We have been using RE since 2007 and have been very happy overall.
製品を使ってみた感想： It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015. More in depth reporting can be beneficial as well.
The affordability is nice, compared to others that I've shopped around for. We purchased our setup in 2007 and we have since added to it, and have a total of three key FOB's (2 machines, 1 backup) for our business. I can operate the system in my sleep because I'm familiar w/ it, which makes it very hard to consider changing to another system. After digging into the features I was looking for, I found that with a modest purchase, RE can do everything that I want and need it to do.
I have asked for some features over the years that seem simple and would be useful for the wide variety of customers as well. However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen. Example: We sell canned cat foods, and often times, we sell 24-72 of them at a time. Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative. If you aren't looking at the screen, you'll simply not see the "are you sure" notification, which another scan of a can hits "ok" We have trained ourself for the most part, but it would still be nice to have an alert.
Perfect for businesses big or small
製品を使ってみた感想： Super easy to use and worth every cent.
Retail Edge is easy to use and support in on the system in the Help tab.A help tab that actually answers your questions and videos to make it easy to understand.
I have no complaints, Retail Edge works perfect in all areas of the business.InventorySales ReportsPOSSo many options for sales.
製品を使ってみた感想： using it for over two years and I regret buying 52 times a year. gold member , waist of money, I wish they would listen to their costumers business needs when they do an update.
nothing at all , this is a waist of TIME and money.
I just have cons time consuming , even when utilize excel to reduce time editing, adding and editing inventory, this is not for a small business ,on the other hand absolutely horrible for large business with large inventory if you have a small inventory business i.e. less than 500 items, this software is okay !!!
High Meadow Business Solutionsからの返信
Jonathon, Thank you for letting us know about this. Your feedback helps us do better. We are sorry you had a frustrating experience. We understand the Gold Support plan may not be the right fit for everyone, so we removed you from the it and refunded you for the month of January. We have reached out to you several times to set up a one-on-one remote training session with one of our sales staff. Please email us at [email protected] or give us a call. We hope to resolve these issues with you and meet your expectations. -RetailEdge
Newbie to the POS world
I like that this software is relatively inexpensive for the robust features that are provided. The customer support has been fantastic, and once the system is in place it is simple to add additional workstations as my business grows.
I don't really have anything to compare to this system. This is our first jump into a POS system. It has been a lot of work to get up and running since we are building our item and customer database from scratch. But, we are already seeing the benefit of having an automated system that is tracking our sales by item and customer.
Review from Scissor Sweep Vinyl
製品を使ってみた感想： The software is great, but the people at High Meadow are first class!
We own the software and the data we collect. I have never cared for 'cloud' providers who if you stop paying or move to another service, you lose access to data from your customers.The amount of tie that you guys have committed to the Shopify Integration. It is as easy as can be. thanks for the effort so I didn't have to learn myself.
I would love to be able to recover credit card processing fees through a 'loss of cash discount' or something like that.Every vender and government agency I deal with charges me their processing fees, why can't I do the same through RetailEdge?
High Meadow Business Solutionsからの返信
Hi Curtis, We do have a cash discount/cc surcharge suggestion in the programming list and is of high priority. Thank you so much for your review!