iContact helps me be successful at my job
iContact is a very user friendly product for anyone. My company sends thousands of emails a week and we are always very pleased with how easy it is to create an email and send it immediately. I also really enjoy the dashboard, it helps me keep track knowing what emails have been sent and what emails I have yet to send. i also appreciate that iContact technology can delete any duplicate people in a contact list. That saves me time from having to go through thousands of people making sure I don't have any duplicates. My customer support is also amazing. My iContact rep. is always so good about getting back to me when I have questions or concerns.
Sometimes when I am creating a contact list in iContact, I have several excel sheets I need to upload to that one contact list...iContact doesn't let me select multiple excel sheets to upload at once, I have to do one at a time which takes a lot of extra time for me to do. I also wish I could delete more than one contact list at once. On the "upload contact" box, I want to be able to see the whole title of my contact list. Sometimes iContact cuts off my list title if it's too long, I would like to see the whole title...
Hi Lauren! We sincerely appreciate you taking the time to provide this feedback. Our support team loves helping companies like HireLive who make such a tremendous positive impact. As for the concerns you raised about list uploading, we are taking all product improvement comments very seriously and are working to continually improve our product. We currently do allow you to have 5 concurrent uploads at any given time, but you must start the uploads one at a time. And you are correct, we cannot upload multiple sheets from one excel file. We have noted this potential feature, along with multiple list deletion, and title expansion ¿ and we realize its importance. Thank you again and have a great day!
A Really Comprehensive Email Marketing Tool for Businesses
製品を使ってみた感想： I have been using iContact for a few months now and so far I'm very happy with it. The platform is easy to use, has great customer service and provides plenty of features for businesses of all sizes. I think the cost is a bit pricey but it's worth it for the quality of service.
iContact is a great email marketing tool for businesses of all sizes. Its easy-to-use platform allows us to quickly create email campaigns and track their performance. The customer service is also top-notch and they are very responsive to our needs. Overall, I am very pleased with the service and would recommend it to anyone looking for an email marketing solution.
The only downside I have encountered with iContact is the cost. It can be quite expensive depending on the number of contacts you have and the features you need. However, if you are looking for a comprehensive email marketing tool, I think this is worth the investment.
Thank you for your excellent review!
I've used iContact for the last five years.
iContact is a low cost solution for basic email marketing. You have access to a strategic advisor. My strategic advisor always provides thorough answers and/or solutions when requested. iContact offers automation with workflows that are easy and quick to build. The user interface is easy to understand.
The response time to fix API issues can be slow. iContact does not offer a post unsubscribe survey. I'm not able to download user profile information when exporting email send statistics - this is important for me when I want to do a quick analysis on my data.
Thank you very much for being a long time iContact customer! We are happy to hear that you have been able to quickly and easily design automations with workflows using your iContact Pro account. We like this feature so much we plan to make it available to all iContact accounts. Thank you as well for your feedback, particularly about adding a post unsubscribe survey. This is being shared with our Product Management team so that it can be reviewed for possible updates in a future release.
A run for your money (for SMB)
So, my client was trying to decide between iContact, Mailchimp and other SMB email tools and decided to start the project with iContact -iContact has a really user-friendly interface that's easy to navigate, even for people who aren't super tech-savvy.-They offer decent customer support, and we were able to get in touch with a real human whenever we needed help or had questions (we've put them to the test) -The reporting and analytics features are really robust, and it was easy to track our email campaigns and see how they were performing.The pricing was pretty parred with other SMB email tools so we felt like we were getting good value for our money.
1)While the interface is user-friendly, there are some limitations when it comes to design customization2) We weren't able to make our emails look quite as polished as we might have liked.3) It can take a little while to get used to the platform if you're used to more visual ones 4) if you're after a marketing automation syle hubspot , iContact won't offer that level of sophistication
Thank you taking the time to write a review and let us know what you like and also for the product feedback. We will be sure to pass that along!
Easy to Use
I find iContact to be incredibly user-friendly and really useful for managing contacts and email campaigns. With its intuitive interface and segmented contact lists, I'm able to easily target different audiences. It's also great that it integrates with other programs such as Salesforce, so I can keep all my contacts in sync.
I believe that the cost of this product should be lower, while still maintaining the same level of quality.
Thank you for your kind and honest review. W will make sure to pass along the feedback.