--- description: Emailgisticsを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Emailgisticsとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [メール管理ソフト](/directory/30553/email-management/software) > [Emailgistics](/software/200147/emailgistics) # Emailgistics Canonical: https://www.capterra.jp/software/200147/emailgistics ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/200147/emailgistics?page=2) > OutlookのOffice 365共有メールボックス専用の、強力なメール生産性および分析ツールです。 > > 評価：18人のユーザーによる評価は**4.9/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Emailgisticsの対象ユーザー OutlookでOffice 365共有メールボックスを使用してメールを処理するチーム。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.9/5** | 18 レビュー | | 使いやすさ | 4.9/5 | レビュー全体に基づく | | カスタマー・サポート | 4.9/5 | レビュー全体に基づく | | 価格の妥当性 | 4.8/5 | レビュー全体に基づく | | 機能 | 4.4/5 | レビュー全体に基づく | | おすすめ率 | 100% | (10/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Emailgistics - **ロケーション**: Mississauga, カナダ - **設立**: 2019 ## ビジネスコンテキスト - **価格プラン**: $10.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: 英語 - **利用可能な国**: アイルランド, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アンゴラ, イギリス, イタリア, インド, ウガンダ, ウクライナ, エジプト, エストニア, エスワティニ, エチオピア, エリトリア, オランダ, オーストラリア, オーストリア, カナダ, カメルーン さらに65件 ## 機能 - Autoresponders - アラート／通知 - メール追跡 - 共有受信箱 - 署名管理 ## 統合 (合計1件) - Microsoft Outlook ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [メール管理ソフト](https://www.capterra.jp/directory/30553/email-management/software) ## 代替製品 1. [Gmail](https://www.capterra.jp/software/202338/gmail) — 4.8/5 (13327 reviews) 2. [Google Workspace](https://www.capterra.jp/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [Microsoft Outlook](https://www.capterra.jp/software/1010311/microsoft-outlook) — 4.5/5 (2426 reviews) 4. [Microsoft 365](https://www.capterra.jp/software/58688/microsoft-365) — 4.6/5 (14035 reviews) 5. [Yahoo Mail](https://www.capterra.jp/software/1035225/yahoo-mail) — 4.2/5 (846 reviews) ## レビュー ### "Emailgistics for team inboxes" — 5.0/5 > **認証済みレビュアー** | *2020年11月5日* | 物流、サプライチェーン | おすすめ評価：10.0/10 > > **良いポイント**: The software is easy and pretty straightforward. There aren't a whole lot of features cluttering up the design and functionality of what it was made for. Very easy to use. > > **改善点**: It feels like email goes a tad bit slower with the outlook add in. I've noticed that some outlook add ins can cause it to lag. It's not too bad, barely noticable. ----- ### "Emailgistics" — 5.0/5 > **Brad** | *2020年10月1日* | 運輸、トラック、鉄道 | おすすめ評価：10.0/10 > > **良いポイント**: How easy it is to use. How it has streamlined the flow of email in our office. How it integrates with outlook so easily. Your staff doesn't require any extensive training. > > **改善点**: It doesn't answer emails automatically. That was a joke obviously ... lol I can't honestly think of a con at the moment. ----- ### "In the balance it is positve" — 4.0/5 > **Michael** | *2022年4月29日* | 電気・電子機器製造 | おすすめ評価：9.0/10 > > **良いポイント**: Its general organization has led to an improved methodology for delivering responses: 1/ Respond within 4hrs. Close within 8 hrs. Use snooze if you expect to have an answer within 8 hrs. Close when you have provided the customer with an answer or your next step and timeframe. Use tasks to schedule you actions. Use the conversation ID in the Task title. > > **改善点**: Inability to have rules apply to the inbox. No association to tasks Inability to save a dash board view. Not having a count of snoozed items on the dashboard > > Answered above ----- ### "Emailgistics was a game changer for our organization." — 5.0/5 > **Chelsea** | *2022年5月26日* | 運輸、トラック、鉄道 | おすすめ評価：10.0/10 > > **良いポイント**: Emailgistics has a ton of value-adding features, but our top utilization falls in routing, ownership and reporting. The email routing goes beyond moving emails to folders like Outlook and other providers. With this tool we are able to organize our processes based on optimizing the tool which ultimately reduces handoffs and process waste. We were able to use the reporting capabilities to prove out that our team's response time had improved by over 50% as a result of implementing Emailgistics\! With that also came a clear improvement in quality of conversation because fewer emails were being sent back and forth since less distraction was in each team member's inbox. We demonstrated this in a Client QBR in two ways - (1) they were our "noisiest" client and we were able to quantify the volume of emails sent by their team members compared to other clients\! (2) In pulling those metrics, we also were able to show the decrease in email volume over time, showing a measurable impact of each email being more productive. > > **改善点**: The tool is actually quite user friendly and our wish list has continued to align with their productive queue of enhancements they roll out nearly every quarter. They're also tremendously communicative about them. > > I would recommend Emailgistics any day. The tool itself, as described, is such a game changer for simplifying day-to-day communication with customers and internally with team members. Additionally the team is incredible. We have received the utmost customer service from \[SENSITIVE CONTENT\] and the support team. Both are so responsive when I reach out for something that they usually are following up before I've even gotten back to them. Even functionality that is still in the works, or dependent on external providers, they work with me to innovate solutions for my team's needs within the available options so we don't lose any speed. Making my team and I THAT much more productive on top of the tool itself\! ----- ### "Outstanding Service and Value" — 5.0/5 > **Elizabeth** | *2020年10月6日* | 運輸、トラック、鉄道 | おすすめ評価：10.0/10 > > **良いポイント**: The team offered a 30-day trial and then extended the trail for several months through the start of COVID. This extended time allowed us to fully test the system even through this unpredictable time. This thoughtful level of service was truly appreciated. The program works right in Outlook and our shared inboxes – no need to use a different program or change the way that we handle emails. Emailgistics support team is amazing, quick to respond and very open to ideas on how they can improve or make the program work for you. The “assign to previous owner” feature ensures that when a customer responds back on an email, that email will go back to that person. The Add-In feature allows the team to log in and out of the shared folder direct from their email, as well as easily assign an email to another team member, make comments for follow up and snooze the email for a later time. > > **改善点**: There are a few features that would be helpful that I know the team is working, such as being able to tag emails and more in-depth reporting. In the 7 months that we have been using it they have already added several features and they are extremely open to input and suggestions on how to make the program work for us. We did have some issues with installing the add-in with some of our users, however the Emailgistics support team was extremely helpful and solution orientated. There were also some lag issues in the beginning, but those bugs were discovered and resolved quickly. > > With the addition of Emailgistics we were able to remove the need to manually sort emails to the correct parties, resulting in an immediate increase in productivity. With their auto soft feature, you can easily apply rules to ensure that the email goes to the correct CSR. The reporting has provided insight into the volume of emails that we receive and has helped us be more productive in managing our email volume and also allows us to manage staffing levels more effectively. With visibility into our average response time, for both the hours of operation and the 24-hour period, we can measure our service level and ensure that our customers are receiving responses in a timely manner. Emailgistics is easy to use and if you have any questions, the team is always available to help. Members from the team regularly reach out to just “check in” and see how things are working. The service is very personal, making it easy to reach out when you have questions. ----- ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/200147/emailgistics?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/200147/emailgistics) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | ----- ## 構造化データ