---
description: Mindbodyを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
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title: Mindbodyとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [サロン管理システム](/directory/30028/salon/software) > [Mindbody](/software/40229/mindbody)

# Mindbody

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> Mindbodyのウェルネスビジネス管理用ソフトウェアは、業務および会員管理システムを必要とするビジネス向けに作られています。
> 
> 評価：2995人のユーザーによる評価は**4.0/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Mindbodyの対象ユーザー

閲覧から予約、その先まで、できる限り優れた顧客体験を提供したいと考えている、フィットネス、ビューティー、ウェルネスビジネス。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.0/5** | 2995 レビュー |
| 使いやすさ | 3.9/5 | レビュー全体に基づく |
| カスタマー・サポート | 3.8/5 | レビュー全体に基づく |
| 価格の妥当性 | 3.6/5 | レビュー全体に基づく |
| 機能 | 4.0/5 | レビュー全体に基づく |
| おすすめ率 | 70% | (7/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Playlist
- **ロケーション**: San Luis Obispo, カーボベルデ
- **設立**: 2000

## ビジネスコンテキスト

- **価格プラン**: $79.00
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）
- **サポートされる言語**: アラビア語, イタリア語, オランダ語, ギリシャ語, スペイン語, スロベニア語, チェコ語, デンマーク語, ドイツ語, ノルウェー語, フランス語, ヘブライ語, ポルトガル語, ポルトガル語 (イベリア半島), ロシア語, 中国語, 日本語, 繁体中国語, 英語
- **利用可能な国**: アイスランド, アイルランド, アメリカ合衆国, アラブ首長国連邦, アンドラ, イギリス, イスラエル, イタリア, エストニア, オランダ, オーストラリア, オーストリア, カタール, カナダ, キプロス, ギリシャ, クウェート, クロアチア, サウジアラビア, シンガポール さらに23件

## 機能

- Confirmations/Reminders
- For Barbershops
- For Gyms
- For Medical Spas
- For Yoga/Pilates Studios
- HIPAA準拠
- SOAPメモ
- Webサイト統合
- アポイントメントのスケジューリング
- アポイントメント管理
- イベント管理
- オンライン予約
- オンライン決済
- オンライン登録
- カスタマー・サポート
- カレンダー同期
- カレンダー管理
- クラスのスケジューリング
- クラス管理
- クレジットカード処理
- サロン・スパ向け
- チーム管理
- テンプレートのカスタマイズ
- デビットカード／クレジットカード処理
- フィットネス計画
- フォームのカスタマイズ
- メンバーシップ更新
- メンバーシップ管理
- メンバー・コミュニケーション
- メンバー・ディレクトリ
- メンバー・データベース
- モバイル・アクセス
- リアルタイム・スケジューリング
- リマインダー
- 予約メモ
- 予約管理
- 出席管理
- 出席追跡
- 団体予約
- 定期アポイントメント
- 従業員管理
- 教職員管理
- 決済処理
- 理学療法向け
- 生徒管理
- 自動スケジューリング
- 顧客データベース
- 顧客データベース
- 顧客ポータル
- 顧客管理

... さらに37件の機能

## 統合 (合計39件)

- ABC Trainerize
- ActiveCampaign
- Appy Pie
- AskNicely
- Bench
- Birdeye
- ClassPass
- Cloutly
- Constant Contact
- DailyStory
- Demandforce
- Edge
- Emma by Marigold
- Gleantap
- Google Analytics 360

... さらに24件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [サロン管理システム](https://www.capterra.jp/directory/30028/salon/software)

## 関連カテゴリー

- [サロン管理システム](https://www.capterra.jp/directory/30028/salon/software)
- [予約システム](https://www.capterra.jp/directory/20032/reservations/software)
- [会員管理システム](https://www.capterra.jp/directory/20045/membership-management/software)
- [スケジュール管理ツール](https://www.capterra.jp/directory/30087/scheduling/software)
- [クラブ運営ソフト](https://www.capterra.jp/directory/30215/club-management/software)

## 代替製品

1. [Vagaro](https://www.capterra.jp/software/153752/vagaro) — 4.7/5 (3671 reviews)
2. [Goldie](https://www.capterra.jp/software/1036086/goldie) — 4.8/5 (1173 reviews)
3. [Acuity Scheduling](https://www.capterra.jp/software/128285/acuity-scheduling) — 4.8/5 (5771 reviews)
4. [EasyWeek](https://www.capterra.jp/software/215487/easyweek) — 4.8/5 (106 reviews)
5. [Boulevard](https://www.capterra.jp/software/180087/boulevard) — 4.6/5 (390 reviews)

## レビュー

### "Great booking systym" — 5.0/5

> **Dima** | *2025年8月4日* | 健康、ウェルネス、フィットネス | おすすめ評価：9.0/10
> 
> **良いポイント**: Once you are trained on it you will feel it is user friendly and there is always updates being posted
> 
> **改善点**: ClupPasses ... it depreciate our service as a botique pilates studio i am not a fan and i am also not happy the other studio in your aria being promoted on the app and to your clients.
> 
> In general it is good. I Love the branded app they creatd for us &#10;i was not happy to be charged for it before it was up and running paid two month fees. Apple do take thier sweet time responding to each ticket and then you end up waiting while paying for an app that is not in use yet.

-----

### "Great Support and Reliable Features" — 4.0/5

> **Ali** | *2025年11月14日* | 健康、ウェルネス、フィットネス | おすすめ評価：6.0/10
> 
> **良いポイント**: It is very reliable for appointment scheduling and client management. The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows. Integrations like payments, reporting, and staff scheduling are all in one place, which keeps operations organized. Customer support has also improved over the past year, and most issues are resolved quickly. Another significant advantage is that MINDBODY’s POS payment processing fees are notably lower than those of many competitors, helping us keep overall operating costs down.
> 
> **改善点**: The mobile app lacks many essential features and options, so I often need to use my laptop to complete even simple tasks. Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go. Another limitation is the waiver system.&#10;MINDBODY only allows for one standard liability waiver at initial sign-up. Since our studio offers multiple services, including injectables and other wellness treatments, we need separate waivers, and manually managing them adds extra work. Improving mobile functionality and expanding waiver options would make a big difference for business owners and staff.
> 
> MINDBODY reliably handles our scheduling, client management, and payments in one place. It works well for our daily operations, and their customer support has been great. The mobile app and some interfaces still need improvement.

-----

### "Mind body not at ease\!" — 2.0/5

> **Jarvis** | *2026年4月22日* | 健康、ウェルネス、フィットネス | おすすめ評価：2.0/10
> 
> **良いポイント**: Mindbody’s primary strength lies in its niche specialization; it successfully caters to the health and wellness industry where few other platforms offer a comparable end-to-end solution. However, having used it across several different companies, I’ve found the user experience to be consistently counterintuitive. The mobile interface, in particular, lacks the fluidity and 'user-friendliness' expected of a modern app, often creating friction for both staff and clients.
> 
> **改善点**: While Mindbody is robust, I found the scheduling interface to be unnecessarily complex for daily use. Whether I was managing my own personal training clients or trying to book personal wellness appointments—like massages or sauna sessions—the process felt counterintuitive. The platform lacks the 'one-click' simplicity that modern fitness professionals and clients now expect.
> 
> The software is difficult to navigate and the scheduling aspect is consistently confusing. Because it lacks a simple, user-friendly interface for booking basic services like massages and sauna sessions, I cannot recommend it. It creates more friction than it solves

-----

### "Don't sign a contract\!" — 1.0/5

> **Marisa** | *2026年6月9日* | 健康、ウェルネス、フィットネス | おすすめ評価：0.0/10
> 
> **良いポイント**: Friendly staff. Unfortunately I don't have any other things positive things to say about the company.
> 
> **改善点**: Read their reviews on BBB before you think about signing a contract. They will try to rush you into signing a contract to get whatever price they're offering you. Red flag\!
> 
> I entered into a service agreement with Mindbody Inc. after being represented that their platform would provide a seamless, all-in-one booking and business management solution for my business. Prior to signing the agreement, I specifically communicated that I was leaving my previous booking platform because of scheduling difficulties experienced by my clients, and I needed a platform that would improve and simplify the booking experience.&#10;After implementation, I discovered that the platform did not function as represented during the sales process. Specifically:&#10;Clients are required to book multiple services separately instead of through a seamless booking flow&#10;The add-on feature does not extend appointment times appropriately, which negatively impacts scheduling accuracy and creates lost revenue opportunities&#10;The platform is significantly more difficult for both myself and my clients to use than represented&#10;These limitations materially affect my ability to operate my business effectively.&#10;I formally disputed the agreement directly with Mindbody Inc. and explained the issues in writing. However, rather than addressing the substance of my dispute, the company informed me that their “decision is final” and stated they would not respond to further inquiries.&#10;Despite being notified in writing that I dispute the agreement and do not authorize continued billing while the matter remains unresolved, Mindbody Inc. has continued charging my account

-----

### "a solid system with great reporting capability" — 4.0/5

> **認証済みレビュアー** | *2025年8月6日* | 健康、ウェルネス、フィットネス | おすすめ評価：7.0/10
> 
> **良いポイント**: Their report suite is second to none.  the system is easy to use for customers. Customer support is mostly responsive although sometimes they are quick to dismiss our issues.
> 
> **改善点**: when a customer has an issue with their profile, we have very little ability to sort it out and we usually ask them to contact mindbody support directly.
> 
> Overall good although the system doesn't exactly answer our needs and we need to have a second system to assist with our bookings.

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