--- description: FileWaveを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FileWaveとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [MDM (モバイルデバイス管理)](/directory/30584/mobile-device-management/software) > [FileWave](/software/182010/filewave-endpoint-management) # FileWave Canonical: https://www.capterra.jp/software/182010/filewave-endpoint-management ページ：1 / 3\ 次へ: [次ページ](https://www.capterra.jp/software/182010/filewave-endpoint-management?page=2) > コンピュータおよびモバイル・デバイス上のデバイス、アプリ、設定のインベントリ作成および管理。Windows、Mac、iOS、Android、Chrome OSをサポートします。 > > 評価：37人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### FileWaveの対象ユーザー FileWaveの機能豊富な統合エンドポイント管理ソリューションは、スタッフと予算が限られたマルチプラットフォーム環境を管理する中小企業、学区に最適です。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.4/5** | 37 レビュー | | 使いやすさ | 4.4/5 | レビュー全体に基づく | | カスタマー・サポート | 4.4/5 | レビュー全体に基づく | | 価格の妥当性 | 4.6/5 | レビュー全体に基づく | | 機能 | 4.5/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: FileWave - **ロケーション**: Indianapolis, アメリカ - **設立**: 1992 ## ビジネスコンテキスト - **価格プラン**: $40.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Windows（オンプレミス）, Chromebook（デスクトップ） - **サポートされる言語**: スペイン語, ドイツ語, フランス語, 英語 - **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, スイス, ドイツ, ブラジル, メキシコ, 中国, 日本 ## 機能 - BYOD管理 - Remote Update/Installation - アプリ管理 - エンドポイント管理 - コンプライアンス管理 - コンプライアンス追跡 - セキュリティ管理 - ソフトウェア管理 - デプロイ管理 - パッチ管理 - プロセス／ワークフロー自動化 - ポリシー管理 - ユーザー・デバイスの自動認識 - リモートアクセスとモニタリング - リモートアクセス／コントロール - レポート／分析 - 全ネットワーク管理 - 在庫管理 - 契約・ライセンス管理 - 応募管理 - 脆弱性診断 - 自動スキャン - 自動パッチデプロイ - 設定の管理 - 資産追跡 ## 統合 (合計1件) - ServiceNow ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [MDM (モバイルデバイス管理)](https://www.capterra.jp/directory/30584/mobile-device-management/software) ## 関連カテゴリー - [MDM (モバイルデバイス管理)](https://www.capterra.jp/directory/30584/mobile-device-management/software) - [パッチ管理ツール](https://www.capterra.jp/directory/10017/patch-management/software) - [IT資産管理ツール](https://www.capterra.jp/directory/30077/it-asset-management/software) - [統合エンドポイント管理 ソフト](https://www.capterra.jp/directory/32835/unified-endpoint-management/software) ## 代替製品 1. [Hexnode UEM](https://www.capterra.jp/software/146405/hexnode-mdm) — 4.6/5 (153 reviews) 2. [Rippling](https://www.capterra.jp/software/172127/rippling) — 4.9/5 (4781 reviews) 3. [JumpCloud Directory Platform](https://www.capterra.jp/software/175092/jumpcloud-daas) — 4.6/5 (267 reviews) 4. [Applivery](https://www.capterra.jp/software/191345/applivery) — 4.6/5 (70 reviews) 5. [TeamViewer ONE](https://www.capterra.jp/software/122252/teamviewer) — 4.6/5 (11626 reviews) ## レビュー ### "A new way of our “deployment-thinking”\! And still a great choice..." — 5.0/5 > **Mirko** | *2019年1月16日* | メディア制作 | おすすめ評価：10.0/10 > > **良いポイント**: Self-service and kiosk - in the future we will increasingly focus on supporting the end users in their independence. With a well-structured self-service and an IT-supported kiosk, end users should have more control. 
 DEP - the integrated DEP Manager will support us in the introduction of DEP with new and"old" devices and will facilitate the initial inclusion of new hardware in our client management. 
FileVault Key Management - We are already using Institutional Recovery Keys, but want touse the personal key solution in FileWave in the future. 
 License Management - For administrative overviews of compliance reports, we will useFileWave in the future. This gives our administrators a quick overview of the licenserequirements. 
with our external procurement solution including various release processes, license softwareshould be automatically made available to authorized persons in addition to the previousmostly free software. 
 MDM - In addition to the daily challenge of smaller requirements, we will continue to expandthe DEP integration with FileWave and guarantee a smooth integration of the iOS devices. 
 Network - Exchange with other IT colleagues from other companies to get to know manyother possibilities. In many cases the problems are comparable, the solution does not always have to be reinvented. > > **改善点**: I am just worried about the fact, that it took us such a long time for choosing this product. > > Our impressions on FileWave: Sureley it is all about technology. But we are only a small team of 5 admins for all our apple clients. So we need a strong partner with an outstanding support. 
This includes various in-house and almost worldwide (even if only sporadically) departments with several demands on software, settings and needs. Before the decision to FileWave, various adjustments were only possible to a limited extent and with considerable effort. It already started with an elaborate process to create, test, re-adapt, and distribute packages to the right places. Without a meaningful booster process in a DMZ this was hardly possible. We can now finally rethink - filesets replace the time-consuming use of packages in almost allplaces. And this in a mostly simple but always complex way to expand. Includes all software, preferences, setting, access permissions and pre-post-whatever scripts. Thus complex installations can be summarized wonderful simply and still be arranged in individually. 
This was one of the outstanding features of Filewave, as it saves us a lot of time and takes our thinking about the distribution of needs of all kinds to a new level. Second: With the booster technology, we now have access to all our employees, no matter where, at what time or in what network. The Internet is all it takes for our IT to act. For changes and updates of security settings and innovations of our production software, this procedure is unremitting and gives us an time advance ----- ### "Filewave, the technicians tool" — 4.0/5 > **Ben** | *2022年1月12日* | 教育管理 | おすすめ評価：8.0/10 > > **良いポイント**: there's not some overly built GUI with flashy colors, but i've found nost anything I want to do MDM wise, you can make it happen, and usually there are several ways you can make it happen depending on what you need. I love the customization. I built my device hierarchy from nothing and have been able to confugre how I want to see things, add custom fields, multiple locations, etc etc. > > **改善点**: While having that customization is great I do feel as though custom reports are not as readily available as i'm used to, I would like to be able to export device info on spreadsheets when needed and i've had trouble generating specific reports for certain rollouts when needed. > > We have had a great experience, I would definitely recommend ----- ### "A buggy and directionless mess" — 2.0/5 > **Matt** | *2022年5月9日* | デザイン | おすすめ評価：1.0/10 > > **良いポイント**: Cross-platform (Windows, macOS, iOS, tvOS) > > **改善点**: BUGS, ENDLESS BUGS, with no 'Known issues' documents published Very little is ready "out of the box" - prepare to build all automation/commonly-used information items yourself Support is SLOW and lackluster at best Product development is slow and generally problematic with each release > > We purchased FileWave because we needed a cross-platform endpoint management solution for our environment, and it was less expensive than other options at the time. Plus, we were forced to look for a new solution after our former one, "Absolute Manage" was discontinued, and several engineers for that product reportedly ended up working with FileWave. After basic deployment was finished and we began shutting down our Absolute Manage services, the issues started adding up. Basic client information missing, inability to customize display, issues with duplicated clients, issues with MDM enrollment \&/or profile installation for new devices...the list of issues over the years is longer than I can even summon in my head. We've begrudgingly been able to customize the product over the years to do the basic things you might want from an endpoint management software, but the number of outstanding issues is still significant. Support sessions frequently involve rescheduling at the last minute or joining a session only to sit for 10-15 minutes with nothing happening, or watching a support technician flounder around in the CLI, checking in with their team to figure out how to run commands... Basic things will occasionally break or get replaced with options purchased from other vendors (such as the remote session 'Observe' function being replaced with TeamViewer, which requires more money if you want to license more than the 2 users granted to each FileWave deployment). ----- ### "Must Have for a hybrid environment" — 5.0/5 > **Bert** | *2020年7月8日* | コンピュータ・ソフトウェア | おすすめ評価：10.0/10 > > **良いポイント**: Being able to manage Windows, macOS, and iOS devices with one tool was a must. Being able to enroll machines with Apple's DEP into FileWave and enroll Windows machines with Group Policy made it a very easy deployment. It was instrumental in helping us achieve a fully remote-work environment to be able to deploy software, and gather device information from their Custom Field features. > > **改善点**: Having a cloud based administrative portal would be a huge plus. There is some scripting knowledge that is needed in order to accomplish the things you want to do with Windows machines, as there is no native "profile manager" or GPO-like menu like for macOS. > > Overall the experience with FileWave and their staff have been a good experience. Their solutions engineers and professional services team have went above and beyond to help us get to where we need to be for device management. ----- ### "FileWave Endpoint Management" — 5.0/5 > **Heidi** | *2019年9月24日* | 教育管理 | おすすめ評価：10.0/10 > > **良いポイント**: The software is easy to use, it works quickly. Years ago we had to re-image computers to distribute updates. With FileWave, you just create the file set and update the model, off it goes to all of the client devices. It is a top quality MDM and makes managing iPads a breeze. Another nice feature is device location. Once enrolled a device sends a location. It makes locating lost devices easier. > > **改善点**: Honestly, I can't think of anything at the moment. This product has made life so much easier in our department. > > FileWave has saved so much time with distributing software, updates and managing our iPads. ----- ページ：1 / 3\ 次へ: [次ページ](https://www.capterra.jp/software/182010/filewave-endpoint-management?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/182010/filewave-endpoint-management) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ