---
description: Venmoを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Venmoとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [決済システム](/directory/30232/payment-processing/software) > [Venmo](/software/182159/venmo-)

# Venmo

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> あらゆるタイプの購入によりユーザーの送金を実現する、モバイル・ベースのソーシャルコマース・プラットフォーム。
> 
> 評価：9306人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Venmoの対象ユーザー

中小企業に最適なモバイル・プラットフォームであり、ユーザーの送金実行を支援します。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.7/5** | 9306 レビュー |
| 使いやすさ | 4.7/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.4/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.8/5 | レビュー全体に基づく |
| 機能 | 4.6/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: PayPal
- **ロケーション**: San Jose, アメリカ
- **設立**: 1998

## ビジネスコンテキスト

- **価格モデル**:  (無料版が利用可能)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: 英語
- **利用可能な国**: アメリカ合衆国

## 機能

- ACH支払い処理
- デビットカード／クレジットカード処理
- モバイル決済
- レポート／分析
- 直接払い
- 複数支払いオプション

## 統合 (合計4件)

- Cash App
- Meta for Business
- PayPal
- PayPal Enterprise Payments

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート

## Category

- [決済システム](https://www.capterra.jp/directory/30232/payment-processing/software)

## 関連カテゴリー

- [決済システム](https://www.capterra.jp/directory/30232/payment-processing/software)
- [POSシステム](https://www.capterra.jp/directory/20052/point-of-sale/software)

## 代替製品

1. [Stripe](https://www.capterra.jp/software/123889/stripe) — 4.6/5 (3387 reviews)
2. [PayPal](https://www.capterra.jp/software/179251/paypal) — 4.6/5 (26683 reviews)
3. [Square Payments](https://www.capterra.jp/software/170278/square-payments-processing) — 4.7/5 (2716 reviews)
4. [Square Point of Sale](https://www.capterra.jp/software/154907/square-point-of-sale) — 4.6/5 (3039 reviews)
5. [Shopify](https://www.capterra.jp/software/83891/shopify) — 4.5/5 (6721 reviews)

## レビュー

### "Convenient and Easy-to-Use Payment App" — 5.0/5

> **Ethan** | *2026年9月20日* | 建設 | おすすめ評価：8.0/10
> 
> **良いポイント**: What I like most about Venmo is how simple and convenient it is. It’s easy to send and receive money, and the app is straightforward to use without feeling confusing. I think it offers good value for the money, and I like having the option to use a credit card when I need to. The fees are generally reasonable and easy to understand, and Venmo can also be really useful for small businesses or anyone who needs an easy way to accept payments. Customer support has been helpful when I’ve had questions, and although I’ve experienced an occasional glitch or delay, nothing major has gotten in the way of using the app. Overall, Venmo makes payments quick, convenient, and hassle-free.
> 
> **改善点**: The biggest thing I like least about Venmo is that some of the fees can add up, especially when using certain payment methods or transferring money instantly. I’ve also experienced occasional glitches or delays, which can be frustrating when I need a payment to go through quickly. Customer support can sometimes take longer than expected to respond, and I wish there were a little more protection and flexibility when dealing with payment issues or disputes. Overall, Venmo is convenient, but the fees, occasional technical problems, and customer service delays are the main areas I think could be improved.
> 
> Overall, my experience with Venmo has been pretty positive. It’s convenient, easy to use, and makes sending and receiving money quick and simple. I like having different payment options and being able to use Venmo for both personal transactions and small-business payments. There have been a few occasional glitches, fees, and delays with customer support, but they haven’t been enough to outweigh the convenience. Overall, Venmo has been a reliable and useful way to manage everyday payments.

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### "Good application to easily send and receive payments but be cautious when using." — 4.0/5

> **Victoria** | *2025年12月3日* | 美術、工芸 | おすすめ評価：9.0/10
> 
> **良いポイント**: I have used Venmo to aid with money transactions for the past 3-5 years. Venmo is free to use however if you want to transfer your money quickly you have to pay a small fee. I have many small businesses and side hustles and Venmo is very easy to use with minimal to no set up or commitment required.
> 
> **改善点**: Venmo allows you to complete payments via credit/debit card or straight from your bank account. The main thing that I do not like about Venmo is that there is minimal security to protect you if you do not receive the good that you pay for, so I only use this application if I have the item in hand. I have used Venmo's customer support system 2 times in order to attempt to cancel payments 1 that was accidentally sent to the wrong person and another that I completed a payment and did not receive my product. Both times I reached out to customer support they were quick to respond however not very helpful when attempting to get my money back.
> 
> Overall I think Venmo is a very quick and easy application to use when wanting to send and receive money however I would just be wary when using this to pay for products or goods when you do not have the items in hand.

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### "Free and easy to use but security is a concern" — 4.0/5

> **Md** | *2026年8月31日* | 高等教育 | おすすめ評価：7.0/10
> 
> **良いポイント**: It is very easy to set it up to transfer fund to and from bank account. Creating an account was very straight-forward for me. I liked how easy I could add friends and family.
> 
> **改善点**: The interface and the size of writing looks oddly bigger. Also, the transaction history is tough to access and see. I do not see any referral bonus system.
> 
> It is free I mean the transfer from and to bank account transactions, but I see that the security is not best there, I heard many complains about getting scammed.

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### "Consider only for convenience" — 2.0/5

> **Jessica** | *2026年6月18日* | 健康、ウェルネス、フィットネス | おすすめ評価：5.0/10
> 
> **良いポイント**: The ease of tap to charge your customers for small business p.o.s. and the many different methods of how to withdraw the money to whatever card or account you prefer
> 
> **改善点**: When you have a problem with your account , not something you're in control of they'll ask you to verify yourself for them to unrestrict your funds for you to use. I had a situation where it was literally life or death and received donations for redemption of a dog from the pound or they would euthanize him the following day. Well I swear Venmo restricted the account and they have a 3 day waiting period for them to look at the documents you uploaded and they cannot bypass that mark it urgent or speed it up no matter the situation
> 
> It's convenient but I just don't agree with their customer service or the policy for reasons they block you and for his many times they do infact.. it's annoying

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### "Venmo so easy" — 4.0/5

> **julianne** | *2026年6月18日* | 機械工業 | おすすめ評価：9.0/10
> 
> **良いポイント**: Venmo is an easy way to pay and receive payments with family and friends and small business\!  Increasingly used by retailers
> 
> **改善点**: Fees tied to venmo can be a little intimidating for some businesses and not for profits forcing you use a different method
> 
> easy to use, widely accepted I especially love the ability to create monthly requests or payments.  Great\!

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