Bigin by Zoho CRMの概要
Biginは、小規模の企業がスプレッドシートの利用を止め、自社のニーズに合わせて構築された顧客関係管理ソリューションを利用できるようにします。
Bigin by Zoho CRMの対象ユーザー
Biginは、非効率なスプレッドシートやその他の旧型セールス・ツールから移行して顧客関係を管理したいと考えている小規模企業や零細企業に最適です。
Bigin by Zoho CRMのレビュー
The solution that changed my business game!
製品を使ってみた感想: All in all, I strongly recommend it to any small business owner seeking a comprehensive, cost-effective CRM solution. This programme includes everything you need to manage your clients and take your business to the next level, whether you're a startup or an established firm.
良いポイント:
As a small business owner, I am always looking for ways to improve and streamline my operations, and Bigin has been a major game changer for me. I discovered this software when investigating several CRM solutions, and I must say, I am delighted I did. It checks all the boxes for me and my team, from its robust features to its affordable cost. The pros are many, but I will highlight a few. Its usability is unparalleled, especially for non-technical team members. Its price plans are not only reasonable but also flexible, with a variety of alternatives available for enterprises of various sizes. Lastly, its extensive integrations with Zoho's range of business tools make it a one-stop shop for all of my business requirements.
改善してほしい点:
While there are several benefits, there are a few drawbacks to consider. First and foremost, the mobile app could be improved, notably in terms of speed and navigation. Second, reporting might be more thorough and user-friendly. Third, I wish there were more options for customising the lead capture form. Finally, the setup procedure can be intimidating, especially for those new to using CRM's like one of my team member had to go through.
認証済みレビュアー
How you manage your CRM
製品を使ってみた感想: I benefited a lot from the experience of working with this program, it facilitated a lot of my work and saved a lot of time.
良いポイント:
A program with good features for CRM management, suitable for small and large companies, offers a free trial and a free version, easy to operate, and facilitates the management of reports and data.
改善してほしい点:
It is a good platform, but it needs to improve its work on mobile. Adding new options will make the program faster and more suitable for companies with a large number of employees.
Bad experience with Bigin
製品を使ってみた感想: It was good & i was very happy till i found all my accounting data was not integrated and had to add contacts manually
良いポイント:
Integration with GSuite Tasks / Calendar
改善してほしい点:
The worst is it does not integrate with Zoho Books, there is not point. I spent time exporting contacts from books and importing to Bigin and then realised this is foolish to do. They promised to integrate with books but they also suggested to use zoho flow another paid application. This is not fair as why should i keep paying for applications, they should have offered zoho flow for free as it is their fault when CRM is not integrated with books/accounting
Zohoからの返信
2 年前
Hello Natesh! Thank you for taking your time to share your feedback. We're happy to let you know that Bigin's native integration with Zoho Books is ready and is live as part of our Early access program. We really hope that you find this useful. As always, you can reach out to us anytime if there's anything else that you need to help with. Thank you!
Stephen
検討した類似製品:
Excellent
製品を使ってみた感想: I've used nearly every CRM and this lightweight offering from ZOHO is excellent, highly recommended
良いポイント:
I've used nearly every CRM and this lightweight offering from ZOHO is excellent, highly recommended
改善してほしい点:
I would like contacts on a map for routing
Best CRM Option for micro or Small Business
製品を使ってみた感想: I have added a sales workflow that allows me to see where all of my prospects are, and I can schedule all my activities so I can keep my prospects moving through my funnel. Additionally, I have set up a dashboard with all the relevant data that I need to keep my business going.
良いポイント:
The product is very easy to set up, you can have multiple configurable workflows, up to 10 new custom fields for each object, and an easy-to-configure dashboard.
改善してほしい点:
My only observation is that this product is excellent for small businesses or individual projects. If you are looking to improve your CRM experience or add more value to your current strategy there are other CRMs that are more powerful