Detrackは、パワフルな宅配管理ソフトウェアです。一人目の運転手は、永久に無料。このソフトウェアを使用すると、地図上で車両をリアルタイムで追跡し、iOS／Androidアプリだけでリアルタイムの電子配達証明 (E-POD) をキャプチャすることができます。このアプリは26の言語に翻訳され、世界中で毎日使用され、何百万もの配達を完了しています。
サードパーティ・ロジスティクス (3PL) 宅配業者、コールド・チェーン・ロジスティクス・サービス、物流ソフトウェア・プロバイダーに最適です。 小売業者、eコマース事業者。 医薬品、食品および飲料配送。
クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
Excellent software built by smart team who knows their customers well
製品を使ってみた感想： I have been a user of Detrack since 2012 and recently, we've intensified the use of it as we ramp up our business to add more drivers and delivery routes. Detrack make it possible for us to scale up 50X. We couldn't have managed to do it without some sort of smart software. Best of all, the customer support is top-notch! Every time I have issues, they reply extremely fast AND more importantly, with a solution! Keep up the good work team!
Easy to set up and use for both the route planner and the delivery drivers. All the functions work perfectly and seamlessly. They are customisable too. Dashboard and all the tools are user-friendly.
Direct and seamless integration with e-commerce platform such as Shopify would be amazing to implement. It can currently be done using Zapier, but not the easiest to set up and it doesn't work seamlessly, so we're still reverting to manual Excel uploads for now.
Hey, Roland! Thank you much for your kind, encouraging words. We are extremely pleased to hear that Detrack has made it possible for you to scale up to 50 times! From Day 1, Detrack was designed to be seamlessly scalable. Making it easy for users to onboard and get started is a main goal for us as well, so we're glad you find our solution user-friendly and easy to navigate. Our support team is always at hand to solve any issue our users are facing, and as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into. Thank you once again for the review, Roland, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.
Supports advanced requirements & support is awesome
I needed to integrate it with an existing process and needed a few unusual features, like the ability to import a list of notification emails per delivery site. I learned the hard way that other delivery tracking/notification systems can't handle this. Before I started paying, I started with the free version and I got stuck with the file import. I emailed support thinking that, as a free user, I wouldn't get support, but I got an answer within a couple of hours AND it solved my problem! They attached the correct import spreadsheet and that fixed it.
There's a few little quirks in using the software - eg the page in which I tried to put in my billing info was unresponsive. I used the chat feature and immediately got a response with a workaround solution. Also, it took me a while to figure out how to customize the different notification emails. You sort of have to go to multiple places but I now realize that the tremendous flexibility in how these emails are set up and what info they include make it tailor fit my needs and it's easy now.
Detrackに切りかえた理由： Flexibility, value for money, great support, transparent pricing
Hey, Nevra! Thank you much for your kind, encouraging words. As always, our support team will do their best to solve any issue you're facing (regardless of the plan you're on), as our goal is for ALL Detrack users to have the best, seamless experience possible using our solution. As we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into. Thank you once again for the positive review, Nevra!
So far so good.
製品を使ってみた感想： So far so good.
Effective software with simple functions available that allows all users to understand and use easily.
Integration - Integration steps is complex and difficult to understand, and requires a lot of assistance from Detrack Support.
Hey Jasmine, Thank you so much for your review. As Detrack is designed to be user-friendly, we are glad to hear you find our effective software with the simple functions available easy to understand and use for all users. And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into. Thank you once again for the review, Jasmine.
Excellent Delivery Management System
製品を使ってみた感想： I have been using Detrack for the management of deliveries for my Florist business for many years now. It has really helped to improve the delivery part of my service. By using Detrack we have a much more efficient system with excellent record keeping. I am now starting to work with Detracks companion software Elasticroute for route planning, particularly at busy peak periods. Both systems work seamlessly together and have provided me with a very good overall experience. When I do need any help with setup or queries, I have found Detrack support to be excellent every time. Overall Detrack is an excellent product.
Very easy to use by administration and drivers, helps to keep our deliveries organized with real-time delivery information. Has excellent data import and job search capabilities.
None - all aspects of the software works very well.
Thank you Anne for your great feedback! It makes our day to know that Detrack is achieving the goal of helping SMEs like yours achieve a high level of efficiency in handling your last mile deliveries especially during Florists' peak seasons. We look forward to providing you with continued timely support.
製品を使ってみた感想： wer easily. It has allowed us an easy way to organize (and in turn invoice) our work. It allows us to give the customer the access we want them to have easily to see the data relevant to them and gives our dispatch the ability to quickly make changes on the fly! The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also!
The versatility as well as the functionality. This could be used for any number of businesses that wanted to track vehicles and service work on the road while it's mainly focused on couriers. It's also easy to use...we taught 20 new drivers for a large product shipping how to use the software in about 3-5 mins each. Everyone operated it easily.
It appears overwhelming at first, though there are lots of tutorials and support is readily available to help. They reply to emails quickly and are always helpful
Thank you so much for your encouraging words. As Detrack is designed to be user-friendly, we are extremely pleased to hear you've been able to teach 20 new drivers how to use Detrack with ease. Our mission is also to provide businesses around the world access to both innovative and affordable technology to power their last mile deliveries, so we take extreme pride being able to present you a cost-effective solution that's reliable, scalable, and seamless to implement. And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into. Thank you once again for the positive review, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.