---
description: Rezgoを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Rezgoとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [予約システム](/directory/20032/reservations/software) > [Rezgo](/software/33729/tour-activity-booking-system)

# Rezgo

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> Rezgoは、予約成立時に支払う形式のツアー・オペレーター・ソフトウェアです。支払いは予約が完了し、収益を挙げた場合にのみ行われます。
> 
> 評価：64人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Rezgoの対象ユーザー

Rezgoは、目的地内のツアー、アクティビティ、アトラクションを提供する企業向けに特別に設計されています。Rezgoはガイド付き、ウォーキング、観光、カヤックなど、さまざまなツアーに適しています。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.7/5** | 64 レビュー |
| 使いやすさ | 4.7/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.8/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.6/5 | レビュー全体に基づく |
| 機能 | 4.6/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Rezgo
- **設立**: 2005

## ビジネスコンテキスト

- **価格プラン**: $0.01
- **価格モデル**:  (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース
- **サポートされる言語**: 英語
- **利用可能な国**: アイルランド, アメリカ合衆国, イギリス, イタリア, インド, オーストラリア, カナダ, キューバ, グレナダ, コスタリカ, サン・マルタン, ジャマイカ, セントビンセント及びグレナディーン諸島, トリニダード・トバゴ, ドイツ, ドミニカ共和国, ニュージーランド, バミューダ, バルバドス, パナマ さらに5件

## 機能

- CRM
- GDS／OTA統合
- オンライン予約
- カスタマー・サポート
- カレンダー管理
- パッケージ作成
- ベンダー管理
- リソース管理
- レポートと統計
- 予約メモ
- 予約管理
- 価格設定管理
- 団体予約
- 旅程作成
- 決済処理

## 統合 (合計7件)

- EBizCharge
- Opayo
- PayPal
- Stripe
- Worldpay for Business
- Worldpay for Enterprise
- authorize.net

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- チャット対応有

## Category

- [予約システム](https://www.capterra.jp/directory/20032/reservations/software)

## 関連カテゴリー

- [予約システム](https://www.capterra.jp/directory/20032/reservations/software)
- [ツアーオペレーターソフト](https://www.capterra.jp/directory/20033/tour-operator/software)

## 代替製品

1. [Hostaway](https://www.capterra.jp/software/152433/hostaway) — 4.8/5 (1524 reviews)
2. [Eventbrite](https://www.capterra.jp/software/114949/eventbrite) — 4.6/5 (5748 reviews)
3. [OpenTable](https://www.capterra.jp/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews)
4. [Lodgify](https://www.capterra.jp/software/131924/lodgify) — 4.5/5 (1282 reviews)
5. [Bókun](https://www.capterra.jp/software/178518/bokun) — 4.7/5 (452 reviews)

## レビュー

### "Pretty Good Option" — 4.0/5

> **Krystle** | *2024年12月19日* | 健康、ウェルネス、フィットネス | おすすめ評価：8.0/10
> 
> **良いポイント**: I felt like Rezgo was easier for the administrator/company and posed some issues for the guests.
> 
> **改善点**: There seemed to always be issues with booking through Rezgo on the guest side of things.
> 
> Overall I thought Rezgo was easy to use, easy to add new trips to and manage.

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### "Good overall" — 4.0/5

> **Caroline** | *2023年11月17日* | エンタテインメント | おすすめ評価：8.0/10
> 
> **良いポイント**: Working with \[sensitive content hidden\] was a pleasure. Lovely person and so so available and good to reply, patient etc Could wax lyrical enough about how easy she made the transition to Rezgo for me (not the most tech savvy person). \[sensitive content hidden\] for employee of the month 😂 Elsewhere i basically just liked that our system was online...i could acess everything on the System, see who had checked in etc. It was a needed move for us.
> 
> **改善点**: I would like 2 main things. 1. If the check in system was made compatible with Android...not everyone has an i phone/i pad...needed those working at the gate to have that device so it limits who is in a positionto do it...2. If there was a facility where customers could click onto their booking and edit /amend their date , it would make life alot easier for me  as i can get very bogged down with admin - people constantly messaging trying to change a booking..as they book in advance and plans obviously change. I definitely think this would be  a big bonus to event operators . They are the two main issues. There was also a thing at gate where q.r codes would not scan if people had a black b/g on their phone -thats minor really and possibly out of your control. Also it would ne great if tech support was availabilie at weekend as thats when ours and most events were on...but in fairness \[sensitive content hidden\] great to reply out of hours, when she didnt have to ..and not probably being paid to...but she was on leave for some of my event .
> 
> Positive.  I would reccomend it overall. And the feedback from the gate/entry point positive also. If my rate could be fixed at 2.49 percent going forward...after next year...id consider staying \!  🤣

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### "Definitely not for the big leagues." — 1.0/5

> **認証済みレビュアー** | *2014年10月7日*
> 
> This software is ok if you are a small business, but if you are planning on expanding in any way I don't recommend it. They recently changed over to a new platform and have been emailing us loads of emails saying a change is coming and that "there is nothing you need to specifically do". Then I wake up on Oct 1st and all the images on my website are down for a full day and we are not a small tour company. I asked them to pay the invoice to my programmers to fix the issues, 2 hours, and they said they wouldn't.  I spoke to a rep there who said "You should have been responsible for these changes." I told him if he had alerted me properly I would have.  They didn't really seem like they want additional business nor want to please their customers. &#10;&#10;Beyond that interface is subpar.  There are much better Outsourced CRMs out there. Customization is very difficult and will cost you loads with your web designers.  Their interface is tricky and filters don't allow you to easily track promo codes.  It is also very difficult if you run a tour at varying times per day.  Very easy to make mistakes and loose track of customers.  If you are a small tour company maybe, but if you are planning to get larger I would look else where.

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### "Rezgo is an excellent, easy, simple to use booking platform with amazing customer service and suppor" — 5.0/5

> **Jamo** | *2021年3月30日* | スポーツ | おすすめ評価：10.0/10
> 
> **良いポイント**: We have been using Rezgo for many years and are extremely happy and satisfied with our choice of online booking platform. It is super simple to use, easy to learn and understand, easy to add new inventory, easy to set up Gift Cards which can be used for bookings, really simple to navigate and just a great system to use. If ever we are stuck with something, we send a support ticket in and the replies are always fast, efficient and answer the questions easily and simply so we can then get what we wanted done and they will assist if required. Their customer service is amazing.&#10;We run a single national Program with other providers and unfortunately are forced to use another booking platform which has been chosen by the administrators of this Program. We have stopped running this program now because the booking platform is so hard to use, is terrible and clunky and complicated and just highlights how lucky we are to be using Rezgo because of the superior, high quality and above all simple and easy to use features, system with excellent support.&#10;We cannot recommend Rezgo highly enough
> 
> **改善点**: It woud be nice to be able to simply offer a % discount code. Discounted price codes can be set up under rules but it is time consuming and doesnt allow a blanket % discount on a single or multiple inventory items
> 
> Amazing

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### "The Best Booking System" — 5.0/5

> **Alberto** | *2023年9月19日* | エンタテインメント | おすすめ評価：10.0/10
> 
> **良いポイント**: The entire booking process is extremely simple to carry out, they do not charge a monthly fee and I'm able to control everything from anywhere.
> 
> **改善点**: Everything is excellent, although if I could improve something it would be to facilitate the customization of the booking platform and have the possibility of integrating it directly into the website.
> 
> Everything has been perfect from the beginning, the management of all the tools is quick and easy.

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