--- description: Avalaraを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avalaraとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [売上税ソフト](/directory/30970/sales-tax/software) > [Avalara](/software/75673/avatax) # Avalara Canonical: https://www.capterra.jp/software/75673/avatax ページ：1 / 15\ 次へ: [次ページ](https://www.capterra.jp/software/75673/avatax?page=2) > Avalara Tax Compliance Suiteで、税金の計算や申告書の提出と納付、ドキュメント管理要件への準拠が可能になります。 > > 評価：354人のユーザーによる評価は**4.0/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Avalaraの対象ユーザー Avalaraは、ビジネスの規模や業種を問わず、米国および世界中の取引税コンプライアンスに対応した、クラウドベースの自動化されたソリューションを提供します。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.0/5** | 354 レビュー | | 使いやすさ | 3.8/5 | レビュー全体に基づく | | カスタマー・サポート | 3.4/5 | レビュー全体に基づく | | 価格の妥当性 | 3.5/5 | レビュー全体に基づく | | 機能 | 3.9/5 | レビュー全体に基づく | | おすすめ率 | 70% | (7/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Avalara - **設立**: 2004 ## ビジネスコンテキスト - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国, イギリス, イタリア, インド, オーストラリア, カナダ, ドイツ, フランス, ブラジル, メキシコ, 中国, 日本 ## 機能 - コンプライアンス管理 - データのインポート／エクスポート - ドキュメント管理 - プロセス／ワークフロー自動化 - レポート／分析 - 付加価値税 (VAT) - 企業／ビジネス - 免除管理 - 取引追跡 - 売掛金 - 多通貨 - 物品販売税管理 - 発注管理 - 監査証跡 - 税務申告 - 税務管理 - 税法遵守 - 納税計算 - 総勘定元帳 - 請求、インボイス - 財務報告 - 買掛金 - 銀行勘定調整 - 電子ファイリング ## 統合 (合計32件) - Acumatica Cloud ERP - Adobe Commerce - BigCommerce - Drupal - Dynamics 365 - Dynamics 365 Business Central - Enterprise - Epicor Advanced MES - EtsyHunt - Infor CloudSuite - MYOB Acumatica - Mandata TMS - NetSuite - Pinnacle Cart - PrestaShop ... さらに17件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [売上税ソフト](https://www.capterra.jp/directory/30970/sales-tax/software) ## 関連カテゴリー - [売上税ソフト](https://www.capterra.jp/directory/30970/sales-tax/software) - [会計ソフト](https://www.capterra.jp/directory/1/accounting/software) - [法人税ソフト](https://www.capterra.jp/directory/31560/corporate-tax/software) ## 代替製品 1. [Zoho Books](https://www.capterra.jp/software/134507/zoho-books) — 4.4/5 (672 reviews) 2. [QuickBooks Online](https://www.capterra.jp/software/141374/quickbooks-online) — 4.3/5 (8447 reviews) 3. [QuickBooks Online Advanced](https://www.capterra.jp/software/189398/quickbooks-online) — 4.4/5 (1043 reviews) 4. [QuickBooks Enterprise](https://www.capterra.jp/software/46497/quickbooks-enterprise) — 4.5/5 (20639 reviews) 5. [Vertex](https://www.capterra.jp/software/160387/vertex-smb) — 4.3/5 (75 reviews) ## レビュー ### "Time saver extraodinaire\!" — 5.0/5 > **Charity** | *2020年10月6日* | 卸売 | おすすめ評価：10.0/10 > > **良いポイント**: -Ease of use -Compatibility with our POS System -Support and communication of issues -Accuracy of collecting and remitting of taxes > > **改善点**: They have recently "updated" their user site and so it takes a few more steps to get to where I am going, and it is a little confusing at first. > > This product has been a great tool for our company. The ease of use and the accuracy has saved us so much time. The flow between our POS and their system has been mostly effortless (there will always be issues with software). The best part is that we don't have to keep track of all the changing tax rates in all the different cities and states that we do business in, plus them filing all of the tax returns takes a huge time burden off of our shoulders. ----- ### "Quality APIs for sales tax processing and a good support team - when you can reach them." — 4.0/5 > **Justin** | *2025年1月13日* | 教育管理 | おすすめ評価：9.0/10 > > **良いポイント**: Transitioned all our state sales tax calculation processing over to Avalara and have been impressed with their customer service team and the calculation APIs. > > **改善点**: Our account manager changed multiple times in the first few months and has since stabilized. Getting support to respond to tickets was also slow at first. Both have improved. > > Use them for sales tax transaction processing - the calculation and overall NEXUS calculations. They helped get us setup and gave a bit more hand-holding then we expected which was good. ----- ### "Frustrating Experience & Poor Support" — 1.0/5 > **Katherine** | *2025年8月8日* | 医療機器 | おすすめ評価：0.0/10 > > **良いポイント**: Large, established company with recognizable brand Prebuilt Salesforce package (no need to build from scratch) Basic functionality works for straightforward tax setups > > **改善点**: Support team lacks knowledge for even basic Salesforce mapping issues Pushed to upgrade to costly Technical Account Manager with no added value Long-standing issues remain unresolved (case open for nearly a year) Only solution offered is “upgrade the installed package,” which never fixes the problem Installed package contains locked-down flows, Apex classes, and process builders with errors that admins cannot update > > Our experience with Avalara Sales Cloud has been extremely disappointing. Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues. From the start, we were told the only way to resolve our issue was to upgrade to a Technical Account Manager—an extra monthly cost—yet this “premium” support is no better than the free package (which isn’t saying much). I’ve had an open case for nearly a year, and their only repeated suggestion is to “upgrade the installed package,” which has never resolved the problem. The installed package contains locked-down flows, Apex classes, and process builders that have errors, but cannot be modified by admins. I’ve escalated to both our Account Manager and Customer Success Manager, only to be sent back to the TAM team, creating a frustrating cycle with no real solutions. If you’re looking for a partner who can actually troubleshoot and resolve Salesforce integration issues, look elsewhere. ----- ### "Avalara Review" — 4.0/5 > **Diane** | *2025年2月13日* | 小売 | おすすめ評価：7.0/10 > > **良いポイント**: The variety of products, and the ability to customize to individuals. > > **改善点**: Connectivity Issues that created lag time. > > Ok, most of the time, but the customer service reps do not always communicate well. ----- ### "Keeps us organized but isn't always reliable" — 3.0/5 > **認証済みレビュアー** | *2025年7月3日* | 繊維製品 | おすすめ評価：5.0/10 > > **良いポイント**: I like that all of our required sales tax filings are organized into one space. It is clear what is due and when. > > **改善点**: There are often errors in the sales tax calculations on our sales, resulting in incorrect amounts being charged to our customers and further remitted to the government. In addition, we have had a few large issues arise and it seems like their team never takes them seriously. There is always a lot of back and forth and we continually have to remind them that the issues are not resolved. ----- ページ：1 / 15\ 次へ: [次ページ](https://www.capterra.jp/software/75673/avatax?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/75673/avatax) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ