---
description: Quality Forwardを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Quality Forwardとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [QMS（品質管理システム）](/directory/30099/quality-management/software) > [Quality Forward](/software/217585/quality-forward)

# Quality Forward

Canonical: https://www.capterra.jp/software/217585/quality-forward

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> 「クオリティフォワード」は、企業が必要な品質のプロセスを管理、監視、制御することができるEQMSソリューションを提供します。
> 
> 評価：17人のユーザーによる評価は**4.5/5**。**おすすめ度**で最高の評価。

-----

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.5/5** | 17 レビュー |
| 使いやすさ | 4.5/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.5/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.5/5 | レビュー全体に基づく |
| 機能 | 4.3/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Quality Forward

## ビジネスコンテキスト

- **価格モデル**:  (無料のトライアル)
- **対象となる企業**: 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Windows（オンプレミス）, Linux（オンプレミス）, Chromebook（デスクトップ）
- **サポートされる言語**: 英語
- **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク さらに210件

## 機能

- クレーム管理
- コンプライアンス管理
- トレーニング管理
- ドキュメントのコーディングおよび制御
- メンテナンス管理
- リスク・マネジメント
- 品質管理
- 変更管理
- 是正措置・予防措置 (CAPA)
- 機器管理
- 監査管理

## 統合 (合計3件)

- SAP HANA Cloud
- Salesforce Platform
- ServiceNow

## サポートのオプション

- メール/ヘルプデスク
- ナレッジベース
- チャット対応有

## Category

- [QMS（品質管理システム）](https://www.capterra.jp/directory/30099/quality-management/software)

## 代替製品

1. [MasterControl Quality Excellence](https://www.capterra.jp/software/148577/mastercontrol) — 4.5/5 (526 reviews)
2. [Qualio](https://www.capterra.jp/software/134050/quality-management-software) — 4.6/5 (128 reviews)
3. [Arena QMS](https://www.capterra.jp/software/135978/arena-quality) — 4.4/5 (97 reviews)
4. [Dot Compliance](https://www.capterra.jp/software/192574/dot-compliance) — 4.4/5 (76 reviews)
5. [QAD Redzone](https://www.capterra.jp/software/176109/redzone-productivity) — 4.9/5 (277 reviews)

## レビュー

### "Streamlined eQMS with Outstanding Developer Engagement" — 5.0/5

> **Russ** | *2025年9月15日* | 薬品 | おすすめ評価：9.0/10
> 
> **良いポイント**: The standout aspect of Quality Forward was the exceptional collaboration with their developer, \[sensitive content hidden\] . \[sensitive content hidden\] was not only responsive and knowledgeable but also deeply committed to understanding our unique needs. The customization capabilities of their eQMS suite are impressive. We were able to tailor workflows and data structures to fit our operational requirements without compromising usability. The platform itself is intuitive and robust, making it easy for cross-functional teams to adopt and collaborate effectively.
> 
> **改善点**: While the overall experience was excellent, one area for potential improvement is documentation. Some advanced configuration options could benefit from more detailed guidance or examples. That said, \[sensitive content hidden\] support more than made up for this, as he was always available to clarify and assistance.
> 
> My experience with Quality Forward has been outstanding. From the initial engagement through implementation and ongoing support, the team demonstrated a strong commitment to partnership and adaptability. \[sensitive content hidden\] , in particular, was exceptional—he was proactive, solution-oriented, and highly capable in many ways (technical, process, follow up, etc). The eQMS suite itself is powerful and flexible, allowing us to customize it to meet our specific compliance and operational needs. Quality Forward was responsive to feedback and worked closely with us to ensure a successful rollout. I would confidently recommend them to any organization seeking a scalable and user-friendly quality management solution.

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### "Efficient QMS with Strong Compliance Features" — 4.0/5

> **Swapnil** | *2025年11月28日* | 薬品 | おすすめ評価：8.0/10
> 
> **良いポイント**: Ease to use and good operating interface which makes adapting workflows simple without heavy IT involvement. It also comes with robust modules for deviations, CAPA, document control, and audits, all aligned with FDA 21 CFR Part 11 and EU Annex 11, which ensures audit readiness and regulatory compliance.
> 
> **改善点**: What I liked least about Quality Forward is that its deep integration with ServiceNow can be a double-edged sword—if your organization isn’t already on ServiceNow, implementation can feel complex and costly. Also, while the no-code configuration is great, advanced customizations sometimes require ServiceNow expertise. Reporting is strong, but some users find the interface less intuitive compared to dedicated QMS platforms like TrackWise.
> 
> Overall, my experience with Quality Forward has been positive. It’s a robust, compliance-ready QMS solution that simplifies quality processes through automation and no-code configuration. The integration with ServiceNow makes workflows seamless, and the system provides excellent visibility with dashboards and audit-ready reporting. While initial setup can be challenging for organizations not on ServiceNow, once implemented, it significantly improves efficiency and compliance management.”

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### "good application" — 3.0/5

> **Roman** | *2025年11月28日* | 薬品 | おすすめ評価：5.0/10
> 
> **良いポイント**: connecting from MAIL to QF is very fine and correct, leads me always to the topic which I am required to solve
> 
> **改善点**: if it is event closed, then it is not easy step to go back for change  - in our solution we have to open ITS ticket
> 
> good connecting, varies possibility to open, simple to addit and go to mother level where more information available

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### "Being friendly process" — 5.0/5

> **Komal** | *2025年12月22日* | 化学 | おすすめ評価：8.0/10
> 
> **良いポイント**: Easy to understand and process the method. fast approaching the data. easy to inform all the other related persons.
> 
> **改善点**: To search the previous closed data. sometimes it hard to find drug product data in previous data. sometimes it is hard step back the request.
> 
> Overall, it's being good experience, it is working fast and able to notify the related people whom to assign and all.

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### "Quality by means of simplification and collaborations" — 5.0/5

> **Rushang** | *2025年12月3日* | 薬品 | おすすめ評価：10.0/10
> 
> **良いポイント**: Quality Forward demonstrates a strong commitment to operational excellence and continuous improvement. The program ensures stringent compliance with regulatory standards, enhances process efficiency, and promotes a culture of collaboration across departments. Its structured methodology fosters accountability and drives consistent quality outcomes.
> 
> **改善点**: There are minimal drawbacks to note. The only challenge observed was the initial adaptation period, which required additional effort during implementation. However, this is a common aspect of integrating advanced quality systems and is outweighed by the long-term benefits.
> 
> My overall experience with Quality Forward has been highly positive and impactful. The initiative has transformed quality management into a proactive, transparent, and streamlined process, significantly improving compliance, audit readiness, and organizational efficiency. It has successfully cultivated a culture of quality ownership and continuous improvement, making it an invaluable asset for achieving operational excellence.

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## リンク

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