--- description: Hotelogixを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hotelogixとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [ホテル管理ソフト](/directory/20031/hospitality-property-management/software) > [Hotelogix](/software/76374/hotelogix) # Hotelogix Canonical: https://www.capterra.jp/software/76374/hotelogix ページ：1 / 11\ 次へ: [次ページ](https://www.capterra.jp/software/76374/hotelogix?page=2) > ホテルが予約を簡素化するために必要となる次世代機能を提供する、堅牢なクラウドベースのホテル管理システムです。 > > 評価：251人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Hotelogixの対象ユーザー Hotelogixは、中小規模のホテルやホテル・チェーン、モーテル、リゾート、ブティック・ホテル、ビジネス・ホテル、サービス・アパートメント、ベッド・アンド・ブレックファスト、キャンプ、ホステルにソリューションを提供します。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.4/5** | 251 レビュー | | 使いやすさ | 4.3/5 | レビュー全体に基づく | | カスタマー・サポート | 4.5/5 | レビュー全体に基づく | | 価格の妥当性 | 4.4/5 | レビュー全体に基づく | | 機能 | 4.3/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Hotelogix - **設立**: 2008 ## ビジネスコンテキスト - **価格プラン**: $3.99 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: アラビア語, スペイン語, タイ語, トルコ語, ドイツ語, フランス語, ポルトガル語, ロシア語, 英語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アメリカ合衆国, アラブ首長国連邦, アルゼンチン, アルバ, アルバニア, アンギラ, アンドラ, イギリス, イタリア, インド, インドネシア, ウガンダ, ウルグアイ, エクアドル, エジプト, エストニア, エチオピア さらに107件 ## 機能 - GDS／OTA統合 - オンライン予約 - オンライン決済 - カスタマー・サポート - ゲスト体験管理 - テナント追跡 - マーケティングの自動化 - メンテナンス管理 - レポート／分析 - 予約メモ - 予約管理 - 予約管理 - 動的価格設定 - 団体予約 - 決済処理 - 評価管理 - 販売時点情報管理 (POS) - 部屋インベントリ ## 統合 (合計1件) - Mailchimp ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [ホテル管理ソフト](https://www.capterra.jp/directory/20031/hospitality-property-management/software) ## 関連カテゴリー - [ホテル管理ソフト](https://www.capterra.jp/directory/20031/hospitality-property-management/software) - [予約システム](https://www.capterra.jp/directory/20032/reservations/software) - [プロパティマネジメントシステム（賃貸）](https://www.capterra.jp/directory/30929/rental-property-management/software) - [ホテルチャネル管理ソフト](https://www.capterra.jp/directory/31615/hotel-channel-management/software) - [モーテル](https://www.capterra.jp/directory/32584/motel/software) ## 代替製品 1. [Guesty](https://www.capterra.jp/software/159377/guesty) — 4.4/5 (473 reviews) 2. [eZee Absolute](https://www.capterra.jp/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 3. [Sirvoy](https://www.capterra.jp/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 4. [WebRezPro](https://www.capterra.jp/software/113348/webrezpro) — 4.6/5 (217 reviews) 5. [Cloudbeds](https://www.capterra.jp/software/158839/cloudbeds) — 4.3/5 (342 reviews) ## レビュー ### "Prime Asia Hotel's Experience with Hotelogix" — 5.0/5 > **Walid** | *2025年12月10日* | ホスピタリティ | おすすめ評価：10.0/10 > > **良いポイント**: Hotelogix is user-friendly and provides the tools required to run a mid-sized property with multiple outlets. It has its own channel manager, and can also integrate with the industry leading channel managers. Reports are detailed and comprehensive. Customer support is available 24 hours and they are always there to help. The sales and relationship team are very efficient, they keep periodic communication, and always ask for feedback and ways to improve. All this comes at a fairly decent annual fee compared to other similar PMS. > > **改善点**: Hotelogix could have worked better if it supported multiple languages, especially South East Asian and South Asian Countries, such as Korean, Mandarin and Japanese. This could maximize guest-contact features and make it worth the investment. > > Overall, I am very satisfied with Hotelogix and we will continue to work with them for the long run. We hope that they introduce more upgrades, especially multiple languages that fit to our tailored market needs. ----- ### "Efficiency and Ease with Hotelogix" — 5.0/5 > **Theobs** | *2025年12月12日* | ホスピタリティ | おすすめ評価：9.0/10 > > **良いポイント**: What I liked most about Hotelogix is its user-friendly system and intuitive interface. From the training phase up to the full implementation, the transition was very smooth. Their support team is also highly reliable—they handle inquiries efficiently, provide step-by-step guidance, and ensure issues are resolved with minimal downtime. I would also like to acknowledge Pravesh Manhas, our Implementation Manager, and Sonu Gupta, our Account Manager, for their superb support and service. Even after more than a year, they remain very accommodating and extremely easy to work with. > > **改善点**: What I liked least about Hotelogix is that some features still have limited customization. There are certain modules where having more flexibility would help streamline the workflow, especially for properties with more specific operational needs. There are also times when the system experiences slight delays during peak usage, which can affect the pace of work. But overall, on the positive side, these concerns are manageable, and their support team remains reliable. Messaging our account manager, Sonu Gupta, has also been very helpful whenever I have urgent concerns, as he responds quickly and ensures issues are addressed with proper guidance and minimal downtime. > > My overall experience with Hotelogix has been very positive. From the training phase up to full implementation, the transition was smooth and well-guided. What stood out the most is the system’s intuitive and user-friendly interface, which made it easy for the team to adapt quickly. Their support team is reliable, providing clear, step-by-step assistance and resolving concerns with minimal downtime. I also appreciate how responsive their key contacts are—our implementation manager, Parvesh, and our account manager, Sonu, who is especially helpful whenever I have urgent concerns. Their guidance and quick response times contribute greatly to a seamless experience. Overall, Hotelogix has been efficient, easy to use, and backed by a support team that truly ensures operational continuity. ----- ### "A nightmare" — 1.0/5 > **Samanta** | *2025年3月24日* | ホスピタリティ | おすすめ評価：0.0/10 > > **良いポイント**: NOTHING to like in this PMS, unless you want to have troubles and loss of money > > **改善点**: product designed without basic understanding of front office and reservation operations, useless implementation managers providing lectures instead of solving problems, charged for additional 3 months fees without approval, promised a 1 month extension to the first 3 months to solve problems and charged "forgetting" the promise. POS not integrating with PMS with loss of revenue. Guest receiving squares instead of a proper confirmation letter when booking via channel manager > > A pure nightmare. None of the promises we heard during the initial sales pitch and during implementation were kept. We faced issues with their team loading our existing bookings all under only 1 name, then changing to our reservation team name, losing traces and important details, and not even realizing they were wrong: we had to explain why we could not have 30 reservations under the same name, then again why the reservations could not be under our sales team name\! Mr. \[sensitive content hidden\], their sales person totally disappeared and did not care even to hop on a call after the sale was done. Mr. \[sensitive content hidden\] had to be begged to have a call with, and to replace Mrs. \[sensitive content hidden\] as implementation manager as incapable of the job. Mr. \[sensitive content hidden\] promised to extend the first 3 months fully paid term of 1 month, but forgotten, and charged us cheating and taking other 3 months without our permission on 28 February. We could not use their system, no proper training was given, we lost revenue and our resort's image was damaged, and until now they refuse to refund the 3-month payment done by "mistake" to which they agreed to find a solution at the beginning of March 2025. We are unable to keep our company credit card active with the fear they might charge again anything without any authorization or approval. DO NOT ENGAGE WITH THEM AT ALL\! ----- ### "To the best Account Manager - \[sensitive content hidden\]" — 5.0/5 > **Dulcie** | *2025年12月3日* | ホスピタリティ | おすすめ評価：9.0/10 > > **良いポイント**: Hotelogix offers easy access to online support, no waiting period to get assistance. The Support Team are knowledgeable in all aspects / quick / friendly and professional. > > **改善点**: I've been using Hotelogix over a year now and nothing comes to mind. If a situation occur the support team or Account Manager (\[sensitive content hidden\]) is available to assist > > 100% happy. We received excellent training from (\[sensitive content hidden\]) on the system, and he was part of the process in handing us over to our Account Manager (\[sensitive content hidden\]). \[sensitive content hidden\] is a wonderful addition to our hotels that are on Hotelogix system, always willing to assist, looking at the issue from an operational point to ensure we get the maximum usage from the system. Created a WhatsApp chat group to stay in touch, he is really and truly invested in taking care of his account group. PS: \[sensitive content hidden\] you are the BEST and thank you for all the support and patience, I know we can get a lot some days, but you are always our pilar in the chaos. ----- ### "Hotelogix is the best Hotel Management System" — 5.0/5 > **Pov** | *2025年12月10日* | ホスピタリティ | おすすめ評価：10.0/10 > > **良いポイント**: Security, Value for money, Customer Support, Hotel Management, User Interface, Website/Mobile Assess > > **改善点**: When compared to others, we have a lower price, faster customer support, a more user-friendly interface, and we can create various POS by ourselves. > > I have about a year of experience with Hotelogix and I am satisfied with everything; it saves me a lot of time, allowing me to focus more time to my operations team. ----- ページ：1 / 11\ 次へ: [次ページ](https://www.capterra.jp/software/76374/hotelogix?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/76374/hotelogix) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## 構造化データ