UKG Proは、中規模から大規模の企業向けに独自の文化主導型のソリューションを提供し、組織の一員として日々、重要な瞬間を経験している人々をサポートします。UKG Proは、人材の報酬から人材の支援、人材開発などに関わる業務を管理することができる強力な人材管理 (HCM) スイートです。世界中の人材にとって有意義な経験を生み出すことができます。
Great payroll software as an alternative to QB
What's not to love here?
製品を使ってみた感想： I've been using UltiPro for nearly 8 years now and the service is amazing. I love the people and the tenure is long at this company. I like working with the same folks sometimes as we develop a friendship. They are open to feedback and are responsive and I really like how they take their time to help you understand your request is being met.
I like the ease of use of the tool. It's user friendly and there's so much you can do in the software. UltiPro is always finding new ways of making their tool better and I love that part.
What do I like least about this is that there's not an assigned payroll specialist to a company.. Even if the option is to pay extra per year to have one. If we have a payroll person who needs help or they resign and we are left payroll person-less, it would be nice to have a designated person to assist... Only other thing I didn't like the most is that the Performance Management module isn't as customizable as I'd like... would love the option to make all items editable and the option to remove/hide certain drop downs, etc..
Great tool for talent management and Human Resources
製品を使ってみた感想： As a medium-sized business, I appreciate having access to a wide variety of employee onboarding resources. As a tool for continuing education and professional development, it is invaluable. It's fantastic to have everything our HR department and our staff need in one place.
As an employee who is not part of the HR division, I use UKG Pro but am unaware of its full functionality. However, I believe that its ability to cover everything is a trait that all firms should look for in a software application.
Issues with properly acknowledging documents have been known to occur. Limits imposed on users' ability to download their own files. The site doesn't perform properly on secure connections.
UKG is an excellent tool for managing employees
製品を使ってみた感想： Recruiting from a wider pool of candidates has been made easier by the system's seamless integration. This program has helped facilitate a steady stream of qualified applicants, which has decreased the cost per employee and shortened the time to recruit.
UKG is used for personnel record keeping in my company. To wit: data backup, payroll processing, tax preparation, employee onboarding, and regulatory education. We integrated UKG with our payroll systems and created an easy-to-use portal for employees and management.
Some systems require lengthy builds and troubleshooting to integrate with. There is room for improvement in how healthcare EMR systems and time management are integrated. There may be a delay in page refresh rates as a result of increased personalization of employee landing pages.
UltiPro just gave up after Kronos purchased them
製品を使ってみた感想： Kronos uses ticket system for non payroll critical cases. Just closed a case after 9 months. Payed our PA taxes late and reported last 3 qtrs in a row and wanted us to pay the interest charge. UKG refused to address this issue. UKG tweaked system to stopped calculating holiday pay; to stop calculating 403b employer match; to prevent some shift codes to stop calculating.
UltiPro was fine until Kronos purchased them. There are really none since Krones purchased UltiPro. Virtually every week, Krones makes a tweak in their system that adversely affects us.
UKG does not care anymore. The one thing that has improved is UKG support staff have become much better at excuses takes much longer to find solutions. When they tweak their system that causes us to have errors, they act like they don’t understand. Instead of them fixing the issue, they send us highly technical instructions to make our own fixes. They actually outsource the solution to use to fix the problem they created and then when the solution does not work properly, they blame us missing a step.
製品を使ってみた感想： Overall this is an excellent system for payroll, HRIS, reporting, timekeeping, time off request and approval processes, benefits and onboarding. The system is extremely easy to use. There are numerous standard reports available, which can be saved as a template for quicker report generation. The People Analytics (IBM Cognos) provides the ability to create an unlimited number of reports.
For payroll processing and reporting UKG Pro is definitely the best software I have used in my more than 40 years in payroll.
Payment Services is the only area where UKG Pro can improve. Especially in timeliness of tax code set up, agency notice research and resolution, and amendment processing.