---
description: Webex Suiteを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Webex Suiteとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [Web会議システム](/directory/30075/web-conferencing/software) > [Webex Suite](/software/733/webex)

# Webex Suite

Canonical: https://www.capterra.jp/software/733/webex

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> デスクトップ、ブラウザ、モバイル、ビデオ・デバイスで、世界のどこからでも会うことができます。
> 
> 評価：7404人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Webex Suiteの対象ユーザー

あらゆる規模の企業向けに設計されたこのソリューションは、従業員がファイル、ドキュメント、画面を共有してチーム・メンバーとコラボレーションできるビデオ会議ソリューションです。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.4/5** | 7404 レビュー |
| 使いやすさ | 4.3/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.2/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.2/5 | レビュー全体に基づく |
| 機能 | 4.3/5 | レビュー全体に基づく |
| おすすめ率 | 80% | (8/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Cisco
- **設立**: 2010

## ビジネスコンテキスト

- **価格プラン**: $25.00
- **価格モデル**:  (無料版が利用可能) (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Chromebook（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: イタリア語, スペイン語, ドイツ語, フランス語, ポルトガル語, 中国語, 日本語, 繁体中国語, 英語, 韓国語
- **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, ドイツ, ブラジル, メキシコ, 中国, 日本

## 機能

- Desktop/Browser Sharing
- Real-Time Monitoring
- Real-Time Updates
- アクセス制御・許可
- アンケート／投票管理
- イベント・スケジューリング
- オンライン登録
- カレンダー管理
- コメント、メモ
- コラボレーションツール
- コンテンツ管理
- スケジューリング
- セッション記録
- ソーシャル・メディア・ストリーミング
- タスク管理
- チャット、メッセージング
- ドキュメント管理
- ファイル共有
- プレゼンテーション・コントロール管理
- プレゼンテーション・ストリーミング
- ボイスメール
- マルチカメラフィード
- マルチチャネル・コミュニケーション
- マルチユーザー・コラボレーション
- ライブチャット
- ライブ・ストリーミング
- ライブ・ストリーミング・プロダクション
- リアルタイム・チャット
- リアルタイム放送
- リアルタイム画面共有
- リモートでのモニタリングと管理
- リモートアクセス／コントロール
- リモートサポート
- 出席者管理
- 動画チャット
- 双方向音声・動画
- 双方向音声動画ファイル
- 画面共有
- 画面録画
- 登録管理
- 自動ダイヤル
- 自動ルーティング
- 自動着信分配
- 通話モニタリング
- 通話ルーティング
- 通話レポート
- 通話追跡
- 通話録音
- 電子挙手
- 音声通話

... さらに52件の機能

## 統合 (合計22件)

- C3 Payment
- Calabrio ONE
- Chronus
- Cvent Event Management
- GitHub
- Google Chrome
- Highspot
- Hyro
- Lucidspark
- Microcall
- Microsoft Outlook
- Microsoft Teams
- NV Desk
- Slack
- Spiky.ai

... さらに7件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [Web会議システム](https://www.capterra.jp/directory/30075/web-conferencing/software)

## 関連カテゴリー

- [Web会議システム](https://www.capterra.jp/directory/30075/web-conferencing/software)
- [グループウェア](https://www.capterra.jp/directory/15/collaboration/software)
- [会議ツール](https://www.capterra.jp/directory/30802/meeting/software)
- [ウェビナーツール](https://www.capterra.jp/directory/30937/webinar/software)
- [画面共有ソフト](https://www.capterra.jp/directory/31738/screen-sharing/software)

## 代替製品

1. [Microsoft Teams](https://www.capterra.jp/software/168668/microsoft-teams) — 4.5/5 (11078 reviews)
2. [Zoom Workplace](https://www.capterra.jp/software/144037/zoom-video-conferencing) — 4.6/5 (14624 reviews)
3. [Google Workspace](https://www.capterra.jp/software/168389/google-workspace) — 4.7/5 (17618 reviews)
4. [Google Meet](https://www.capterra.jp/software/176572/google-hangouts) — 4.5/5 (12140 reviews)
5. [Slack](https://www.capterra.jp/software/135003/slack) — 4.7/5 (24146 reviews)

## レビュー

### "Webex Suite: Why it wins on reliability" — 4.0/5

> **Arpit** | *2026年5月15日* | 建築資材 | おすすめ評価：8.0/10
> 
> **良いポイント**: The multi-apps in this suite allow me to do all my work efficiently and productively without requiring the use of apps or software from multiple vendors. The best feature has to be the ability to communicate with minimal drop offs virtually over the internet, something that has been an issue with other softwares.
> 
> **改善点**: The interface to me still feels less intuitive and a bit cluttered. Also, it might be overwhelming for new users to settle in due to the various components of the suite.
> 
> Overally for me, it is a highly reliable suite system that can handle massive deployment with excellence in data privacy, compliancy and privacy infrastructure. It successfully merges callings, meetings, polling, into 1 single platform.

-----

### "Webex in Education" — 5.0/5

> **Jennifer** | *2026年5月14日* | Eラーニング | おすすめ評価：10.0/10
> 
> **良いポイント**: As a teacher, what tend to like most about using Webex is how it makes parent communication fast, organized, and all in one place.
> 
> **改善点**: What I like least about Webex Suite is that people may experience calls dropping or internet lagging if internet is weak.
> 
> Using Webex has made it much easier to stay connected through quick phone calls and text messages without needing to use personal contact information. Communication feels more professional, organized, and efficient because everything is handled in one platform. I’m able to reach parents faster when important updates come up, and they are able to respond in a timely way as well.

-----

### "Stable, dependable but a bit outdated" — 3.0/5

> **Suzanne** | *2026年6月7日* | 保険 | おすすめ評価：6.0/10
> 
> **良いポイント**: It’s simple and functional in terms of a video conferencing service. Stable platform that allows meeting, screen sharing communications.
> 
> **改善点**: Don’t believe it shows the same functionality as other platforms such as Microsoft Teams. Few users choose this as their preferred communications platform
> 
> Stable communication platform, feels a little outdated and less functionality compared to Teams. That said always seems dependable\!

-----

### "Oh What A Tangled Web We Weave" — 5.0/5

> **Brian** | *2026年6月4日* | Eラーニング | おすすめ評価：9.0/10
> 
> **良いポイント**: I really enjoyed using WebEx in multiple ways.  &#10;The WebEx Meetings tool is great to use for our online school.  It is easy to navigate for both teachers and students allowing for great classroom experiences. The system is great to use for a simple 1:1 meeting, small/large group meeting, and of course for having classes synchronously allowing them to be recorded as well for asynchronous learning.&#10;Presenting slideshows and screensharing is done with ease. Participants are able to collaborate using the whiteboard, and can communicate through the chat feature as well as through the mic only or with the mic and video.  The facilitator is able to set controls how they would like these tools to be used.&#10;The Cisco IP phone is also very nice. It has the standard features as any regular business landline phone that utilizes call hold, call transfer, and call forwarding as well as voicemail. There were more features than I needed or used for my position. The best part is that since it is an IP phone, all calls are recorded and stored so that they can be reviewed for customer service reasons or if there are problems.&#10;I am now at a school that uses Google Meet, which is far inferior to WebEx Meetings in many ways.  I truly miss having a whiteboard for collaborating and classroom purposes in general.&#10;However, we do use the WebEx App for our phone system through our computers, so there is no need for additional hardware taking up space.  This app is great for other reasons.  First, it has a whiteboard feature in it that allows to use in my virtual classroom.  Therefore, I can still accomplish many tasks that I used to due to this feature.  &#10;Next, not only does this app have traditional landline business phone capabilities, it also offers a texting feature so that you can send and receive text like on a mobile phone or smartphone.  You can also put the app on your mobile device if you like so you are not tied down to your computer.  There is also a Vidcast allowing for video messaging and other features that we unfortunately, do not use at our organization.
> 
> **改善点**: WebEx was created for the business world, so use for education appears to be more of an afterthought. However, educators are creative and can adapt most tools for proper usage. It does seem that WebEx has heard these needs adapting and enhancing tools for everyone.&#10;The WebEx app has been a great tool, but it logs the user out of the texting feature multiple times throughout the day if not being used.  The phone will work, but there is no text notification letting you know you have received a text due to being logged out. We did receive a message a few days back saying that this bug was being fixed and will no longer log us out.&#10;Regarding phone calls, even if you have your computer on mute, WebEx calls will still ring out load.  You must put your set your quiet hours or other features separately from this.  Therefore, you must have the habit of addressing the phone apart from your computer features.
> 
> As an educator, I have have used several different web conferencing and teaching tools.  I place WebEx Suite at the top of these.  I really missed it when I switched to a new school.  My experience has been very positive overall with WebEx.

-----

### "Love Webex Chat - brings team together and it's FREE" — 5.0/5

> **Christina** | *2025年6月26日* | 不動産 | おすすめ評価：10.0/10
> 
> **良いポイント**: It's cool and it's free\! My team LOVES using it to communicate all day long and keep synced up between branches. We love the screenshare feature and the document attachements.
> 
> **改善点**: Nothing I can say here. It's enjoyed by all and very useful for comradery . I guess maybe not having push updates that can be forced for all users to read might be an improvement and document storage to share
> 
> 100% GREAT\!\! Love it so much and love it's free for my chat tool. I hope they always keep it free because it helps small business soooo much\!

-----

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## リンク

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| en | <https://www.capterra.com/p/237272/Webex/> |
| en-AE | <https://www.capterra.ae/software/733/webex> |
| en-AU | <https://www.capterra.com.au/software/733/webex> |
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| es-CO | <https://www.capterra.co/software/733/webex> |
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| nl | <https://www.capterra.nl/software/733/webex> |
| nl-BE | <https://www.capterra.be/software/733/webex> |
| pt | <https://www.capterra.com.br/software/733/webex> |
| pt-PT | <https://www.capterra.pt/software/733/webex> |

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