--- description: GloriaFoodを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GloriaFoodとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [フードデリバリーシステム](/directory/30861/food-delivery/software) > [GloriaFood](/software/198378/gloriafood) # GloriaFood Canonical: https://www.capterra.jp/software/198378/gloriafood ページ：1 / 4\ 次へ: [次ページ](https://www.capterra.jp/software/198378/gloriafood?page=2) > レストランのWebサイトにオンライン注文を数分で追加することができます。シンプルなモバイル・アプリから、注文の受け付け、受け取り、配達を管理することができます。 > > 評価：68人のユーザーによる評価は**4.6/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### GloriaFoodの対象ユーザー レストランがWebサイト、Facebookページ、またはモバイル・アプリから注文を受けられる、無料のオンライン注文およびテーブル予約システムです。店舗前での受け取りや配達、テーブルサイド・サービスに適しています。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.6/5** | 68 レビュー | | 使いやすさ | 4.7/5 | レビュー全体に基づく | | カスタマー・サポート | 4.6/5 | レビュー全体に基づく | | 価格の妥当性 | 4.7/5 | レビュー全体に基づく | | 機能 | 4.5/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Oracle - **ロケーション**: Chicago, アメリカ - **設立**: 1977 ## ビジネスコンテキスト - **価格プラン**: ￥1,185 - **価格モデル**: (無料版が利用可能) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: イタリア語, オランダ語, クロアチア語, スウェーデン語, スペイン語, ドイツ語, ノルウェー語, フランス語, ポルトガル語, ルーマニア語, 英語 - **利用可能な国**: アイルランド, アメリカ合衆国, アルゼンチン, イギリス, イタリア, エクアドル, オランダ, オーストラリア, オーストリア, カナダ, コロンビア, シンガポール, スイス, スウェーデン, スペイン, タイ, チリ, デンマーク, ドイツ, ニュージーランド さらに17件 ## 機能 - CRM - Kitchen/Menu Management - Webサイト・パーソナライゼーション - アラート／通知 - オンライン予約 - オンライン注文 - カスタマー・サポート - モバイル・アクセス - レストラン向けPOSシステム - レポート／分析 - 予約管理 - 個別チェック - 割引管理 - 従業員管理 - 決済処理 - 注文管理 - 表管理 - 請求、インボイス - 販売時点情報管理 (POS) - 配達管理 - 配達追跡 - 顧客アカウント ## 統合 (合計10件) - Checkmate - GetSwift - Hashmato - MobiPOS - Orderlord - Ordermark - SambaPOS - Shipday - Tookan - Track Vacation Rental PMS ## サポートのオプション - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [フードデリバリーシステム](https://www.capterra.jp/directory/30861/food-delivery/software) ## 関連カテゴリー - [フードデリバリーシステム](https://www.capterra.jp/directory/30861/food-delivery/software) - [レストラン管理ソフト](https://www.capterra.jp/directory/20026/restaurant-management/software) - [予約システム](https://www.capterra.jp/directory/20032/reservations/software) - [POSシステム](https://www.capterra.jp/directory/20052/point-of-sale/software) - [飲食店 POSシステム](https://www.capterra.jp/directory/30603/restaurant-pos/software) ## 代替製品 1. [Square Point of Sale](https://www.capterra.jp/software/154907/square-point-of-sale) — 4.6/5 (3030 reviews) 2. [Toast POS](https://www.capterra.jp/software/136301/toast-pos) — 4.2/5 (551 reviews) 3. [SpotOn](https://www.capterra.jp/software/197473/spoton-restaurant) — 4.2/5 (370 reviews) 4. [OpenTable](https://www.capterra.jp/software/17313/opentable-for-restaurants) — 4.7/5 (1320 reviews) 5. [Lavu](https://www.capterra.jp/software/118828/lavu) — 4.2/5 (258 reviews) ## レビュー ### "The best software for e-commerce in restaurants" — 5.0/5 > **Luis Fernando** | *2022年3月29日* | 物流、サプライチェーン | おすすめ評価：10.0/10 > > **良いポイント**: What most represents this software is its simplicity. The user experience is incredible, it is made in an intentionally simple way to use but its simplicity does not affect the functionalities at all. > > **改善点**: What would turn this software around, based on my two-year experience working with it, is more third-party integration. On the other hand, an api that allows you to receive data would not hurt. > > In general, the software is made so that the technical support sleeps more than they really need to work. ----- ### "Comprehensive review of GloriaFood from long-time partner" — 4.0/5 > **Jack** | *2022年11月18日* | 消費者サービス | おすすめ評価：9.0/10 > > **良いポイント**: Menu builder, integration with third-party delivery dispatch systems, multi-lingual interface, easy to use by customers, easy to use by restaurant staff, mature product with large installed user base, ability to add ordering capability to existing website, Google Profile and business Facebook page, availability of free WordPress plugin if integrating the product into a WordPress website. Among the optional PAID features, the automatic payment system and the ability to create multiple promotional offers is very helpful. > > **改善点**: Restaurant is limited to only one tablet (no ability to have one tablet at front of house and another tablet in the kitchen), unable to calculate accurate delivery fees based on actual driving distance (this is the \#1 complaint from a majority of my clients). Certain promotions cannot be adequately defined with the available formula templates. For example, it is not possible to define a FIXED DOLLAR AMOUNT discount on delivery fees (only a percentage discount is allowed). While the support staff is sympathetic to those reporting "missing features", the reality is that the product roadmap is inflexible and I have had no success obtaining features that have been requested for almost five years. > > Despite the missing features and some quirks, I would rate my experience with GloriaFood as hands-down a very good experience. The addition of multiple tablet support, an accurate calculation of delivery fees, and a more flexible promotions template would make this the very best system in the world, in my opinion. ----- ### "It's a good app but just one vital problem is plagueing it" — 2.0/5 > **Shayne** | *2021年8月6日* | 飲食店 | おすすめ評価：3.0/10 > > **良いポイント**: The base features are free allowing you to test the application before committing to a subscription. The set up was easy and the website builder creates a nice looking website. The ordering process works fine. It's also available in multiple languages which is nice. > > **改善点**: As per the title, there is one outrageous issue with the software and it's fully intended by the developer. The notification/alert is an very obnoxious sound and it is on FULL volume. Even if you lower your devices volume or mute it, it doesn't matter. The app will force your device back to full volume and blast the hideous alert repeatedly until you accept/deny the order. This is a fully intended "feature" by the developers. If you look at the reviews on the application store, there are loads of reviews requesting this to be turned off or add a setting to control the volume. However the developers say it's intended so restaurants do not miss the order. But that's an extremely ignorant take on the issue. First of all, every restaurant has a different level of ambience. Some are crowded and bustling which could use the higher volume while some have a quiet and relaxing ambience which would be destroyed by the shrilling alert. Some devices can have an extremely high volume at max settings. It's utterly ridiculous that this widely complained problem is the hill that the developers choose to die on. I understand they don't want restaurants to miss an order, but it should be up to the restaurant how they choose to do so not the developer. Again, I can't stress how loud the hideous alert is. It makes customers at the front desk JUMP, every head in the restaurant turns to see what this god awful sound is coming from, and my employees are begging me delete this app. > > Setting up was easy. Using it is intuitive. Only issue is order management and that awful forced max volume alert. Every other food ordering app (Ubereats, Skip, Fantuan, Doordash, and their direct competitors) have volume control and notification settings\! I don't understand why GloriaFood think they need to force this on owners. Their only recommendation is to add an external bluetooth speaker but you know what? You aren't the only food ordering app, we can't add a bluetooth speaker JUST for you when restaurants typically use multiple food ordering apps at a time... seriously arrogant developers. Otherwise the app is good. If it weren't for this single problem that makes the app simply unusable in our quiet restaurant, we would've highly recommended this app. ----- ### "Lifesaver during the first and second Covid-19 Social Distancing in Vietnam" — 5.0/5 > **Kevin** | *2021年3月11日* | 食品、飲料 | おすすめ評価：10.0/10 > > **良いポイント**: The software is easy to setup and implement with Facebook or website (WordPress in our case). We got it up and running just in time for the first social distancing which closed the restaurants except for deliveries. Customers were easily able to adapt to this app. Training the staff to use it was a breeze. What is good about this software was the ability to add photos to each food item if needed. Our customers needed it. The reports and heatmaps are another valuable asset to the this app as well. We can see exactly where we need to focus on our deliveries more. > > **改善点**: Not related to the app but if a customer ordered via Facebook, then they tended to message us on whether we got their order or not. Other issues, if there was bad bandwidth, the restaurant would tend to blame me, rather than the bandwidth, if there were issues with the app. One thing I would like to see are tabbed menus. Restaurants like the one I manage the IT for have many food items. A tabbed menu will be helpful. > > As I mentioned GloriaFood helped our restaurant a lot. It was a surprise feature during the first social distancing campaign here. A competitors system went offline the first week and this GloriaFood system really helped. Right now we are using both this system and GrabFood. GrabFood may get more orders but per order, GloriaFood brings in higher revenue. Our loyal customers will use GloriaFood even though they know they can always get a good discount with GrabFood. ----- ### "Life Saver" — 5.0/5 > **Alicia** | *2021年2月21日* | 飲食店 | おすすめ評価：10.0/10 > > **良いポイント**: In this year of scrambling to adjust our business model in response to the Covid19 Pandemic the GloriaFood online ordering platform was a life saver. This platform allowed us to keep our business open and keep the hungry people fed while abiding by our local Covid19 mandates and best practices for due diligence in keeping our staff and customers safe. I'm excited to see how much it helps our efficiency in service this upcoming summer as we get back to a more normal business model\! > > **改善点**: I'm excited for updates to reporting offered as this company grows and expands. I would love to see reporting that showed a breakdown of menu items ordered so we can see what is selling and what is not week by week and at the end of the year. I would also love reporting that showed a breakdown of sales and tips on sales that was quicker to access (not requiring the exporting of a file to excel and manual formula entering to get totals for both daily). > > Great customer service, easy set up and maintenance, great functionality\! ----- ページ：1 / 4\ 次へ: [次ページ](https://www.capterra.jp/software/198378/gloriafood?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/198378/gloriafood) ## このページは以下の言語で利用できます | ロケール | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## 構造化データ