/10 > > **良いポイント**: Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform. We use it to manage construction jobs and track job costs and documents all in one place. And the platform could not be more affordable\! With other construction project management software, what you pay for one year of Smartsheet will get you maybe a week for those other platforms. If you wanted to use just the basic sheets or take advantage of their feature rich workspaces and templates, you can use Smartsheet to track projects, office operations and costs, and as a document center (we use it to track our subcontractors certificates of insurance expirations dates), Smartsheet is definitely invaluable to us as a central project and operations management system that we can all access anywhere. > > **改善点**: Smartsheet cannot completely manage a project, meaning you will have to incorporate other tools (like budgeting software) to fully monitor and analyze the profitability of a project. Smartsheet keeps the raw data in one place, but does not help to analyze and make sense of it. > > Smartsheet is a perfect place for small businesses to start with and to help them grow to the next level project management software. ----- ### "Excellent tool for managing projects and improving team collaboration" — 4.0/5 > **Nigel** | *2026年9月17日* | 運輸、トラック、鉄道 | おすすめ評価：9.0/10 > > **良いポイント**: Easy to create and manage project plans. Spreadsheet-style interface is familiar for Excel users Strong automation capabilities that reduce manual follow-up Excellent collaboration features with comments, attachments, and notifications Cloud-based and accessible from anywhere > > **改善点**: Advanced features have a learning curve I find the interface dated compared to newer project management tools Mobile app functionality is more limited than the desktop experience > > We have been using Smartsheet to manage projects, track tasks, and monitor deadlines across multiple teams. The spreadsheet-style layout made it easy for staff to adopt quickly since many were already familiar with Excel. The automation features have helped reduce manual follow-up work by automatically notifying team members of upcoming deadlines and status changes. The reporting and dashboard capabilities also provide management with a clear overview of project progress without having to request constant updates. One of the biggest benefits has been the ability for multiple users to collaborate in real time while maintaining a single source of truth for project information. Integrations with Microsoft products have also helped streamline our workflow. The only drawbacks are that some advanced features require time to learn, and licensing costs can add up for larger teams. However, the productivity gains and improved visibility have outweighed these challenges. Overall, Smartsheet has become an important part of our project management process and has significantly improved organization, accountability, and communication across our teams. ----- ### "Great platform when it works, but it has not worked correctly for the better part of a year now." — 3.0/5 > **Daniel** | *2026年1月8日* | 機械工業 | おすすめ評価：2.0/10 > > **良いポイント**: Very capable platform that has great tools for automation and reporting. Able to handle small projects through enterprise initiatives > > **改善点**: The new licensing model greatly reduces the value of the product. You used to be able to have as many people from outside the organization have access to keep in alignment, but this has shifted in the last year. You either pay for more seats, or accept the reduced functionality. Support platform is now AI first, accuracy last. When opening a ticket, you are prompted to use AI to create the ticket. Cool, I guess but you could spend time trying to get the AI to be correct(slow), or just accept what it outputs and add information to the ticket directly(faster). Calling for technical support is an exercise in frustration, after an hour on hold I selected call back option. As of 24 hours later I have yet to get a call back. We are paying for premuim support and no call back in 24 hours is not a premium level of service. Pro desk appointments are great, but they are usually 2 or more weeks out for US business hours support. I really don't want to be up at 3am to talk to a prodesk person for 30 mns. > > Initially we were really happy with our deployment that was implemented directly with the Smartsheet team. About 6 months later things started to break, we assumed it was due to user error but ran traces and cell change histories but could find no end user or admin activity that would explain the corruption in the financial data, project status and time in status data, portfolio reporting, and filters that were built for us. We then worked with our account manager and spent the better part of 2 months trying to find an equitable solution. Smartsheet admitted fault, but would not tell us what exactly created the issues. We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention. We are flummoxed as to how to keep our instance functioning as expected. The support systems(with paid premium support) is not recommended. Directly calling during normal business hours for the last 3 times I have called resulted in at least a 60 minute wait, before I would give up and select a call back. I have yet to receive a call back. Tickets are now entered through an AI Agent that you are basically prompting to create a ticket. It adds unnecessary details and it is faster to edit in the ticket after the fact than to get it to be correct. Finally, the thing that really leads me to not recommend the platform is the lack of transparent audit trails for Smartsheet employees in the instance. Not understanding who and how our instance is accessed and what changes were made is not ok and leading our team to look for replacements before our next contract renewal. ----- ### "Best Data Organization Tool" — 5.0/5 > **Amber** | *2026年6月7日* | 病院、ヘルスケア | おすすめ評価：10.0/10 > > **良いポイント**: I liked being able to manage my team and all of the sites that we had to overview for our rebrand of healthcare admin sites. > > **改善点**: I didn’t like that it wasn’t as customizable with exporting data when I needed to show management and my team progress. > > My overall experience was very positive and I would recommend this to any of my colleagues or clients to use. ----- ### "Smart or Not So Smartsheet" — 4.0/5 > **SHANNON** | *2026年8月12日* | 医療業務 | おすすめ評価：7.0/10 > > **良いポイント**: The feature I like most is the real time collaboration. This allows team members to share workspace data safely and attach files, leave cell comments, tag peers and track history via activity logs > > **改善点**: What I like least about Smartsheet is because of the extensive functions it offers it is not the easiest software to learn and navigate. I would not recommend Smartsheet for the occasional user. > > Overall Smartsheet offers many various functions from multiple project views, real time collaboration, live Dashboards to third party integrations with other software including Google Workspace and Microsoft 365. Smartsheet is great when dealing and tracking large amounts of data for project management. ----- ページ：1 / 144\ 次へ: [次ページ](https://www.capterra.jp/software/79104/smartsheet?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/79104/smartsheet) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ