キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

Salesforce Sales Cloudとは?

Sales Cloud 360を導入して、成長を促進させましょう。業界トップレベルのCRMプラットフォームで優秀な営業チームをサポートする、非常に優れたセールスソリューションです。Sales Cloud 360はあらゆる規模、業界、地域の企業に対応しています。業界固有のアプリケーションやベスト・プラクティスを迅速に導入することで、データ駆動型のセールスを実現し、担当者の生産性を向上させます。また、15万以上の販売組織や、200万人ものユーザーを持つ、売上成長に情熱を注ぐコミュニティにもアクセスできるようになります。

Salesforce Sales Cloudの対象ユーザー

Salesforceのマルチテナント・クラウドコンピューティング・モデルは、規模や業界を問わず、あらゆる企業のニーズに対応できます。プライバシーを維持しながら、共通のメイン・フレームワークを活用することができます。

Salesforce Sales Cloudソフトウェア - 1
Salesforce Sales Cloudソフトウェア - 2
Salesforce Sales Cloudソフトウェア - 3
Salesforce Sales Cloudソフトウェア - 4
Salesforce Sales Cloudソフトウェア - 5

Salesforce Sales Cloudをご存知でしょうか? 別の人気製品との比較

Salesforce Sales Cloud

Salesforce Sales Cloud

4.4 (18,753)
$25.00
無料バージョン
無料トライアル
195
22
4.0 (18,753)
4.0 (18,753)
4.1 (18,753)
VS.
価格プラン
価格オプション
機能
連携サービス
使いやすさ
価格の妥当性
カスタマーサービス
$19.04
無料バージョン
無料トライアル
113
46
4.2 (697)
4.3 (697)
4.3 (697)
緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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Salesforce Sales Cloudの評判・レビュー

評価ポイント

総合評価
4.4
使いやすさ
4.0
カスタマーサービス
4.1
機能
4.4
価格の妥当性
4.0

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Cory
Cory
Agent
認証済みLinkedInユーザー
保険, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Great CRM

4.0 4 年前
動画プレイヤーで日本語字幕を表示できます
Amy
Amy
アメリカのEnergy coordinator
認証済みLinkedInユーザー
環境サービス, 10,000+人規模の会社
使用期間: 6~12か月
投稿経路

Just made the switch for the better,

5.0 2 週間前 新着

製品を使ってみた感想: We just switched to this program in my office. Like I said learning curve. But we are all starting from scratch and we are taking training and also learning from Trial and error.

良いポイント:

The ability to keep everything you need in once software program. Inventory, work orders, job assignments, etc.

改善してほしい点:

There is a learning curve but with proper training it’s easy peezy

Aaron
アメリカのArea Director
非営利団体運営, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Salesforce is a Top Tool for Work across Large Teams!

5.0 2 か月前 新着

良いポイント:

The convenience and use across large teams

改善してほしい点:

The learning curve is steep. Some processes take a bit of time to master

Elizabeth
アメリカのSales and Events Manager
飲食店, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Salesforce average review

3.0 先月 新着

製品を使ってみた感想: Sales Manager at a high end restaurant for 10 years using Salesforce.

良いポイント:

Easy access for users. Helpful for all to navigate.

改善してほしい点:

Too many steps and does not integrate with outlook as easy as other products.

認証済みレビュアー
認証済みLinkedInユーザー
電気・電子機器製造, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Best CRM software on the market!

5.0 3 か月前

良いポイント:

I love that Salesforce allows you to configure your org as much as you want, even if you find something not possible right away, you can always look for some third-party app on AppExchange or create some custom code to make your usecase work! It provides you with training on their Trailhead platform, where you can earn badges and valuable certifications. As far as for the sales features, it allows you to fully manage all your sales processes in it. It is super intuitive for beginners and really easy to work on!

改善してほしい点:

I think the price is the only downside of this solution. This is one of the most expensive CRM software on the market, but it is still understandable why. For someone who looks at the price not knowing it's pros it will just look big, but for a person who sees a value with automating sales processes and decreasing manual work within your sales or support team - it really makes sense.

Chris
アメリカのVice President of Digital Sales
マーケティング、広告, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Great software that helps you be more successful

5.0 2 か月前 新着

製品を使ってみた感想: Used it at multiple companies both as a user and manager/admin levels. Always found it useful and wondered how companies survive without something similar.

良いポイント:

It allows users to stay organized and on task, also while balancing the needs of the overall business.

改善してほしい点:

While a plus to have so many features, it can be overwhelming. Take some time to complete some additional tutorials and training, and it will help.

Kyree
アメリカのSystem Administrator
教育管理, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Salesforce Sales Cloud Admin Review

4.0 先月 新着

製品を使ってみた感想: Overall, my experience with Salesforce Sales Cloud has been great. The system is intuitive, easy to access, and there are easy to find online resources available for most use cases.

良いポイント:

Salesforce Sales Cloud is a great tool for organizing your business records in a customizable but standardized way.

改善してほしい点:

Some restrictions exist depending on which cloud level you are on.

Martin
英国のCredit Lead
金融サービス, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Awesome product for operations

4.0 2 か月前 新着

製品を使ってみた感想: Overall experience is that Salesforce is a good platform and improves operational efficiency as well as customer relationship management once deployed

良いポイント:

Salesforce allows for various customisation options and it's seamless integration capabilities really standout for me.

改善してほしい点:

The steep learning curve for non technical users and it's high cost.

Nagharjun
Nagharjun
インドのLead
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

No 1 Sales CRM tool

4.0 2 か月前 新着

製品を使ってみた感想: No 1 Sales CRM tool for Sales and Marketing uses

良いポイント:

One integrated platform to sales marketing and Service, over application is very user friendly

改善してほしい点:

Some times while accessing from chrome browser feeling slowness and not changing the screen suddenly

Katja
Katja
アメリカのEmployer Relations Manager
認証済みLinkedInユーザー
高等教育, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Good product, needs compatibility work

4.0 先月 新着

製品を使ってみた感想: Salesforce has been a great tool for my work but it could use some improvements when it comes to talking with other software.

良いポイント:

It's an easy way to keep track of all constituents.

改善してほしい点:

The inability to link it with another key software I use.

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Good for Organizing and Growing Sales

5.0 先月 新着

良いポイント:

Strong analytics, automation, and smooth integration for customer relationship and sales management.

改善してほしい点:

high costs and a steep learning curve, particularly for startups.

Joseph
アメリカのVP of Global Sales
金融サービス, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

Take your sales processes to the nect level

5.0 4 か月前

製品を使ってみた感想: I love using Salesforce Sales cloud for all my sales peocesses and also for my team of sales executives to keep track and help them achieve thier sales goals.

良いポイント:

The ability to manage my sales pipline ane my prospect pipeline to keep track of all my client book of business and all the information about my book of business which is worth 5.9 million dollars of business

改善してほしい点:

I really dont see what I like least about Salesforce

Mazher Hussain
サウジアラビアのMarketing Manager
マーケティング、広告, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Highly customizable to meet specific business needs.

5.0 6 か月前

製品を使ってみた感想: Salesforce Sales Cloud is a powerful and versatile CRM solution that excels in managing and optimizing the sales process. Its comprehensive feature set, scalability, and customization options make it an excellent choice for businesses looking to enhance their sales operations. However, the cost and complexity of the platform should be carefully considered, especially for smaller organizations with limited resources. Overall, Salesforce Sales Cloud remains a leading choice for businesses seeking a robust and flexible CRM solution.

良いポイント:

Salesforce Sales Cloud is a comprehensive customer relationship management (CRM) platform designed to support the sales process from lead generation to closing deals. It is widely adopted across various industries due to its robust features, scalability, and the ability to customize to meet specific business needs.

改善してほしい点:

The platform's extensive features can be overwhelming and require significant time and resources to implement and manage effectively.

認証済みレビュアー
認証済みLinkedInユーザー
ガラス、セラミック、コンクリート, 11~50人規模の会社
使用期間: 2年以上
投稿経路

MY HONEST REVIEW

5.0 7 か月前

製品を使ってみた感想: My experience with Salesforce Sales Cloud has been largely positive, as it's a robust and versatile platform that offers a wide range of features to streamline sales processes and enhance customer relationship management.

良いポイント:

Salesforce Sales Cloud stands out for its robust CRM capabilities, advanced automation, powerful analytics, seamless integration, and user-friendly mobile access. Its scalability, customization options, collaboration tools, and AI-driven insights further enhance its value, making it a comprehensive solution for managing and optimizing sales processes. These features collectively contribute to improved sales performance, better customer relationships, and greater business success.

改善してほしい点:

Salesforce Sales Cloud is a comprehensive and powerful CRM platform, but its complexity, cost, and customization requirements can be challenging, especially for smaller businesses or those without dedicated technical resources. Improvements in user interface simplicity, pricing transparency, performance, and support quality could enhance the overall user experience and make it more accessible to a broader range of businesses.

Ramswaroop
インドのFreelancer
コンピュータ・ソフトウェア, 自営業
使用期間: 2年以上
投稿経路

検討した類似製品:

Salesforce Sales Cloud for Professionals

5.0 11 か月前

製品を使ってみた感想: Overall, Salesforce Sales Cloud provides a comprehensive suite of tools and features to empower sales teams, improve efficiency, and drive revenue growth. Its scalability and flexibility make it suitable for businesses of all sizes and industries. However, successful implementation and utilization require proper training, customization, and ongoing support.

良いポイント:

Assisting in the implementation of a cutting-edge, new system to modernise the company. It is simple to use and adaptable, making it possible to add new features as needed to meet corporate requirements.

改善してほしい点:

The one drawback I have experienced with SalesForce is that effort may be lost due to the non-automated storage of entered data.

Ashley
アメリカのDesigner
建設, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Salesforce Sales Cloud - User Friendly-ish

4.0 5 か月前

製品を使ってみた感想: Overall, Salesforce Sales Cloud has been very pleasant to use, but it could use a few updates to make reports, claims, and general population of month statistics more user-friendly.

良いポイント:

Salesforce Sales Cloud is a very organized platform that makes it easy to see what projects are being completed and prioritize things that need immediate action.

改善してほしい点:

When running reports and needing to see the total of monetary value items, there is a difficulty in determining if this can be done within the report itself or if in needs to be completed on the dashboard. This is confusing in itself but also leads to difficulty when going between a PC unit and a mobile phone or iPad app version.

Arpit
インドのIT Consultant
人材派遣、人材紹介, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Powerful CRM for Driving Sales Growth

5.0 3 か月前

製品を使ってみた感想: Overall, Salesforce Sales Cloud is a very useful and powerful CRM that increases sales efficiency and customer relationship management.
Mobile app integrations improve accessibility and connectivity which makes this an essential tool for sales success.

良いポイント:

Salesforce Sales Cloud helps in lead management, AI-driven information, and customizable dashboards which help sales teams to prioritize and close deals with our clients.

改善してほしい点:

Salesforce Sales Cloud requires specific training and onboarding to use the service effectively which leads to the platform’s higher cost compared to other CRMs it is a con for smaller businesses with low budgets

Miguel
アメリカのSr. Technical Support Specialist
消費者サービス, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

Salesforce, a practical and useful tool.

4.0 4 か月前

製品を使ってみた感想: Salesforce is a tool that I use on a daily basis, so my overall experience is pretty good, there are only details to be corrected. It's a useful tool that definitely helps me to provide a good customer service and keep record of each ticket I create.

良いポイント:

I enjoy creating tickets using Salesforce because it's practical and functional, and you can navigate easily in each ticket. This helps to have each ticket's information faster.

改善してほしい点:

Sometimes it glitches when you detach an article and you have to refresh the entire page and the content of a case comment goes lost if you don't save it first.

認証済みレビュアー
認証済みLinkedInユーザー
航空会社/航空産業, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Salesforce cloud is giving us the high ride

5.0 5 か月前

製品を使ってみた感想: when we start using this SF we were admiring that this adjustable CRM arrangement of any business. Effectively alter work processes, reports, dashboards and connection point. Long haul answers for associations with developing necessities. More we spent time and more we got the skills and there was huge growth in our sales as well because we were improving ourselves by analyzing the numbers on dashboard

良いポイント:

We recently switched to this cloud and we are getting huge benefit because SF cloud is our best CRM with regards to overseeing information, accounts, contacts, pipelines and valuable open doors. Salesforce cloud genuinely figure out our necessities, cycles, and business to propose and help us with giving the best answer for us.

改善してほしい点:

The cost is comparatively high in the market. Extraordinary for information capacity, yet restricted usefulness for examination. I need to send out information each time I need to break down it, on the grounds that the dashboarding usefulness is restricted.

Rui
ポルトガルのKey Account Manager
コンピュータ・ネットワーク, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Salesforce Sales - To manage all the information related to your Accounts

5.0 4 か月前

製品を使ってみた感想: After some time getting around and knowing the tool, it became my "single point" to manage my portfolio of Accounts.
I could find all the information about my Accounts, develop business plans or understanding how many times a Customer had interacted with my company.
It provide me with a 360º view of my customers.

良いポイント:

The huge range of options with that you can personalize SalesForce Sales Cloud. How you can deploy a stable solution to your salesforce teams, worldwide, allowing global companies to align their "way of work" across all the geographies. As an example, it allows companies to use it just as a CRM or even as CRM plus, track open tickets related to their accounts, manage bids and contracts negotiations (even between internal teams).

改善してほしい点:

Having so many options to customize, giving you the possibility of interconnecting information from several teams, in one huge CRM tool - relating it to your Accounts, has the negative aspect of having to much information on the same tool. This leads to some difficulty handling and supporting the users, across the several tabs of information available. And to some complexity for the users to navigate around all the info of one specific Account. Salesforce has done their best to facilitate this, and avoid the outcome of "too much information in one place", for the end-users to access.

Harsh
インドのSalesforce developer
健康、ウェルネス、フィットネス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Salesforce sales cloud is very helpful for businesses.

4.0 7 か月前

製品を使ってみた感想: My overall experience with salesforce salesforce cloud is good. It provides multiple ways for customization and implementation. We can easily and securely connect the salesforce sales cloud with other cloud or third-party applications. It provides standard and custom ways to build business automation. It has multiple data import and export tools. We can analyze data using salesforce reports and dashboards.

良いポイント:

Salesforce sales cloud keeps data aggregated which helps to grow the business. We can get the leads by using powerful looks like web-to-lead and email-to-lead. Once leads are qualified we can convert those leads to accounts and contacts easily. Salesforce sales cloud provides different automation to make business automated.

改善してほしい点:

Salesforce sales cloud is a very strong platform but it is very expensive for small and medium-sized businesses.

Danillo
アメリカのManager
銀行, 201~500人規模の会社
使用期間: 1年以上
投稿経路

It is worth it!

4.0 3 か月前

製品を使ってみた感想: Salesforce is an excellent CRM solution for businesses needing powerful customer relationship tools, rich data analytics, and seamless integration with third-party applications. While the platform comes with a steep learning curve and significant costs, its flexibility and extensive features make it a worthy investment for businesses ready to dive in fully.

良いポイント:

Their powerful CRM capabilities are beyond any other similar system out there. The ability to customize it to meet our needs and automate a lot of the workflows are key points that lead me to enjoy using this product.

改善してほしい点:

It is on the pricier side of the spectrum. Setting it up and customizing it can be complex, so it is important to learn the product beforehand and performing some trial and error.

Nelson
インドのManager
情報技術、情報サービス, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Value of Salesforce Cloud

4.0 11 か月前

製品を使ってみた感想: As a dedicated user of Salesforce Cloud, I am excited to share my insights and experiences with this transformative platform. Salesforce Cloud offers a great of features and functionalities that have greatly helped me enhance my business operations and productivity.

良いポイント:

User friendly, Customisation option, Integration capabilities

改善してほしい点:

Salesforce offers extensive customization options, implementing these customizations often requires coding knowledge or the assistance of a developer. This can limit flexibility for users who are not familiar with coding or don't have access to technical resources.

認証済みレビュアー
認証済みLinkedInユーザー
エンタテインメント, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

Easy to Use and Efficient

5.0 5 か月前

製品を使ってみた感想: I think Salesforce is wonderful for building out templates for routine use. I use it almost daily to get our quick communications and have never had issues or pushback with sending like other software.

良いポイント:

As someone who self-taught themselves how to use the software for mass email marketing, Salesforce is super beginner friendly.

改善してほしい点:

The process for updating distribution lists is quite tedious and can easily be messed up and need to be reevaluated.

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Works okay, if LATENCY does not exist

4.0 2 か月前

製品を使ってみた感想: Maybe I am used to the latency issue, it sucks but you have to get used to it since most of my work are in Salesforce; it's still helpful to use. but overall it's very usable.

良いポイント:

It's customizable. The feature where you are allowed to make your own report and customize your own page depending on your needs it's really helpful.

改善してほしい点:

The LATENCY. It really sucks, sometimes some of the information would not load, would be stuck on the screen or does not respond.

Dina
Dina
セルビアのDirector of Data-Driven Product
認証済みLinkedInユーザー
情報サービス, 51~200人規模の会社
使用期間: 2年以上
投稿経路

The best solution in the market if you know how!

5.0 4 か月前

製品を使ってみた感想: Very, very pleased and satisfied in almost 5 years of usage!

良いポイント:

Level of customizing the platform and adjusting it to the business needs is awesome! Intuitive but sometimes challenging, never disappoints though! Loving the dashboards and integration capabilities!

改善してほしい点:

Due to complexity, sometimes it's tricky to figure out how to implement something and it has its own limitations in reporting, for example. It's more on the expensive side.