キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Zoom Phoneとは?
操作性と信頼性の高い、安全なZoomプラットフォーム上に構築されたZoomのフル機能クラウド電話を使用すると、ビジネスコミュニケーションとコラボレーションを1つのシステムに統合することができます。Zoom Phoneは40カ国以上で販売されており、Bring Your Own Careerサービスを通じてカバー範囲を拡大することができます。公衆交換電話網 (PSTN) による着信通話と発信通話に対応しています。
Zoom Phoneの対象ユーザー
グローバルなエンタープライズ企業。
Zoom Phoneをご存知でしょうか?
別の人気製品との比較
Zoom Phone
Zoom Phoneの評判・レビュー
Zoom Calls Simplifies Conference and Educational Calls.
良いポイント:
Zoom facilitates the seamless presentation of myself on the platform, particularly during interviews. Accessing the platform via the mobile app is expeditious, requiring less than a minute. Additionally, I appreciate receiving daily notifications regarding meeting schedules, alleviating the need for manual note-taking or reminders on my phone.
改善してほしい点:
I dislike the fact that most meetings under a free version only last for 40 minutes. I wish they could make them last for an hour at most. I am also not very fond of the fact that one needs to have a constant internet connection.
Zooming review
製品を使ってみた感想: My overall experience is good. Whenever I use zoom the experience is nice.
良いポイント:
CONNECTING! We are in a technological age and everyone is hustling and bustling. Having a way to stay in touch, catch up or even land that dream job is crucial. Zoom does all that and more.
改善してほしい点:
Perhaps zoom can make the calls a little more interactive.
Complete Train Wreck
製品を使ってみた感想: We were double billed at the beginning and when we requested the second account be closed, it was set to cancelation pending and never changed or refunded. When we attempted call tickets they were never answered. When I called, I would hold from 30-45 minutes each call and several times my call was dropped once answered and I would have to start the process over again. The customer service reps were not fluent in English and read standard responses from a notebook, none of which actually addressed our issues. There was no way to escalate and when we finally received follow ups they still did not address the issues or answer the questions.
良いポイント:
We were pleased to be given the option of using a phone app instead of standard desk phones given the nature of our business.
改善してほしい点:
The setup process was confusing, call routing and other functions very unclear and hard to set up, customer service completely non-existent.
Cloud PBX Solution of this Era
良いポイント:
Zoom Phone gives me the ability to conduct video conferencing through my iPhone device.
改善してほしい点:
It suits all my needs and there is no hectic aspect that it portrays.
Zoom Everyday
製品を使ってみた感想: Zoom Slay for conference meeting. No doubt!
良いポイント:
You can easily access Zoom the most. It was cute that they have blurd background option.
改善してほしい点:
Not all application can integrate with them.
Zoom for School
良いポイント:
I am a working student and it was very convenient for me to use this Zoom.
改善してほしい点:
Sometimes I got disconnected when I have poor connection.
Recently switched and in love!
良いポイント:
My corporate head office just onboarded ZOOM Phones and I could NOT be happier. The reliability of our previous system left much to be desired. We have had 100% improvement in communication since switching! Thank you ZOOM!
改善してほしい点:
I have absolutely no complaints but they force me to write in this box 🤍
Meeting the people
製品を使ってみた感想: During Covid we used zoom for meetings and classes. It was an easy safe way to keep up with what was going on in the company
良いポイント:
It makes it easy for me to access meetings no matyer where I am. Keeps thjngs private.
改善してほしい点:
Occasionally we have glitches they are usually resolved easily
Zoom review
良いポイント:
Since last year, I've been using Zoom for both work meetings and online classes, and I really enjoy how it doesn't take up a lot of phone storage and allows you to utilise it from anywhere. It's simple to use, and you may learn how to use it without any specific instruction or classes.
改善してほしい点:
Some times there is a network issue. So that is a con
Zoom phone
良いポイント:
Zoom is great to use to keep in touch with co-workers.
改善してほしい点:
Zoom phone is not very good on website it seems.
Great For When your Laptop or Desktop Isn't Available
製品を使ってみた感想: It's perfect for business interactions. You can sell remotely without the customer physically visiting the dealership. You can also attend a meeting in the comfort of your home.
良いポイント:
The Zoom platform is available to everyone. It has multiple features that connect you with a larger audience, irrespective of your financial status. It offers free and paid services. Zoom becomes more beneficial to you as your career advances. Using Zoom Phone, you can talk with people on your mobile while away from your computer or laptop. It provides you with the same features as a desktop computer. With its user-friendly interface, remote work has become easier. The team can use collaboration tools, such as screen-sharing and whiteboarding, even on non-working days to increase sales.
改善してほしい点:
I have experienced some delays with the software loading, and sometimes it doesn't always recognize my headset. Fixing that would be a major plus for me.
検討した類似製品:
Virtual classes and meetings
製品を使ってみた感想:
Just like every software has its pros and cons this is a very good app that easy to use but if the cons are worked on it will even be greater.
It's great for online meetings and classes because one can share their screen and the quality of both the audio and video is great.
良いポイント:
I have been using Zoom since last year for both work meetings and online classes and what I loved most about it, is the fact that it doesn't use too much storage on the phone and you can use it on the go or anywhere you are. It's easy to use, you don't need special classes or lessons for you can understand how to use it.
改善してほしい点:
It needs a great internet connection otherwise the quality of the call will reduce. Of course, the free license version although great still has a lot of limitations compared to the premium version like you can only have 100 people in the meeting and only for 40mins. Security
Break the Microsoft & Google Stronghold
製品を使ってみた感想: Our users like their phones again, and they are actually using them. We also have accurate call logs for the first time in many years.
良いポイント:
Zoom Phone just works. It's more clear than 4G cell service. The interface is intuitive and easy to use. The feature set is second to none.
改善してほしい点:
Zoom needs to be doing more to promote their phone product, more than anything technical. The management is a bit disjointed from their Zoom Video product. It would be a huge improvement if they could somehow merge the management of the two on the back end.
Zoom Phone makes my day more productive
製品を使ってみた感想: I love how productive I can be when using Zoom Phone, It has become an essential tool on my day by day. My meetings don't lose quality, I can still use all the tools and optimize my time. I recommend everyone to have Zoom Phone installed on theirs.
良いポイント:
I like that I can attend my meeting from my phone while I'm on my way to work or simply doing other things, I can block my phone and still listen to my classes and it doesn't consume much data or battery.
改善してほしい点:
I find it a bit annoying that I can't keep active the camera while using other apps or minimize the meeting while checking more information
The best phone solution I've ever used
良いポイント:
The system is fantastic for managing phone and voicemail.
改善してほしい点:
There were recent changes that made it difficult to set up the phone system to reply to SMS text messages.
Zoom Phone with Family
良いポイント:
I loved using Zoom phone, especially during the Covid Pandemic because it allowed me to stay in touch with my family and friends during the time we couldn't physically be around one another.
改善してほしい点:
There isn't anything that I would change at this time.
A great way of communicationg securely
製品を使ってみた感想: Generally good and i would recommend their service
良いポイント:
Great quality sound and easy to use and to setup meetings.
改善してほしい点:
I wasnt very sure about the user interface i felt like it could be improved
Zoom is perfect for meetings
良いポイント:
Zoom makes it easy for us to meet up when we are not all in the same place. It's so convenient in that we can pick the time, and use the services for the duration of the call.
改善してほしい点:
Sometimes the reception isn't the greatest.
Easy to use
良いポイント:
It’s very easy to use. Wish you could zoom in better on some areas.
改善してほしい点:
Can’t zoom in parts of the meeting. Sometimes connection isn’t good even with wifi.
UCaaS solution that can outdo larger players in the market
製品を使ってみた感想: I really like Zoom Phone + Zoom Meeting so far. Part of our org still uses a different provider due to contract ties but i am evaluating moving whole org to Zoom in the next fiscal year.
良いポイント:
I've used almost all leading UCaaS vendors, and what i like about zoom is its ability to monitor a line without needing for an active live call.
改善してほしい点:
It's fairly new to the market and i have not experienced any issues. I will go back to review if i experience any.
Convenience at its finest!
製品を使ってみた感想: Overall, satisfied with keeping up with clients needs and meeting with them on real time basis.
良いポイント:
The handy way to communicating with colleagues and clients. You can leave and go some place else and still have means to chat or meet with various people.
改善してほしい点:
The recording could sometimes be technically difficult to find but as you go through the app, it should lead a way through eventually.
Zoom Phone review
製品を使ってみた感想: Overall one of the best video phone programs around based on popularity of use.
良いポイント:
Great for video conferences or online meetings and more…
改善してほしい点:
Connection may vary based on area and internet strength.
Zoom meeting, but from phone
製品を使ってみた感想: It is a very helpful application that i have use it a lot while on-the-go and when i don't have my computer with me. It was a great experience for me.
良いポイント:
Zoom Phone is very helpful for anyone that are constantly on-the-go but need to join the meeting session with client or colleague. It operate from my smartphone, which mean i don't need my laptop to launch the application. The audio quality always clear and i had never had problem with the audio.
改善してほしい点:
I can't change the audio calls from using my phone carrier to be using the VOIP. It need to be setup before the call are made, and can not change it in the middle of the session. I had to cancel the session and join in it again using the VOIP option. I hope it can be change in the future.
ZOOM Phone has great call quality but lags behind RingCentral and others
製品を使ってみた感想: Overall, we're happy with Zoom Phone but, Zoom REALLY, REALLY needs to add answering calls on iOS lock screen like RingCentral, 8X8 and others.
良いポイント:
What I like about ZOOM software is its simplicity. We didn't need all the features of competitors like RingCentral.
改善してほしい点:
ZOOM phone doesn't support answering calls on the iOS lock screen. BIG missing feature for ZOOM Phone! Also, cumbersome to move calls from a mobile device to Mac and back.
Brilliant Online Meeting Software....
製品を使ってみた感想: Very good software for online conferencing. We have been using this software for more than 6 months. Little things to not to like. A brilliant Software. Best conferencing software we have been using in pandemic.
良いポイント:
The best thing I like in this software is it's Quality. It has very good quality audio and video. No lag in low end devices. Very easy to use. It's totally free to host a conference between 100 people . The recording feature is also available with this application .Great application to have video conversations.
改善してほしい点:
Need a good internet connection. If the connection is not stable quality of the meeting will be reduce .Free license has many limitations. Only 100 participants can join the free basic meeting and the duration of the meeting is 40mins only. Little things not to like.