キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Lucernexとは？
AccruentのLucernexは、敷地計画から建設、リース管理まで、不動産のライフサイクル全体を管理するための包括的なソリューションです。複数の通貨と言語に対応しているため、グローバルなポートフォリオをサポートできます。主要なERPとの統合も可能です。
Lucernexは、独自の要件に合わせて設定可能で、SOC1とSOC2に準拠した高いセキュリティ基準も維持できます。
Lucernexの対象ユーザー
商業用不動産、建設、小売、サービス、エンターテインメント、公共部門、ヘルスケア、製薬、テレコム、銀行および金融、保険、プロフェッショナルサービス、ビジネスおよびマネジメントサービス企業。
Lucernexをご存知でしょうか？
別の人気製品との比較
Lucernex
Lucernexの他のおすすめ代替製品
Lucernexの評判・レビュー
検討した類似製品：
Lucernex: delightful, and..
製品を使ってみた感想： Working with lucernex is very intuitive once you figure it out. Until then though it is most reccomended to have someone on their support or staff work with you on items.
良いポイント:
The user friendly finding of needed information. The people who work on/with lucernex always are willing to find any possible solution for a users case, ease of most configurability, integratable programs, reportability on almost all things
改善してほしい点:
Cost tracking ability, bidding module does not show capex/internal budget lines to compare bids to, unable to select all to check in as an admin, no punch list built in, project side issues can take a while to resolve
Lucernex is great!
製品を使ってみた感想： This is a great product staffed by great and knowledgeable representatives. We're happy customers!
良いポイント:
Out of the box, it works as advertised with yes initial set up required, but intuitive workflows and processes. Add to that best in class customization and you have both initial and advanced solutions available.
改善してほしい点:
Support ticket turnaround times are improving, but have historically been slow. When they are fulfilled, it's usually successfully team as the knowledge level on the support team is great.
My LX Thoughts
製品を使ってみた感想： There are many things that my company wishes LX could do or provide. For example, a flowchart for the workflows. We had to make all of those ourselves. I like the system, but I have nothing to compare it too. I just wish the customer service wasn't hit or miss.
良いポイント:
I like the workflows and how you can customize forms, pages and templates.
改善してほしい点:
Customer Service and tickets lack if you don't get the core people. They outsource customer support to places like Brazil. Customer service needs help, why do you make us explain the business impact for support tickets? You have to pay if you want to sit down and pick someone's brain about how to set up something new like the bidding modules.
Lucernex Software is AWESOME
製品を使ってみた感想： Implementation (through covid) was a bit of a challenge, along with splitting the portfolios for the go live schedule, but was still successful. Post Go-Live, the Managed services and support teams have been wonderful. Highly recommend the Managed Services to any one that asks (and those that don't)!
良いポイント:
I love the customizability and the ease of user interface. The help section is great along with the Dashboard options.
改善してほしい点:
Security user setup is difficult and needs to be more Admin friendly. Also need to Drag and Drop feature for documents!
A Powerful Tool
製品を使ってみた感想： It's a lot to learn at first and can feel like a constant journey at times. However, I've been using it for 5 years now and it's capabilities still surprise me.
良いポイント:
It's customizability, flexibility and reporting.
改善してほしい点:
Some inconsistent features and support frustrations.
Lucernex review
製品を使ってみた感想： Overall its been great. People are friendly and honest.
良いポイント:
Its customizable to our companies needs.
改善してほしい点:
still dealing with reporting issues and datamart
Liking Lucernex
製品を使ってみた感想： Overall its a positive experience with a few suggestions for improvement.
良いポイント:
I like the functionality of the ASC 842 schedules and ability to customize the payment options
改善してほしい点:
I think the reports could be more streamlined. I find myself needing to run multiple reports to get the information I need.
Leasing made Easy
製品を使ってみた感想： LOVE IT!!!!! The software is so easy to use and you can easily have all the major data you need on a lease available on the Summary Page.
良いポイント:
Very user friendly, reports are easy to run and change based on data needs.
改善してほしい点:
When it times out due to not being used after 15 min or so.
Overall great
製品を使ってみた感想： After initial configuration, it's been great.
良いポイント:
Customization of almost everything; variety of reporting outputs; ability to have automation; the ability to report on everything
改善してほしい点:
User interface; users allowed to check out workflows and documents but not check in
