--- description: TrackWiseを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TrackWiseとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [コンプライアンスシステム](/directory/30110/compliance/software) > [TrackWise](/software/39788/trackwise) # TrackWise Canonical: https://www.capterra.jp/software/39788/trackwise ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/39788/trackwise?page=2) > 適正製造基準 (GMP) 規制対象企業向けの品質管理ソフトウェア。合理化、自動化を実現し、品質のトータルコスト削減をサポートします。 > > 評価：22人のユーザーによる評価は**4.0/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### TrackWiseの対象ユーザー 監査、コンプライアンス、文書管理においてあらゆる規模の企業を支援する品質管理ソリューション。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.0/5** | 22 レビュー | | 使いやすさ | 3.6/5 | レビュー全体に基づく | | カスタマー・サポート | 3.7/5 | レビュー全体に基づく | | 価格の妥当性 | 3.3/5 | レビュー全体に基づく | | 機能 | 4.0/5 | レビュー全体に基づく | | おすすめ率 | 70% | (7/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Sparta Systems - **ロケーション**: Hamilton, アメリカ - **設立**: 1994 ## ビジネスコンテキスト - **対象となる企業**: 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国, イギリス, ドイツ ## 機能 - アラート／通知 - インシデント管理 - クレーム管理 - コンプライアンス管理 - トレーニング管理 - ドキュメントのコーディングおよび制御 - ドキュメント管理 - バージョン管理 - リスク・マネジメント - ワークフロー管理 - 品質管理 - 変更管理 - 是正措置・予防措置 (CAPA) - 根本原因解析 - 監査管理 ## サポートのオプション - メール/ヘルプデスク - 電話サポート - 24時間対応（オペレータ） ## Category - [コンプライアンスシステム](https://www.capterra.jp/directory/30110/compliance/software) ## 関連カテゴリー - [コンプライアンスシステム](https://www.capterra.jp/directory/30110/compliance/software) - [QMS（品質管理システム）](https://www.capterra.jp/directory/30099/quality-management/software) - [CAPAシステム](https://www.capterra.jp/directory/31343/corrective-and-preventive-action/software) ## 代替製品 1. [MasterControl Quality Excellence](https://www.capterra.jp/software/148577/mastercontrol) — 4.5/5 (527 reviews) 2. [Qualio](https://www.capterra.jp/software/134050/quality-management-software) — 4.6/5 (128 reviews) 3. [Arena QMS](https://www.capterra.jp/software/135978/arena-quality) — 4.4/5 (97 reviews) 4. [Dot Compliance](https://www.capterra.jp/software/192574/dot-compliance) — 4.4/5 (84 reviews) 5. [QT9 QMS](https://www.capterra.jp/software/97557/qt9-quality-management) — 4.8/5 (118 reviews) ## レビュー ### "Customizable software with limitless depth of information and detail." — 4.0/5 > **Dexter** | *2023年8月8日* | 食品製造 | おすすめ評価：7.0/10 > > **良いポイント**: Trackwise was used in house to create and manage CAPAs, Nonconformances, and SCARs. As a user the software offered many fields and options to complete required information and details set by our company's QMS policies and procedures. > > **改善点**: This may be more of a fault of the internal training team that on-boarded new users, but the system's workflows and document/record creation is not instantly intuitive. Upon initial login, navigation within the software was not easy to understand, especially when it came to creating the different record types available and how that records establish a parent/child relationship with each other. ----- ### "Trackwise is very user friendly, efficient database. Our auditors really enjoy working in it." — 5.0/5 > **Carrie** | *2018年4月30日* | 薬品 | おすすめ評価：10.0/10 > > **良いポイント**: The software is very easy to use for both auditors and clients. We were able to configure the system to do exactly what we needed without having to modify our processes to fit the database. We were able to make the database fit our processes. In the past, with other databases, we needed to change our processes to make them fit to what the database could handle. Trackwise was totally configurable so we didn't have to worry about changing our process while trying to train users to the new system. The auditors feel it really makes it easier for them to get their jobs done and clients report that they really like the system because it is so easy to use. Changes to the system are super easy as well. > > **改善点**: There really isn't anything we don't like about the software. This is the 4th database I have used since joining Quality Assurance and it is by far the most configurable and easiest to use. The support team was wonderful to work with and enhancements to the system are easy to do. > > We were able to create and implement a database that was simple yet met the needs of the business, users and clients. ----- ### "Incredible" — 1.0/5 > **Jay** | *2017年1月7日* | 薬品 | おすすめ評価：0.0/10 > > **良いポイント**: There are no pros when it comes to TrackWise except replacing it > > **改善点**: The fact that you could build a system in Microsoft Access with more features and far better usability than that of TrackWise > > Sparta Systems does one thing very, very well...they market their TrackWise QM software like no other. The fact that such a poorly designed, unusable piece of software is at the heart of quality systems in an important industry such as pharmaceutical manufacturing is mind boggling and, frankly, quite scary. Nobody talks about how terrible it is...of course no one sings its praises either - with the exception of Sparta's own marketing and PR teams. They must have a 100:1 ratio of marketers to developers ----- ### "TrackWise - not for the faint of heart but highly customizable" — 4.0/5 > **David** | *2021年3月9日* | 医療機器 | おすすめ評価：7.0/10 > > **良いポイント**: I liked the fact it was highly customized, even though it was a lot of work to set up, you could make the database have exactly the data points we needed and the screen display could look exactly the way we wanted it to, without having a pre-designed template for a different industry (or something else not useful). > > **改善点**: The training for developers and administrators is very extensive and also very expensive. While much of it can be done on-line, most of the training materials only make sense when you are walked through it by a knowledgeable instructor... in person in MA or on-line. Steep learning curve > > The company I worked for before I retired needed a new CRM application that had a huge list of specialized requirements due to a host of government (FDA) regulations. I joined the project in year 4 of a 5-year effort so was not able to take the training and get the experience with the product the other team members had, which was a disadvantage for me. During this 5-year project there were many software updates to TrackWise... most of which were good or even initiated by us; but some caused re-design of our user interface or interfaces to other system, which partially delayed deployment. ----- ### "A must for quality and report management" — 5.0/5 > **認証済みレビュアー** | *2020年7月20日* | 医療機器 | おすすめ評価：9.0/10 > > **良いポイント**: I have used Trackwise at multiple manufacturing sites for a wide range of uses including nonconformances, corrective actions, complaints, investigations, and other documentation. It is fast, easy to search records with, and does not have many problems. > > **改善点**: There needs to be better local control of text when one is writing reports. There need to be features to bold, underline, etc in different report areas. > > Use of trackwise as a location to store reports and information for our business has been great. Not many bugs and it serves its purpose well. Can't think of many more improvements besides what is mentioned above. ----- ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/39788/trackwise?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/39788/trackwise) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | ----- ## 構造化データ