キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Mindbodyとは?

Mindbodyなら、顧客がアプリでサロンを見つけた瞬間から次回訪問まで、顧客体験を向上させることができます。マーケティング・オートメーション、スケジューリング、スタッフ管理、支払い処理、自動リマインダー、レポートなどの機能で、サロンを強化します。ブランドを構築するなら、カスタムアプリも利用可能です。時間を節約し、顧客に適した配慮を行えます。無料のデモを今すぐ予約してください。

Mindbodyの対象ユーザー

閲覧から予約、その先まで、できる限り優れた顧客体験を提供したいと考えている、フィットネス、ビューティー、ウェルネスビジネス。

Mindbodyソフトウェア - 1
Mindbodyソフトウェア - 2
Mindbodyソフトウェア - 3
Mindbodyソフトウェア - 4
Mindbodyソフトウェア - 5

Mindbodyをご存知でしょうか? 別の人気製品との比較

Mindbody

Mindbody

4.0 (2,820)
$139.00
無料バージョン
無料トライアル
128
11
3.9 (2,820)
3.6 (2,820)
3.8 (2,820)
VS.
価格プラン
価格オプション
機能
連携サービス
使いやすさ
価格の妥当性
カスタマーサービス
価格情報が見つかりません
無料バージョン
無料トライアル
84
1
4.9 (1,393)
4.8 (1,393)
4.8 (1,393)
緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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Mindbodyの評判・レビュー

評価ポイント

総合評価
4.0
使いやすさ
3.9
カスタマーサービス
3.8
機能
4.0
価格の妥当性
3.6

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Allison
Allison
Owner
認証済みLinkedInユーザー
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Great for certain things

4.0 2 年前
動画プレイヤーで日本語字幕を表示できます
Garrett
Garrett
アメリカのCIO
認証済みLinkedInユーザー
病院、ヘルスケア, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Learn It and Use It

5.0 5 年前

良いポイント:

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

改善してほしい点:

the old design structure of the base platform could use some updates, which they are aware of

Lisa
アメリカのInstructor
健康、ウェルネス、フィットネス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Great tool to schedule classes

5.0 先週 新着

良いポイント:

Mindbody is so incredibly easy to schedule classes and it keeps track of my schedule. I can find classes and cancel if something comes up and I cannot make it. I can also see who is instructing the class. Basically, I never have to call the gym anymore because all the information is in the app.

改善してほしい点:

It is a little clunky when trying to schedule classes at multiple gyms. It is not easy to navigate between all of them but it is not impossible.

Miranda
アメリカのOwner
スポーツ, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Overall VERY Disappointed.

2.0 2 週間前 新着

製品を使ってみた感想: So far I have only been with Mindbody for 6 months. And it is a nightmare.

良いポイント:

I like that they had a marketplace with other business', and that you can run a new client special that people can easily see.

改善してほしい点:

I switched from wellness living to mindbody in January of this year. I thought it would make my life easier, but it has done quite the opposite. First off may I start with the fact that mindbody allows you to set up late/no show fees but does not charge the customer automatically. I would manually have to go in and do that myself. Also, the fact that they must be in a contract for them to even store a credit card to charge is ridiculous to me. Also, every time I call for help, I am told I must do everything myself in front of a laptop, half the time people spend forever trying to figure out what’s the issue and then just never solve it and send me a bunch of emails on step by step how to do it myself. Not very convenient. Another issue I have is that all my emails that get sent out for campaigns and advertising just go to all my clients spam folders. Which defeats the purpose because they can never see them, and apparently you must have a domain email instead of a Gmail for this to even be reversed. Having all my advertising emails go to client’s spam folder is HUGE and is super bad for the business. Their only advice is to buy a domain email, which Is much too late for my business to change my email now. OR to ask every individual client to add the email I have as a contact, which there is no easy way to do. You think oh just send them all an email to ask them. Oh, wait they still wouldn’t be able to see it. I also created a new client form that I wanted people to be required to sign just once for the remainder of their visits, and apparently, I would have to individually send it to ALL MY EXISTING CLIENTS for them to sign it. Which once again is a ridiculous request. To be honest I am highly disappointed with the software switch so far, and as a business owner I can't say I’m sure that I would recommend it. It has not at all been convenient for me, I must figure out everything on my own and every time I call for an issue I am placed on hold for an hour with the situation and then I get sent emails on how to fix it, and then I just never end up figuring it out. I think I spend even more of my time as an owner on the phone with customer service than I did with my last software, which is really disappointing. 90% of the time I get the answer from customer service, that they don’t know what the issue is. And I am like, well I don’t either considering I am just the owner of my own business? Then they just send me steps on how to fix it on their best guess of what the issue is. I don’t even see the point in customer service at this point.

Laura
カナダのFront Desk
エンタテインメント, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Never grew to love it

4.0 4 か月前

製品を使ってみた感想: It was a fine enough experience. I was however in support of seeking out other booking systems that could sustain both class sign-in and appointment bookings.

良いポイント:

I used this product mainly to sign people into class and occasionally to book people in for a treatment. I appreciate that Mindbody offer the opportunity to do both and allow for therapists to run their practice out of the studio. I cannot comment on the quality of charting options available.

改善してほしい点:

I have used this platform for 8 years and I have never grown to love it. It frequently glitches. It isn't the most user-friendly. The last time I used it, they were trying to implement a new UI to sign people into classes. Instead of presenting an inviting, easier format, it's just incredibly annoying and counter-intuitive. Turning the prompt down once doesn't work; every time I log back into my account I have to click on a small button to use the old version. Although I don't know the cost, I have heard from many that it is very expensive for what it is you're getting.

Meredith
アメリカのOwner
レクリエーション施設・サービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Long term Mindbody user

4.0 先月 新着

良いポイント:

Ease of scheduling and booking clients. Payment processing.

改善してほしい点:

Need family based profiles. They only do individual profiles which causes issues with families.