---
description: Mazeを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mazeとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [ユーザーエクスペリエンス (UX)](/directory/31036/ux/software) > [Maze](/software/200860/maze)

# Maze

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> Mazeは、ユーザー中心の製品チームのための継続的な製品検出プラットフォームです。
> 
> 評価：10人のユーザーによる評価は**4.5/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Mazeの対象ユーザー

Mazeは、設計チームや製品チームが製品開発サイクル全体にわたってユーザーの知見を継続的に収集することを可能にし、自信を持ってよりよいユーザー体験を創出できるようにします。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.5/5** | 10 レビュー |
| 使いやすさ | 4.3/5 | レビュー全体に基づく |
| カスタマー・サポート | 3.8/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.1/5 | レビュー全体に基づく |
| 機能 | 4.2/5 | レビュー全体に基づく |
| おすすめ率 | 80% | (8/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Maze
- **設立**: 2018

## ビジネスコンテキスト

- **価格プラン**: $75.00
- **価格モデル**:  (無料版が利用可能) (無料のトライアル)
- **対象となる企業**: 11～50, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース
- **サポートされる言語**: 英語
- **利用可能な国**: アメリカ合衆国, イギリス, オランダ, オーストラリア, カナダ, スイス, スウェーデン, ドイツ, フランス

## 機能

- Third-Party Integrations
- アンケートおよびフィードバック
- ヒートマップ
- プロトタイプ作成
- ユーザビリティ・テスト
- ユーザーリサーチ分析
- ユーザー・ジャーニー
- レポート／分析
- 動画レコーディング／文字起こし
- 量的測定基準

## 統合 (合計5件)

- Adobe XD
- Figma
- Marvel
- Sketch
- Slack

## サポートのオプション

- メール/ヘルプデスク
- ナレッジベース
- チャット対応有

## Category

- [ユーザーエクスペリエンス (UX)](https://www.capterra.jp/directory/31036/ux/software)

## 関連カテゴリー

- [ユーザーエクスペリエンス (UX)](https://www.capterra.jp/directory/31036/ux/software)
- [ユーザーテストツール](https://www.capterra.jp/directory/32295/user-testing/software)
- [プロトタイピングツール](https://www.capterra.jp/directory/31086/prototyping/software)

## 代替製品

1. [Userbrain](https://www.capterra.jp/software/141082/userbrain) — 4.2/5 (88 reviews)
2. [Userlytics](https://www.capterra.jp/software/181202/userlytics) — 4.7/5 (55 reviews)
3. [Hotjar](https://www.capterra.jp/software/163516/hotjar) — 4.6/5 (541 reviews)
4. [XM for Strategy & Research](https://www.capterra.jp/software/72396/strategy-and-research) — 4.7/5 (425 reviews)
5. [Dovetail](https://www.capterra.jp/software/174077/dovetail) — 4.6/5 (97 reviews)

## レビュー

### "Maze 2022 review" — 5.0/5

> **jason** | *2022年7月13日* | コンピュータ・ソフトウェア | おすすめ評価：10.0/10
> 
> **良いポイント**: Best user testing tool with awesome features like smart reporting, easy collaboration, super fast integration, and target reach.&#10;&#10;Maze offers literally almost all the most sought-after User testing solutions at low pricing fees with quality customer support services. It has super conspicuous prebuilt templates which are essential for time-saving and it's easy to work with.
> 
> **改善点**: Some prebuilt templates are not easy to work with especially the ones for a testing website sign-up flow. It had to bleed the first time.
> 
> Ultimate is a nice tool for quality product research for all businesses. Make sure to grab your own piece of the pie. I highly recommend Maze.

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### "Solid prototype testing tool with drag-and-drop functionality" — 5.0/5

> **Eshwar** | *2023年1月6日* | 研究 | おすすめ評価：9.0/10
> 
> **良いポイント**: Very easy to use and integrates superbly with our other tools (Figma). Importing prototypes is easy and I can develop surveys within Maze itself. Price is reasonable too, and auto generated reports at the end are a huge time saver.
> 
> **改善点**: Quite limited in terms of survey design to add alongside the prototypes, including survey logic and question types. Heatmaps and recordings can be buggy and the software is clearly still in development with some features still remaining incomplete.
> 
> Conducting some solid user research and a great way to have users evaluate prototypes. Generally a good experience, rough around the edges in some aspects but overall a modern and fresh way to have users test your prototypes and websites. Maybe recruit participants otherwise though.

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### "The tool is awesome, the company behind it not so much" — 1.0/5

> **認証済みレビュアー** | *2022年2月18日* | 金融サービス | おすすめ評価：0.0/10
> 
> **良いポイント**: Fairly intuitive editor, easy to deploy.
> 
> **改善点**: Its presentation format can cause confusion for participants and the heat mapping function is poorly implemented.
> 
> I found Maze to be pretty good as a design testing tool.  But when I left my last company forgetting to transfer the account ownership to another admin on the team, \[SENSITIVE CONTENT\]who responded from Maze so-called "help" team said, "If the \[SENSITIVE CONTENT\] is no longer available but the Team is registered under a company email address, then you will need to gain access to that email address so that we can send you the necessary confirmation code."  \[SENSITIVE CONTENT\] ACTUALLY THINKS that a former employee can gain access to a company's email domain. This is considered "help"?  \[SENSITIVE CONTENT\] said that they take their data protection very seriously. That's gret, \[SENSITIVE CONTENT\]. Not sure what that meant, exactly, because when the account comes up for annual renewal, and the credit card associated with the account is not chargeable, and the email Maze sends to the dead email address bounces back, and that account goes into default, and all the data disappears, how exactly is that data protection?

-----

### "Came to fill gaps in user experience tests" — 4.0/5

> **認証済みレビュアー** | *2021年10月6日* | 金融サービス | おすすめ評価：9.0/10
> 
> **良いポイント**: It is very easy to use and to create and manage the tests, it has a short learning curve. Integration with figma is great, it simulates devices correctly (Web, iOS, Android). Any change in figma can be updated in just a few moments. Deploying a test and sending it to multiple users is a quick task with Maze.
> 
> **改善点**: From the point of view that it is a software for design and usability testing, it leaves a lot to be desired for those who assemble it. It's a bit limited in question templates, I miss a multiple choice format with images for example.&#10;&#10;The sorting card template doesn't work very well, and depending on the number of options you put for selection you will have a large vertical scroll making it difficult to understand and select, and besides, they are not cards at all.&#10;&#10;Reports are a very nice feature, but at the visualization of the results it is kind of difficult to make comparisons and identify the users at different times of the journey.
> 
> The app is great for prototyping and user tests, especially remote and needing quick responses. In my opinion, there is still room for several improvements that could be made with certain urgency, as they would not be so laborious from a technological point of view.

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### "Best tool for User Testing" — 5.0/5

> **Ignacio** | *2023年2月21日* | インターネット | おすすめ評価：10.0/10
> 
> **良いポイント**: The easiness of running tests from a Figma prototype. Also the templates they provide for different types of user research are super helpful to even think of new tests to launch.I have used it for testing task completions with a prototype from Figma and you can run a test and share a link within minutes. Also they way the results are presented are outstanding
> 
> **改善点**: If I had to say one bad thing is that sometimes testers have had problems on loading the prototypes I was testing.
> 
> Super amazing tool for testing prototypes.

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