---
description: UKG Proを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UKG Proとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [人事管理システム](/directory/5/human-resource/software) > [UKG Pro](/software/480/ukg-pro)

# UKG Pro

Canonical: https://www.capterra.jp/software/480/ukg-pro

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> UKGの目的は「人」です。人事とワークフォース管理への情熱を、人を中心とした文化の実現によって表現しています。
> 
> 評価：733人のユーザーによる評価は**4.3/5**。**おすすめ度**で最高の評価。

-----

## 概要

### UKG Proの対象ユーザー

給与からパフォーマンス、人事サービスの提供、従業員の声、そしてその先に至るまで、インサイトと将来を見越したガイダンスによって、従業員の働き方を変革することができます。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.3/5** | 733 レビュー |
| 使いやすさ | 4.2/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.0/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.1/5 | レビュー全体に基づく |
| 機能 | 4.2/5 | レビュー全体に基づく |
| おすすめ率 | 80% | (8/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: UKG
- **ロケーション**: Lowell, アメリカ
- **設立**: 1977

## ビジネスコンテキスト

- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）
- **サポートされる言語**: イタリア語, オランダ語, スウェーデン語, スペイン語, デンマーク語, ドイツ語, フランス語, ポルトガル語, マレー語, 英語
- **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, ドイツ, ブラジル, メキシコ, 中国, 日本

## 機能

- CRM
- Goal Setting/Tracking
- W-2準備
- アクティビティ・ダッシュボード
- アンケートおよびフィードバック
- インタビュー管理
- オンボーディング
- オンライン福利厚生登録
- カレンダー管理
- コラボレーションツール
- コンプライアンス管理
- スキル評価
- セルフサービスポータル
- タイムシート管理
- タスク管理
- ダッシュボード
- データの可視化
- ドキュメント管理
- パフォーマンス・レビュー管理
- パフォーマンス測定基準
- フィードバック管理
- モバイル・アクセス
- レポートと統計
- レポート／分析
- ワークフロー管理
- 人材マネジメント
- 個人開発計画
- 候補者管理
- 出席追跡
- 可用性管理
- 報酬管理
- 引き継ぎ管理
- 後継者育成計画
- 従業員スケジューリング
- 従業員セルフサービス
- 従業員プロフィール
- 従業員ポータル
- 従業員管理
- 意識調査
- 時間と参加
- 求人投稿
- 申請者追跡
- 目標管理
- 福利厚生ダッシュボード
- 福利厚生管理
- 税法遵守
- 自己コンテンツ・キュレーション
- 評価管理
- 進捗の追跡
- 適格性管理

... さらに27件の機能

## 統合 (合計41件)

- Achievers
- Appcast
- Asurint
- Beekeeper
- Benefitfocus Platform
- Bluewater CONNECT
- ClearStar
- CloudPay
- Crew
- GoodHire
- Greenhouse
- HireRight
- ICIMS
- Infor Learning Management System (LMS)
- IntelliCorp

... さらに26件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [人事管理システム](https://www.capterra.jp/directory/5/human-resource/software)

## 関連カテゴリー

- [人事管理システム](https://www.capterra.jp/directory/5/human-resource/software)
- [給与計算ソフト](https://www.capterra.jp/directory/30202/payroll/software)
- [福利厚生管理ソフトウェア](https://www.capterra.jp/directory/10025/benefits-administration/software)
- [タレントマネジメントシステム](https://www.capterra.jp/directory/10029/talent-management/software)
- [オンボーディングツール](https://www.capterra.jp/directory/30819/onboarding/software)

## 代替製品

1. [Deel](https://www.capterra.jp/software/205015/deel) — 4.9/5 (4314 reviews)
2. [Rippling](https://www.capterra.jp/software/172127/rippling) — 4.9/5 (4885 reviews)
3. [RUN Powered by ADP](https://www.capterra.jp/software/185859/run) — 4.6/5 (1569 reviews)
4. [ADP Workforce Now](https://www.capterra.jp/software/155895/workforcenow) — 4.4/5 (7281 reviews)
5. [Paycom](https://www.capterra.jp/software/130949/paycom) — 4.4/5 (1400 reviews)

## レビュー

### "Great HRIS overall" — 5.0/5

> **Simon** | *2025年4月24日* | 保険 | おすすめ評価：9.0/10
> 
> **良いポイント**: UKG Pro does exactly what we need it to do. We really like that it has worked well for us as an "all in one" solution that handles HR, Payroll, Learning, Performance \&amp; Talent Management, Compensation, Recruitment \&amp; Onboarding etc... While there's no perfect "one size fits all" HRIS, UKG Pro checks a lot of the boxes for us and has been a great system to support our growth and scaling as a department over the last 6 years.
> 
> **改善点**: Ever since the merge between Ultimate and Kronos group, the service and support model has not been where I'd like to see it. Lot's of promises about focus in this area, but yet to see anything come to fruition. Some of the modules UX/UI need improvement and updating - can be a bit clunky.
> 
> We have been a UKG client for 6 years and overall very satisfied overall with the product. The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all our employee information. We pretty much utilize all modules and they work as needed.

-----

### "Highly Recommend" — 4.0/5

> **Jessica** | *2026年4月21日* | 人材派遣、人材紹介 | おすすめ評価：9.0/10
> 
> **良いポイント**: The platform is overall easy to use for both end users for both the app and web versions. I prefer UKG Pro over UKG Ready for general layout, navigation, and overall structure. UKG Pro also offers more customization when compared to top vendors (ADP, all of the Pays, etc.). The support team is also responsive in a timely manner.
> 
> **改善点**: The mobile app needs to be updated to include more features, for example, document acknowledgment. There are many end users who primarily use their mobile phones and will not use a computer; it is critical for the mobile app to provide all of the same options as the online version. Having to direct hundreds of employees to the web browsers when they use the mobile app is time-consuming and extremely confusing for end users.
> 
> It is one of the better systems on the market, highly customizable, easy to use, and UKG offers a good support system. We have been with the platform for two years, and have been happy with it. Just wish I had more time in the day to truly customize the platform more.

-----

### "Unreliable and difficult to navigate" — 2.0/5

> **Patricia** | *2026年4月2日* | プラスチック | おすすめ評価：0.0/10
> 
> **良いポイント**: Payroll Processing was seamless and uncomplicated. The onboarding process is also straight forward and seamless.
> 
> **改善点**: Communicating with ukg was a nightmare. The call center can't help you, it takes forever to find help or you won't ever receive any kind of support. Our business was left alone with too many issues. I'm sure the software itself isn't bad, but no one was willing to assist us in making it work for our business. The software was difficult to use and not user friendly. Users couldn't locate benefit enrollment and had issues adjusting tax setup and other info. The missing support for tax setup and filing was a nightmare. The reporting feature was extremely difficult to navigate and reports had missing or incorrect info at times.
> 
> Considering the high price of this product, we expected much better support. Speaking to a call center in India with employees that do not know solutions to specific issues is not a good solution.

-----

### "User-Friendly HR Platform with Strong Payroll and Employee Management Features" — 5.0/5

> **Sahil** | *2026年6月13日* | 薬品 | おすすめ評価：10.0/10
> 
> **良いポイント**: UKG Pro offers a comprehensive and user-friendly HR and payroll platform that streamlines employee management, benefits administration, time tracking, and reporting. The interface is intuitive, making it easy for employees and administrators to access information and complete tasks efficiently. The candidate and onboarding processes are well organized, improving the overall hiring experience. Communication tools and self-service features reduce administrative workload, while robust reporting capabilities provide valuable workforce insights. Customer support is generally responsive and knowledgeable, and the platform delivers strong value for money for organizations seeking an all-in-one HCM solution.
> 
> **改善点**: Some advanced reporting and configuration features have a learning curve and may require additional training. System updates occasionally introduce minor bugs or changes that can impact workflows. Customer support response times can vary depending on issue complexity, and certain administrative functions may require multiple steps to complete. The mobile experience could also be improved for some HR and manager-specific tasks.
> 
> My overall experience with UKG Pro has been positive. The platform effectively centralizes HR, payroll, talent management, and employee self-service functions into a single system. It improves efficiency, enhances communication, and provides employees with convenient access to their information. The candidate management and onboarding tools help streamline recruitment processes, while the reporting capabilities support informed decision-making. Although there are occasional usability challenges and minor technical issues, UKG Pro remains a reliable and feature-rich solution for managing workforce operations.

-----

### "HCM  for the long haul" — 4.0/5

> **Brian** | *2026年4月14日* | 建設 | おすすめ評価：8.0/10
> 
> **良いポイント**: This solution has robust capabilities for our 2000 employee company. We have multiple union paygroups with different accruals and benefits packages and UKG Pro is able to handle them all. We have used it for 3 years and renewed.
> 
> **改善点**: We implemented during the time of the Kronos and Ultimate solution merger, so at times there were growing pains, both with the solution and with support.
> 
> They showed a real commitment to listening to us and helping us solve our problems. We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our workforce.

-----

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## リンク

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