--- description: Telegramを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Telegramとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [カスタマーコミュニケーション・マネジメント システム](/directory/31002/customer-communications-management/software) > [Telegram](/software/180347/telegram) # Telegram Canonical: https://www.capterra.jp/software/180347/telegram ページ：1 / 258\ 次へ: [次ページ](https://www.capterra.jp/software/180347/telegram?page=2) > メディア交換、データの暗号化、写真編集機能などを提供するクラウドベースのメッセージングアプリケーションです。 > > 評価：6419人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Telegramの対象ユーザー ファイル共有やシークレットチャットなどを利用できる、個人利用やあらゆる規模の企業向けに作られたインスタントメッセージング・プラットフォームです。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.7/5** | 6419 レビュー | | 使いやすさ | 4.7/5 | レビュー全体に基づく | | カスタマー・サポート | 4.3/5 | レビュー全体に基づく | | 価格の妥当性 | 4.7/5 | レビュー全体に基づく | | 機能 | 4.6/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Telegram Messenger ## ビジネスコンテキスト - **価格モデル**: (無料版が利用可能) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: アラビア語, イタリア語, オランダ語, スペイン語, ドイツ語, ポルトガル語, 英語, 韓国語 - **利用可能な国**: アラブ首長国連邦, イギリス ## 機能 - Discussions/Forums - インタラクション追跡 - コラボレーションツール - パーソナライゼーション - ビデオ会議 - マルチチャネル・コミュニケーション - 検索／フィルター - 音声通話 ## 統合 (合計2件) - Instagram - WhatsApp ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - チャット対応有 ## Category - [カスタマーコミュニケーション・マネジメント システム](https://www.capterra.jp/directory/31002/customer-communications-management/software) ## 関連カテゴリー - [カスタマーコミュニケーション・マネジメント システム](https://www.capterra.jp/directory/31002/customer-communications-management/software) - [チーム コミュニケーション ツール](https://www.capterra.jp/directory/31033/team-communication/software) ## 代替製品 1. [Microsoft Teams](https://www.capterra.jp/software/168668/microsoft-teams) — 4.5/5 (11019 reviews) 2. [Slack](https://www.capterra.jp/software/135003/slack) — 4.7/5 (24103 reviews) 3. [Connecteam](https://www.capterra.jp/software/153140/connecteam) — 4.6/5 (5203 reviews) 4. [Google Workspace](https://www.capterra.jp/software/168389/google-workspace) — 4.7/5 (17559 reviews) 5. [Google Chat](https://www.capterra.jp/software/175800/chat) — 4.5/5 (2381 reviews) ## レビュー ### "Fast, Flexible, and Easy to Use Messaging App" — 5.0/5 > **Sven** | *2026年4月18日* | 食品製造 | おすすめ評価：10.0/10 > > **良いポイント**: elegram is extremely easy to use and offers a clean interface that makes messaging straightforward. The support for large groups, channels, bots, and file sharing adds a lot of flexibility and makes the app suitable for many different purposes. I also like that conversations sync well across devices and that the app feels fast and lightweight, even when used frequently throughout the day. > > **改善点**: One minor drawback is that the number of features can feel a little overwhelming at first for new users. Some privacy-related settings also require a closer look to fully understand how they work. Still, these are relatively small issues compared to the overall speed, convenience, and functionality that Telegram provides. > > I have been using Telegram for quite some time and I am very satisfied with it. The app is fast, intuitive, and works reliably across different devices, which makes everyday communication very convenient. I especially appreciate the large group features, channels, and the ability to share files easily, since these functions make Telegram more than just a simple messaging app. It offers a smooth and modern user experience that feels efficient for both private chats and larger communities. ----- ### "Telegram is too underrated and unappreciated." — 5.0/5 > **Adarsh** | *2025年11月30日* | 弁護士業界 | おすすめ評価：10.0/10 > > **良いポイント**: Telegram has the most privacy in any social media platform in the market now that provide similar service. The mandatory requirement of a phone number similar to WhatsApp limits fake accounts to an extend. It can be accessed from multiple devices at he same time making it very flexible and handy. > > **改善点**: The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our conversations, it always shows something totally unrelated. That aspect I think would be better to take reference from WhatsApp or even Instagram. > > Most versatile app to use across devices for data sharing and communication. I have been using it for my work for more than 2 years and it rarely disappointed. In certain occasions it fails to send multiple files if its not selected from within the app, like when we select multiple files from our device and choose telegram to share it. ----- ### "Scammer Central" — 1.0/5 > **Nava** | *2026年2月22日* | 消費財 | おすすめ評価：0.0/10 > > **良いポイント**: It's easy to use and has all the basic features and they work the same way as they do in other apps so there's no learning curve. > > **改善点**: It's where all the scammers go to do their business. So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing. > > Not good. Every time I've used it a scammer has used it to try and get me signed up for a fake job or other scam. ----- ### "5 Years of Reliable Work and News Communication" — 5.0/5 > **Oleg** | *2026年5月8日* | コンピュータ・ソフトウェア | おすすめ評価：10.0/10 > > **良いポイント**: Telegram is an excellent tool for work communication and staying up to date with news channels. The messaging is fast and reliable, group chats are well-organized, and the channel feature makes it easy to follow industry news and team updates in one place. The free plan offers great value with no limits on media sharing or message history. > > **改善点**: When subscribed to a large number of channels, the app can be slow to update and load new messages. There can be a noticeable delay in receiving notifications or refreshing content when many channels are active simultaneously. This can be frustrating when trying to stay on top of real-time information. > > I have been using Telegram for 5 years, primarily for work communication and following news channels. Overall it has been a very positive experience — it is reliable, feature-rich, and free. Despite occasional slowdowns with many active channels, it remains my go-to messaging platform for both professional and informational use. ----- ### "“Fast, Flexible, and Feature-Packed Messaging App”" — 5.0/5 > **認証済みレビュアー** | *2026年4月24日* | 美術、工芸 | おすすめ評価：9.0/10 > > **良いポイント**: What I like most about Telegram is its speed and flexibility. Messages send quickly, and it works smoothly across different devices without losing your chats. > > **改善点**: What I like least about Telegram is that it can feel a bit overwhelming at times, especially with large groups and channels constantly sending notifications. > > overall experience with Telegram has been positive. It’s a fast and reliable messaging app that works well across different devices, making it easy to stay connected wherever you are. ----- ページ：1 / 258\ 次へ: [次ページ](https://www.capterra.jp/software/180347/telegram?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/180347/telegram) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ