---
description: XM for Strategy & Researchを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: XM for Strategy & Researchとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [調査ツール](/directory/30092/survey/software) > [XM for Strategy & Research](/software/72396/strategy-and-research)

# XM for Strategy & Research

Canonical: https://www.capterra.jp/software/72396/strategy-and-research

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次へ: [次ページ](https://www.capterra.jp/software/72396/strategy-and-research?page=2)

> 顧客インサイトから市場セグメンテーション、コンセプト・テストまで、Qualtricsは、多様なエクスペリエンス・データに対応できる単一ソリューションです。
> 
> 評価：425人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。

-----

## 概要

### XM for Strategy & Researchの対象ユーザー

真の変化、勢い、そして成長を促進するインサイトを提供できる調査プラットフォームを求めるあらゆる規模の組織。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.7/5** | 425 レビュー |
| 使いやすさ | 4.4/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.6/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.4/5 | レビュー全体に基づく |
| 機能 | 4.6/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Qualtrics
- **ロケーション**: Palo Alto, アメリカ
- **設立**: 2013

## ビジネスコンテキスト

- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: アイルランド語, イタリア語, オランダ語, スペイン語, ドイツ語, フィンランド語, フランス語, 中国語, 日本語, 繁体中国語, 英語, 韓国語
- **利用可能な国**: アイルランド, アメリカ合衆国, アラブ首長国連邦, アルゼンチン, イギリス, イタリア, インド, オランダ, オーストラリア, オーストリア, カナダ, コスタリカ, コロンビア, スイス, スペイン, チリ, ドイツ, フランス, ブラジル, プエルトリコ さらに5件

## 機能

- A/B Testing
- A/Bテスト
- Real-Time Analytics
- Third-Party Integrations
- Webサイト・モニタリング
- アラート／通知
- アンケートおよびフィードバック
- アンケート作成
- アンケート／投票管理
- オフライン応答集
- カスタムURL
- コラボレーションツール
- スキップロジック
- ソーシャル・メディア・モニタリング
- ダッシュボード
- テキスト分析
- データのインポート／エクスポート
- データの可視化
- ドラッグ・アンド・ドロップ
- パネル管理
- ヒートマップ
- ビジュアル・エディタ
- フィードバック管理
- ブランド・ガイドライン
- ブランド追跡
- プロトタイプ作成
- マルチチャネル・データ収集
- マルチチャネル販売
- マーケット・データ分析
- メール・マーケティング
- モニタリング
- ユーザビリティ・テスト
- ユーザーリサーチ分析
- レポートと統計
- ワークフロー管理
- 予測価格設定モデル
- 予測分析
- 価格設定分析
- 動画レコーディング／文字起こし
- 収益性分析
- 多変量テスト
- 検索／フィルター
- 機械学習
- 競合分析
- 行動の追跡
- 質問のカスタマイズ
- 質問ライブラリ
- 質問分岐
- 量的測定基準
- 顧客セグメンテーション

... さらに14件の機能

## 統合 (合計41件)

- Adobe Analytics
- Annex Cloud Loyalty Experience Platform
- BHN Rewards
- Chattermill
- ClickTale
- Contentsquare
- DataGrail
- Dynamics 365 Business Central
- Freshdesk
- Fuel Cycle
- Fullstory
- Genesys Cloud CX
- Glassbox
- Grade.us
- HubSpot CRM

... さらに26件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [調査ツール](https://www.capterra.jp/directory/30092/survey/software)

## 関連カテゴリー

- [調査ツール](https://www.capterra.jp/directory/30092/survey/software)
- [ユーザーエクスペリエンス (UX)](https://www.capterra.jp/directory/31036/ux/software)
- [AIシステム](https://www.capterra.jp/directory/30938/artificial-intelligence/software)
- [ユーザーテストツール](https://www.capterra.jp/directory/32295/user-testing/software)
- [カスタマーエクスペリエンス ソフト](https://www.capterra.jp/directory/30671/customer-experience/software)

## 代替製品

1. [SurveyMonkey](https://www.capterra.jp/software/32728/surveymonkey) — 4.6/5 (10455 reviews)
2. [Jotform](https://www.capterra.jp/software/158456/jotform-4-0) — 4.7/5 (2889 reviews)
3. [QuestionPro](https://www.capterra.jp/software/135455/questionpro) — 4.8/5 (529 reviews)
4. [Typeform](https://www.capterra.jp/software/137289/typeform) — 4.7/5 (967 reviews)
5. [Lucky Orange](https://www.capterra.jp/software/150695/lucky-orange) — 4.7/5 (260 reviews)

## レビュー

### "Flexible, Powerful Tool with a Learning Curve" — 4.0/5

> **Ginger** | *2025年7月9日* | 教育管理 | おすすめ評価：9.0/10
> 
> **良いポイント**: Qualtrics XM is a powerful, flexible tool that can perform funtions as basic as a survey on lunch preferences to research surveys with IRB-required anonymity. The variety of question types, delivery methods, collaboration options, and export settings make Qualtrics a versatile tool for a wide variety of settings.
> 
> **改善点**: Due to its capacity for high-level performance, many of the tools, options, and settings are not intuitive. Significant time and effort along with thorough training are needed to make use of all the features available to Qualtrics XM users.
> 
> Overall, using Qualtrics XM has been a positive experience. Mostly I and my team used it for collecting basic data, however, when I had the opportunity to use it for research data collection, I was impressed with the flexibility of the settings and logic to deploy a high-level, IRB-approved survey. It just took some time to learn it, and that's not necessarily a bad thing.

-----

### "By far the best survey platform out there." — 5.0/5

> **認証済みレビュアー** | *2026年4月20日* | 市場調査 | おすすめ評価：10.0/10
> 
> **良いポイント**: By far the best survey platform out there. A comprehensive suite inclusive of survey design, survey outreach, panel management, and analytics.
> 
> **改善点**: The biggest pain point is that you cannot tag your panelists to different topics. You can only overwrite existing information.
> 
> Very positive--not major complaints, and the customer service team is also very knowledgable and timely in responding to your resquests.

-----

### "Good product held by poor support and reporting options" — 3.0/5

> **認証済みレビュアー** | *2026年2月10日* | 高等教育 | おすすめ評価：2.0/10
> 
> **良いポイント**: Advanced survey logic, routing, skip logic. Advanced question types, workflows, survey distribution methods
> 
> **改善点**: Poor customer service. Poor reliability, changes nad updates are made in a haphazard manner. Reporting (even the Results Dashboard) is lacking in functionality.
> 
> Good tool for collection data, mediocre (at best) for reporting and analysis of results. Terrible customer support - I cannot stress this enough

-----

### "XM for Strategy" — 5.0/5

> **Tahir** | *2025年3月3日* | 市場調査 | おすすめ評価：10.0/10
> 
> **良いポイント**: I like the was we can see how the research is communicated
> 
> **改善点**: There could be more indepth information given on the research
> 
> it is considered a powerful tool for market research and strategic insights generation across various industries.

-----

### "Designed to Advance your metrics" — 5.0/5

> **Andrew** | *2019年9月3日* | 高等教育 | おすすめ評価：9.0/10
> 
> **良いポイント**: The most useful part of Qualtrics is the depth of analytics you receive on your surveys, questionnaires, and other tools. In real time, as you develop your surveys you are given insights into how your data can be analyzed. It is designed to help you get the data you need back without asking unnecessary questions. The menu for building out surveys is very easy to use and the number of options and variety in types of questions gives you the ability to develop them exactly how you want. Conditional formatting is easy to implement, and there are many ways to incorporate other media into your survey/questionnaire. The surveys are built to be compatible in mobile without any additional design input as well.
> 
> **改善点**: At times Qualtrics is a more powerful tool than you need. I find that there are some users who adapt to Qualtrics quickly, but others simply do not need it. If you are asking straight-forward surveys and only need basic analysis, you can find easier and lower cost tools. Some people can be overwhelmed by the options and the "analysis" that come with the variety of question-types. That being said, this can be a one-size-fits-all solution, but there will be some training and trial and error involved.
> 
> This tools is fantastic for working with our Faculty and Researchers. They expect in-depth analysis and appreciate the power of Qualtrics. Our staff and administrative personnel have all learned to use Qualtrics and most of my co-workers find it easy to use and can adapt it to their various needs. This is a great option for anyone looking for a variety of analytics for surveying, and can be adapted to simpler projects as well.

-----

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## リンク

- [Capterraで表示する](https://www.capterra.jp/software/72396/strategy-and-research)

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| it | <https://www.capterra.it/software/72396/strategy-and-research> |
| ja | <https://www.capterra.jp/software/72396/strategy-and-research> |
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| pt-PT | <https://www.capterra.pt/software/72396/strategy-and-research> |
| sv | <https://www.capterra.se/software/72396/strategy-and-research> |

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