--- description: Malcolm!を実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Malcolm!とは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [ポータルツール](/directory/14/portal/software) > [Malcolm\!](/software/181117/malcolm) # Malcolm\! Canonical: https://www.capterra.jp/software/181117/malcolm ページ：1 / 3\ 次へ: [次ページ](https://www.capterra.jp/software/181117/malcolm?page=2) > Malcolm\!は、ユーザーがオンラインでサービス提供、インタラクション、連携が可能な、使いやすいツールセットです。 > > 評価：36人のユーザーによる評価は**4.9/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Malcolm\!の対象ユーザー ユーザー体験の向上に取り組む世界中の企業や組織に、サービスを提供しています。Malcolm\!はユーザーとの優れた関係を構築します。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.9/5** | 36 レビュー | | 使いやすさ | 4.7/5 | レビュー全体に基づく | | カスタマー・サポート | 4.9/5 | レビュー全体に基づく | | 価格の妥当性 | 4.9/5 | レビュー全体に基づく | | 機能 | 4.8/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Acknowledgement - **ロケーション**: London, 英国 - **設立**: 2003 ## ビジネスコンテキスト - **価格プラン**: £36.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: 英語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク さらに209件 ## 機能 - Catalog Management - Third-Party Integrations - Workflow Automation - アクセス制御・許可 - アンケートおよびフィードバック - コラボレーションツール - コンテンツ管理 - セルフサービスポータル - テキスト編集 - ドキュメント管理 - ドラッグ・アンド・ドロップ - ナレッジベース管理 - ファイル共有 - フォームのカスタマイズ - フォーム作成・デザイン - フォーム管理 - フルテキスト検索 - ブランディングのカスタマイズ - レポートと統計 - 検索／フィルター - 顧客ポータル ## 統合 (合計15件) - Asana - Auth0 - Dropbox Business - HubSpot CRM - Jira - Mailchimp - Mailgun - Memberstack - Mews - Slack - Trello - Twilio - Zapier - Zendesk Suite - Zoho CRM ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [ポータルツール](https://www.capterra.jp/directory/14/portal/software) ## 関連カテゴリー - [ポータルツール](https://www.capterra.jp/directory/14/portal/software) - [フォーム自動化ソフト](https://www.capterra.jp/directory/10023/forms-automation/software) - [ナレッジマネジメントツール](https://www.capterra.jp/directory/30094/knowledge-management/software) ## 代替製品 1. [Confluence](https://www.capterra.jp/software/136446/confluence) — 4.5/5 (3697 reviews) 2. [Microsoft SharePoint](https://www.capterra.jp/software/1167/sharepoint) — 4.4/5 (5446 reviews) 3. [Notion](https://www.capterra.jp/software/186596/notion) — 4.7/5 (2772 reviews) 4. [Connecteam](https://www.capterra.jp/software/153140/connecteam) — 4.6/5 (5298 reviews) 5. [Guru](https://www.capterra.jp/software/145390/guru) — 4.8/5 (639 reviews) ## レビュー ### "Malcolm\! Saved us Time and Money" — 5.0/5 > **Antony** | *2019年7月18日* | 情報技術、情報サービス | おすすめ評価：10.0/10 > > **良いポイント**: It's incredibly quick to produce complex forms and have the data pushed to our other integrations. This sort of thing would normally take days or weeks, and Malcolm\! did it in an hour. The admin interface is really well designed, easy to use and looks great. > > **改善点**: I don't have any real complaints. The only thing to bear in mind is that there are an awful lot of options when it comes to configuring workflows, and you need to take your time to familiarise yourself with everything. > > It has been really easy to join the service and to configure our workflow instances. There are so many parts to the software it's hard to describe succinctly, but that also means it's very powerful out of the box. I think the admin system looks really good and does a great job of showing you relevant information, stats and ways to enhance the basic configurations. Simply put, it did what I needed it to do without reading any documentation, for a reasonable price, and it all took far less time than I expected. It just works\! ----- ### "A Modern Helpdesk Solution with Workflows" — 5.0/5 > **Hari** | *2020年10月11日* | コンピュータ・ソフトウェア | おすすめ評価：9.0/10 > > **良いポイント**: Great UI and design, intuitive workflow based features, and stellar enterprise-level capabilities. > > **改善点**: Integrations are a bit lacking and haven't really seen man updates (publically). > > Malcolm has been a pleasure to use and implement. ----- ### "Great software solution" — 4.0/5 > **Joe** | *2021年11月8日* | エンタテインメント | おすすめ評価：7.0/10 > > **良いポイント**: Malcolm\! is a simple and easy software solution for our needs - a client-only portal containing the 'how-to' for activating across our various spaces. The layout and architecture makes navigating the information easy. > > **改善点**: Tricky to alphabetically order content, but doable\! > > Easy and enjoyable. ----- ### "Fantastic product for knowledge bases & Smart Questionnaires" — 5.0/5 > **Mark** | *2022年6月27日* | 農業 | おすすめ評価：10.0/10 > > **良いポイント**: Malcolm makes it very easy to create rich snippet FAQ's that look great, are easy to search by customers and add SEO value to the website. > > **改善点**: The storage space provided by default is perhaps a little on the small side. > > We use Malcolm for many things, but the main usage is for building up a large and rich Knowledge Base / Questions \& Answers system. It is quick and simple for staff to add questions and answers to help our customer support obligations. ----- ### "Incredibly useful and efficient" — 5.0/5 > **Benjamin** | *2020年5月18日* | 環境サービス | おすすめ評価：10.0/10 > > **良いポイント**: Malcom\! allowed me to create my own FAQ page in minutes. This tool is very ergonomic, it's very simple to add a logo and the icons of our choice, in other words, our Malcom page is fully customizable. The team behind Malcom is very friendly and efficient, I didn't wait long before having my questions answered. With Malcom, what I like above all is that it's possible to have indicators concerning the effectiveness of our FAQs and to modify them accordingly. In addition, the tool doesn't stop evolving so I am impatient to see how it will evolve, I also have several suggestions for improvement\! > > **改善点**: I don't have much to reproach to Malcom\! except the color selection tool which is, for my taste, not very practical, even if it remains simple to use nevertheless. > > As you can imagine with the rating I gave to Malcom. I am very happy to have discovered this tool. I first had views on the BetterDoc software, then when I discovered Malcom and its design, I was immediately won over. To be honest, I love the design and colors pre-selected in the presentation FAQ so much that I really can't wait to finish creating my FAQs to test them myself and also find out what my users think. There is so much to say about Malcom that I cannot include them all in this short description, I sincerely think that it would be a shame not to try it for yourself in order to get your own idea because we are all different and don't have the same expectations. For my part, I am a satisfied client, so why not you? Malcom\! fulfills its role perfectly by highlighting your FAQs and with its sleek design that you can customize according to your tastes. It's a safe bet that your users / customers will also like it. ----- ページ：1 / 3\ 次へ: [次ページ](https://www.capterra.jp/software/181117/malcolm?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/181117/malcolm) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ