---
description: Rosyを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Rosyとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [サロン管理システム](/directory/30028/salon/software) > [Rosy](/software/68391/rosy-salon-and-spa)

# Rosy

Canonical: https://www.capterra.jp/software/68391/rosy-salon-and-spa

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> サロンスパ専用に美容師が設計したRosyは、フリーランスの面貸し美容師から100人規模のサロンまで、2万人以上のプロにサービスを提供しています。
> 
> 評価：144人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Rosyの対象ユーザー

サロンスパ専用に美容師が設計したRosyは、フリーランスの面貸し美容師から100人規模のサロンまで、2万人以上のプロにサービスを提供しています。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.7/5** | 144 レビュー |
| 使いやすさ | 4.7/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.7/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.7/5 | レビュー全体に基づく |
| 機能 | 4.5/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Rosy Salon Software
- **ロケーション**: Lombard, アメリカ
- **設立**: 2004

## ビジネスコンテキスト

- **価格プラン**: $29.00
- **価格モデル**:  (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: 英語
- **利用可能な国**: アメリカ合衆国, イギリス, カナダ

## 機能

- Barcode/Ticket Scanning
- Confirmations/Reminders
- アポイントメントのスケジューリング
- アポイントメント管理
- オンライン予約
- オンライン決済
- サロン・スパ向け
- マルチロケーション
- メール・マーケティング
- モバイル・アクセス
- ロイヤリティプログラム
- 割引管理
- 在庫管理
- 定期アポイントメント
- 従業員管理
- 給与管理
- 自動スケジューリング
- 販売時点情報管理 (POS)
- 電子署名
- 顧客アカウント
- 顧客データベース
- 顧客管理

## 統合 (合計1件)

- Meta for Business

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [サロン管理システム](https://www.capterra.jp/directory/30028/salon/software)

## 関連カテゴリー

- [サロン管理システム](https://www.capterra.jp/directory/30028/salon/software)
- [スパ管理ソフト](https://www.capterra.jp/directory/30782/spa/software)
- [POSシステム](https://www.capterra.jp/directory/20052/point-of-sale/software)
- [日程調整ツール](https://www.capterra.jp/directory/30757/appointment-scheduling/software)
- [美容室システム](https://www.capterra.jp/directory/31458/barbershop/software)

## 代替製品

1. [ZENOTI](https://www.capterra.jp/software/131057/zenoti) — 4.4/5 (1250 reviews)
2. [Boulevard](https://www.capterra.jp/software/180087/boulevard) — 4.6/5 (364 reviews)
3. [Vagaro](https://www.capterra.jp/software/153752/vagaro) — 4.7/5 (3505 reviews)
4. [Mindbody](https://www.capterra.jp/software/40229/mindbody) — 4.0/5 (2982 reviews)
5. [Goldie](https://www.capterra.jp/software/1036086/goldie) — 4.8/5 (1129 reviews)

## レビュー

### "Rosy is my Assistant" — 5.0/5

> **Kevin** | *2021年11月30日* | 小売 | おすすめ評価：10.0/10
> 
> **良いポイント**: I love the ease of use. The ongoing updates and added features. My clients love the ease of scheduling online and the confirmation system has made my life so much easier.
> 
> **改善点**: I would love to see a “discount all” feature for retail instead of being forced to discount one item at a time.
> 
> I could operate without Rosy, but why would I do that? It makes my life easier and my clients love it. I have been a loyal user since 2009.

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### "Top notch customer service and product" — 5.0/5

> **Heidie** | *2020年12月11日* | 個人および家族向けサービス | おすすめ評価：9.0/10
> 
> **良いポイント**: Their customer and price.  Just a phone call away for any questions I have.  I’ve never been on hold for more than a few minutes.  Their price is affordable.  Bring from Canada and buying American product I’m always needing worry about the cost after exchange.
> 
> **改善点**: I can’t customize the taxes.  I had to come up with a different way for it to work for me.

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### "Customer Service" — 3.0/5

> **Andrea** | *2024年9月3日* | 化粧品 | おすすめ評価：3.0/10
> 
> **良いポイント**: I like the program and it's functions, completely customizable.
> 
> **改善点**: Once you are a client and you rely on them for keeping your records, customer service is extremely hard to get ahold of, even within their business hours.  You are encouraged to leave messages and responses take 24 hours.  When you have a business to run and rely on their ability to maintain your schedule, you shouldn't have to wait 24 hours for them to respond just to find out what is happening.  Days without having access to bookings means missed income.

-----

### "Love Salon Runner" — 5.0/5

> **Kathy** | *2021年12月1日* | 消費者サービス | おすすめ評価：10.0/10
> 
> **良いポイント**: The system is as complex or basic as you choose.  I find new employees can learn the system quickly, learning the basics  and feeling comfortable with the system.  I have done numerous trainings with ROSY staff on the system and our new employees.  The staff are patient, gives the basics of the system, during the training, which allows new employees to feel confident with the system.
> 
> **改善点**: Not all software systems are going to give you 100% of what you what.  The team at ROSY are always willing to hear requests on what I would like, and give my suggestions to development.  As a franchisor I would love to be able to pull monthly and  quarterly reports and have them all on one sheet for analysis.
> 
> The staff at ROSY are amazing. Even though I have never met anyone personally, I feel like they are part of my work family.  They are always positive, supportive and what I love and feel is super important if you don't know the answer, don't be afraid to say I don't know, but will find out the answer.  They know the system and are not afraid to seek what they don't and are fantastic at followup.

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### "Switching from Shortcuts to Rosy was the BEST DECISION EVER\!" — 5.0/5

> **Joe** | *2016年12月5日* | 小売 | おすすめ評価：10.0/10
> 
> **良いポイント**: Everything\! It is not over engineered. It does exactly what it is supposed to. It has great features for clients to schedule and manage appointments online and through text messages. It has CRM, Reports and all the major and minor features necessary to run a successful salon and not have to focus on the software. It seamlessly integrates into the daily workflow.
> 
> **改善点**: The Email Builder for the CRM needs to mature a bit more, but overall it works great for someone with knowledge of how to build emails. It's just not a job for someone with little or no CRM experience. I can see that it will get better, and you could always use MailChimp or other CRM service for sending Campaign style emails if that is what your salon does. Rosy handles all the automated emails quite well once they have been setup. Mobile functionality is important so be prepared to test your messages on a mobile device. It all works great, it just takes some know-how or you have to call support and let them help. Or you can have a consultant like me help you.
> 
> I am a consultant that puts companies into the cloud. My client had a different software when I started consulting for them a few years ago. We struggled with it for 2 more years, and they had it a few years before I came on board. In my work experience, I was a UI designer and application developer of online apps for Autodesk, which is the 2nd largest software company in the world, so I know my stuff. The other software was in my option one of the worst, hacked together, poorly engineered PC apps with lousy online functionality and mediocre support.  My client and I had talked about changing to a new platform and migrating to a new service. I did an extensive analysis of the top 20 salon apps. I kept coming back to Rosy. We had 2 or 3 phone calls with them about migrating and I was pleasantly surprised. Their staff was nice, expertly knowledgeable, located in the US, prompt, basically everything we could ask for. We signed up for service and it only took us about a week and we were able to make the do setup, migrate all our data,  implement the workflows, test everything and get all the staff fully trained in one online session. It was like a miracle. It was smooth, incredibly easy and I could not have been happier. Now my client has been using Rosy for almost a year now. It's amazing\! They never call me with problems. They rarely have support questions but when they do, they call Rosy because the support is so good. Personally, I don't want my client's competition to know about Rosy, but I think every salon should use it. It's fantastic\! Thanks, Rosy\!\!\!

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## リンク

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