--- description: Telegramを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Telegramとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [カスタマーコミュニケーション・マネジメント システム](/directory/31002/customer-communications-management/software) > [Telegram](/software/180347/telegram) # Telegram Canonical: https://www.capterra.jp/software/180347/telegram ページ：1 / 258\ 次へ: [次ページ](https://www.capterra.jp/software/180347/telegram?page=2) > メディア交換、データの暗号化、写真編集機能などを提供するクラウドベースのメッセージングアプリケーションです。 > > 評価：6426人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Telegramの対象ユーザー ファイル共有やシークレットチャットなどを利用できる、個人利用やあらゆる規模の企業向けに作られたインスタントメッセージング・プラットフォームです。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.7/5** | 6426 レビュー | | 使いやすさ | 4.7/5 | レビュー全体に基づく | | カスタマー・サポート | 4.3/5 | レビュー全体に基づく | | 価格の妥当性 | 4.7/5 | レビュー全体に基づく | | 機能 | 4.6/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Telegram Messenger ## ビジネスコンテキスト - **価格モデル**: (無料版が利用可能) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: アラビア語, イタリア語, オランダ語, スペイン語, ドイツ語, ポルトガル語, 英語, 韓国語 - **利用可能な国**: アラブ首長国連邦, イギリス ## 機能 - Discussions/Forums - インタラクション追跡 - コラボレーションツール - パーソナライゼーション - ビデオ会議 - マルチチャネル・コミュニケーション - 検索／フィルター - 音声通話 ## 統合 (合計2件) - Instagram - WhatsApp ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - チャット対応有 ## Category - [カスタマーコミュニケーション・マネジメント システム](https://www.capterra.jp/directory/31002/customer-communications-management/software) ## 関連カテゴリー - [カスタマーコミュニケーション・マネジメント システム](https://www.capterra.jp/directory/31002/customer-communications-management/software) - [チーム コミュニケーション ツール](https://www.capterra.jp/directory/31033/team-communication/software) ## 代替製品 1. [Microsoft Teams](https://www.capterra.jp/software/168668/microsoft-teams) — 4.5/5 (11074 reviews) 2. [Slack](https://www.capterra.jp/software/135003/slack) — 4.7/5 (24140 reviews) 3. [Connecteam](https://www.capterra.jp/software/153140/connecteam) — 4.6/5 (5296 reviews) 4. [Google Workspace](https://www.capterra.jp/software/168389/google-workspace) — 4.7/5 (17613 reviews) 5. [Google Chat](https://www.capterra.jp/software/175800/chat) — 4.5/5 (2384 reviews) ## レビュー ### "Fast, reliable and great for group communication" — 5.0/5 > **Portia** | *2026年5月14日* | 病院、ヘルスケア | おすすめ評価：10.0/10 > > **良いポイント**: Telegram is fast, easy to use and works well across different devices. I like the group chat features, file sharing and how smooth the app feels even with large groups or channels. It’s also useful for keeping in touch and joining communities with similar interests. > > **改善点**: Sometimes there are too many notifications from channels and groups, and it can feel a bit overwhelming. Some features can also take time to figure out for new users. > > Overall, my experience with Telegram has been positive. The app is reliable, quick and offers more features than many other messaging apps. I especially like the ability to share large files and access chats across devices easily. It’s a great platform for both personal communication and communities. ----- ### "5 Years of Reliable Work and News Communication" — 5.0/5 > **Oleg** | *2026年5月8日* | コンピュータ・ソフトウェア | おすすめ評価：10.0/10 > > **良いポイント**: Telegram is an excellent tool for work communication and staying up to date with news channels. The messaging is fast and reliable, group chats are well-organized, and the channel feature makes it easy to follow industry news and team updates in one place. The free plan offers great value with no limits on media sharing or message history. > > **改善点**: When subscribed to a large number of channels, the app can be slow to update and load new messages. There can be a noticeable delay in receiving notifications or refreshing content when many channels are active simultaneously. This can be frustrating when trying to stay on top of real-time information. > > I have been using Telegram for 5 years, primarily for work communication and following news channels. Overall it has been a very positive experience — it is reliable, feature-rich, and free. Despite occasional slowdowns with many active channels, it remains my go-to messaging platform for both professional and informational use. ----- ### "Good but not the best" — 3.0/5 > **Ilaria** | *2026年5月18日* | ホスピタリティ | おすすめ評価：6.0/10 > > **良いポイント**: The ease of use of this platform is amazing. It connects to your phone number and it is very similar to WhatsApp. > > **改善点**: Telegram is not such a secure platform. It is not as controlled as WhatsApp is and it is usually targeted by scammers. > > Great platform to use between friends but not to be use for business. If needed to be use for business is better to use the Secret chat configuration. ----- ### "Fast, Flexible, and Easy to Use Messaging App" — 5.0/5 > **Sven** | *2026年4月18日* | 食品製造 | おすすめ評価：10.0/10 > > **良いポイント**: elegram is extremely easy to use and offers a clean interface that makes messaging straightforward. The support for large groups, channels, bots, and file sharing adds a lot of flexibility and makes the app suitable for many different purposes. I also like that conversations sync well across devices and that the app feels fast and lightweight, even when used frequently throughout the day. > > **改善点**: One minor drawback is that the number of features can feel a little overwhelming at first for new users. Some privacy-related settings also require a closer look to fully understand how they work. Still, these are relatively small issues compared to the overall speed, convenience, and functionality that Telegram provides. > > I have been using Telegram for quite some time and I am very satisfied with it. The app is fast, intuitive, and works reliably across different devices, which makes everyday communication very convenient. I especially appreciate the large group features, channels, and the ability to share files easily, since these functions make Telegram more than just a simple messaging app. It offers a smooth and modern user experience that feels efficient for both private chats and larger communities. ----- ### "Offers more flexibility compared to some other messaging apps" — 5.0/5 > **Milagros** | *2026年5月24日* | 消費者サービス | おすすめ評価：10.0/10 > > **良いポイント**: I like that Telegram makes it easy to keep up with different parts of my day without switching between apps constantly. I use it for personal chats, work updates, sending documents, and even saving content ideas for the salon. Doesn’t feel overloaded with ads or unnecessary stuff. Group chats are also easier to manage compared to other apps > > **改善点**: The only thing I don’t really like is that group notifications can become a lot, especially during busy days. Sometimes it also takes a minute to find older files or messages. Also I can say not everybody uses this app, so communication still ends up split between apps > > Honestly, Telegram ended up becoming one of the apps I open the most throughout the day. Between work, appointments, content ideas, and random reminders, it’s been convenient having everything easy to access in one place. I started using it mainly for communication, but now I also use it to send myself notes, organize ideas, and keep up with fast-paced work stuff without feeling too cluttered ----- ページ：1 / 258\ 次へ: [次ページ](https://www.capterra.jp/software/180347/telegram?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/180347/telegram) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ