キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

Catereaseとは?

Catereaseは、人気のあるケータリングおよびイベント・プランニング・ソフトウェアです。あらゆる規模のイベント・プランナーとのコラボレーションにより設計されたCatereaseは、忙しい一日の仕事をシンプルにするために必要な機能を提供します。この強力なプログラムを使用すると、生産性を向上させ、コストのかかるミスを防止し、貴重な時間とコストを節約することができます。直感的で使いやすい製品です。Catereaseは、誰もが認める製品です。Catereaseは優れた結果を提供します。

Catereaseの対象ユーザー

世界各地に5万人のユーザーを抱えるCatereaseは、ケータリングやイベント・プランニングのビジネスに適しています。あらゆる規模の企業にとって、Catereaseは優れたソリューションです。

Catereaseソフトウェア - 1
Catereaseソフトウェア - 2
Catereaseソフトウェア - 3
Catereaseソフトウェア - 4

Catereaseをご存知でしょうか? 別の人気製品との比較

Caterease

Caterease

4.4 (106)
$99.00
無料バージョン
無料トライアル
33
9
4.3 (106)
4.0 (106)
4.5 (106)
VS.
価格プラン
価格オプション
機能
連携サービス
使いやすさ
価格の妥当性
カスタマーサービス
¥900
無料バージョン
無料トライアル
466
34
4.5 (5,417)
4.3 (5,417)
4.4 (5,417)
緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

Catereaseの他のおすすめ代替製品

monday.com
高評価の機能
360度フィードバック
在庫追跡
製品識別
Salesforce Sales Cloud
高評価の機能
CRM
顧客データベース
顧客管理
Microsoft Excel
高評価の機能
オフライン・アクセス
コラボレーションツール
データのインポート/エクスポート
Event Temple
高評価の機能
イベント・スケジューリング
ドラッグ・アンド・ドロップ
レポート/分析
Wix
高評価の機能
For Small Businesses
Website Hosting
Webサイト管理
ProClass
高評価の機能
クラス登録
メンバー・データベース
決済処理
Rentman
高評価の機能
予約管理
在庫管理
注文管理
Clubspeed
高評価の機能
イベント・スケジューリング
レポート/分析
登録管理

Catereaseの評判・レビュー

評価ポイント

総合評価
4.4
使いやすさ
4.3
カスタマーサービス
4.5
機能
4.1
価格の妥当性
4.0

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Mary-Louise
Mary-Louise
カナダのGeneral Manager
認証済みLinkedInユーザー
食品、飲料, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Enhance your Inhouse System by using Caterease

5.0 6 年前

製品を使ってみた感想: Software has enabled me to double my business without adding extra support staff. It forces me to answer questions about my events ahead of time so when the event date arrives, I am fully prepared.

良いポイント:

Well thought out! Software can be customized to do just about anything. It is easy to use - learning curve is approximately 6 weeks to become very comfortable with it. A myriad of reports to choose from and customize. Absolutely the best customer service of any software I've purchased. Very quick and clear response time, Questions are answered within a day. Phone and email support unrivaled. Developer is willing to work with End user.

改善してほしい点:

1. Mouse scroll! I use this program at least 6 hours/day; finding those hiding scroll bars and scrolling is continually frustrating and annoying, especially when the detail grids are expanded. The program looks like Outlook and acts like Outlook with the exception of this feature. 2. Recommendation for data entry: In some places 'tab' gets you to the next column, and in some places it's 'down/up' arrow. Often frustrating to remember which to use. It's a waste of time to use your mouse when the 'tab' would do. I would recommend that this feature be streamlined so it's always either 'tab' or 'arrow' key (mouse still available, of course).

Catereaseからの返信

6 年前

Mary-Louise - thank you for the wonderful review. I just wanted to tell you that you can disable the hidden scrollbar feature in your local preferences window. So sorry for any inconvenience that might have caused you.

Melissa
アメリカのOffice Manager
食品、飲料, 11~50人規模の会社
使用期間: 2年以上
投稿経路

The name says it all! Caterease has put the Ease into our Catering Operations

5.0 6 年前

製品を使ってみた感想: One of the biggest benefits to Caterease is all there integrations. From credit card processing with Vantiv to event staff scheduling and communication with Nowsta to EASY, STRESS FREE online ordering setup through Zuppler, Caterease has centralized multiple outside operations of our catering company into one place. This alone has cut our time it takes to prepare, schedule and collect payment for every event we create in half, if not more. Caterease has boosted our business operations and continues to help in our growth on a daily basis.

良いポイント:

The customization of EVERY ASPECT of Caterease is one of the reasons why we love it so much. Everything can be made to suit your individual businesses needs. You can use their basic templates for prints such as contracts, receipts, billing statements and more or create your own with whatever information you would like. Every single bit of information can be displayed or removed from prints. Anything!! You can even customize your screen views. We have 6 different users linked to our Caterease and each users desktop/window views are customized down to the theme color. We have 2 divisions to our catering company, one is rather simple and the other is very complex. We have one user set up for the simple division and have cut out 80% of the features Caterease offers from that users display because we do not use them with that division so now, those features that we use for the complex catering side don't clutter up or confuse our simple home meal delivery user. The reports and query features are amazing. You can pull a report or query for literally any piece of information the you want. Want a query of all events that had more than 20 peoples worth of rice pilaf in the month of June 2 years ago, its one click away with Caterease. I've been in the catering business for 10+ years and Caterease is hands down the best Catering Software out there if you want to make things your own and customized to your business. I could go on for days about why I love Caterease!

改善してほしい点:

Because it is so big and customizable, it does take a while to set up. You can come into it new and work off templates and be just fine but if you want to really take advantage of all the great features Caterease has, be ready to spend some time setting it up. Although it may take some time to setup, once you do, you are all set! With the endless video tutorials and help center articles, you have everything you will need to set things up your way.

Ian
アメリカのEvent Coordinator
食品、飲料, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Caterease is a LifeSaver

5.0 先月 新着

良いポイント:

It is easy to use, it comes with lots of great tools, and it is customizable to your company.

改善してほしい点:

It takes a long time to truly understand how to maxmize the use of its settings.

Alexander
アメリカのExecutive Chef
食品、飲料, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Cheap for the program but you get what you pay for

2.0 昨年

製品を使ってみた感想: Worst customer service experience I have worked with in regard to fixing the issues we had. As a customer service company who handles clients everyday this program was to be utilized to help that process. In turn it didnt do much of that at all and was an antiquated system that required a connection server that made issues arise everyday. It impeded days of business where i couldn't retrieve my BEOs because the citrix system was down or inoperable. When i would call or email I would generally get sent to more than one individual to try and solve the problem. Functions of the program that where said to integrate, did not and when asked when they would be live again they told me "we're working on it" and it still hasn't been resolved to my knowledge. Even for the money the program is basically a days worth of formula tracking away from being an excel spreadsheet

良いポイント:

The ease of understanding of the windows based screens and exec function of the program

改善してほしい点:

Customer service, the third party integrations, the antequated system boot

Catereaseからの返信

昨年

We are very sorry to hear that you had issues with our program. Our senior management team has reached out to your company directly but has not heard back. Our records indicate that you had some problems with password resets. While these can sometimes be tricky, we have recently implemented multi-factor authentication into the program which eliminates the need for password resets at entirely. Additionally, we see that you experienced a problem when Google updated their integration platform and broke our interface with their calendar tool. That has been addressed as well and is no longer an issue. We regret that these issues kept you from experiencing the scope and power of Caterease and would be happy to work with you to help you explore the full potential of this program. Kind Regards, Chris K. VP of Corporate Sales

Timothy
アメリカのDirector of Sales and marketing
ホスピタリティ, 11~50人規模の会社
使用期間: 2年以上
投稿経路

To use Caterease or not to use Caterease

4.0 3 か月前

製品を使ってみた感想: My hotel used Caterease for many years and were very content with the final product

良いポイント:

It was very user friendly and easy to navigate

改善してほしい点:

The Inability to make changes to a Banquet Event Order

Mark
アメリカのOwner
食品、飲料, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Outdated and not worth the money

2.0 5 年前

製品を使ってみた感想: I found over my two years with Caterease, the very tool I purchased had become more of a chore than a tool. Nothing about the application made my job easier. I spent more time inputting ingredients, menus, recipes, events, emails, and clients than I'd ever like to admit, and at the end of two years nothing ingredients didn't calculate on menus correctly, menus didn't calculate recipes correctly, and all of their templates for emails/prints/reports look like garbage.

良いポイント:

Not much, really. Other than than storing contacts, there was not a single facet in Caterease that made the system easy to use for the end user what-so-ever. I would have been better off tracking events, ingredients, and inventory in Google Sheets for free instead of paying $1800 a year for Caterease.

改善してほしい点:

From the top: Logging in and lack of mobile availability: From a PC, you have to log into a citrix client before accessing your application. You can have the fastest PC on the planet and still have to rely on the speed of their Citrix server to get anything done (which isn't the best.) There is also a VERY bare-bones mobile "companion" app that is almost useless. You cannot add clients or events, adjust the calendar, etc. The only thing you can do is view your current calendar and contact list. And to make it worse, it doesn't store your password AND they have a forced password reset EVERY TWO WEEKS. The application itself: It's very dated and not user friendly. What should take minutes takes upwards of an hour. Want to copy and paste inside the app? That's going to cost you $600 more a year for the "professional" version. Yes, you cannot copy, duplicate, or paste an event without paying for premium service. I already was paying $1800 a year, that's an insane markup for basic functionality. Everything looks like it was made in the Windows 98 era, and hasn't been updated since. Reporting: Reporting is a joke. Very limited, very complicated, and overall useless. Again, unless you pay more! Printing and emailing: Because the application runs through Citrix, printing is very complicated (even worse with wireless printing). Emails, you can create emails directly from Caterease, but it's a gamble if the email sends the caterease-generated attachment.

Catereaseからの返信

5 年前

Unfortunately, there is a lot of inaccuracy in this post. First, Caterease utilizes the most current Windows technology. While this customer might not like Windows in general, a quick look at any video on our website shows that program screens perfectly reflect Windows 10 design. More importantly, there is no truth to the description here of features: passwords are controlled by the user and NEVER reset; copying is indeed included and offers more options than any other program; reporting is robust and the most substantial in the industry; printing and emailing are seamless. Obviously, in his frustration with Windows this customer just assumed facts that are not true. Please visit our website or contact our team to see the real program in action. We have only 1000 words to reply here, but a 5 minute webinar can demonstrate that all of these assertions are categorically false. We hope you'll see for yourself.

Todd
アメリカのOwner
ホスピタリティ, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Very Powerful, can do a lot, but too much for my needs

5.0 5 年前

製品を使ってみた感想: Caterease kept all of my work schedule running smoothly, it was a bit of a pain for inventory tracking but it can be done.

良いポイント:

Caterease has a ton of options and easy to get information out of it as long as you are a subscriber. The Subscription is pretty steep but if you are doing 6 and 7 figures in sales it is worth it. I am a small shop it was too much for what i needed.

改善してほしい点:

The Price is too steep for my shop. I have found other software providers but there are some short comings i have to deal with.

Niklaus
Niklaus
アメリカのHuman Resources Manager
認証済みLinkedInユーザー
使用期間: 2年以上
投稿経路

Caterease is powerful and there's a lot to it.

4.0 7 年前

良いポイント:

The sheer amount of features with Caterease is astounding. There is so much it can do from scheduling and pricing events to inputting menu items, and much more! The integrated tutorials are helpful.

改善してほしい点:

The interface isn't as intuitive as I would like. It seems like it's in need of a facelift. I feel like we maybe use 20% of all the features we're able to use.

Catereaseからの返信

7 年前

Niklaus, Thank you for your comments about our program. We pride ourselves in the robust collection of features we offer to satisfy the needs of any catering and event planning operation. We also deliberately design our program to mirror the functionality of the most common Office applications ¿ to keep the learning curve small. From our records, it seems you are using a version of Caterease that is many years old. There is no charge at all for your company to update ¿ and take advantage of new design options as well as a host of powerful new features! I think you will really like the look and feel of this latest version, which reflects the modern design of other Windows 10 applications. Feel free to contact our help desk today and anyone there will be able to assist you.

Marie
Marie
アメリカのEvent Planner
認証済みLinkedInユーザー
イベント企画運営
使用期間: 2年以上
投稿経路

Caterease is customizable and easy to use on the go!

5.0 7 年前

良いポイント:

How customizable it is! We were really able to take the software and use it how it best suited and helped our company. And each of our Sales Team can customize their screens and views to how it best suits their day-to-day needs. The Caterease team constantly provides updates and strives to better fit everyone's needs. We recently switched to the web-based server and it makes a huge difference for our Sales Team.

改善してほしい点:

As with any software, there are bugs/glitches, etc. but the support teams works quick to fix them and update the software with changes.

Jason
Jason
カナダのOperations Manager
認証済みLinkedInユーザー
ホスピタリティ, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

Buyer Beware! Deceptive Pricing & Salespeople

1.0 6 年前

製品を使ってみた感想: It's been absolutely horrible.

良いポイント:

Caterease seems to be a very full featured program... unfortunately we never really got the opportunity to use it

改善してほしい点:

Their sales reps and pitches are extremely deceptive! - They advertise a monthly price, but that is for 1 user with a fairly limited feature set. If you were one user, there would be no need for a program like this. - They have "teaser" pricing -- give you a discount in year 1 (which they make up for with an implementation fee) -- and then scale it up in subsequent years. They're not stupid -- they know that this platform would be very hard to transition away from. - They will say anything (including lie right to you, over email) to get you to sign up. When you call them out on their lie on day 1 of implementation, sorry, no refunds. STAY FAR AWAY

Catereaseからの返信

6 年前

Jason, I'm very sorry you were confused by our pricing - but please know that it is never - ever - our intention to be deceptive. Indeed, we couldn't mislead you if we wanted to; every piece of information about Caterease, from video tours to detailed pricing, is all easily available on our website. Please also know that our pricing is structured for the exact OPPOSITE reason than you assumed. Rather than trying to "tease" anyone, we have deliberately arranged less expensive ways for smaller companies to get into the program more affordably - and then their program can grow along with them as it helps their business grow. In any event, we regret that you misunderstood - and of course we are more than willing to work with you. Give our office a call. I'm confident we can work this out. Caterease Sales Management

Candi
アメリカのCatering Sales Manager
使用期間: 2年以上
投稿経路

Makes my job so much easier!

5.0 7 年前

良いポイント:

This software is fabulous - you can access your program from anywhere in the world when you have Caterease Connect. The reports/queries are easy to manipulate to find the requested data. The engineers listen to our specific needs - requests show up in the next build! The software is VERY simple to use and can be customized for specific needs. The mobile app is great to check upcoming events on the fly. You can run a query to see how much of each item on your menu you've sold for a certain period of time, the forecast what the change in revenue would be if pricing increases/decreases. You can compare sales for a certain month /period to previous years, forecast future time periods and more. The time savings is phenomenal. What used to take hours can be produced in minutes. Our company has used Caterease for so long, I don't know how we would function without it.

改善してほしい点:

The ONLY problem I have is sometimes tech support doesn't answer the phone because they are tied up on another call. BUT, emailing the support desk usually gets an answer quickly.

Samantha
アメリカのProperty Manager
, 51~200人規模の会社
使用期間: 1年以上
投稿経路
ソース:SoftwareAdvice

Contracts are easy than ever to put together.

5.0 7 年前

製品を使ってみた感想: This product pays for itself. It is so easy to use and I love that it is cloud based.

良いポイント:

I love that we are able to save line items such as our most popular menu items and their prices. It saves a ton of time being able to select the menu items from a list instead of retyping the product and price every single time. We write up about 100 contracts a day and about 40% of them have similar items so it saves a ton of time.

改善してほしい点:

While lots of menu items and venues can be saved in the program, it would be helpful if we could also save the tax for the certain county. Each time we need to go and recheck what the tax is for certain areas.

Catereaseからの返信

7 年前

Samantha, Thanks for the review - it's great to hear how much time Caterease is saving you! Just so you know, there actually is a way in the program to save a limitless list of tax schedules. You can even link individual schedules to specific clients or off premise site locations, so the taxes update automatically each time. It's another huge timesaver! Please feel free to contact our help desk and someone there will be more than happy to walk you through the specifics. Thanks again! Chris Kopriva Caterease Software

Monica
アメリカのHR Administrator
ホスピタリティ, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

HR's perspective

5.0 3 年前

製品を使ってみた感想: Caterers is the hub of the business. All staff have access to the platform and use it to improve communication. Can't do business without Caterease!

良いポイント:

I use Catereasr daily to add and archive staff, verify schedules and presence, pulling reports and communicating with all team members at the same time. Caterers is easy to use, intuitive and customer service is superior!

改善してほしい点:

More customized views, staff information options

Kris
アメリカのcatering coordinator
使用期間: 2年以上
投稿経路

Caterease is easy to use and set up. For our daily use it provides most of the needed functions.

4.0 7 年前

良いポイント:

Online login function and can be used anywhere. Easy to copy multiple events, but pricing doesn't always copy. Query funtions for reports, finance and daily events.

改善してほしい点:

When updates are made it takes too long to work out the kinks and get our individual set ups back to our settings. Would like better ways to compare year to year financials.

Catereaseからの返信

7 年前

Kris, Thank you for your review. Unfortunately, some settings need to be reset during major updates - otherwise, you will not see some of the new features. We do try to keep this to a minimum and notify customers ahead of time. Also, try the "Yearly Sales Comparison" report. It offers a flexible way to compare year to year financials. Thanks again for your review.

James
アメリカのevent specialist
食品、飲料, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Wonderful Program

5.0 6 年前

製品を使ってみた感想: my office really loved this program ,

良いポイント:

Caterease makes a smooth and functional job entering and viewing of catring data , easy for both clients and staff to use . The program is constantly adapting to the needs of the clients and listens to the needs of catering professionals

改善してほしい点:

the tracing function was in need of improving but the programs itself updates and adapts frequently

Wendy
アメリカのCatering Manager
使用期間: 2年以上
投稿経路

Caterease is simply the BEST!

5.0 8 年前

製品を使ってみた感想: Because we love this software so much, there isn't much we don't like about it. Try it out and you'll understand what we mean.

良いポイント:

I have been using this amazing program for over 24 years. It is the most versatile and user friendly software I have ever used. The prints are flexible - yet SO professional. Anytime I call or email, the response time is amazing, their customer service far exceeds today's standard! I always appreciate the friendly, patient, & efficient support staff, they have an awesome product and an amazing staff to support it.

Jr
アメリカのPresident
使用期間: 2年以上
投稿経路

Very easy to use and great support and training available!

5.0 7 年前

良いポイント:

Ease of use, dependability, easy training, fast support, extensive thought put in to each aspect of program.

改善してほしい点:

On site training is very expensive. However, we have found the website and support desk can help us through most questions and training for free.

Catereaseからの返信

7 年前

Thanks Jr for your kind words. Just to let you know, we have many different options besides onsite training - many of which are free. Give us a call and we'd be happy to go over all of them with you and your team.

Greta
アメリカのHuman Resources
ホスピタリティ, 51~200人規模の会社
使用期間: 2年以上
投稿経路

tracking the data

4.0 5 年前

製品を使ってみた感想: I can track what menus a customer chose, help anticipate what we may need in future.

良いポイント:

I like being able to easily track the events - venues, menus, counts, dates, it's all there. I like that I can export the data as needed in other documents, etc. I like that it's uniform in presentation.

改善してほしい点:

There is a lot of different potential ways to use the data, and I sometimes forget the path to some of the information I need; I need to keep a resource book to remember how to do some things that I don't need to do often.

Nickia
アメリカのowner
, 11~50人規模の会社
使用期間: 6~12か月
投稿経路
ソース:SoftwareAdvice

Not user friendly for everyone

4.0 6 年前

良いポイント:

Purchased this product because it had such good reviews and felt that it made my job easier as a small catering business we someone usually books an event with us while attending someone else event and having a moblie app handy was really nice.

改善してほしい点:

My co-owner did not find this product useful. We were not able to interface our Quickbooks online with this software which caused me to double work.

Kim
アメリカのBusiness Owner
使用期間: 2年以上
投稿経路

The customer service was great. They helped us get the most out of the software.

5.0 7 年前

良いポイント:

It is incredibly convenient to help run my business out of. Having everything in one place makes life so much easier.

改善してほしい点:

I did have to go through many tutorials to understand how to use a lot of it. However, the tutorials helped so much.

Al
アメリカのOffice Manager
食品、飲料, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Nice App

4.0 5 年前

良いポイント:

Caterease helped with keeping me organized and efficient. It was easy to search clients, message them, and set up Proposals.

改善してほしい点:

It would be better if I could link my payroll to the app for a seamless transition.

Donn Inge
使用期間: 不明
投稿経路
ソース:GetApp

I have used their web-based software for 3 years

5.0 12 年前

製品を使ってみた感想: I agree with Jamie, I have no idea how anyone could have a negative experience with Caterease. I’ve used their web-based software for 3 years and this is after spending about 2 years evaluating every catering software on the market. I can clearly state that Caterease is by far the best one out there and the easiest to use. It’s also incredibly fast. I can generate a contract in literally a fraction of a second. You do have to have a normal internet connection to use the software. Dial up speed is not adequate in this day and age. Also, everyone I have ever spoken to at Caterease have been wonderful to deal with – and I’ve talked to at least 10 different people at the company so far.

良いポイント:

everyone I have ever spoken to at Caterease have been wonderful to deal with

Nigel
アメリカ
使用期間: 不明
投稿経路

Caterease is a vital part of our catering operation

5.0 10 年前

製品を使ってみた感想: We love the fact that we have all of our event information under one tool with the ability to generate so many different reports from the kitchen to our front of house teams. The professional display and consistent look and feel of the quotes we produce from Caterease gives us the edge over our competitors and the flexibility of the print design tools means we can customize to our individual customer requirements. The support of the Caterease help desk is also fantastic. When your business is so reliant on a program like this it is vital the back up support is quick and efficient. This is certainly the case with the Caterease support team - they always respond quickly with prudent advice or a solution to meet our requirements.

Robin
アメリカ
使用期間: 不明
投稿経路

We are so pleased with Caterease

5.0 10 年前

製品を使ってみた感想: We did a lot of research, more than 10 years ago, to find the best program to suit our needs and 10 years later, we haven't been sorry for a moment. Caterease was easy to set-up way back then and today, continues to be easy to use and navigate. The help desk couldn't be better - they have even take our "wish lists" over the years and incorporated them in program updates. Software life does not get much better than that! We could not be more pleased with options within the program to customize forms and if I just have to have it the way I want to see it, Caterease is willing to create custom forms to make me happy.

Daniel
アメリカのFreelancer
食品、飲料, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路

This is a very involved program!

3.0 5 年前

製品を使ってみた感想: Way to involved of a program for a small time operation such as mine. I would like to see a small business program that wasn't so much

良いポイント:

I guess this is considered both a pro and con. It has a plethora of options and functions that you can never remember half of them. I like options, but this maybe too much.

改善してほしい点:

Small icons. Way too many functions. Pick a majority and do those better. Some stuff only a very small percentage gets used. Way too many windows to open to complete tasks.