キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

DocuWareとは?

DocuWareは、製造、小売、ヘルスケア、政府など、あらゆる主要産業のさまざまな規模の組織に、デジタル文書管理と自動ワークフロー・ソリューションを提供します。

18の言語で利用でき、クラウドとオンプレミスのデプロイをサポートするDocuWareは、現在、100カ国で15,000社以上の顧客と650,000人のユーザーにサービスを提供しており、750社以上のパートナーからなるグローバル・ネットワークを擁しています。

DocuWareの対象ユーザー

DocuWareは、あらゆる業界の何千もの企業の、財務、会計、人事、法務などさまざまな部門にサービスを提供しています。

DocuWareソフトウェア - 1
DocuWareソフトウェア - 2
DocuWareソフトウェア - 3

DocuWareをご存知でしょうか? 別の人気製品との比較

DocuWare

DocuWare

4.6 (99)
価格情報が見つかりません
無料バージョン
無料トライアル
62
30
4.4 (99)
4.3 (99)
4.5 (99)
VS.
価格プラン
価格オプション
機能
連携サービス
使いやすさ
価格の妥当性
カスタマーサービス
$6.00
無料バージョン
無料トライアル
17
8
4.7 (28,271)
4.8 (28,271)
4.3 (28,271)
緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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DocuWareの評判・レビュー

評価ポイント

総合評価
4.6
使いやすさ
4.4
カスタマーサービス
4.5
機能
4.5
価格の妥当性
4.3

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001

評価別レビュー

5
65%
4
31%
3
3%
1
1%
Bernat
Bernat
スペインのCIO
認証済みLinkedInユーザー
ホスピタリティ, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Revolution on Invoices Management

5.0 昨年

良いポイント:

The digitization of the approval workflow and the accessibility of stored documents make this digital document management system the best.

改善してほしい点:

A drawback is the absence of direct support from the vendor, coupled with limited availability of technical documentation on the product

Chris
アメリカのCFO
建設, 201~500人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Docuware Review

5.0 5 年前

製品を使ってみた感想: Docuware has been a great experience for our Company. It has allowed us to pay invoices faster, track information about who has overcharged us, and track change orders without letting them get lost in the shuffle.

良いポイント:

Docuware is a powerful tool for routing paperwork through workflows. It has eliminated paper running through our office and allowed our employees to work from any location without needing physical access to the paper.

改善してほしい点:

Setting up the workflows is difficult at first, but once you get used to "speaking the language" per se it's not bad at all.

DocuWareからの返信

5 年前

Thank you for the great feedback! We love to hear when DocuWare is a great success for organizations like yours.

Cynthia
アメリカのExecutive Assistant
非営利団体運営, 2~10人規模の会社
使用期間: 2年以上
投稿経路

DocuWare: Serviceable

3.0 4 年前

製品を使ってみた感想: My experience was good. As stated, once you figured out what you needed to do to complete the transaction, it was fine.

良いポイント:

Our association used Docuware for about six years and for where our business model was at the time, it served a good purpose. Once you figured out the system, it was easy enough to use, albeit a bit "clunky." We used it primarily for uploading invoices and bills to be paid.

改善してほしい点:

It was challenging to find past invoices with this system. Docuware was not overly intuitive, so it took a fair amount of time to figure out how to access and pull up past invoices if there were questions about payment.

DocuWareからの返信

4 年前

Thank you for taking the time to review DocuWare. I'm glad that your overall experience with our solution was positive. The situation that you describe is not typical. DocuWare is known for its ease of use and powerful search capabilities. Customers are able to assign keywords they choose, such as vendor and date, as well as use full text search. If you have further input, please reach out to us at [email protected].

Josep
スペインのCEO
繊維製品, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Easier, usefull and fast way to work with the documents and datas.

4.0 昨年

製品を使ってみた感想: The experience have been good, we started to work with DocuWare on June 2018, and during the pandemic time when we had been working at home it help us a lot and it was more easy for us.
Also it helps a lot the work with our auditors, now with DocuWare is more faster and esier.

良いポイント:

Well for us DocuWare change the way to work in the office with the documents, we save time, is more safe and faster than the way that we worked before to get the program.

改善してほしい点:

Well in general we are happy with the program but if I have to say one thing we miss some more tutorials or some more webinars to help to work with the program and also give an idea to implement the DocuWare in different deapartments of the company.

Jose Maria
スペインのFinancial Manager
建築資材, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Docuware, great software for document management

5.0 昨年

製品を使ってみた感想: Our experience has been very good. The power of the documentation search algorithm mixed with artificial intelligence is brutal.

良いポイント:

What I like most about Docuware is its versatility, its easy handling and the security of the information it stores.

改善してほしい点:

What I like least is that depending on the application you want to give it, it requires development, adaptability and implementation and this involves cost.

Ramon
スペインのExecutive Operations Manager
化学, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

A great decision when we implemented it in 1999

5.0 昨年

製品を使ってみた感想: We keep using it even our company was absorbed by a huge multinational. Some offices are using it too as it remains a local document organizer.

良いポイント:

To have all documents in one source correctly filed, organized and available to the team

改善してほしい点:

At the beginning to find ourselves the best way to give parameters to the documents to properly organize the information. At that time the support was not much (in 1999)

DocuWareからの返信

昨年

Hi Ramon, thank you very much for sharing your review. We are pleased to know that you have been our customer for so long and we thank you for allowing us to continue hand in hand. As you say, since 1999 until today, we have evolved and improved our solution, we continue to work on it every day, but none of this would be possible without the team behind, increasingly prepared to make your experience with DocuWare better and better.

Aaron
スペインのIT Manager
自動車, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Docuware at SHAD

5.0 昨年

良いポイント:

We use Docuware on a daily basis to archive supplier invoices, start a workflow of approvals and finally integrate them into our ERP

改善してほしい点:

I don't have any cons, the software accomplish their purpose greatly

Ferran
スペインのFinancial Director
化学, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Increased our efficiency

5.0 昨年

良いポイント:

Connectivity with SAP BO, so our accountant can book all the invoices from our suppliers faster.

改善してほしい点:

For the moment I like everything about DocuWare.

Eileen
Eileen
アメリカのOffice Manager
認証済みLinkedInユーザー
電気・電子機器製造, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Innovative and robust document management platform

5.0 2 年前

製品を使ってみた感想: DocuWare has allowed us to improve the organization, access and security of our documents, significantly increasing our efficiency in the office. I would recommend DocuWare to other companies looking to optimize document management.

良いポイント:

I like DocuWare's ability to efficiently scan and store all of our important documents has allowed us to streamline processes and reduce paper usage. The intelligent search function makes it easy for us to quickly find any file, which saves us valuable time in our daily routine. In addition, integration with other systems, such as ERP and CRM, has improved interdepartmental communication and information management. DocuWare's ease of use and quick implementation allowed us to adapt smoothly to this new way of working. Finally, remote access and real-time collaboration have improved our efficiency, allowing us to work more agile and respond quickly to our company's needs.

改善してほしい点:

DocuWare offers many useful features, but it can be costly for small businesses. Also, more customization options would be ideal.

DocuWareからの返信

2 年前

Hi Eileen, many thanks for your comments. For small business, maybe DocuWare Cloud would be a good solution... We work every day on improving and being much more efficient for our users.

Ruben
カナダのReal Estate
不動産, 自営業
使用期間: 無料トライアル
投稿経路

Works for what i need

4.0 8 か月前

良いポイント:

Its a basic digital signature software that does what it needs to

改善してほしい点:

It takes a bit to get used to the program

maria
スペインのHelper
飲食店, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Siroko Beach

5.0 昨年

良いポイント:

It takes minutes to have all the invoices saved with the advantages of allowing you to find whatever you need from them.. Giving access to the account firm was very important to us too. We saved so much time !!!

改善してほしい点:

The development of an interface between docuwar and our inventory and sales system took too long. Now I am thinking of changing it but I am worried about the time it will probably take.

Karen
アメリカのAccountant
経理, 501~1,000人規模の会社
使用期間: 1~5か月
投稿経路

Perfect online storage

5.0 昨年

良いポイント:

I'm impressed because the software meets the needs of what I am looking for. DocuWare helps to store a tons of legal documents. It's fast. It's easy to navigate and easy to use for a new user like me. I would say this software is similar to Gofileroom - which also allow you to store documents online, but DocuWare is faster, from my experience.

改善してほしい点:

I haven't seen a least feature about DocuWare yet since I has only used for couple months. But I like the software so far.

Charles
アメリカのIT Manager
食品、飲料, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Is there a better platform? You decide!

5.0 4 年前

製品を使ってみた感想: It has been good to us for many many years. I have no had any user complain about features or missing files. Searching has been good as long as the correct data is inputed upon file uploads. Creating new "document trays" is simple and made easier with creating new users now.

良いポイント:

DocuWare has been a crucial part of our environment for many , many years! When it goes down, which is not too often, my team is crippled. However, it has been back up quickly in my cases. The configuration aspect is easy for even the basic IT user.

改善してほしい点:

There aren't very many --when it's down, it's down. No fixing it by contacting support in the Americas. IT is a global company based in Germany I believe. Getting support during our working hours is almost non-existent.

DocuWareからの返信

4 年前

Thank you so much for taking the time to review DocuWare. We're so glad that users in your company are benefiting from DocuWare's user-friendly features and powerful search capabilities. It's always a pleasure to hear from a happy customer. Your experience with DocuWare Support is not typical. We are committed to offering Level 1 support within 30 minutes and this applies to any case that a customer has identified as critical. We respond to Level 2 requests within 2 hours and Level 3 requests within 5 hours. In addition, we've recently begun to offer 5/24 support for critical issues. Please reach out to us at [email protected] with more details so that we can assist you.

Salma
Salma
アメリカのAccountant
認証済みLinkedInユーザー
金融サービス, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Best Of All Time and sensational tool for documents management.

5.0 3 年前

製品を使ってみた感想: Enables ease of documents sharing.
Automates business processes.
Documents can be stored securely.

良いポイント:

It's simple to organize and manage documents and files. Enables ease go search and display documents and files. Ensures ease of documents access.

改善してほしい点:

I haven't experienced any downside with DocuWare as it matches all what I need.

DocuWareからの返信

3 年前

Thank you for taking the time to review DocuWare. I'm glad that your experience with our solution was positive. If you have further input, please reach out to us at [email protected].

認証済みレビュアー
認証済みLinkedInユーザー
経理, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Good Software

5.0 6 年前

製品を使ってみた感想: Docuware is a very easy software to scan and access reports. It's a place to store documents

良いポイント:

- good software to store company's documents - easy access in searching specific documents

改善してほしい点:

- at this moment of time their is nothing bad to say about this software

DocuWareからの返信

6 年前

Thank you so much for taking the time to review DocuWare. We appreciate hearing from our customers. We're so glad that your experience has been very positive. If we can be of help in the future, please contact us any time at [email protected].

Peter
フランスのGeneral Manager
卸売, 11~50人規模の会社
使用期間: 1年以上
投稿経路

An excellent solution provider for my documents.

5.0 2 年前

製品を使ってみた感想: I was able to get the effect I wanted in the management of my documents.

良いポイント:

Affordable. Fast interface. It simplifies searching for documents and greatly reduces the time it takes to find a document.

改善してほしい点:

There is nothing I don't like about the product, it provided the control of my documents as I wanted.

DocuWareからの返信

2 年前

Thank you for taking the time to review DocuWare. We appreciate your positive feedback about how our cloud-based solution has enabled your organisation to automate manual tasks, increase productivity and improve collaboration across departments. If we can ever be of assistance, please reach out to us at [email protected].

Jeffrey
Jeffrey
アメリカのMember Attorney
認証済みLinkedInユーザー
法律サービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Great Integration into Outlook

4.0 6 年前

良いポイント:

I liked having the ability to link documents directly from DocuWare.

改善してほしい点:

I wish there was a google style search option

DocuWareからの返信

5 年前

We appreciate your taking the time to review DocuWare. We're glad that the solution's Outlook integration capabilities work well for you. You can enhance DocuWare's search capabilities by using Full-Text search. You can also use a wildcard by adding an asterisk on either side or on both sides of your search expression. Additionally, wrap multiple search terms in quotes and separate them with AND or OR to use multiple values against a field or fields in a search dialog. Please reach out to your DocuWare Sales Director for further assistance or contact us at [email protected].

Nicole
アメリカのTown Clerk
政府機関, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Happy about selection

5.0 5 年前

製品を使ってみた感想: The overall capability of the software is amazing; it makes you really take a step back and reevaluate your own process and goals.

良いポイント:

How you can incorporate this product on any area in your business. I also like how it bridges with various software applications.

改善してほしい点:

I can’t select a series of documents and index them/store in separate trays simultaneously.

DocuWareからの返信

5 年前

Thank you for your review. We appreciate hearing from our customers. We're glad that your organization is benefiting from DocuWare's flexibility and integration capabilities. Depending on what you are trying to accomplish, your DocuWare administrator or your partner can configure the solution to store documents in separate trays. The documents must have an index field that identifies their document type. Then a process runs in the background to send the files to the designated tray.

Van
アメリカのPresident
不動産, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Documented Docuware Success Story

5.0 8 年前

製品を使ってみた感想: As a Docuware client for over 15 years I have seen this product evolve. We have utilized this program to scan, index and search real estate title documents. From our first use we knew this product was going to revolutionize our title company and it has done this without any loss of productivity and, in fact, has saved manpower and storage dollars. From the moment we created our first "cabinet" with one entry till now where we house over 40 million images that are accessed by personnel from all our locations, we experience exceptional response time and absolutely no "down time". I highly recommend this product to anyone in the title industry.

良いポイント:

Functionality, ease of use, and very small learning curve.

改善してほしい点:

I have no adverse thoughts.

John
アメリカのApplications Developer
政府機関, 201~500人規模の会社
使用期間: 2年以上
投稿経路

I took over the Docuware administration for my company. The learning curve was steep, but worth it!

5.0 8 年前

製品を使ってみた感想: Organization, shedding of old paper records (which made it easy to relocate).

良いポイント:

It allowed my company to get rid of @ 80% of it's paper records! It collated the old files into a common user interface (per department) that allows anyone to use it and find stuff quickly and easily!

改善してほしい点:

The one thing I think is missing (and this has been recorded) is that the "fat" client has been removed from the software. As an administrator, I made frequent use of the fat client.

Oscar
アメリカのCustoms Specialist
使用期間: 6~12か月
投稿経路

Good software, easy to setup and use

5.0 7 年前

良いポイント:

The capability of host documents in the cloud is one of the best things in this software and the user profile administration process too.

改善してほしい点:

Some bugs in the task assigning process is the defect i identified in this software, i have some troubles with this function.

DocuWareからの返信

7 年前

Thank you so much for taking the time to review DocuWare. We appreciate hearing from our customers. If you need help in fine-tuning your business processes please reach out to your DocuWare Partner who can assist you with effective assignment of workflow tasks. You can also contact us at any time with suggestions at [email protected].

Brian
アメリカのMgr Application development
石油、エネルギー, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Docuware review

5.0 6 年前

製品を使ってみた感想: So far, I am absolutely loving it. So easy to use and without having a client to install.

良いポイント:

I love the web interface. It makes it so convenient. The UI layout is so intuitive compared to our old document system.

改善してほしい点:

I don't like that I can't process multiple files by selecting the ones I want to change. It's either all or nothing.

DocuWareからの返信

5 年前

Thank you so much for taking the time to review DocuWare. We appreciate hearing from our customers. The ability to process multiple documents at once depends on what you're trying to accomplish and whether you have installed the most current version of DocuWare. Please reach out to your DocuWare Partner for assistance or contact us at any time at [email protected].

Kellyanne
アメリカのMarketing Coordinator
使用期間: 1年以上
投稿経路

So far our experience with DocuWare has been very positive. It has been a great help!

4.0 8 年前

良いポイント:

It's ease of use is the largest PRO! We have our entire shop (35+people) using the software and the fact it is so user friendly is simply excellent!

改善してほしい点:

At times we wish there were more sort options and export options. but overall it is a very good product!

Diane
アメリカのOperations & Marketing Manager
弁護士業界, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Amazing, organized and completely simple. Even the transition from our old system was flawless.

5.0 8 年前

良いポイント:

Customized and user friendly. So easy to teach new users, so many shortcuts and completely organized. I love it!

Lance
アメリカのIT Manager
公共施設, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Nice way to keep documents safe

4.0 8 年前

製品を使ってみた感想: Safe way to store important documents and keep them organized and archived.

良いポイント:

Easy to use, runs in a browser, great searching capabilities.

改善してほしい点:

Takes a bit to get used to the cabinet approach vs the windows explorer style of folders organization.