キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

MEX Maintenanceとは?

MEX Maintenanceは非常に優れたオーストラリア製の設備保全管理システム (CMMS) です。生産性を向上させてダウンタイムを削減し、すべての人に最新情報を提供することができます。時間や場所に制限されることなくアクセスできるMEX Maintenanceは、携帯電話からコンピュータ、タブレットまで、あらゆるデバイスで機能するオンライン・ソリューションです。MEX MaintenanceのCMMSソリューションは、レポーティングから作業指示の発行、請求書の管理、減価償却の追跡まで、メンテナンス全般で役に立つ非常にパワフルな管理ツールです。

MEX Maintenanceの対象ユーザー

MEXは、幅広い業界で使用実績のあるメンテナンス管理ソフトウェア・ソリューションです。豊富な機能を備えたソフトウェア・アプリケーションは、規模や種類を問わずビジネスの成長を支援することを目的に設計されています。

MEX Maintenanceソフトウェア - 1
MEX Maintenanceソフトウェア - 2
MEX Maintenanceソフトウェア - 3
MEX Maintenanceソフトウェア - 4
MEX Maintenanceソフトウェア - 5

MEX Maintenanceをご存知でしょうか? 別の人気製品との比較

MEX Maintenance

MEX Maintenance

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VS.
価格プラン
価格オプション
機能
連携サービス
使いやすさ
価格の妥当性
カスタマーサービス
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136
7
4.8 (571)
4.7 (571)
4.8 (571)
緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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MEX Maintenanceの評判・レビュー

評価ポイント

総合評価
4.3
使いやすさ
4.2
カスタマーサービス
4.6
機能
4.2
価格の妥当性
4.4

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001

評価別レビュー

5
43%
4
48%
3
9%
2
1%
philip
オーストラリアのMaintenance Manager
認証済みLinkedInユーザー
食品、飲料, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

MEX Maintenance Review

5.0 5 年前

製品を使ってみた感想: MEX is already showing the business that we are top heavy with trades waiting around for break downs, with this information we now can plan more effectively by having trades onsite when required to carryout planned maintenance activities and not just be a breakdown team giving them more machine up-time.

良いポイント:

MEX is by far one of the best CMMS I've used so far in my career its functionality makes it an easy system to implement which intern gives eases of use to the end user (maintenance trades), Also regions is a great tool to setup multiple site locations across the business ensuring we have a standardised asset tree and control files,

改善してほしい点:

Mex today requires further development by giving you the ability to import rosters into your schedule which will give you better planning functionality

MEXからの返信

5 年前

Hi Philip, Thank you for leaving such a wonderful review. We take pride in customer satisfaction and are committed to delivering a useful and easy to use system. It's customers like you that make our job wonderful! Thanks, once again, for your kind words.

Ross
ニュージーランドのMaintenace Manager
石油、エネルギー, 51~200人規模の会社
使用期間: 2年以上
投稿経路

MEX overview

4.0 2 か月前

製品を使ってみた感想: Good to date, no major issues. Always room to improve with modifications and enhancements as the software evolves to meet industry needs.

良いポイント:

Easy to use, quite intuitive, has most of the functions we need. Cloud based.

改善してほしい点:

Planning and Scheduling functionality could be enhanced, cannot customize the reports, when asked if we could the answer was no as the std reports have to be the same for everyone. As mentioned auto generation of PM's can be looked at would save peoples time and effort going through activator once the PMs have been sanctioned.

MEXからの返信

2 か月前

Thanks for sharing your experience! We're pleased that MEX meets your needs. Your feedback on areas for enhancement is valuable and we have passed it on to the relevant team.

Chloe
オーストラリアのAdministrator
包装と容器, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

Great concept, poor execution

3.0 2 か月前

製品を使ってみた感想: MEX is a great idea, but the execution is where it falls flat, plus locking everything behind a paywall is where it falls even flatter. MEX might be okay if our data was set up correctly in the initial implementation, but even just doing basic functions is a tedious process, let alone fixing 15+ years of botched and inconsistent data. It makes no sense to me why, in 2024, a system does not have a drag and drop customization interface or the ability to go into settings and click check boxes to determine access for security groups rather than having to individually locate each module, field and back door to give/remove access, or even the ability to use "quick edits" in ANY listing, or any field (including customs).

良いポイント:

The MEX suite means that we don't have to have multiple systems to perform the basic functions our business requires.

改善してほしい点:

The UI is about 20 years out of date, the user manual is riddled with mistakes and only provides basic information, the rest is locked behind a paywall. The support staff all have inconsistent training so they are constantly contradicting one another. MEX branding is in consistent, which combined with the user manual errors, makes the MEX team seem unpolished. I have contacted the support team regularly, with varying issues only to be told "oh that's not a bug, because I cant replicate it" or "We've known about that for a while, but there's no ETA on a fix" (Except for [sensitive content hidden], shes a wonderful help). Customizing MEX is a very clunky process, and has been vastly over complicated. Having the option to customize MEX is great on one hand, having to spend hours, or thousands of Dollars to make it happen, not so much. Especially when I have personally seen much better customization abilities with other companies just simplifying it down and making it easier for their users, rather that trying to give them the world at their fingertips and falling 20 years behind. (Look at HubSpots UI for Customisation). The contacts module needs a serious overhaul as it is extremely limited and riddled with bugs. (see HubSpots contacts/companies module)

MEXからの返信

2 か月前

Thank you for your detailed response. We appreciate your candid feedback. We're committed to improving the MEX experience so we have passed on your comments to our Products Manager and CEO. Please feel free to reach out if you have any further concerns or suggestions.

Steve
オーストラリアのAssets and Maintenance Support Officer
非営利団体運営, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

MEX is a step in the right direction

4.0 2 か月前

製品を使ってみた感想: It's early days for our organisation and staff discipline has been an issue. i.e. Having trouble getting consistent quality data entry.

良いポイント:

Pleasant User Interface, able to set-up and implement with some ERP experience and minimal IT skills, Mobile application (can use on Phone/Tablet as well as Desktop). Possibility of catching costs (labour/materials/contractors) and can hopefully implement Stores/Purchasing module in the future.

改善してほしい点:

Reports don't have "Sort" function in filters (to re-arrange output), could be better if it had options for prompts and/or pop-up msg as well as colour-coding for different status etc.

MEXからの返信

2 か月前

Thanks for your review! We're glad to hear MEX is a step in the right direction for your needs. If you need any assistance or further guidance, feel free to reach out to our support team at [email protected] or call 07 3392 4777

Daniel
オーストラリアのOperational Excellence Systems Specialist
食品、飲料, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

MEX Review

4.0 3 年前

製品を使ってみた感想: Overall we have found MEX easy to use and customisable to meet our needs.

良いポイント:

MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive. This means we can adjust the system to meet our processes, not the other way around.

改善してほしい点:

MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.

MEXからの返信

3 年前

Hi Daniel, Thank you for your great review - we really appreciate it! We are super pleased to hear that you find the customisation features beneficial and that MEX is so easy to use. Also thank you for your constructive feedback on the Mobile App, we always like to hear suggestions from our customers to help improve our products.