キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年
Gofrugalとは?
GOFRUGAL ERP POSソフトウェアは、シンプルで使いやすいソリューションで、1店舗であれ数百店舗であれ、あらゆるタイプと規模の小売およびレストランのニーズに合わせて拡張できます。弊社のPOSシステムは、スピーディな請求、正確な在庫管理から会計処理まで、ユーザーのニーズにお応えします。GOFRUGAL POSは、実店舗とオンラインの在庫管理Eコマース・ソリューションと統合できます。
GOFRUGAL POSには、ビジネスアプリ、個別化されたオリエンテーションおよび24時間年中無休のサポートが用意されています。
Gofrugalの対象ユーザー
米国、英国、カナダ、インド、豪州および60カ国以上のデジタル小売業者とレストラン経営者にサービスを提供。
Gofrugalをご存知でしょうか?
別の人気製品との比較

Gofrugal
Gofrugalの評判・レビュー

Suam Hardware Ltd With Gofrugal
製品を使ってみた感想: I love their efforts in constantly working on the software to make it the best of its kind. The take customers' suggestions and review and implement it if it is feasible.
良いポイント:
Gofrugal Software is one of the products i have loved to work with. What I do appreciate most is their dynamic nature in implementing and customizing features that suits your business. We have successfully implemented the M-PESA integration(Mobile money payment), Outlet landing cost expenses customized for branch-wise item transfers, Android application for the tablets and with a range of good report analysis. They have one of the best customer care response 24/7 for easy solution in case of any issue. With Gofrugal, you are assured of your Value for money, best report analysis for your business and quality service from their support staff.
改善してほしい点:
No customer reward program on the Android app but soon it will be worked on
Best software for retail
製品を使ってみた感想: User friendly , fast working and easy learn and best to train any one
良いポイント:
Billing easy to do , inventory management is very good and User friendly
改善してほしい点:
Gosecure due to multi data- base so I am unable to use
selfies support team
製品を使ってみた感想: i am person who do not know more about the software and bill printer and barcode printer and i am sure there are many like me and support team is good its makes the wing on our business but if support team is not good the investment on that is waist
良いポイント:
1.quick connective with support team 2.many time they give quick solution
改善してほしい点:
1.very unhappy by there selfies customer service while u buy the software that time they will fix all the problem but later on if your bill print has some tiny problem which they can fix in second , then they will tell you please connect the hardware person that is not their job ya we can understand it but while buy first time that time they install everything, i also check other software service like billbook ,vyapar and merc but they give better service2.do not take feedback while get all proper trainings3.training person in hurry by that he do not give proper training4.whatsapp service is not available
Software for chain stores
製品を使ってみた感想: Good product
良いポイント:
Service Support System is the most attractive thing when compared to the competitors.Being in retail sector the instant support is very crucial . They have automated the service and ticketing system. Also the centralised hq system gives lot of control on all operation.
改善してほしい点:
Pos application can be faster little more
Zohoからの返信
4 年前
Dear Mr Najmal, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Also our team will reach you regarding the feedback you have shared about the POS performance.
Going frugal with Gofrugal
良いポイント:
Extensive Built-in Features, support, and ease of use
改善してほしい点:
Installation and upgrade time can be improved
Zohoからの返信
4 年前
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
Smart Baniye
良いポイント:
Head Office Feature, Centralize management, Multi Outlet with Warehouse Feature. Best for Franchisee Development.
改善してほしい点:
Offer Management Feature is not upto the mark.
Value for money.
良いポイント:
Ease of use, Godelight team was very helpful in implementing gofrugal. They are good as gofrugal partner. They are up to date with the software knowledge and changes made by gofrugal on daily basis.
改善してほしい点:
There are few requirements not available at moment but those can be customised and feature request can be raised for that.
Zohoからの返信
4 年前
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
My Review
製品を使ってみた感想: Superb!
良いポイント:
It is a very simple software to operate. Very user friendly.
改善してほしい点:
Customer support over chat can be challenging at times
Good
製品を使ってみた感想: Well
良いポイント:
Good future, reliable and longer run it will help business
改善してほしい点:
Good futures will support the business

User Friendly Software
良いポイント:
User friendly. Cloud-based. Suitable for any size of Retail Business.
改善してほしい点:
while viewing the report you must define specific data otherwise it will take a long time to generate.
Zohoからの返信
4 年前
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
useful software for inventry
製品を使ってみた感想: This software billing purpose ok.
良いポイント:
Billing and for the sales purposes the billing is useful.
改善してほしい点:
Inventory having some concern and the offer was not fully completed.
Good Software with decent customer support for Retail Book Trade having a Mid Tier Pricing range
製品を使ってみた感想:
My overall experience with GoFrugal has been good over the years.
but "Thank God", they stopped partnering with other local companies to sell their product in the market. At the time of installation 5 years back, it was a nightmare, their local vendor only knew how to install the product but not how to train us in moving our age old business procedures and techniques to the GoFrugal Platform. I was seriously considering of cutting my losses and moving to Tally. But I am now realizing that I am much better off with GoFrugal as my partner;
No doubt there were initial hiccups but even though they started their business from Pharmacy Vertical, they have currently tailored their product for Book Trade pretty decently.
GoFrugal has saved us a lot of time, effort and money over the years and helped us grow.
良いポイント:
1. Ease of Use - The Menus and Navigation for billing are quite simple making it easy for even our support staff to jump in and help during peak hours. 2. Robust - We have been using RPOS 7 since the last 5 years and there has never been an SOS situation 3. Customer Support - During there initial years they were struggling in this aspect but since the last couple of years they have become better but there is room for improvement.
改善してほしい点:
1. YouTube Videos are helpful to some extent but they don't update their help documents repository. 2. Most of the times when I contacted customer support there first suggestion will be please update to the latest build and hope this has been fixed, even after I have told them, I recently updated. 3. There are only a few knowledgeable customer support executives who immediately can figure out your issue and have the solution ready for you. For others they need to train more thoroughly. "I do not want to know the cause of my issue but the solution"
Zohoからの返信
4 年前
Thank you for your review. We will get in touch with you to understand more in detail on how to improve our ratings
GoFrugal
製品を使ってみた感想: If any new development required based on our business requirement, it is taking to complete too long time to take discuss, meeting, development & delivery
良いポイント:
Online credit limit / days approval HQ reports Consolidated TB / P&L and BS reports
改善してほしい点:
Patch update very critical some times each and every outlet update separately currently we are having 25 outlets. In future if it is increase the outlets Patch update is very critical process. Minimum we are spending 1 to 1 1/2 hour per outlet Online transactions in cloud based Outlet connect to customer support team (online support) it is taking the connection more than a half day also We have only 1 server & 1 client for each outlet, If support team connected unable to use Backup taking more than 30 mins some times centralised options superuser & users in outlets Backup need to update external hard disk or in cloud from outlets Stock Ageing report in HQ Offer / Discount reports
Zohoからの返信
4 年前
Dear Mr Dinakaran, Thank you for your feedback. Our team has been continuously working on reducing the patch size and the time consumed for patch update. We will definitely look into your feedback and work on it. Also our team member will reach you along with the next step of action on the feedback you have shared.
ON LINE CHAT PROBLEM
製品を使ってみた感想:
VERY BAD.AT FIRST MARKETING PERSON WHO SHOWS DEMO BUT NOT AWARE THE KOLKATA OFFICE , WHO WILL ASSIST A NEW GUYS.THEN WHO CAME TO IMPLEMENT HE IS HURRY TO RETURN BACK.AFTER THREE YEARS I CAME TO KNOW THERE IS OFFICE AT KOLKATA WHO CAN GUIDE US.
ON LINE CHAT THAT SHOULD NOT BEAR PLEASE ABOLISH THE DEPARTMENT.THEY ARE ALWAYS SEND A YOU TUBE LINK WITHOUT LISTEN THE MATTER.I AM THE [SENSITIVE CONTENT HIDDEN] OF THE COMPANT WHO DEAL THE SOFTWARE,WE ARE BUSINESSMAN NOT SOFTWARE ENGINEER.FOR SUPPORT WE ARE PAYING YEARLY FEES.TODAY MORNING [SENSITIVE CONTENT HIDDEN] WILL NOT SOLVE THE PROBLEM AND INFORM ME TO CONTACT ANOTHER TECHNICAL PERSON .I WAIT TILL HALF AN HOUR NOBODY RESPONSE.MOST CALLOUS PERSON.
I AM FED UP TO CHAT SUPPORT.HORRIBLE
良いポイント:
NOTHING NEW IN SOFTWARE WHICH CAN ATTRACT ME.
改善してほしい点:
NOBODY ARE INTERESTED TO TAKE FEED BACK AND SOLVE IT AND ASK IS IT SOLVE OR NOT
Zohoからの返信
4 年前
We feel sad by through your feedback. We will get in touch with you to understand more in detail on how to improve our ratings
my honest recommendation. Do not even try GOFrugal
製品を使ってみた感想: Very bad customer suport. They will stop interacting if thy are unable to solve problems
良いポイント:
no Pros. The software is not user friendly
改善してほしい点:
This is my honest review. This software was recommended to me by a retailer in ooty. On contacting the bangalore office, i was visited by their area manager and [SENSITIVE CONTENT HIDDEN]. I paid Rs 10000 as advance for them to start installation and training on day one an inexperienced person visited my place and could not install properly even after spending 8 hours on the job. clearly he was not trained and kept calling his office for clarifications. He could not finish the job On day 4 after numerous calls i was visited by [SENSITIVE CONTENT HIDDEN] who spent nearly 5 hours trying to install. Nothing was done to my satisfaction. He told me to start using and any bugs and clarifications would be sorted out the next day I started using the software and encountered millions of bugs, i made a note of every one and contacted [SENSITIVE CONTENT HIDDEN]. He told me he would follow up and solve any issues facec by me. That is the last i heard from them. I have since installed Shoper from Tally and am extremely satisfied with it. With regards to GoFrugal I request all people who are considering it; Please do not trust go frugal. They are cheats to the core and are not interested in followups once they have taken your money. I have been trying to get in touch with them for a refund but there is absolutely no response from them
Gofrugal Best software
製品を使ってみた感想: Very Nice software, Live chat support helps and after sells is also good
良いポイント:
User friendly , easy to use , fast processing
改善してほしい点:
using from a long Time But do not found any thing that is least usefully
Sams
製品を使ってみた感想: Ok
良いポイント:
Security and reports gst but it is easy to operate
改善してほしい点:
It promised me a picture to be added to the quotes which is pending and returning a damaged item or under warranty is a issue
Zohoからの返信
4 年前
Dear Mr Shaik, Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
Pos
製品を使ってみた感想: Fantastic solutions
良いポイント:
Very good. Software billing is easy. Secure and rubbust solutions
改善してほしい点:
Day closing option not much matured. Modern digitalisation missing
Zohoからの返信
4 年前
Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on the best possible solution
A complete business solution for retail
製品を使ってみた感想: Good and Satisfactory
良いポイント:
Easy UI, simpler but vast report for analysis, inventory management, reordering and on time product updates as per market demand.
改善してほしい点:
Sometimes online support becomes critical.
Zohoからの返信
4 年前
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
A complete data management package.
良いポイント:
Gofrugal Retail POS is just not an ordinary accounting or POS software. It is a Digital Platform for all kind of Data Management Options. Growth of any business hides in its 'Data' which is securely and efficiently maintained by this software. I always recommend Gofrugal who wants to develop their business.
改善してほしい点:
No cons find yet. (within an experience of 2 years.)
Zohoからの返信
4 年前
Thanks so much for your feedback! We're really glad that you are enjoying our product and service.
Product and Support
製品を使ってみた感想: The support of gofrugal is very good, we get our query resolved prompetly. and you keep introducing new features like cloud backup and mobile app is very good for business
良いポイント:
Billing and accounting is very convinient and the report generation is very useful for further analysis
改善してほしい点:
Backup is very slow at the exit of the software
Zohoからの返信
4 年前
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
Great Business Development Software
良いポイント:
This software very good for those business who wants to track everything from the scratches everyday. After sale service from company is very genuine. [SENSITIVE CONTENT HIDDEN] is the best person I have ever meet somebody from gofrugal.
改善してほしい点:
There is no negative point I found in this software.
Zohoからの返信
4 年前
Dear Mr Uday Krishna, Thanks so much for your feedback! We're really glad that you are enjoying our product and service.
Review from Vivante Foods
製品を使ってみた感想:
User friendly Software .
But we feel those customers who have been using the software for years they should be given a free training and informed new features .
We will not know unless someone tells us the new additions
良いポイント:
Interface with Rpos to HQ. HQ can give us real time info
改善してほしい点:
We should be informed about new features .
Zohoからの返信
4 年前
Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it
ADMINISTRATOR
良いポイント:
WE CAN CREAT OWT DESIGN OF BILLING AND DOCUMENTRY , BETTER THAN OTHER APPS
改善してほしい点:
Updates weekly release are taking too much of time so that we need to allocate extra time for updates. Other wise we are using smoothly
Zohoからの返信
4 年前
Dear Mr Naina Mohamed, Thank you for sparing your time and sharing us the review. Our team has been continuously working on reducing the patch size and the time consumed for patch update. We will definitely look into your feedback and work on it.
Gofrugal Review
製品を使ってみた感想: Using this is for inventory management,billing,point if sale
良いポイント:
Using this is for inventory management,billing,point if sale
改善してほしい点:
Using this is for inventory management,billing,point if sale