---
description: CaseTracを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CaseTracとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [リスクマネジメントシステム](/directory/30665/risk-management/software) > [CaseTrac](/software/179781/casetrac)

# CaseTrac

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> CaseTracは、ビジネス内で報告された問題を特定、管理、調査、解決するための手頃なソリューションです。
> 
> 評価：7人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。

-----

## 概要

### CaseTracの対象ユーザー

国内企業およびグローバル企業。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.7/5** | 7 レビュー |
| 使いやすさ | 4.6/5 | レビュー全体に基づく |
| カスタマー・サポート | 5.0/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.6/5 | レビュー全体に基づく |
| 機能 | 4.7/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Ethix360
- **ロケーション**: Charlotte, アメリカ

## ビジネスコンテキスト

- **価格プラン**: $500.00
- **対象となる企業**: 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース
- **サポートされる言語**: アラビア語, イタリア語, ウクライナ語, オランダ語, スウェーデン語, スペイン語, スロバキア語, タイ語, チェコ語, デンマーク語, トルコ語, ドイツ語, ハンガリー語, ヒンディー語, フィンランド語, フランス語, ブルガリア語, ベトナム語, ポルトガル語, ポーランド語, ルーマニア語, ロシア語, 日本語, 英語, 韓国語
- **利用可能な国**: アメリカ合衆国

## 機能

- インシデント管理
- コンプライアンス管理
- コンプライアンス追跡
- モバイル・アクセス
- リスク・マネジメント
- 応答管理
- 監査管理
- 達成、リテンション

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）

## Category

- [リスクマネジメントシステム](https://www.capterra.jp/directory/30665/risk-management/software)

## 関連カテゴリー

- [リスクマネジメントシステム](https://www.capterra.jp/directory/30665/risk-management/software)
- [コンプライアンスシステム](https://www.capterra.jp/directory/30110/compliance/software)

## 代替製品

1. [ManageEngine Network Configuration Manager](https://www.capterra.jp/software/172274/network-configuration-manager) — 4.5/5 (283 reviews)
2. [MasterControl Quality Excellence](https://www.capterra.jp/software/148577/mastercontrol) — 4.5/5 (534 reviews)
3. [Connecteam](https://www.capterra.jp/software/153140/connecteam) — 4.6/5 (5213 reviews)
4. [SafetyCulture](https://www.capterra.jp/software/141080/iauditor) — 4.6/5 (353 reviews)
5. [Paycom](https://www.capterra.jp/software/130949/paycom) — 4.4/5 (1271 reviews)

## レビュー

### "Moved from Convercent and Haven't Looked Back\!" — 5.0/5

> **認証済みレビュアー** | *2019年3月10日* | ベンチャーキャピタル、プライベートエクイティ | おすすめ評価：10.0/10
> 
> **良いポイント**: CaseTrac is an intuitive, full-function case management system that has made my life much easier. The analysis and reporting that the platform provides for me are incredible.  The peer group benchmarking is very valuable to executives.
> 
> **改善点**: There are a lot of features, so deciding exactly which ones to use took a little time; but, once that initial process was over, it has been great. The team helped a lot through this process.
> 
> Switching to CaseTrac has been an incredible move for us as an organization.

-----

### "Exceptional Experience" — 5.0/5

> **Rick** | *2020年5月6日* | 病院、ヘルスケア | おすすめ評価：10.0/10
> 
> **良いポイント**: The solution has a very straightforward interface for individuals submitting information as well as for those working within the tool daily. From setup to implementation to daily use to back-end reporting, the software is structured logically, includes a variety of valuable features, \& is easy to navigate throughout.
> 
> **改善点**: While the back-end reporting features are well thought out \& allow for reporting within the tool, it does not allow for extraction of data based on specific search criteria. You can extract a full report of all data within the system, but cannot extract specific, targeted data. To be clear, you can input specific search criteria \& view the reports within the tool, you just cannot extract it that way. You can only extract all data within the system at once. It would be a nice feature to be able to extract targeted reports instead of just viewing them within the system.
> 
> Ethix360 provides our Ethics Line services, offering multiple (web, email, phone) mechanisms for employees to report potential issues, anonymously if they choose. We use the CaseTrac tool to work cases end-to-end - from intake through investigation to closure \& have had an outstanding experience with the company \& the solution. The tool meets all of our needs \& is being consistently reviewed \& improved. The people at Ethix360 are extremely responsive, solve problems \& answer questions quickly, solicit input to improve the software, \& go out of their way to ensure you have an exceptional experience with them. Highly recommend.

-----

### "A good choice for our needs" — 4.0/5

> **Jeanette** | *2021年3月22日* | 教育管理 | おすすめ評価：8.0/10
> 
> **良いポイント**: I most appreciate the tool notifies me when something has been added to the site.   It's relatively easy to navigate through the site and the role configurations work well for us.   Most users, even those who are in Case Trac infrequently, can navigate without much difficulty or support.
> 
> **改善点**: The tool could be more intuitive than it is although it's fairly easy to figure things out.   I find the reporting capabilities and tools to be lacking in ease and robust-ness but we don't get asked for many reports so it's not an issue for us.
> 
> Our transition from the prior provider, who was bought out by the owners of CaseTrac, was a bit clunky but support was usually readily available to work through issues.   Our needs are fairly basic and we don't have a lot of volume, therefore this system works adequately for us.

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### "CaseTrac Reporting and Hotline services" — 5.0/5

> **Curtis** | *2021年7月9日* | 医療業務 | おすすめ評価：10.0/10
> 
> **良いポイント**: Set-up and implementation when very smoothly, and staff training was make easier with CT's training modules.   Staff find the system easy to operate and direct reporting by staff is at 95%.  Very impressed, plus the system is 3x cheaper than my last Hotline.
> 
> **改善点**: No formal OSHA accident Reporting (OSHA 300) - require staff to document free text reporting details.
> 
> Very positive.  Robust system allows me to assign and share investigations across departments (Clinical, HR, Billing, etc.)

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### "Switched from Navex and users appreciate it" — 5.0/5

> **Natalia** | *2020年4月13日* | 防衛、宇宙 | おすすめ評価：10.0/10
> 
> **良いポイント**: Our organization uses the case management system daily and our cross-functional users wanted a platform that provides an intuitive workflow without jeopardizing the investigation and monitoring needs; CaseTrac allows that\!  The workflow style helps monitor the case state and organizes the information in a simple way.  The self-exportable case reports are a plus and key to our day to day needs.  Customer Support is always extremely helpful and available.
> 
> **改善点**: We are pleased with the software; if any changes I would recommend enhancing the current capabilities of the automatic email notifications when action has been taken in a case file.

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## リンク

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| ロケール | URL |
| en | <https://www.capterra.com/p/179781/CaseTrac/> |
| en-AE | <https://www.capterra.ae/software/179781/casetrac> |
| en-AU | <https://www.capterra.com.au/software/179781/casetrac> |
| en-CA | <https://www.capterra.ca/software/179781/casetrac> |
| en-GB | <https://www.capterra.co.uk/software/179781/casetrac> |
| en-IE | <https://www.capterra.ie/software/179781/casetrac> |
| en-IL | <https://www.capterra.co.il/software/179781/casetrac> |
| en-IN | <https://www.capterra.in/software/179781/casetrac> |
| en-NZ | <https://www.capterra.co.nz/software/179781/casetrac> |
| en-SG | <https://www.capterra.com.sg/software/179781/casetrac> |
| en-ZA | <https://www.capterra.co.za/software/179781/casetrac> |
| ja | <https://www.capterra.jp/software/179781/casetrac> |

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