--- description: Zauiを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zauiとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [予約システム](/directory/20032/reservations/software) > [Zaui](/software/74193/zaui-software) # Zaui Canonical: https://www.capterra.jp/software/74193/zaui-software ページ：1 / 3\ 次へ: [次ページ](https://www.capterra.jp/software/74193/zaui-software?page=2) > 観光会社にとって予約がしやすいように設計された予約および業務管理ソフトウェア。 > > 評価：54人のユーザーによる評価は**4.3/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Zauiの対象ユーザー 観光業界向けに特化して設計された予約管理ソフトウェアです。交通およびシャトル便運営会社、ツアーおよびアクティビティのオペレーター、レンタル会社、チケット・ベンダー。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.3/5** | 54 レビュー | | 使いやすさ | 4.1/5 | レビュー全体に基づく | | カスタマー・サポート | 4.5/5 | レビュー全体に基づく | | 価格の妥当性 | 4.1/5 | レビュー全体に基づく | | 機能 | 4.1/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Zaui Software - **設立**: 1999 ## ビジネスコンテキスト - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: アラビア語, イタリア語, スペイン語, ドイツ語, ノルウェー語, フランス語, ヘブライ語, ロシア語, 中国語, 日本語, 繁体中国語, 英語, 韓国語 - **利用可能な国**: アメリカ合衆国, イギリス, オーストラリア, カナダ, スウェーデン, デンマーク, ドイツ, ニュージーランド, ノルウェー, メキシコ, 中国, 南アフリカ, 日本 ## 機能 - Barcode/Ticket Scanning - CRM - GDS／OTA統合 - Webサイト管理 - オンライン予約 - カスタマー・サポート - カスタマー管理 - コミュニケーション管理 - スケジューリング - パッケージ作成 - プロモーション管理 - ベンダー管理 - リソース管理 - レポートと統計 - レポート／分析 - 中央予約システム - 予約メモ - 予約管理 - 予約管理 - 価格設定管理 - 団体予約 - 旅程作成 - 決済処理 - 経理統合 - 見積もり、概算 - 顧客データ管理 ## 統合 (合計16件) - Bazaarvoice - CartStack - Fotaflo - FreedomPay - Google Analytics 360 - Google Tag Manager 360 - Latlogix - PayPal - Routific - Smartwaiver - Sojern Traveler Platform - Stripe - Twilio - Windcave - Zapier ... さらに1件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [予約システム](https://www.capterra.jp/directory/20032/reservations/software) ## 関連カテゴリー - [予約システム](https://www.capterra.jp/directory/20032/reservations/software) - [ツアーオペレーターソフト](https://www.capterra.jp/directory/20033/tour-operator/software) - [チケット販売システム](https://www.capterra.jp/directory/30039/ticketing/software) - [輸送管理システム](https://www.capterra.jp/directory/30820/transportation-management/software) - [出張管理システム](https://www.capterra.jp/directory/31057/travel-management/software) ## 代替製品 1. [Motive](https://www.capterra.jp/software/138669/motive) — 4.5/5 (1688 reviews) 2. [Regiondo](https://www.capterra.jp/software/148394/regiondo-pro) — 4.2/5 (54 reviews) 3. [Connecteam](https://www.capterra.jp/software/153140/connecteam) — 4.6/5 (5204 reviews) ## レビュー ### "What great support\!" — 4.0/5 > **Dylan** | *2018年3月8日* | おすすめ評価：8.0/10 > > **良いポイント**: Great support. Very versatile pricing structure. Basic reporting is easy. Easily integrated into our website. > > **改善点**: Not the easiest system to get used to - clunky. Reporting is limited - basic reporting is easy enough, but finding anything advanced is difficult, and automated (e.g. emailed) reporting is non-existant. Discounts limited - can only be $ based, not based on number of tickets. ----- ### "This system is the solution to your problems." — 5.0/5 > **Michael** | *2025年4月28日* | 運輸、トラック、鉄道 | おすすめ評価：10.0/10 > > **良いポイント**: Ease of use of the system, excellent customer service, system stability, easy routine changes, easy to create new activities. > > **改善点**: The only criticism I can offer is that there is no way for me to flag a Customer profile for the purpose of refusing future service. > > All staff is helpful and friendly, system works well and it’s easy to use and modify. ----- ### "Doesn't work, cost me customers" — 1.0/5 > **paul** | *2025年6月3日* | 音楽 | おすすめ評価：0.0/10 > > **良いポイント**: Sysyem never worked as decribed. Caused absolute chaos. Won't answer emails or refund money. DO NOT TRUST THIS COMPANY > > **改善点**: It didn't work, ever. Software sent confirmations with double the price. Messed up onhoarsing so existing reservations were lost. System could not even get our open hours right. > > Company won't acknowledge that they have charged me dor months for a product that never worked. Won't answer requests for refund. ----- ### "Simple and Effective with Amazing Support" — 5.0/5 > **認証済みレビュアー** | *2021年8月7日* | 美術館、博物館 | おすすめ評価：10.0/10 > > **良いポイント**: The incredibly fast set-up and ease of use for frontline staff is a major plus. The on-boarding and support teams are very responsive and go above and beyond what one would expect. The number of features that we could grow to use in the future is impressive as well. > > **改善点**: It would be nice to be able to disable/further customize some aspects of the software. We use Zaui for a free tour offering, but there is no ability to eliminate dollar amounts and checkout language, even on the customer facing end. I do recognize that we are in a tiny minority of users with this request, and they have noted it. > > From initial set-up and training through to today, the entire experience has been smooth. I was confident enough in my understanding of the system about 3 days after we first got it to train our entire staff. Every interaction I've had has been positive and I would confidently recommend Zaui to anyone looking for this type of software. ----- ### "Scalability" — 5.0/5 > **Charles** | *2019年8月13日* | 運輸、トラック、鉄道 | おすすめ評価：10.0/10 > > **良いポイント**: We are into our fifth year with Zaui, and as a business. We began with just one van so it was a relatively easy process to get up and running with a simple schedule. Fortunately we discovered a local niche that needed to be filled, and a year later we were up to ten vans and counting. Houston has two airports. Zaui makes it easy to create express runs to each airport, as well as multi-stop activities. The software is highly-configurable and once you have established your schedule it will allow you to track and manage a fleet of vehicles, drivers and their passengers. On our busiest days we have moved more than 500 passengers in a dozen 14-passenger Mercedes-Benz Sprinter vans. I couldn't imagine trying to tackle that with pencil and paper, or even a printout. Zaui allows the drivers to see an electronic manifest that can be refreshed in an instant as the office personnel moves passengers around as necessary. The drivers can check-in their passengers and it is instantly updated in the system. The reservation itself is easy to read and looks professional, because it is. Our customers don't even need to print it out because the driver, either has them on the manifest, or is able to search by name or confirmation number. The driver can check them in even if they are scheduled for a different shuttle time. Zaui staff is amazing\! They are always pleasant even when I am not\!\! > > **改善点**: We have over 31,000 reservations now, so the Lookup feature shows some instability when trying to retrieve a name from the database. Private shuttle reservations don't show on the schedule until a payment or partial payment is made. We work around this by leaving notes at specific shuttle times where we expect this group to be. I have yet to see a photo of Zaui's huge office space. When I call in I can hear people in the background more than fifty feet away. I have heard the ceiling is made of wood. Must be nice. > > The biggest benefit I have gained from Zaui is added efficiency. We are able to do more with fewer people, and we are able to work from wherever we so please. I can even Zaui while having sushi, and I often do. ----- ページ：1 / 3\ 次へ: [次ページ](https://www.capterra.jp/software/74193/zaui-software?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/74193/zaui-software) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ