---
description: GymMasterを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: GymMasterとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [会員管理システム](/directory/20045/membership-management/software) > [GymMaster](/software/57469/gymmaster)

# GymMaster

Canonical: https://www.capterra.jp/software/57469/gymmaster

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> GymMasterは、強力なクラブ管理ソリューションです。あらゆるデバイスからさまざまな機能を利用することができ、24時間365日のアクセスが可能で、会員用のWebポータルを提供します。
> 
> 評価：166人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。

-----

## 概要

### GymMasterの対象ユーザー

あらゆる規模のジムやヘルス・クラブ、スタジオ、グループ・フィットネス、単体および複数拠点にわたる施設、フランチャイズ。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.7/5** | 166 レビュー |
| 使いやすさ | 4.6/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.8/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.7/5 | レビュー全体に基づく |
| 機能 | 4.6/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Treshna Enterprises
- **設立**: 1996

## ビジネスコンテキスト

- **価格プラン**: $89.00
- **価格モデル**:  (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Chromebook（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: スペイン語, ドイツ語, フランス語, ポルトガル語, 英語
- **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク さらに209件

## 機能

- Confirmations/Reminders
- For Gyms
- For Yoga/Pilates Studios
- SMSメッセージング
- Self Check-In/Check-Out
- Webサイト統合
- Wireless Internet Access Control
- アクセス制御・許可
- アクティビティの追跡
- アポイントメント管理
- アラート／通知
- オンライン予約
- オンライン決済
- オンライン登録
- カスタマー・サポート
- カレンダー同期
- カレンダー管理
- クラスのスケジューリング
- クラス管理
- コミュニケーション管理
- サロン・スパ向け
- セルフサービスポータル
- テンプレートのカスタマイズ
- デジタル署名
- フィットネス計画
- メンバーシップ管理
- メンバー・コミュニケーション
- メンバー・ディレクトリ
- メンバー・データベース
- メンバー管理
- モバイル・アクセス
- リアルタイム・スケジューリング
- リマインダー
- 予約メモ
- 予約管理
- 事前登録
- 出席管理
- 出席追跡
- 可用性管理
- 定期アポイントメント
- 従業員管理
- 決済処理
- 生徒管理
- 継続課金／サブスクリプション
- 自動スケジューリング
- 販売時点情報管理 (POS)
- 連絡先データベース
- 連絡先管理
- 顧客データベース
- 顧客ポータル

... さらに41件の機能

## 統合 (合計12件)

- GoCardless
- Google Calendar
- Instagram
- Mailchimp
- Meta for Business
- PayPal
- PayPal Enterprise Payments
- Paysafe
- WordPress
- Xero
- Zapier
- Zoom Workplace

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [会員管理システム](https://www.capterra.jp/directory/20045/membership-management/software)

## 関連カテゴリー

- [クラブ運営ソフト](https://www.capterra.jp/directory/30215/club-management/software)
- [スケジュール管理ツール](https://www.capterra.jp/directory/30087/scheduling/software)
- [シフト管理システム](https://www.capterra.jp/directory/30756/employee-scheduling/software)
- [日程調整ツール](https://www.capterra.jp/directory/30757/appointment-scheduling/software)
- [予約システム](https://www.capterra.jp/directory/20032/reservations/software)

## 代替製品

1. [Wodify](https://www.capterra.jp/software/159663/wodify) — 4.5/5 (154 reviews)
2. [Mindbody](https://www.capterra.jp/software/40229/mindbody) — 4.0/5 (2990 reviews)
3. [TrueCoach](https://www.capterra.jp/software/155784/truecoach) — 4.8/5 (838 reviews)
4. [Gymdesk](https://www.capterra.jp/software/148663/martial-arts-on-rails) — 4.8/5 (148 reviews)
5. [Rezerv](https://www.capterra.jp/software/1033586/rezeve) — 4.9/5 (67 reviews)

## レビュー

### "Flexible & Robust Member Management Software" — 4.0/5

> **Mitchell** | *2025年3月25日* | 健康、ウェルネス、フィットネス | おすすめ評価：9.0/10
> 
> **良いポイント**: Help and support in solving problems and modifying software to meet our particular needs.
> 
> **改善点**: Product name; cannot use an iPhone or iPad to connect a swiper for cc; POS does not allow for bill of material (cocktails with multiple ingredients) or multiple products pulling from same inventory (12 ounce or 16 ounce pours from a keg).
> 
> We have worked with GymMaster for close to 6 years. Their ability to make their system meet our needs has been fantastic. We have individual memberships but aggregated billing on a monthly basis for linked members; events which allow us to send links to members to register; sign waivers, fill out questionnaires; and enter credit card information and more. While a learning process with some bumps along the way, GymMaster support was always there to help us make it work.

-----

### "Excellent Software Easy to Navigate lots of extras" — 5.0/5

> **Tess** | *2022年4月21日* | スポーツ | おすすめ評価：10.0/10
> 
> **良いポイント**: The software is easy to navigate, there is always someone ready to help you out if you need. We changed software companies and Gymmaster made this very simple and easy to do with their onboarding system.
> 
> **改善点**: Integration with our website was difficult but we got there in the end. Having a free trial option on the member portal before a member is logged in would be great too.
> 
> Overall we have had a great experience with Gymmaster the staff are friendly and helpful, the software is easy to use. We are very happy.

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### "NEVER RECOMMEND\!" — 1.0/5

> **Katheryn** | *2019年5月27日* | 健康、ウェルネス、フィットネス | おすすめ評価：0.0/10
> 
> **良いポイント**: At first I thought it looked simple. I very quickly learned that it is way more complicated than it looks.
> 
> **改善点**: EVERYTHING\!\! I don't think I can honestly say I liked ANYTHING about this product. This software changes ALL the time without warning. They claim it is to make it better, IT DOES NOT\!\! If you are in the USA forget support on Fridays that's their Saturday so you only get 4 days of support, and depending on what time zone your in. I have Pacific standard and so they are not available until 12pm. That means I get 9 hours of available support 4 days a week. NOT ENOUGH. When I found issues with the system they tried to treat me like I was stupid and didn't know the system, then come to find out (EVERY TIME) it was not me but the software. It has double charged members, deleted payments, failed to auto-bill for months at a time (So we lost thousands), and so much more. I can't tell you enough, do NOT use this company for your sanity.
> 
> At first I thought we could work through the issues. Alas, the problems kept happening and getting worse and worse. I can't tell you how much stress this system has put on me, and the unprofessional positions that I have been put in and they DO NOT CARE\!\!\!\! "Sorry" is not an answer in business, you MAKE IT RIGHT.

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### "Incredible Customer Service" — 5.0/5

> **Graham** | *2020年12月4日* | 健康、ウェルネス、フィットネス | おすすめ評価：10.0/10
> 
> **良いポイント**: There wasn’t anything that I didnt like about the software itself.  In comparison to a competitor we used in the past this was far less complicated and was very easy for our members to take advantage of the app.
> 
> **改善点**: The only possible thing I could say that I personally would have utilized is the ability to block off multiple seats for a class (staff only option) that don’t have to include a name.   Sometimes i will tell all my Personal training clients to come join a group class that is separate from their usual week and it would just be an easy but not necessary option to be able to just block them as “Coaches Reserve” instead of going through and finding each name individually.     I cant stress enough that this was not a “problem” and is just a suggestion of luxury.
> 
> I had an incredible experience with GymMaster.  In particular with the Customer service.  I was always blown away at the speed in which we were helped.  The efficiency of them fixing any issue,  and most recently their compassion toward supporting us through the Pandemic as best they could while the facility struggled.   U wouldn’t hesitate to use your services again in the future.

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### "Amazing software and support" — 5.0/5

> **Gary** | *2022年1月23日* | 健康、ウェルネス、フィットネス | おすすめ評価：10.0/10
> 
> **良いポイント**: It takes into account everything that you need to run a fitness business. The software is user friendly but expansive, with features for everything. The path from prospect to thriving member is all mapped out, and everything can be done online\! Signing up for memberships online was a game changer for us. Also very easy for our members to book in to workouts and for us to book them in at our end.
> 
> **改善点**: Truly everything we need to run our business and more.
> 
> The most supportive staff, who make any task easy to understand. Very quick with responses and very helpful\!

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## リンク

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