---
description: Lushaを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lushaとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [顧客エンゲージメントツール](/directory/30906/customer-engagement/software) > [Lusha](/software/198383/lusha)

# Lusha

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> 
> 評価：398人のユーザーによる評価は**4.0/5**。**おすすめ度**で最高の評価。

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## 概要

### Lushaの対象ユーザー

Lushaは、営業開発担当者 (SDR)、営業、HRのプロとチームに役立ちます。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.0/5** | 398 レビュー |
| 使いやすさ | 4.6/5 | レビュー全体に基づく |
| カスタマー・サポート | 3.9/5 | レビュー全体に基づく |
| 価格の妥当性 | 3.7/5 | レビュー全体に基づく |
| 機能 | 4.1/5 | レビュー全体に基づく |
| おすすめ率 | 80% | (8/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Lusha
- **設立**: 2016

## ビジネスコンテキスト

- **価格プラン**: $0.00
- **価格モデル**:  (無料版が利用可能) (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）
- **サポートされる言語**: 英語
- **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク さらに208件

## 機能

- AI／機械学習
- API
- B2Bリード生成
- CRM
- CRM Integration
- Lead Scoring
- アクティビティ・ダッシュボード
- アドレス帳共有
- アラート／通知
- インテントデータ
- エンゲージメント追跡
- キャンペーン管理
- コラボレーションツール
- セグメンテーション
- ターゲット・アカウント識別
- ダッシュボード
- データのインポート／エクスポート
- データ・エンリッチメント
- データ集約・公開
- パイプライン管理
- パフォーマンス測定基準
- パフォーマンス管理
- パーソナライゼーション
- ビジュアル分析
- フィールドのカスタマイズ
- マルチチャネル・コミュニケーション
- メール管理
- ランディングページ、Webフォーム
- リード・キャプチャ
- リード分布
- リード区分
- リード生成
- リード管理
- リード育成
- リード通知
- レポートと統計
- ワークフロー管理
- 予測分析
- 会話インテリジェンス
- 優先順位付け
- 営業パイプライン管理
- 営業活動管理
- 検索／フィルター
- 通話リスト管理
- 通話録音
- 連絡先データベース
- 連絡先管理
- 顧客セグメンテーション
- 顧客データベース
- 顧客プロフィール

... さらに6件の機能

## 統合 (合計30件)

- Albato
- Bullhorn ATS & CRM
- Chili Piper
- Claude
- Clay
- Clay
- Gmail
- HubSpot CRM
- Make
- Microsoft Outlook
- Nooks
- Outlook Email Extractor
- Outreach
- Outreach Navigator
- Pipedream

... さらに15件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- チャット対応有

## Category

- [顧客エンゲージメントツール](https://www.capterra.jp/directory/30906/customer-engagement/software)

## 関連カテゴリー

- [顧客エンゲージメントツール](https://www.capterra.jp/directory/30906/customer-engagement/software)
- [セールスエンゲージメントツール](https://www.capterra.jp/directory/32195/sales-engagement-platform/software)
- [リード ジェネレーション ツール](https://www.capterra.jp/directory/30963/lead-generation/software)
- [SFA（営業支援システム）](https://www.capterra.jp/directory/12/sales-force-automation/software)
- [連絡先管理ツール](https://www.capterra.jp/directory/30016/contact-management/software)

## 代替製品

1. [ActiveCampaign](https://www.capterra.jp/software/79367/activecampaign) — 4.6/5 (2562 reviews)
2. [HubSpot Marketing Hub](https://www.capterra.jp/software/171840/hubspot-marketing) — 4.5/5 (6237 reviews)
3. [Pipedrive](https://www.capterra.jp/software/132666/pipedrive) — 4.5/5 (3055 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.jp/software/61368/salesforce) — 4.4/5 (18786 reviews)
5. [Constant Contact](https://www.capterra.jp/software/31898/constant-contact) — 4.3/5 (2926 reviews)

## レビュー

### "Lusha Review." — 3.0/5

> **Erik** | *2025年1月22日* | 物流、サプライチェーン | おすすめ評価：7.0/10
> 
> **良いポイント**: The easiest platform to operate and set up. Very cost effective for start up businesses.
> 
> **改善点**: The data they provide is not accurate compared to other platforms.
> 
> It was good but not the best and they need improvement with the data they have and provide within their platform.

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### "Lusha- Verify, and Trust, your data for outbound" — 4.0/5

> **Nolan** | *2025年5月27日* | 不動産 | おすすめ評価：9.0/10
> 
> **良いポイント**: Lusha provides a low cost, easy to use and modern Outreach and Prospecting Platform for Sales Teams and Individuals to use. So far, I've been confident in utilizing their data around numbers, names, emails and company organization and it quickly can help cut through confusion. I trust it to be more updated than some of it's competitors in this space from first hand experience.
> 
> **改善点**: Some of the newer features seem reactionary to the industry trends. These would be things likes Hot Intent and Enrich seem to be driven by the current AI buzz, and have yet to really feel as substantive as some of their core features like Search and Recommendations, which are core functions. It's not a huge detractor, and I appreciate new features but spending more time on ensuring the data is 100% accurate would be better, in my opinion.
> 
> Overall, Lusha started out as a test but has become a daily staple for myself and our team in terms of outreach, and contact management. Using both the contact and company features, we are able to create a fine tuned campaign and pull contact information directly from Lusha into our outreach program. We've recently began to use the Lusha Outreach Sequence Settings in Engage and the customization is awesome. I also love that Lusha allows flexibility in the pricing and customization for Enterprise Plans, which is appreciated for smaller organizations who need to dial in usage across users.

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### "AVOID MAKING AN EXPENSIVE MISTAKE\!\!\!" — 1.0/5

> **Marko** | *2025年7月22日* | 情報技術、情報サービス | おすすめ評価：0.0/10
> 
> **良いポイント**: Nothing.&#10;It is supposed to do a very simple job, which is to provide contact details for the accounts we are prospecting into, and the data is either inaccurate or not there at all.
> 
> **改善点**: We have been with Lusha for 7 months now, and the overall conclusion is that the emails and phone/mobile numbers they provide are grossly false to what was initially presented and promised.&#10;&#10;Claim from Lusha is that they provide 80% accuracy of their phone/mobile number data, which, on one hand, is true.&#10;HOWEVER, their coverage of data is 10% which is just horrible for the price tag it comes with.&#10;Meaning out of 100 people, they will have contact details for 10, and 8 will be accurate.&#10;SO 8/100\!\!&#10;&#10;But they won't tell you this.&#10;&#10;We had multiple meetings with their data team and their Customer Success Manager to try to find a solution where we requested that they deliver on their promises, but all that we got was no direct answers and parroted: "Lusha is continuously striving to improve the data it provides, and our accuracy is 80% which is the industry standard."&#10;&#10;And when I point out that the coverage is 10% so their accuracy doesn't mean much, we just get blank stares and a silent meeting.&#10;&#10;Lusha claims to update their database every quarter and have verified contact information, but let me give you a couple of examples of my experience with it so far:&#10;&#10;- Called a number provided by Lusha, somebody picked up and said that the person I'm looking for left the company 15 years ago, and their phone number was taken over by somebody else. Therefore, they left the old number next to this prospect for over 15 years.&#10;- Called a number provided by Lusha, and a wife of that person picked up, saying this is her private number and not her husband's work number.&#10;- Called a number provided by Lusha, somebody picked up and said that the person I was trying to reach has not been using this number for the past 8 years.&#10;- Countless times, person picked up said that yes, this is their first and last name, but they do not work in the company I was trying to reach, therefore it's the wrong person.&#10;&#10;Then imagine the frustration when you barely get 10 numbers out of 100 to find out that they are wrong or inactive.&#10;&#10;Their email coverage is about 50% with the same accuracy of 80% so expect 40/100 people to have correct emails.

-----

### "Lusha: Strong Features, Lacking Support" — 5.0/5

> **Nurudeen** | *2026年4月17日* | 通信 | おすすめ評価：10.0/10
> 
> **良いポイント**: Lusha's LinkedIn integration is a highlight, the Chrome extension captures leads directly from profiles, making it a smooth and efficient addition to any sales process. The data extraction is solid too, often returning multiple phone numbers per contact.&#10;On price side, the subscription pricing is fairly reasonable compared to similar tools, making it accessible for teams of different sizes without breaking the budget. Overall, it strikes a decent balance between functionality and cost.
> 
> **改善点**: The biggest disappointment with Lusha has been the customer support. After reaching out via email regarding an account issue, I received no response, which is frustrating, especially when you're relying on the tool for active prospecting. For a paid service, that level of unresponsiveness is simply not acceptable.&#10;Beyond support, there are occasional bugs and issues that disrupt the experience, sometimes the extension fails to load data correctly or returns incomplete results, which wastes credits and slows down the sales process. These reliability hiccups, combined with the lack of support to escalate them to, make the overall experience feel lacking.
> 
> Overall, my experience with Lusha has been a mixed one. The tool delivers where it matters most, the LinkedIn integration is seamless, data extraction is reliable, and the subscription pricing is considerate enough to justify the investment for sales teams. The security is also top notch, giving you confidence that your data and account information are well protected. However, the occasional bugs and the complete lack of customer support response leave a lot to be desired. For a tool with this much potential, addressing those gaps would make it a much more well-rounded solution.

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### "Excellent tool for contact information lookup\!" — 5.0/5

> **Himaanshu** | *2025年3月13日* | マーケティング、広告 | おすすめ評価：8.0/10
> 
> **良いポイント**: It is very helpful for finding prospects email addresses and phone numbers.
> 
> **改善点**: The price is bit high, and also the contact details are not completely accurate.
> 
> Overall, it's a good experience using it, but data accuracy needs to be improved, and price should be user friendly

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