--- description: Ezusを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ezusとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [ツアーオペレーターソフト](/directory/20033/tour-operator/software) > [Ezus](/software/190113/esus) # Ezus Canonical: https://www.capterra.jp/software/190113/esus ページ：1 / 4\ 次へ: [次ページ](https://www.capterra.jp/software/190113/esus?page=2) > Ezusは、オーガナイザーがカスタマイズされたイベントや旅行を迅速に組み立てられるようにし、その販売効率の向上を支援するソフトウェアです。 > > 評価：61人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Ezusの対象ユーザー 旅行代理店、観光地経営会社、国内および国外ツアー・オペレーター。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.7/5** | 61 レビュー | | 使いやすさ | 4.4/5 | レビュー全体に基づく | | カスタマー・サポート | 4.9/5 | レビュー全体に基づく | | 価格の妥当性 | 4.5/5 | レビュー全体に基づく | | 機能 | 4.5/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Ezus - **設立**: 2019 ## ビジネスコンテキスト - **価格プラン**: €75.00 - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500 - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ） - **サポートされる言語**: イタリア語, オランダ語, ギリシャ語, スペイン語, ドイツ語, フランス語, ポルトガル語, 英語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク, イラン さらに171件 ## 機能 - CRM - ダッシュボード - パッケージ作成 - ベンダー管理 - ポリシー管理 - リソース管理 - レポートと統計 - レポート／分析 - 中央予約システム - 予約管理 - 予約管理 - 価格設定管理 - 制限管理 - 旅程作成 - 旅行代理店向け - 決済処理 - 経理統合 - 見積もり、概算 - 電子決済 - 顧客管理 ## 統合 (合計19件) - ChatGPT - Gmail - Google Maps - HubSpot CRM - HubSpot Content Hub - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub - Mailchimp - Pennylane - Sage CRM - Salesforce Sales Cloud - Slack - Stripe - Typeform ... さらに4件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [ツアーオペレーターソフト](https://www.capterra.jp/directory/20033/tour-operator/software) ## 関連カテゴリー - [ツアーオペレーターソフト](https://www.capterra.jp/directory/20033/tour-operator/software) - [旅行代理店向けソフト](https://www.capterra.jp/directory/20034/travel-agency/software) - [出張管理システム](https://www.capterra.jp/directory/31057/travel-management/software) ## 代替製品 1. [Bókun](https://www.capterra.jp/software/178518/bokun) — 4.7/5 (456 reviews) 2. [Rezdy](https://www.capterra.jp/software/122690/rezdy) — 4.5/5 (237 reviews) 3. [FareHarbor](https://www.capterra.jp/software/135106/fareharbor) — 4.7/5 (1127 reviews) 4. [TrekkSoft](https://www.capterra.jp/software/126665/tour-activity-booking-system) — 4.5/5 (230 reviews) 5. [Signature](https://www.capterra.jp/software/181137/signature) — 4.8/5 (29 reviews) ## レビュー ### "Streamlining My Business with Ezus: A Game-Changer for Tour Operators" — 5.0/5 > **Mayu** | *2025年3月7日* | ホスピタリティ | おすすめ評価：8.0/10 > > **良いポイント**: The quotation system is by far the best feature of Ezus\! It’s seamlessly linked to Google Spreadsheets, making it incredibly easy to manage and track each tour’s status with customizable bars. This functionality has been a game-changer for organizing my tours efficiently. It’s intuitive, convenient, and saves me so much time—I absolutely love it\! > > **改善点**: Overall, Ezus is great, but I’d say that it offers so many functions that, for my relatively simple workload, there are features I haven’t fully explored or utilized yet. This is more of a personal challenge, as I haven’t had the time to dive into all the tools available. However, I’m confident that as my needs grow, I’ll be able to take full advantage of everything Ezus has to offer. > > My overall experience with Ezus has been extremely positive. The platform has made managing tours and quotations so much easier and more organized. The integration with Google Spreadsheets and the customizable tracking bars have been so flexible and improved my efficiency. The system is intuitive and user-friendly, which has allowed me to handle everything on my own, including managing multiple group tours without feeling overwhelmed. What truly sets Ezus apart is not just the system but the team behind it. They have been incredibly supportive and encouraging so that I can grow and improve my start-up business. They consistently follow up, answer any small questions, and help clarify minor confusions. I always receive quick, friendly, and professional responses that make me feel well-supported every step of the way. While there are many features I haven’t yet had the chance to explore, I’m confident that Ezus will continue to support my business as it grows. I’m truly impressed by how it has streamlined my workflow, and I look forward to using more of its functions in the future. ----- ### "Flexible and Always-Evolving System with a Great & Real Team Behind It" — 5.0/5 > **Chiara** | *2025年9月3日* | レジャー、旅行、観光 | おすすめ評価：10.0/10 > > **良いポイント**: The high level of customization was a key factor in choosing Ezus over other platforms. It gave us the flexibility we needed to adapt the system to our unique workflows. From the start, the Ezus team was responsive and committed to continuous improvement. They supported us every step of the way during the migration from our previous system, making the transition smooth and efficient. While some features were initially missing, many of them have since been implemented thanks to their ongoing updates. The team is highly professional, knowledgeable, and solution-oriented. Even when a specific feature isn’t available yet, they always propose viable alternatives and keep us informed about upcoming enhancements. The platform is also very stable, which gives us confidence in using it daily. A standout feature has been the traveler presentations. With customizable templates tailored to our brand and preferences, and the helpful support of their team, we’ve noticed a clear improvement in how clients receive our proposals. They also keep the proposals updated to stay aligned with changing times. Ezus has genuinely improved the way we present our trips. > > **改善点**: Some features we initially needed weren’t available. However, the team has addressed most of them through regular updates and is clearly committed to ongoing development. > > Our experience with Ezus has been extremely positive. The platform adapts well to our needs, the support is outstanding, and the continuous improvements show a clear commitment to their users’ success. ----- ### "Ezus experience for DMC in Provence" — 5.0/5 > **Hugo** | *2026年4月29日* | イベント企画運営 | おすすめ評価：10.0/10 > > **良いポイント**: The ability to manage the full commercial workflow in one place — from building detailed travel proposals with itemised costs to tracking margins per project. As a boutique DMC, having a clear view of profitability before and after each trip is exactly what we needed. The proposal format is also professional enough to send directly to agency partners without additional formatting work." > > **改善点**: The finance section takes a bit of time to get comfortable with, but the onboarding team made the whole process very smooth. > > A powerful tool for a boutique DMC — it centralises everything from proposals to margin tracking in one place. Still getting familiar with all the features, but it's clearly built for our industry. ----- ### "Was initially excited but..." — 3.0/5 > **Angeliki** | *2023年7月22日* | レジャー、旅行、観光 | おすすめ評価：0.0/10 > > **良いポイント**: Very good support although I was appointed to a person that was new at Ezus and was not actually able to train me and answer my questions. When I contacted them with issues they immediately got back to me though. Some nice features but definitely the UI is outdated. I would be better off using Microsoft Word and PPT and Adobe PDF. > > **改善点**: If you are looking for software in which you will be using Word, Excel, and PowerPoint using variables, then this is for you. Unfortunately, this is not the case for me. I wanted software that will get the hectic work of creating itineraries in Word and PPT off my shoulders and have a more intuitive system with an easy-to-use drag-and-drop builder that will present the trip plan in a beautiful way without any hassle. Ezus is not like that. You have to put tons of work into the system before it can work for you. Each Word and PPT has to be set by you with variables so that the final result appears properly - in many cases, it does not - like when a tour description is big I had to manually add a page and make sure that the description fits. If I did not do that the description would be a complete mess and the system does not add space automatically to fit the input lines. To be honest, the most frustrating part was the fact that during the presentation the person that was appointed to present the software never told me that I had to put so much work to set all the pre-set docs (word docs that are there, and ppt's) with variables to fit your needs. And what if I am not good with using variables and understanding how they should work? No one told me that the whole system is based on Microsoft (word \& ppt). If I had known from the beginning I would have never paid - the very expensive price (way more expensive than competitive software doing the same or even better work). > > They do not even give a trial period for you to see if the system is good for you and your business needs. Just a short demo (they show what they want only) and then they bombard you with emails to pay the subscription. And of course, no refund even if you reach out shortly after the purchase to tell them that this is not what you were looking for and expecting. Totally my fault though. When no free trial is offered that should gain suspicion. Anyway, this might work for lots of people but definitely does not work for me since I want something that is automated and makes my life easier not harder. ----- ### "A Reliable Platform for travel agencies" — 5.0/5 > **Nadia** | *2026年3月10日* | レジャー、旅行、観光 | おすすめ評価：10.0/10 > > **良いポイント**: It helps us keep all the information in one place and saves our team a lot of time. The platform is quite intuitive and practical for our daily work. > > **改善点**: In the beginning the platform felt a bit complex when starting to use it, and some features take time to fully understand. However, once you get used to it, it becomes much easier to work with. Some tools for managing group travel (GIR type groups) are still missing but they are working on that. > > We have been using Ezus for the past 7 months and so far we are very satisfied with the platform. It helps us create professional and visually appealing travel proposals efficiently while keeping all information centralized. The tool is intuitive and continues to improve, making it a valuable solution for our team. ----- ページ：1 / 4\ 次へ: [次ページ](https://www.capterra.jp/software/190113/esus?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/190113/esus) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## 構造化データ