Acronis Cyber Protect Cloud

Has good potential, but needs improvement in alerts to be a viable solution

製品を使ってみた感想： We moved to another product because we had backups fail even though it showed the client was green - this ended with support saying even though it says it is successfull we should always dig deeper - I disagreed.

良いポイント:

It is easy to setup and use, easy to implment and easy to manage multiple tenants.

改善してほしい点:

When the backups don't work or have an error you don't always get notifications which is not good at all!

Acronis Cypber Protect Cloud - Jack of all trades, master of none

良いポイント:

Able to backup different OS on different platform. Agent-less backup with VMware and hyper-V. All in one solution for backup, EDR, Microsoft 365 backup, Google Workspace backup, ticketing Easy to contact support as MSP

改善してほしい点:

Backup estimation time is always inaccurate. Agent based backup all other platforms except for VMware and hyper-V. Difficulty when restoring backups stored in the Acronis Appliance. Very costly if storing backups in Acronis Cloud Can be confusing when integrating Acronis EDR and Windows Defender

Acronis Cloud2Cloud Backup for Google Workspace creates huge data volumes

製品を使ってみた感想： OK, but not exciting. Too expensive, given the data growth in the backup. Will choose another product next time

良いポイント:

We use the Cloud Backup. It has a good management console, great variety of data centers to store the backup, helpful sales staff and does the job - except for the issues raised. The initial setup was supported by a technical consultant, which was helpful. However, raising our issues with them did not help on the long run.

改善してほしい点:

Excessive data growth, far above expectation for incremental backup; for Google Workspace Cloud to Cloud backup specifically; for Linux backups a little lesser degree, but still not explainable. Acronis claimed there was an issue but never resolved it, nor provided suggestions on how to re-configure the backup for better results. The management console is technically driven, so expect some minutes to learn their different configuration options or recovery process. Expect having to read the manual in detail when evaluating Acronis, as the details how the backup is performed seems to be part of our issue.

Acronis Review

良いポイント:

I like the Ease of use and reliability.

改善してほしい点:

The dashboard takes a while to load sometimes

Useful for PC configuration (image backup and restore)

製品を使ってみた感想： Easy to operate because cloud backup can be performed with the same configuration as on-premises. Pricing is more economical than other services. An introductory one for those who do not use cloud services. We only restored the server as a test, but we converted the image to a model different from the physical server. Servers can be restored even in case of fire or disaster damage.

良いポイント:

Since the operation during backup is relatively light, the resource utilization rate during backup does not increase much, even on low-specification servers. Easy-to-install agents. Easy to understand user interface. Many functions help to secure your data.

改善してほしい点:

Email notifications are sent after the backup, but the email notifications do not arrive if the server fails. It would be nice if the cloud side could send a problem notification email if the backup were not done on the scheduled date and time. Reasonably priced and easy to operate.

Acronis is absolutely a marvellous solution for complete Cyber Protection of critical Data

製品を使ってみた感想： Acronis provides Data Security both as a backup as well as Data Protection against Ransomware attacks. The overall experience has been exciting.

良いポイント:

Ransomware ProtectionVariety of Workloads supported

改善してほしい点:

There is hardly any feature to dislike. This solution is way ahead of its' competitors.

Acronis for MSPs

良いポイント:

The ease of use to add clients and install agents

改善してほしい点:

If you use it from distribution and not directly, reaching support is a bit challenging

Best EDR + Backup solution

製品を使ってみた感想： One of the best tool to do backup , EDR is great , Gives alerts and status of all the client devices in one page. Easy to run patches. URL filtering works well on enabled workloads.

良いポイント:

Great tool to backup , manage and protect endpoints

改善してほしい点:

Limited support to Mac OS devices , Provisioning Mac devices is also tricky

Set it, Forget it, and Know That Your Important Data is Backup Up

製品を使ってみた感想： I've been using Acronis backup products for nearly a decade, and their Cloud backup solution for about two years. I use it on a few computers, and it works very well on all of them! I typically use it to create a full image backup to a USB drive when I first get (and configure) a new computer, and then do automatic, file-level backups to the cloud on a daily basis.

良いポイント:

Acronis Backup Cloud is straight-forward to install and setup on your computer, then runs quietly in the background, and includes robust ransomware detection. It also has a cloud-based management console which allows you to manage and restore from your web browser. There are some great plans for those of us who want to use it on multiple computers. I also called their support to handle a minor issue, and they got it resolved very quickly for me.

改善してほしい点:

The only thing that I wish was better, is using the web-based management console to mange backups that from multiple computers. It seems like it groups all of the files together in a mass, single directly, and I'd like to see this be able to be separated by computer name, etc.

3-2-1 Backup is not optional for self-employed

製品を使ってみた感想： I have Acronis installed on 5 devices: 2 smartphones, 1 desktop, and 2 laptops. which is perfect for me, my business, and personal backups. great product for self-employed!

良いポイント:

Acronis has always been an industry standard with imaging and ease of use. I have been using a version of the product since 2005! Software has a small footprint, easy to install, easy to use, and it just works.

改善してほしい点:

Pricing over the years has varied, and when the Acronis Cloud product first came out, it was unlimited storage, and the following year, it was discontinued and storage costs drove the pricing. I get it about storage, but also dislike the fact that I have to maintain the software, storage, files ect versus the set-it-and-forget-it capability I had gotten used to.

Decent Back up Service

良いポイント:

When the back up works, it works well. Support is helpful the one time I needed assistance.

改善してほしい点:

Initial set up of the back up plans and creating a new client can get confusing. Sometimes the back up error messages are vague.

Acronis Cyber Protect Cloud review

良いポイント:

All in one complex solution, that combines multiple solutions with one centralized console

改善してほしい点:

Cannot find any cons about this solution :)

Very flexible backup and recovery package

製品を使ってみた感想： Have tested most of the business backup solutions out there. Acronis hit the sweet spot in terms of features and availability. It's available through distribution so you can pay for only what you use. It's multi-tenant for MSPs. Backed up Windows and Linux desktops and servers. It allows for local and/or cloud storage.

良いポイント:

Multi-platform! Very flexible in the types of backups (full, incremental, differential), the retention policies, the storage destinations, etc.

改善してほしい点:

While it is able to restore to a virtual machine, this is something you'll want to try ahead of any need for it. There's a bit of prep work to do to get a VM restore to work.

Terrible QA with new features. Not worth the hassle

良いポイント:

Basic functions are easy to use. If all you want to do is basic Backup its usable. The webinterface is easy to learn as long as its working that day.

改善してほしい点:

Software constantly has bugs and Acronis likes to implement new features that aren't ready. They often remove features and then tell us to "program" our own solution around it. As an MSP serving many customers, its not worth the trouble. When we had a critical restore that would not restore and we were told it was a "bug". A bug that means you can't restore is a deal breaker for a backup solution.

Solid backups, reliable restores

製品を使ってみた感想： Overall this has saved us a couple of time from human error that could have set up back a lot of hours of work.

良いポイント:

The ability to dig into a backup and retrieve a file without having to download the entire backup is just awesome. I've used this feature multiple times and it's fantastic.

改善してほしい点:

The admin layout took some getting used to, once you've got it, it's very functional and it makes sense, for me though it took me a couple of tries to grab hold of.

When it works, it's pretty good

良いポイント:

The agent installer comes as an MSI so it can be deployed via script/GPO. the installation procedure is very quick.

改善してほしい点:

When it works, it's decent. When it doesn't work, it's a disaster. The email notifications are nearly useless, with error messages that are cryptic at best; troubleshooting frequently requires assistance from support. Support is hit-or-miss, with initial (non-automated) response times running from a few hours to 2-3 days. It is possible for backups to be complete "successfully" but still be corrupted.

Acronis simplicity

製品を使ってみた感想： One of the most straight forward and seamless imaging and backup software I've ever used. Anyone can use it

良いポイント:

The simplicity of it using the software for personal or business use.

改善してほしい点:

Nothing so far! I have never run into any issues using Acronis.

Fine product, works good

良いポイント:

easy to manage from every location, many way to backup, to usb disk and the cloud, easy to recover from USB disk, and in case of emergency to recover from cloud

改善してほしい点:

recover to other hardware is possible when there is an emergency (like fire ) you can recover from each location to other hardware

All in one solution for both cloud and onsite backup.

良いポイント:

The ease of setup and cloud console for overview of backups makes it an ideal solution for engineers and administrators to deploy

改善してほしい点:

Ability to create customised reports for individual devices. At present option is not available to generate a usage report on a per device level.

Not happy with restores

良いポイント:

Not many issues once its setup and working properly. It seems to just work. GUI has improved as far as perfromance is concerned

改善してほしい点:

Restores take forever. I cannot easily mount an image to perform a server or workstation migration. Web GUI is still a bit slow

Acronis Cloud for MSP

良いポイント:

The cloud interface is easy to use and well organized. Backup status and progress are intuitive and detailed.

改善してほしい点:

Error codes do not always make sense and are not well described.

Buggy software

製品を使ってみた感想： This software is usable, but requires the user to have a deep knowledge base as well as the correct hardware to actually connect drives to do cloning. Additionally, for ease of use make sure the destination drive is larger that the source drive. Even if the data that is cloned will easily fit on a smaller destination drive the software can glitch and will not allow you to copy it.

良いポイント:

The fact that this software has a free cloning component is nice and it is designed to work with Crucial SSD and HDD drives. The customer service is adequate as well.

改善してほしい点:

There is a known issue with the software that required me to contact customer service in order to get a patch. This information was not readily available and took some time to figure out. Once patched the software worked 80% of the time. This means that out of cloning 5 identical spec drives one did not work and required the purchase of additional hardware.

It was geeat

製品を使ってみた感想： Good backup plan

良いポイント:

It allows me to build out my business continuity platform to make sure i have all of my backups in orser

改善してほしい点:

It is hard for my admins to use. They are often on with support too frequently about the setup of success.

We use this mainly for Office 365 backups

良いポイント:

The software is fairly straight forward and has multi-tenancy so we have can customers use it. Good for backing up Office 365/Exchange Online e-mail.

改善してほしい点:

The agent you have to load even for cloud to cloud backups. This is being addressed in future releases.

It works at time but it also tends to mess up at times.

製品を使ってみた感想： An total backup of the system so we can install new Hard drives from ones that died.

良いポイント:

When it doesn't it a pain to figure out what's going wrong and how to fix it without support help.

改善してほしい点:

When it works it works well but when it doesn't it a pain to figure out what's going wrong and how to fix it without going to support.