--- description: Mindbodyを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mindbodyとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [サロン管理システム](/directory/30028/salon/software) > [Mindbody](/software/40229/mindbody) # Mindbody Canonical: https://www.capterra.jp/software/40229/mindbody ページ：1 / 121\ 次へ: [次ページ](https://www.capterra.jp/software/40229/mindbody?page=2) > Mindbodyのウェルネスビジネス管理用ソフトウェアは、業務および会員管理システムを必要とするビジネス向けに作られています。 > > 評価：2987人のユーザーによる評価は**4.0/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Mindbodyの対象ユーザー 閲覧から予約、その先まで、できる限り優れた顧客体験を提供したいと考えている、フィットネス、ビューティー、ウェルネスビジネス。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.0/5** | 2987 レビュー | | 使いやすさ | 3.9/5 | レビュー全体に基づく | | カスタマー・サポート | 3.8/5 | レビュー全体に基づく | | 価格の妥当性 | 3.6/5 | レビュー全体に基づく | | 機能 | 4.0/5 | レビュー全体に基づく | | おすすめ率 | 70% | (7/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Mindbody - **ロケーション**: New York, アメリカ - **設立**: 2000 ## ビジネスコンテキスト - **価格プラン**: $99.00 - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル） - **サポートされる言語**: アラビア語, イタリア語, オランダ語, ギリシャ語, スペイン語, スロベニア語, チェコ語, デンマーク語, ドイツ語, ノルウェー語, フランス語, ヘブライ語, ポルトガル語, ポルトガル語 (イベリア半島), ロシア語, 中国語, 日本語, 繁体中国語, 英語 - **利用可能な国**: アイスランド, アイルランド, アメリカ合衆国, アラブ首長国連邦, アンドラ, イギリス, イスラエル, イタリア, エストニア, オランダ, オーストラリア, オーストリア, カタール, カナダ, キプロス, ギリシャ, クウェート, クロアチア, サウジアラビア, シンガポール さらに23件 ## 機能 - Confirmations/Reminders - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - HIPAA準拠 - SOAPメモ - Webサイト統合 - アポイントメントのスケジューリング - アポイントメント管理 - イベント管理 - オンライン予約 - オンライン決済 - オンライン登録 - カスタマー・サポート - カレンダー同期 - カレンダー管理 - クラス管理 - クレジットカード処理 - サロン・スパ向け - チーム管理 - テンプレートのカスタマイズ - デビットカード／クレジットカード処理 - フィットネス計画 - メンバーシップ更新 - メンバーシップ管理 - メンバー・コミュニケーション - メンバー・タイプ - メンバー・ディレクトリ - メンバー・データベース - モバイルアプリ - モバイル・アクセス - リアルタイム・スケジューリング - リマインダー - 予約メモ - 出席管理 - 出席追跡 - 団体予約 - 定期アポイントメント - 従業員管理 - 決済処理 - 理学療法向け - 生徒管理 - 経理 - 自動スケジューリング - 請求、インボイス - 顧客データベース - 顧客データベース - 顧客ポータル - 顧客管理 ... さらに35件の機能 ## 統合 (合計39件) - ABC Trainerize - ActiveCampaign - Appy Pie - AskNicely - Bench - Birdeye - ClassPass - Cloutly - Constant Contact - DailyStory - Demandforce - Edge - Emma by Marigold - Equifax - Gleantap ... さらに24件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [サロン管理システム](https://www.capterra.jp/directory/30028/salon/software) ## 関連カテゴリー - [サロン管理システム](https://www.capterra.jp/directory/30028/salon/software) - [予約システム](https://www.capterra.jp/directory/20032/reservations/software) - [会員管理システム](https://www.capterra.jp/directory/20045/membership-management/software) - [スケジュール管理ツール](https://www.capterra.jp/directory/30087/scheduling/software) - [クラブ運営ソフト](https://www.capterra.jp/directory/30215/club-management/software) ## 代替製品 1. [Goldie](https://www.capterra.jp/software/1036086/goldie) — 4.8/5 (1135 reviews) 2. [Vagaro](https://www.capterra.jp/software/153752/vagaro) — 4.7/5 (3626 reviews) 3. [Acuity Scheduling](https://www.capterra.jp/software/128285/acuity-scheduling) — 4.8/5 (5743 reviews) 4. [SimplyBook.me](https://www.capterra.jp/software/140086/simplybook-me) — 4.6/5 (1282 reviews) 5. [Boulevard](https://www.capterra.jp/software/180087/boulevard) — 4.6/5 (365 reviews) ## レビュー ### "Using Mindbody, You Can't Go Wrong\!" — 5.0/5 > **Foust** | *2025年8月7日* | 健康、ウェルネス、フィットネス | おすすめ評価：9.0/10 > > **良いポイント**: What I like most about Mindbody is the customer support, they are always helpful if I don't know how to do something. > > **改善点**: What I like least about Mindbody is the phone wait time, but I like the option for them to be able to call me back when a customer service rep is available. > > Overall I have had a wonderful experience with Mindbody, it has allowed me to complete my work without having to call my manager for support. ----- ### "Great Support and Reliable Features" — 4.0/5 > **Ali** | *2025年11月14日* | 健康、ウェルネス、フィットネス | おすすめ評価：6.0/10 > > **良いポイント**: It is very reliable for appointment scheduling and client management. The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows. Integrations like payments, reporting, and staff scheduling are all in one place, which keeps operations organized. Customer support has also improved over the past year, and most issues are resolved quickly. Another significant advantage is that MINDBODY’s POS payment processing fees are notably lower than those of many competitors, helping us keep overall operating costs down. > > **改善点**: The mobile app lacks many essential features and options, so I often need to use my laptop to complete even simple tasks. Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go. Another limitation is the waiver system. MINDBODY only allows for one standard liability waiver at initial sign-up. Since our studio offers multiple services, including injectables and other wellness treatments, we need separate waivers, and manually managing them adds extra work. Improving mobile functionality and expanding waiver options would make a big difference for business owners and staff. > > MINDBODY reliably handles our scheduling, client management, and payments in one place. It works well for our daily operations, and their customer support has been great. The mobile app and some interfaces still need improvement. ----- ### "Beware Before You Sign A $1200, 1 Year Contract, Their Sales People Appear To Be On Commission\!" — 1.0/5 > **Jonathon** | *2026年1月23日* | 健康、ウェルネス、フィットネス | おすすめ評価：0.0/10 > > **良いポイント**: Mindbody is used throughout the fitness industry. Customers will go on Mindbody to find local gyms, yoga studios, etc... > > **改善点**: The salesman who sold me my subscription wasn't honest and straightforward with me. Customer service is painfully slow. > > Please be careful when dealing with Mindbody, you are signing a year long contract and if they give you the impression that you can get out of it, I'm proof that you can't. You'll talk to a nice, professional person during your first phone call who (at least in my case) will tell you what you want to hear in order to sign the contract. Once I started getting into the set up, I started to realize that it was an extremely long process (onboarding can take up to 8 weeks) and that I wasn't going to get what I thought I would and that it takes a painfully long time to get answers. I tried to cancel but they won't let me. On that first phone call, when I asked about cancelling if things didn't go well, Sam (sales rep) made it seem like if I tried to cancel then they would give me a sales pitch but eventually would let me out of my contract which isn't true. I filed a BBB complaint that they never responded to, which in all of the reviews I've left in my lifetime on BBB, no American company has failed to respond. Btw, my BBB complaint requesting termination of my contract was 8 days after I signed my contract with Mindbody, so it's not like I used them for 5 months. I haven't scheduled a single customer with them or had a single onboarding session with them. You may be reading this wondering why I signed a contract for something I didn't totally understand, that's because it's way too complicated to understand up front. Just think about it, Mindbody onboarding can take up to 2 months before you can fully use it, it's that complicated. What are the chances you're going to understand everything during the initial sales call. You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time. And I just did a Google search, it appears their sales staff make commission, which imo incentivizes this behavior. ----- ### "Mindbody, when you take the good with the bad it costs a lot." — 5.0/5 > **Julie** | *2025年11月11日* | 健康、ウェルネス、フィットネス | おすすめ評価：9.0/10 > > **良いポイント**: The ability to add programs to help you get what you need done faster, especially not to miss phone calls. > > **改善点**: The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach. I have reached my maximum budget for fees, so I have to give up something else to obtain the services I need to be successful. > > I like the ease of managing with Mindbody, and the cost is less than an administrative assistant for sure, but I am a Gen Xer, and it does take time for me to process it easier in the long run. I like the integration of third-party apps, like Classpass. However, the cost of Classpass versus what we are paid for Classpass is not comparable to a client who drops in. We gain volume, but we don't get retention. The cost per session is way below what we can afford, to be honest. We may start to phase out Classpass because the volume doesn't make up for the cost we are losing from retention. Our business is Pilates, and we have to create continuity for clients to learn the whole concept of Pilates. A person who pops in for one session, often late, and with an idea of Pilates, but actually not Pilates. It takes away from the clients who commit to our studio for the continuity of the learning process. I know, we make room for the beginners, and we do really love beginners. It's just that the Classpassers don't seem interested in the concept of Pilates; they want a workout. I am a people pleaser by nature, so I try and our instructors try to pull them in, but they want bootcamp, and that isn't what we are doing. I feel terrible saying this, but we have moved on from the HIIT classes, the clients know they can get strong without the trending social media moves created for them to try in our and we are grateful for the highly popular Pilates. Often, the scenario is, we ask and provide opportunities for beginners to take introductory classes before joining a class in progress. However, they show up after class has started, without grip socks, and no body awareness-which is our forte, bring the newbies on, but please, when we let our Classpassers know we start on time, that means they need to be early enough to get situated before class starts. We have lost regulars because we look unorganized. So, we are seriously considering stopping our partnership with Classpass. Despite the volume we have to consider, we can't take a price decrease; we have to not accept that we have to decrease our prices to accommodate a program run by billionaires. We are barely thousandaires and we are not able to decrease the delivery of our process when the program wants us to reduce our prices. When I go to the store, I see the price and I pay it, but for some reason, Pilates, Fitness, Yoga, we are all asked to reduce our prices when we pay thousands and put in hundreds hours of training to provide a high-quality service to people. I will never understand how people ask us to devalue our time and service when others are not asked. ----- ### "The Best Fitness Software" — 5.0/5 > **Nick** | *2025年10月28日* | 健康、ウェルネス、フィットネス | おすすめ評価：10.0/10 > > **良いポイント**: I run a premium boutique fitness studio in Southern California and we switched to Mindbody about a year ago which has made our operations, reporting, and member onboarding faster, easier, and more efficient. Admin staff, coaches, and managers can use Mindbody with very little onboarding. The class and appointment management is simple and the notifications make it impossible to forget a client. Anytime I've needed help with something I can use the AI chatbot and if that doesn't have a useful answer it will send a ticket to their customer service who has always called me within a couple of hours. > > **改善点**: Mindbody offers a marketing suite which is fairly new and could use some updates to make it more useful. It's not very user friendly and requires a third party track metrics. > > For any class or appointment-based fitness studios, Mindbody is by far the most comprehensive software I've found. You can manage your staff \& clients, collect member data, sell packages, track metrics, and even take payment in one tab on your browser. It's easy to use, customizable, and constantly improving. ----- ページ：1 / 121\ 次へ: [次ページ](https://www.capterra.jp/software/40229/mindbody?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/40229/mindbody) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ