--- description: Librestream Onsightを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Librestream Onsightとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [ARシステム](/directory/30943/augmented-reality/software) > [Librestream Onsight](/software/200104/onsight) # Librestream Onsight Canonical: https://www.capterra.jp/software/200104/onsight ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/200104/onsight?page=2) > Onsightは高度なAIおよびAR技術を用いて、クリティカルな情報を捉え、相互を関係づけ、ワークフォースに提示し、拡張可能な知識ネットワークを構築します。 > > 評価：14人のユーザーによる評価は**4.3/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Librestream Onsightの対象ユーザー 製造業、重機産業、 石油およびガス、公益事業、再生可能エネルギー、 試験・検査・認証サービス、 航空宇宙、防衛、鉱業。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.3/5** | 14 レビュー | | 使いやすさ | 4.8/5 | レビュー全体に基づく | | カスタマー・サポート | 4.6/5 | レビュー全体に基づく | | 価格の妥当性 | 3.9/5 | レビュー全体に基づく | | 機能 | 4.4/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Librestream Technologies - **設立**: 2003 ## ビジネスコンテキスト - **価格プラン**: CA$100.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Windows（デスクトップ）, Linux（デスクトップ）, Windows（オンプレミス）, Chromebook（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: イタリア語, スウェーデン語, スペイン語, ドイツ語, フランス語, ポルトガル語, ロシア語, 中国語, 日本語, 英語, 韓国語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバニア, アルメニア, アンゴラ, アンティグア・バーブーダ, イギリス, イスラエル, イタリア, イラク, イラン, インド, インドネシア, ウガンダ, ウクライナ さらに162件 ## 機能 - Real-Time Data - アクセス制御・許可 - アラート／通知 - コラボレーションツール - コンテンツ作成 - セッション記録 - ドラッグ・アンド・ドロップ - ファイル共有 - モバイル・アクセス - リモートアクセス／コントロール - レポート／分析 - 画像キャプチャ - 画面共有 ## サポートのオプション - 24時間対応（オペレータ） - チャット対応有 ## Category - [ARシステム](https://www.capterra.jp/directory/30943/augmented-reality/software) ## 関連カテゴリー - [ARシステム](https://www.capterra.jp/directory/30943/augmented-reality/software) - [検査ソフト](https://www.capterra.jp/directory/30117/inspection/software) - [リモートワーク・サポートツール](https://www.capterra.jp/directory/30928/remote-support/software) ## 代替製品 1. [Onirix Studio](https://www.capterra.jp/software/212360/onirix-studio) — 4.4/5 (12 reviews) 2. [Help Lightning](https://www.capterra.jp/software/200979/help-lightning) — 5.0/5 (10 reviews) 3. [JigSpace](https://www.capterra.jp/software/203918/jigspace) — 4.8/5 (19 reviews) 4. [Fixzy Assist](https://www.capterra.jp/software/1031069/fixzy-assist) — 4.8/5 (10 reviews) 5. [VSight Remote](https://www.capterra.jp/software/202824/vsight-remote) — 4.7/5 (20 reviews) ## レビュー ### "Changing Customer Support with Onsight" — 5.0/5 > **認証済みレビュアー** | *2020年6月9日* | 航空宇宙産業 | おすすめ評価：10.0/10 > > **良いポイント**: Onsight by Librestream is a very well designed product that is easy to use right out of the box. My colleagues and I have deployed this technology to various locations around the world with good results. When I need a person in the field to use Onsight it is a simple of matter of an email and a phone call to have them up and running. The people in the field that are using Onsight for our organization vary in computer/phone skill level and none of them have had any issues in setting up and running Onsight. The low bandwidth capapbility is an outstanding feature giving us more access to our customer in remote locations. One of the best things is the app is the person field does not have to have another tool to use Onsight. Having said that, the accessories, the Cube and the Hub, are excellent add-ons to the basic Onsight set up. This app is a game changer for supporting our customers in the field as we can communicate real time driving faster repairs returning the customer's equipment back to service sooner. In our work with Onsight we have integrated the Hub with UniWest's EVi, and the Grey Gecko Real Time Inspection tool. > > **改善点**: I really do not have any problems with Onsight or issues with any of the functions. > > Overall I am very pleased with the results our organization has had with using Onsight. The members of the Librestream team work very hard to ensure that the Onsight experience is good every time the app is used. When there are questions they are very prompt in answering. The training staff is always ready to step in and assist when needed. On the occasions that I have met with the team from Librestream I have always come away impressed with their customer focus. ----- ### "Security, flexiblity and forward thinking" — 5.0/5 > **Norman** | *2020年5月4日* | 保険 | おすすめ評価：9.0/10 > > **良いポイント**: Librestream's application is key for our goal to continually enhance the customer experience. It allows us to interact and collaborate with customers to reach a mutual understanding in a more efficient way. We can control costs by reducing travel while being able to engage with customers sooner and when it is typically more convenient for them. The solution has been developed with security in mind and is very adaptable for the available bandwidth. The Librestream team is committed to helping users succeed and is open to recommendations to make the application work for the user. Excited by their vision of integrating new functionality including potential augmented reality and IoT. > > **改善点**: We use the application almost exclusively to connect with our customers (guests). We send them an invite from which they must download the application, click on a link and then point the device at the item at issue. An ideal solution would be to eliminate the need to download the application. However, we understand that it could reduce security and some underlying data capture. With that in mind, we are not willing to sacrifice for a little more convenience. Another pain point maintaining connection if the customer's device is unable to get a signal. Librestream's application is very adaptable to very low bit rate environments. But when we are unable to collaborate due to low connectivity, we have asked them to explore allowing us to toggle the customer's instance to allow them to record video for future upload. While not possible for us today, I am confident that Librestream's team will make it happen if they are able. > > Our objective in using a virtual collaboration solution was first to improve the customer experience with regard to equipment insurance claims. Soon after claim reporting, we are able to connect with the customer remotely to get a view of the damage and discuss how the coverage can respond. The customer is engaged as they don't have to wait for us to coordinate a visit and they are able to direct us to what they believe is important for us to see. Beyond being part of the process, the customer gets an assessment much sooner allowing them to make informed decisions. Beyond customer experience, using this technology allows us to better control travel costs and to triage damage in the event that we still need to get on-site. ----- ### "Onsight meets our expectations and improves customer satisfaction" — 3.0/5 > **認証済みレビュアー** | *2020年6月9日* | 航空会社/航空産業 | おすすめ評価：7.0/10 > > **良いポイント**: Onsight is very easy to use and easy to learn. Our technicians use it with our customers without any problem. The features of telestration and document sharing during live video are very useful. This makes it possible to respond very quickly to customer needs. Compatibility with endoscopes and connected glasses is a big added value in our industry. > > **改善点**: There is no difficulty in using the tool, but I think it lacks some features to further improve the user experience. Sharing files in .pdf format is not possible, which can be a problem with some of our documents. It lacks a chat feature, if we just want to exchange quickly, like on a network like Whatsapp or messenger, text information. It is possible to record the session in video format, but the file format is only readable by Onsight, so it cannot be reused outside the application. > > Our overall experience is good. The tool allows us to improve the reactivity of our technicians. To improve the relationship with our customers and their satisfaction by responding quickly and easily to their needs. It saves time for our customers and our technicians. ----- ### "Onsight for Remote Digital Inspections" — 4.0/5 > **Stewart** | *2020年6月18日* | 石油、エネルギー | おすすめ評価：8.0/10 > > **良いポイント**: There are a couple of areas within the solution which I personally liked. 1. Ease and pace to get this installed. We were up and running within a few days of raising the PO 2. The software offers several unique features above the other applications we considered which lends itself to the higher criticality types of jobs we undertake e.g. ability to take detailed photographs, even on a lower quality line. Ability to annotate on photographs and the ability to share these to all parties on the call. 3. The guest license feature has been invaluable to the way in which we work > > **改善点**: There are a few areas of the solution which hampered us in its use: 1. Restriction of only having 2 people on a call when initiated from a mobile device (phone/tablet) 2. Additional costs for online storage capabilities. If this could be redirected to our own cloud solutions that would really help 3. Some of our end users operate with Macbooks and there is no software available for this > > Overall or experience has been very good. We had a situation recently where an inspection was able to take place at a remote site with social distancing measures put in place. A company nspector and representative from the end-client would be present to witness the testing activities. Although a local inspector could attend, client project representatives were unable to travel to the site, so the Onsight solution was selected so everyone could still virtually attend. ----- ### "Onsight from Librestream performed where it was needed most" — 5.0/5 > **Mark** | *2020年3月23日* | 石油、エネルギー | おすすめ評価：10.0/10 > > **良いポイント**: The ability for the software to handle low connection speeds was paramount to being able to provide live video for remote expert collaboration. Before I continue, let me clarify my position and use. I took an early retirement from NOV in August 2019 where I evaluated, used, and established the use of this software in Aftermarket and other groups within NOV. I continue to use the software in a consulting role. Okay, as to handling connection speeds or bandwidth. While a service tech may have a great connection close to a WiFi access point, as they move around areas and machinery, there will be less than desirable speeds to the WiFi connection. You want software that can handle those lower speeds without dropping the call. Onsight is excellent at maintaining continuity as those speeds go up an down. For the oil patch, keeping the connection provides a confidence in the rest of the remote support function. This was the top feature for us. Of course, being able to have multiple people on the call and allowing shared audio and video was at the top of the feature list once you could reliably get and keep a connection. Librestream also provided a way to document what was done, as well as an electronic form to allow anyone unfamiliar with a task to step through the task as well. This allowed us to put people in the field that may have had limited experience in some areas, knowing that they had a support team behind them and a set of instructions detailing the work. > > **改善点**: To be honest, there was very little that was a downside. I suppose one feature that would be useful would be to see who had Onsight active if you needed to make a call. We never just called, but set up the remote session prior so that the right people were available, or could be notified to be available. Other than that, there wasn't “least” about it. > > The experience with Librestream in supporting us was excellent. Tech support, to sales support, to overall interaction with the company was all good. We didn't need a lot of any of that, but when we did, they were very responsive. ----- ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/200104/onsight?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/200104/onsight) ## このページは以下の言語で利用できます | ロケール | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | ko | | | pt | | | pt-PT | | ----- ## 構造化データ