キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年
Boulevardとは?
Boulevardは独自のPlatform-as-a-Serviceを通じて、プレミアム美容サービスのビジネスマネジメントを変革しています。業界をリードする事業者やオペレーターとのコラボレーションにより開発されたBoulevardは、予約ベースのビジネスに特化した唯一の管理ツールであり、洗練されたスタイルを備えた簡単な使い勝手を提供します。
Boulevardの対象ユーザー
サロンやスパが求める、スケジューリングからPOSまでに対応する、完全に統合されたビジネス管理プラットフォームです。ビジネスが収益を増やし、顧客維持率を高めるようサポートします。
Boulevardの評判・レビュー

Top-tier salon management solution that continues to improve
製品を使ってみた感想: We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running with minimal problems, support has been great since day 1. The only issues we've had have been or are currently being actively worked on in product cycles. Our day-to-day is much smoother than previous solutions, we love being on Boulevard!
良いポイント:
Intelligent booking and client-specific service timing has saved us countless hours at the front desk and increased our service revenue 10%+. The calendar and schedule are very easy to use, our new front desk staff is trained up in half the time as previous software. The integrated booking widget that lives on our site is wonderful for preserving a fluid brand experience for clients booking online.
改善してほしい点:
Add-ons for advanced features can start to add up on top of an already higher base price, and the cost to migrate from an another product can get very high (though if you are good with Excel you can prep migration sheets yourself and save a lot like we did). Reporting was initially a weak spot but has been continuously improved over the past year and is nearly at parity with our previous solution.
Love BLVD!
製品を使ってみた感想: BLVD has been great to work with. The system is easy, and the academy is very helpful when hiring new staff and having them learn the system.
良いポイント:
Super user friendly. Always updating to their system. The academy and help chat are excellent for learning the system as well.
改善してほしい点:
Could improve/add some features. Although BLVD is always working on adding updates, there is still a few key things that would be even more helpful.
Customer Service is Inexistent. Bait and Switch Operation. Once they got you they are GONE!
製品を使ってみた感想: By far the worst experience I ever had in the Medical Spa Industry. No customer service at all. Not even a single phone number of someone to call if you need help. It's bait and switch operation. They take your money, hope you can figure it out on your own, and then nowhere to be found.
良いポイント:
The staffs scheduling was very easy to operate and manage.
改善してほしい点:
There's no customer service unless you like talking to a bot. They don't provide any phone numbers. You will have to schedule a zoom call if you need assistance. They don't respond to emails either.
Amazing Salon Software
製品を使ってみた感想: Amazing - great customer service. So much better than other software I've used (MindBody / Zenoti)
良いポイント:
Ease of use for both clients and salons.
改善してほしい点:
As a manager, I wish there was a component in the mobile app to access sales report and potential revenue
Salon Director
製品を使ってみた感想: Positive, every time I engage with a team member from Boulevard they are patient, professional & extremely helpful.
良いポイント:
How user friendly it is. Remote access to the system. Message system. The list goes on & on...
改善してほしい点:
The fact that you cannot turn reports into PDF's like you can when using summaries. Therefore, I never want to see the summary option removed from the system.
Thank You Boulevard
製品を使ってみた感想: The best decision we've made for our business in a LONG time!
良いポイント:
The consistent customer service. No matter who helped you, you always received someone who was committed to solving your problem.
改善してほしい点:
Not being able to have phone support was an adjustment but the chat and zooms are awesome to use. Just a different pace.
review for app
製品を使ってみた感想: I would say that my experience has been alright so far
良いポイント:
How you can save info on clients profile
改善してほしい点:
Having to cancel a whole appointment just to add another service to the profile
Great quality software
良いポイント:
Very user friendly and always making great updates
改善してほしい点:
Wish there were more options on the phone app version
I couldn’t be happier!
製品を使ってみた感想: Learning it was so much easier than other platforms I’ve used . Clients are giving me great feedback. Customer service is above and beyond.
良いポイント:
User friendly. Great customer service and support.
改善してほしい点:
Higher fees for credit card transactions.
Super happy with this EMR system
製品を使ってみた感想: Great! Customer service is quick and efficient. System is easy to use!
良いポイント:
Very client friendly and provider friendly!
改善してほしい点:
I don’t like that I have to do a service add on for every injectable service at checkout.
RN User of Boulevard
製品を使ってみた感想: It’s been great!
良いポイント:
The easy scheduling for clients and how detailed notes can be made.
改善してほしい点:
The app isn’t as easy to use. I cannot see client last names for booking.
Organized and Interactive!
良いポイント:
The pre-booking feature makes scheduling future appointments extremely easy! Also, separate tabs for customer's history with services, transactions, and product purchases make it easy to help clients find what they are looking for.
改善してほしい点:
The integration of packages from our previous booking system did not transfer correctly, which is the only issue we ran into.
Boulevard Review
製品を使ってみた感想: Overall, the Boulevard product exceeded my expectations and has become an indispensable part of my daily routine at work.
良いポイント:
I am impressed with the Boulevard product. The standout feature for me is its accesibility and ease of access. The design is user friendly and functional. The product's performance was top-notch, delivering reliable and efficient results every time. Additionally, the customer service was excellent, providing prompt and helpful responses to any inquiries.
改善してほしい点:
You might experience some latency in response but the customer service is always helpful.
Review of BLVD
製品を使ってみた感想: Amazing! Not many updates to the point where they are annoying but enough updates to keep everything running!
良いポイント:
Very easy to learn and easy to book clients in!
改善してほしい点:
Lack of knowledge when updates happen making it sometimes hard to navigate at first
Great with one flaw
製品を使ってみた感想: Great. Will there was a button to see who canceled or moved their apt.
良いポイント:
Very many options and way to use!! Love when I’m notified when someone canceled or scheduled appts. I love the option to choose what notification you get.
改善してほしい点:
When someone moves their sport out does not notify you who moved. So then you’ll have random opening in your schedule and i don’t know who was there. It would be nice to have a button to click to see who canceled or moved from that spot.
easy to check on my phone
製品を使ってみた感想: Is easy to look for my earnings and show my tip and what the client bought on the history
良いポイント:
The app is great I can check my booking from my cell Phone
改善してほしい点:
To much notification. But at the end is ok because we have the control
Boulevard has been great!
製品を使ってみた感想: It has been positive including support and the transition.
良いポイント:
How detailed the options are and how responsive the team has been.
改善してほしい点:
The transition from square to boulevard.
Keep all of your clients details together and orderly.
製品を使ってみた感想: I love BLVD. The only downside is there reports. There are so many important analytics that are important to salon team members when it comes to sales, understanding our clients, retaining clients, and retaining NEW clients. Improve this, and BLVD would be the overall greatest package available.
良いポイント:
The 2 way messaging, and professional look of BLVD sets it apart from other systems.
改善してほしい点:
Their reports need the most improvement The variety of reports do not measure up to what you would expect from BLVD. They should take a look at other systems and see these are strong points on other systems that may be the reason people hold back from becoming a BLVD User. Reports are so important for Owners and Managers who need to gather analytics in order to create benchmarks for team members.
Boulevard review
良いポイント:
It’s so easy to use and so functional. Easiest to train with as well!
改善してほしい点:
No cons necessarily but lag times affect the schedule sometimes
The Apple of booking software
製品を使ってみた感想: Excellent
良いポイント:
This is the best booking software on the market. I highly recommend this product for booking, accounting, and managing your business. They have great customer service and are always available to help. Not to mention there online classes are great for teaching how to use the platform. It’s the apple of booking software.
改善してほしい点:
Currently their app version for iPhone and android are not as sophisticated as their online platform.
Amazing app for spa services
良いポイント:
The layout and easy side menu make it straightforward to see my own bookings or get an overall view of the day, week, or month at the spa. The newly added access to documents and forms and the ability to update SOAP notes on the app is incredibly helpful and time saving.
改善してほしい点:
I can’t think of any shortcomings of this app! I love that I can text the spa via the designated number to communicate with front desk, that all the paperwork I need to view is handy from the app now, and that I get text alerts with new booking information. Best scheduling app I’ve used so far
Best app for estheticians
良いポイント:
Easy to use, user friendly interface, quick updates
改善してほしい点:
N/a.
We LOVE Boulevard!
製品を使ってみた感想: 10/10 experience with Boulevard! Any time we have a problem or need help, the help chat team is there to help almost immediately.
良いポイント:
I mostly love how easy Boulevard is to navigate. User friendly for staff and for clients.
改善してほしい点:
I do not have one bad thing to say about Boulevard!
Vast improvement
良いポイント:
We switched to Blvd after using another system for 15 years. The customer service is awesome. I think what we like best is it just makes sense and does what we want it to do.
改善してほしい点:
We had a really hard time getting our data transferred. It tooks months of failing. But that was due to our prior POS not Blvd
Happy with this product
製品を使ってみた感想: great customer service, ease of use. Rarely any outages or issues with the system.
良いポイント:
Available features, ease of use, online booking feature. Also love the built in custom texting feature.
改善してほしい点:
price is quite a bit higher than competitors.