--- description: Discuss.ioを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Discuss.ioとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [ビデオ面接ソフト](/directory/30821/video-interviewing/software) > [Discuss.io](/software/204049/discuss-io) # Discuss.io Canonical: https://www.capterra.jp/software/204049/discuss-io ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/204049/discuss-io?page=2) > 統合されたリサーチ・サービス、文字起こし、翻訳、タグ付け、ハイライト・リール作成機能を備えた消費者リサーチおよびインサイト・プラットフォーム。 > > 評価：24人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Discuss.ioの対象ユーザー 市場調査員、UX研究者、製品マネージャー、営業担当者、ブランド・マネージャー、カスタマー・エクスペリエンス部門を対象とした消費者との会話と定性的インサイト。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.7/5** | 24 レビュー | | 使いやすさ | 4.8/5 | レビュー全体に基づく | | カスタマー・サポート | 4.5/5 | レビュー全体に基づく | | 価格の妥当性 | 4.1/5 | レビュー全体に基づく | | 機能 | 4.6/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Discuss.io - **ロケーション**: Seattle, アメリカ - **設立**: 2012 ## ビジネスコンテキスト - **価格プラン**: $89.00 - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: 英語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク さらに208件 ## 機能 - Q＆A管理 - アンケート／投票管理 - インタビュー管理 - スキル評価スコアリング - データのインポート／エクスポート - データの可視化 - データ分析ツール - パネルインタビュー - パネル管理 - ビデオ会議 - フィードバック管理 - ブランディングのカスタマイズ - ライブ・ビデオ・インタビュー - レポート／分析 - 複数質問タイプ - 質問ライブラリ ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [ビデオ面接ソフト](https://www.capterra.jp/directory/30821/video-interviewing/software) ## 関連カテゴリー - [ビデオ面接ソフト](https://www.capterra.jp/directory/30821/video-interviewing/software) - [市場調査ツール](https://www.capterra.jp/directory/10041/market-research/software) - [アンケートツール](https://www.capterra.jp/directory/31220/polling/software) ## 代替製品 1. [Google Workspace](https://www.capterra.jp/software/168389/google-workspace) — 4.7/5 (17564 reviews) 2. [Hireflix](https://www.capterra.jp/software/196754/hireflix) — 5.0/5 (252 reviews) 3. [ZipRecruiter](https://www.capterra.jp/software/130706/ziprecruiter) — 4.2/5 (10929 reviews) 4. [Recollective](https://www.capterra.jp/software/129365/recollective) — 4.7/5 (58 reviews) 5. [Zonka Feedback](https://www.capterra.jp/software/137773/zonka-feedback) — 4.8/5 (68 reviews) ## レビュー ### "Efficient Tool for Market Research Qualitative Interviews" — 5.0/5 > **Mico** | *2020年7月21日* | 市場調査 | おすすめ評価：10.0/10 > > **良いポイント**: The backroom chat definitely makes it easy to communicate with clients, bounce off questions and ideas while conducting interviews. The concept presentation tools, as well as other features are all easy to understand and if in any case there are problems, tech support is so easy to reach. Best of all, the simultaneous translation set-up is great\! We used to conduct interviews via the typical video conferencing apps and we often had to make two sets of meetings and patch the translator from one room to another. Discuss.io's translation set-up gets rid of all that, and clients can easily shift through English \& local language. It definitely feels like we have extra hands, project managers who make it easier for us to do what we do remotely. > > **改善点**: Being one of the markets with lower quality of internet connectivity (Philippines), we definitely found the platform bandwidth-demanding. It may be difficult sometimes to keep discussions going as most of the users experience lag. Discuss.io provides a workaround for this through tech checks and dialing in via phone, which is also convenient. > > It is such a breeze to use the Discuss.io platform, and the support team is so easy to work with. They remain patient despite erratic internet connection and are vigilant in addressing our needs. The platform itself has relevant tools needed by market research professionals. We are able to conduct any and all types of studies and discussions, whether it be straightforward interviews or a concept/stimuli evaluation. Discuss.io definitely became our staple platform we recommend not just internally, but to clients we pitch to as well. ----- ### "Great product, great team" — 5.0/5 > **Eric** | *2020年7月21日* | 研究 | おすすめ評価：7.0/10 > > **良いポイント**: We are a consulting firm, doing research for hire. Sometimes we have up to 15 members of our client team listening to interviews. Discuss.io has a feature that allows them to watch interviews and engage in the chat without the interviewee ever knowing they are around. This is a hugely innovative feature, allowing us to have a large audience without being a distraction to the participant. Also, being able to highlight portions of an interview transcript then clicking a button to generate a video highlight is amazing. It has saved me dozens of hours in the highlight creation process. We can even allow our clients to create highlight videos. As a consultant, using Discuss.io gives our prospective clients a better sense that we are a top-notch research firm and allows us to be more collaborative in our work > > **改善点**: I don't have many complaints. When we last used it, much of the scheduling process was manual and error prone, especially when using a third party recruiter like UserInterviews. The price felt high and clumsy. It feels like it is priced as a service rather than a product. I think Discuss.io offers to be involved in recruiting, project management, and admin. But if you just want to use the product without services, it feels expensive. As a project-based consulting firm, we struggled to justify signing up for a subscription because we don't know how many interviews we will do in a given month. > > I love working with this product, strongly recommend -- especially if you are on a product team and doing interviews throughout the year. If you are a consultant, the pricing makes it a little more difficult, but the tool will impress clients. ----- ### "I almost lost my job thanks to Discuss Io" — 1.0/5 > **Dalia** | *2022年10月28日* | 市場調査 | おすすめ評価：0.0/10 > > **良いポイント**: I once wrote a fabulous review for Discuss Io. This was at the very beginning of the pandemic when these type of services were required for business. I am clearly very disappointed in the company now. > > **改善点**: I tried to access two meetings. Both were made impossible. The discuss Io technician was not able to figure out what was wrong with my connectivity. They asked me to connect from Microsoft Edge I did and nothing was happening. They asked me to connect through Chrome and nothing was happening. They asked me if my firewall was turned off and I responded that it was. They said they would call my number and have the connection via phone. When they called the line was dead. And after that all I heard from two technicians on two different ocasiona was that my connectivity was low. I checked my internet service connection and found that my connectivity was great\!\!\!\! I received no more responses or help from the technicians after that. My work and my quality of work has been jeopardized by this service and I am absolutely furious because of it. I have never had a bad review of my work or my punctuality or my conciseness in all of my professional work experiences and find this hard to take considering the circumstances. > > It’s not user friendly. The technicians did nothing to help solve the problem and blamed my connectivity. ----- ### "WE DON'T USE ZOOM" — 5.0/5 > **認証済みレビュアー** | *2020年9月2日* | 市場調査 | おすすめ評価：9.0/10 > > **良いポイント**: the fact that I can talk to the respondents only, to the clients only, to the sim translator only or to all at the same time. it is easy to use and we don't have to worry since the data are safe > > **改善点**: the fact that for focus groups we cannot have more than 4 participants > > It is easy to use, great technical support, flexibility , many features that help you during the discussion, it is protected from external invasions. ----- ### "Our review" — 5.0/5 > **Sinan** | *2020年6月25日* | 市場調査 | おすすめ評価：9.0/10 > > **良いポイント**: All functions of the platform are specifically designed for market research purposes which makes the usage quite convenient for us while conducting our sessions. The tech support is playing a huge role by being there live in order to avoid any issues. > > **改善点**: The platform would be much more effective if it would work on mobile devices as well. > > We have been working with Discuss.io and using their platform for more than two years now and have been thoroughly satisfied with the functions as well as on-time support. Discuss.io is a professional company in the market research field that has contributed a lot to our business operations. ----- ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/204049/discuss-io?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/204049/discuss-io) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## 構造化データ