FMS:Workplace

FIMS improves my daily work efficiency

良いポイント:

FIMS enables us to centralize all Facilities work orders across the university-wide. It absolutely helps improve the efficiency of receiving and processing work requests.

改善してほしい点:

It doesn't look fancy on both Admin and User interface, but you will get used to it soon. Functionality is more important after all!

FMS: Workplace, Space Management

製品を使ってみた感想： Overall our experience with FM has been a positive one. As the administrator, implementation and subsequent upgrades have been frustrating at times; but that happens with all software products. Our end users have been pleased with the ease of use and have been exceedingly happy with the amount of data they are able to glean from the system. The system has been able to quickly provide data for LEAN initiatives, national surveys, state required reports, etc. that in the past has taken weeks to gather and format.

良いポイント:

The most impactful thing about this software for our department, and the university as a whole, is the ability to quickly access floor plans for over 250 buildings, easily color code them according to different data points, and export them.

改善してほしい点:

As the Administrator and the person who single-handedly set up our system, my continuing frustration has been the lack of documentation regarding the data fields that come with the system out of the box. I have spent hours setting up fields in various tables and connecting them to fields in other tables, only to find out later that those fields were already set up. I felt like I was flying blind without any documentation of the built in table fields and their relationships between tables.

FM Systems

製品を使ってみた感想： I really do like the system and all of the options that come with it.

良いポイント:

I like all of the features that the product has.

改善してほしい点:

The customer service when needing assistance with a request that it not system shutdown critical can take several days to receive help and depending on the request could take even longer.

FM:Systems Review - 2021

製品を使ってみた感想： Overall, I have had a good experience with FMS and have very little to be negative about.

良いポイント:

The reporting capabilities are the largest and most critical function I want to comment on. The ability to filter the data you want similar to Excel and then export the exact/specific data you want to Excel in just a few clicks is fantastic. Creating ad hoc reports for a specific request or question is very easy.

改善してほしい点:

As is norm with any 3rd party vendor / software, the sales team promises the world and says every feature is available and possible. Only to find out that it is in the future roadmap and not yet released. There's also the issue of customizable and configurable - lots of things we want were possible but defined in a way that it would cost money to implement.

FM:Interact as a Space Management Facilitator

製品を使ってみた感想： Overall, FM:Interact has been a power player in providing mission-critical space data for the University. It's been a game changer in accuracy and accountability.

良いポイント:

The space management tool is most impact for our organization. It is critical to know the amount of space, the ownership of the space (university, foundations, leased), the responsible stewards of the space (college/school/MBU), and the occupants of the space (employee, student, visitor). The data acquired provides a real-time snapshot of the amount and location of our total facility inventory,

改善してほしい点:

We we receive a very high volume of revit files, replacing autocad files, as project deliverables. However, to upload and publish revit files in FM:Interact is a challenge at best (often unsuccessful). As more projects are designed in a revit environment, It would be exciting to see FM:Systems to meet this challenge.