--- description: Solve CRMを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Solve CRMとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [中小企業CRMソフトウェア](/directory/31583/small-business-crm/software) > [Solve CRM](/software/41409/solve360) # Solve CRM Canonical: https://www.capterra.jp/software/41409/solve360 ページ：1 / 7\ 次へ: [次ページ](https://www.capterra.jp/software/41409/solve360?page=2) > 2020年の主なWebアップデート | サービス管理顧客関係管理。サービス管理、スケジューリング、販売、優れたモバイル・アプリが人気を集めています。 > > 評価：144人のユーザーによる評価は**4.5/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Solve CRMの対象ユーザー 顧客やプロジェクトのコンテキスト内でフィールド・ワークフローを管理する必要のある企業向けに、優れたモバイル・アプリを提供します。暖房・換気・空調 (HVAC)、産業機器、スマート・テクノロジー、プロパティ・マネジメント業界で人気の製品です。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.5/5** | 144 レビュー | | 使いやすさ | 4.4/5 | レビュー全体に基づく | | カスタマー・サポート | 4.7/5 | レビュー全体に基づく | | 価格の妥当性 | 4.5/5 | レビュー全体に基づく | | 機能 | 4.4/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Norada - **設立**: 2000 ## ビジネスコンテキスト - **価格プラン**: $25.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500 - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: オランダ語, スウェーデン語, ドイツ語, フランス語, ポーランド語, ロシア語, 英語 - **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, ドイツ, 中国, 日本 ## 機能 - GPS - Third-Party Integrations - アクティビティ・ダッシュボード - アラート／通知 - インタラクション追跡 - オンライン時計 - カレンダー／リマインダー・システム - サービス履歴 - スケジューリング - セグメンテーション - タスク管理 - データのインポート／エクスポート - ドキュメント・ストレージ - メール管理 - モバイル・アクセス - リード管理 - リード資格 - ルーティング - レポートのカスタマイズ - レポート／分析 - 作業発注管理 - 営業パイプライン管理 - 時間追跡 - 派遣管理 - 見積もり、概算 - 請求、インボイス - 連絡先データベース - 連絡先管理 ## 統合 (合計4件) - Gmail - Google Calendar - Microsoft Azure - Wufoo ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - チャット対応有 ## Category - [中小企業CRMソフトウェア](https://www.capterra.jp/directory/31583/small-business-crm/software) ## 関連カテゴリー - [中小企業CRMソフトウェア](https://www.capterra.jp/directory/31583/small-business-crm/software) - [フィールドサービス管理システム](https://www.capterra.jp/directory/10009/field-service-management/software) - [CRMツール](https://www.capterra.jp/directory/2/customer-relationship-management/software) - [芝生管理システム](https://www.capterra.jp/directory/31338/lawn-care/software) - [売上追跡ソフト](https://www.capterra.jp/directory/32744/sales-tracking/software) ## 代替製品 1. [Bigin by Zoho CRM](https://www.capterra.jp/software/204998/bigin-by-zoho-crm) — 4.7/5 (731 reviews) 2. [HubSpot CRM](https://www.capterra.jp/software/152373/hubspot-crm) — 4.5/5 (4458 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.jp/software/61368/salesforce) — 4.4/5 (18783 reviews) 4. [Zoho CRM](https://www.capterra.jp/software/155928/zoho-crm) — 4.3/5 (6974 reviews) 5. [Dynamics 365](https://www.capterra.jp/software/157279/dynamics-365) — 4.4/5 (5823 reviews) ## レビュー ### "Comprehensive, versatile CRM and project management tool with outstanding customer support" — 5.0/5 > **Carl** | *2018年4月1日* | おすすめ評価：10.0/10 > > **良いポイント**: Works superbly with other cloud platforms. VERY flexible. Two versions to choose - Solve CRM and Solve Client Manager. Lots of great features - Google sheets report integration (slice, dice, geo-reference, and pivot the data anyway you want), click to call, easy to navigate activity window, flexible workflows and follow-ups, individualised task lists and on and on. We've implemented Solve360 in three companies and recommended it to dozens of others and never been disappointed. Of course we always consider other products on the market. Many of them promise to deliver great things, but when you get into the detail, they lack key features that are essential, or are prohibitively expensive. > > **改善点**: Really difficult to find cons with the software. Being really picky, perhaps some lesser used functions are not immediately obvious, but there are plenty of guides and the customer support is outstanding. The inclusion of a Gantt chart function would be great for project work, but there are work arounds for this. > > The main benefits are: 1. The ability to offer great customer relationship - the information on the project and the customer is easily available to the team. 2. The ability to track all potential clients in a meaningful way, organising follow-ups at any point in the future. 3. Easily pick-up projects and clients from other members of the team should they be absent. ----- ### "Wonderful tool for any business with contacts" — 5.0/5 > **Dorea** | *2020年2月26日* | 健康、ウェルネス、フィットネス | おすすめ評価：10.0/10 > > **良いポイント**: I have used Solve for over 4 years, and introduced it to my latest start-up business project. I vetted several CRM's before going with Solve and have been very happy with this decision. At first glance I was intimidated by how to begin and organize, but with guidance from their team with one on one training and reading their guides, I have been very pleased with the results. I use the desktop version which I like better than the app for the phone, but I still appreciate the app when on the road to make notes and reminders. I can easily make templates for emails and reminder tasks/queues/calendar dates. It has been a wonderful CRM to work with. I recommend it to anyone that needs to keep track of contacts and their interactions. > > **改善点**: It would be nice if the mobile app could link with the desktop templates I have created to insert those on the fly. I think I was given a tutorial of how to do this, but it must have been too many steps, because I never completed it. We cannot connect our Quickbooks with Solve. I have used Xero with success with my prior business. I prefer Xero over Freshbooks. No number to call for support, but when you email support they can setup a time and they do respond quickly. > > Overall, employees can now keep track of conversations with customers, track orders, shipping, reminders via queues, calendars and/or tasks, draft emails for send at future dates, create email templates for ease of tasks that are customizable and stay more organized. ----- ### "Solve CRM is somewhat unwieldly and difficult to use" — 2.0/5 > **Henry** | *2025年8月27日* | 教育管理 | おすすめ評価：3.0/10 > > **良いポイント**: It is a very information dense CRM, where a lot of information is stored and displayed at once, which can be helpful if you want to see all the information at once. > > **改善点**: The high level of information displayed at once, without any sort of options for filtering can make it difficult at times to find the most important information regarding a client. > > I found Solve to be pretty difficult and unwieldly to use with too much information and limited filtering ability, impairing my ability to understand information about a client without feeling overwhelmed. ----- ### "You can't live without Solve for your business\!" — 5.0/5 > **Jennifer** | *2020年1月24日* | 自動車 | おすすめ評価：10.0/10 > > **良いポイント**: Solve is highly customize-able for a business like ours that can't just use a cookie cutter program to manage our clients and their needs. We are highly productive using Solve and there is nothing out there like this program. The price point is unbeatable and the customer service is top notch - they are on the ball EVERY TIME we need help\! > > **改善点**: There is nothing we do not like about Solve\! We can make it into anything we want it to be and the customer service team is fast to respond if we run into issues. That is a major thing today when you can barely get someone on the phone after 10 minutes of pressing buttons on an automated phone system like most companies use. > > We started using Solve around 2011-2012 (I believe) and we've never looked back\! We searched and searched for an affordable way to keep up with our small growing business and nothing was out there until we ran into Solve. We created our database from the ground up and continue to change it according to our needs and it always lives up to our high standards. We have a very niche product and business and Solve has made it a million times easier to manage and grow our business\! ----- ### "Intuitive and Easy to Use" — 5.0/5 > **Greg** | *2020年1月10日* | 不動産 | おすすめ評価：9.0/10 > > **良いポイント**: The mobile app and the ease in which you can follow up with clients, record conversations, and hand tasks off to other team members. > > **改善点**: Would like to see an easier way for admin to track team members assigned tasks. > > Solve helps us manage recurring tasks like processing offers, servicing listings, holding open houses, etc. ----- ページ：1 / 7\ 次へ: [次ページ](https://www.capterra.jp/software/41409/solve360?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/41409/solve360) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ