---
description: Avalaraを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
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title: Avalaraとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [売上税ソフト](/directory/30970/sales-tax/software) > [Avalara](/software/75673/avatax)

# Avalara

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> Avalara Tax Compliance Suiteで、税金の計算や申告書の提出と納付、ドキュメント管理要件への準拠が可能になります。
> 
> 評価：365人のユーザーによる評価は**4.0/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Avalaraの対象ユーザー

Avalaraは、ビジネスの規模や業種を問わず、米国および世界中の取引税コンプライアンスに対応した、クラウドベースの自動化されたソリューションを提供します。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.0/5** | 365 レビュー |
| 使いやすさ | 3.8/5 | レビュー全体に基づく |
| カスタマー・サポート | 3.4/5 | レビュー全体に基づく |
| 価格の妥当性 | 3.6/5 | レビュー全体に基づく |
| 機能 | 3.9/5 | レビュー全体に基づく |
| おすすめ率 | 70% | (7/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Avalara
- **設立**: 2004

## ビジネスコンテキスト

- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース
- **サポートされる言語**: ドイツ語, フランス語, ポルトガル語, 英語
- **利用可能な国**: アメリカ合衆国, イギリス, イタリア, インド, オーストラリア, カナダ, ドイツ, フランス, ブラジル, メキシコ, 中国, 日本

## 機能

- Workflow Automation
- コンプライアンス管理
- データのインポート／エクスポート
- ドキュメント管理
- レポート／分析
- 付加価値税 (VAT)
- 企業／ビジネス
- 免除管理
- 取引追跡
- 売掛金
- 多通貨
- 物品販売税管理
- 発注管理
- 監査証跡
- 税務申告
- 税務管理
- 税法遵守
- 納税計算
- 総勘定元帳
- 請求、インボイス
- 財務報告
- 買掛金
- 銀行勘定調整
- 電子ファイリング

## 統合 (合計32件)

- Acumatica Cloud ERP
- Adobe Commerce
- BigCommerce
- Drupal
- Dynamics 365
- Dynamics 365 Business Central
- Enterprise
- Epicor Advanced MES
- EtsyHunt
- Infor CloudSuite
- MYOB Acumatica
- Mandata TMS
- NetSuite
- Pinnacle Cart
- PrestaShop

... さらに17件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- チャット対応有

## Category

- [売上税ソフト](https://www.capterra.jp/directory/30970/sales-tax/software)

## 関連カテゴリー

- [売上税ソフト](https://www.capterra.jp/directory/30970/sales-tax/software)
- [会計ソフト](https://www.capterra.jp/directory/1/accounting/software)
- [法人税ソフト](https://www.capterra.jp/directory/31560/corporate-tax/software)

## 代替製品

1. [QuickBooks Online](https://www.capterra.jp/software/141374/quickbooks-online) — 4.3/5 (8544 reviews)
2. [QuickBooks Online Advanced](https://www.capterra.jp/software/189398/quickbooks-online) — 4.4/5 (1051 reviews)
3. [QuickBooks Enterprise](https://www.capterra.jp/software/46497/quickbooks-enterprise) — 4.5/5 (20688 reviews)
4. [Vertex](https://www.capterra.jp/software/160387/vertex-smb) — 4.3/5 (75 reviews)
5. [Zoho Books](https://www.capterra.jp/software/134507/zoho-books) — 4.4/5 (681 reviews)

## レビュー

### "Time saver extraodinaire\!" — 5.0/5

> **Charity** | *2020年10月6日* | 卸売 | おすすめ評価：10.0/10
> 
> **良いポイント**: -Ease of use&#10;-Compatibility with our POS System&#10;-Support and communication of issues&#10;-Accuracy of collecting and remitting of taxes
> 
> **改善点**: They have recently "updated" their user site and so it takes a few more steps to get to where I am going, and it is a little confusing at first.
> 
> This product has been a great tool for our company.  The ease of use and the accuracy has saved us so much time.  The flow between our POS and their system has been mostly effortless (there will always be issues with software).  The best part is that we don't have to keep track of all the changing tax rates in all the different cities and states that we do business in, plus them filing all of the tax returns takes a huge time burden off of our shoulders.

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### "Reliable Tax Automation for Growing Ecommerce Businesses" — 5.0/5

> **Sonu** | *2026年5月18日* | 消費財 | おすすめ評価：9.0/10
> 
> **良いポイント**: Avalara has made tax management much easier across multiple regions and sales channels. The automation around sales tax calculations, invoicing, and compliance reporting saves a significant amount of manual work for our finance team. Integration with ERP and ecommerce platforms is strong, and once configured properly, it runs reliably in the background. It has also helped reduce errors and improved confidence during audits and reconciliations.
> 
> **改善点**: The initial setup and learning curve can be quite complex, especially for businesses operating across multiple entities or countries. Some configuration areas are not very intuitive, and troubleshooting tax mapping issues can take time. Support response times can vary depending on the issue complexity.
> 
> Overall, our experience with Avalara has been very positive. It provides strong value for money for medium to large businesses dealing with complex tax requirements. The platform improves efficiency for payroll-related tax handling, invoicing accuracy, and compliance management while reducing manual intervention. It is particularly useful for ecommerce and multi-subsidiary environments where tax compliance can otherwise become difficult to manage. Team collaboration has also improved because finance and operations teams can work from a more standardized process.

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### "Frustrating Experience & Poor Support" — 1.0/5

> **Katherine** | *2025年8月8日* | 医療機器 | おすすめ評価：0.0/10
> 
> **良いポイント**: Large, established company with recognizable brand&#10;&#10;Prebuilt Salesforce package (no need to build from scratch)&#10;&#10;Basic functionality works for straightforward tax setups
> 
> **改善点**: Support team lacks knowledge for even basic Salesforce mapping issues&#10;&#10;Pushed to upgrade to costly Technical Account Manager with no added value&#10;&#10;Long-standing issues remain unresolved (case open for nearly a year)&#10;&#10;Only solution offered is “upgrade the installed package,” which never fixes the problem&#10;&#10;Installed package contains locked-down flows, Apex classes, and process builders with errors that admins cannot update
> 
> Our experience with Avalara Sales Cloud has been extremely disappointing. Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues. From the start, we were told the only way to resolve our issue was to upgrade to a Technical Account Manager—an extra monthly cost—yet this “premium” support is no better than the free package (which isn’t saying much).&#10;&#10;I’ve had an open case for nearly a year, and their only repeated suggestion is to “upgrade the installed package,” which has never resolved the problem. The installed package contains locked-down flows, Apex classes, and process builders that have errors, but cannot be modified by admins. I’ve escalated to both our Account Manager and Customer Success Manager, only to be sent back to the TAM team, creating a frustrating cycle with no real solutions.&#10;&#10;If you’re looking for a partner who can actually troubleshoot and resolve Salesforce integration issues, look elsewhere.

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### "Must have tool for US tax compliance operating in overseas" — 4.0/5

> **Gabby** | *2026年5月27日* | 金融サービス | おすすめ評価：9.0/10
> 
> **良いポイント**: Ability to calculate US tax without having to worry about it. It has seamless connection to Netsuite so easy to use
> 
> **改善点**: Cost can be a burden for small company and customer service can improve but I find it mainly it is related to the time difference

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### "Avoid unless you like constant trouble" — 1.0/5

> **Jason** | *2025年6月12日* | 小売 | おすすめ評価：0.0/10
> 
> **良いポイント**: A Once it was set up it ran well, until it didn't. It seemed to do the job for the short time that it was running correctly
> 
> **改善点**: Complete disaster for us. Onboarding was a disaster. The expert they gave us had no experience. I had to figure it out and set it up. Then they disconnected the App that integrated with eComm and then never fixed anything. Completely incompetent staff. Indian that had no understanding of anything and very difficult to talk to.
> 
> Its been a complete and total disappointment. I am absolutely livid with the disaster they have created for our business. They put all the work on me and handle nothing. Completely incompetent and horrible communicators

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