--- description: Wherewolfを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Wherewolfとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [フォーム作成ツール](/directory/33235/form-builder/software) > [Wherewolf](/software/178859/wherewolf) # Wherewolf Canonical: https://www.capterra.jp/software/178859/wherewolf ページ：1 / 3\ 次へ: [次ページ](https://www.capterra.jp/software/178859/wherewolf?page=2) > Wherewolfは旅行会社向けのデジタル権利放棄ソリューションで、ゲスト管理、マーケティングツール、分析機能を提供し、成長を促進します。 > > 評価：42人のユーザーによる評価は**4.5/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Wherewolfの対象ユーザー ゲストのチェックインを最適化し、運用効率を改善し、免除データを活用してマーケティングとビジネスの成長を成功させるための貴重な知見を獲得したいと考えているツアーおよびアクティビティ運営者向けです。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.5/5** | 42 レビュー | | 使いやすさ | 4.4/5 | レビュー全体に基づく | | カスタマー・サポート | 4.5/5 | レビュー全体に基づく | | 価格の妥当性 | 4.4/5 | レビュー全体に基づく | | 機能 | 4.4/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Wherewolf - **ロケーション**: Queenstown, ニュージーランド - **設立**: 2013 ## ビジネスコンテキスト - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: 英語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバニア, アルメニア, アンゴラ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク, イラン, インド, インドネシア さらに155件 ## 機能 - QRコード - オンライン署名 - ステータス追跡 - セキュア・データストレージ - テンプレートのカスタマイズ - データのインポート／エクスポート - ドキュメント管理 - ドラッグ・アンド・ドロップ - モバイル署名キャプチャ - レポートと統計 - 免責事項端末 - 写真キャプチャ - 条件付きロジック - 検索データベース - 顧客データベース ## 統合 (合計8件) - Bookeo - Dropbox Business - FareHarbor - Fotaflo - Mailchimp - Rezdy - WaveRez - Xola ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - チャット対応有 ## Category - [フォーム作成ツール](https://www.capterra.jp/directory/33235/form-builder/software) ## 関連カテゴリー - [フォーム作成ツール](https://www.capterra.jp/directory/33235/form-builder/software) - [電子契約・電子サイン・電子署名ツール](https://www.capterra.jp/directory/30739/digital-signature/software) - [権利放棄ソフト](https://www.capterra.jp/directory/31377/waiver/software) ## 代替製品 1. [Checkfront](https://www.capterra.jp/software/99249/checkfront) — 4.5/5 (318 reviews) 2. [FormDr](https://www.capterra.jp/software/184016/formdoctor) — 4.3/5 (12 reviews) 3. [SwiftCloud](https://www.capterra.jp/software/142240/swift-cloud) — 4.7/5 (12 reviews) 4. [Clubspeed](https://www.capterra.jp/software/211057/clubspeed) — 4.9/5 (21 reviews) ## レビュー ### "Far exceeded expectations\!\!\!" — 5.0/5 > **認証済みレビュアー** | *2023年10月24日* | 事務用品、事務機器 | おすすめ評価：10.0/10 > > **良いポイント**: Our rep \[sensitive content hidden\] were truly incredible and patient throughout the entire process. Having the “human” interaction for implementing this kind of a waiver made a difference and one that if it was not there would’ve changed the outcome. The fact that their communication is crystal clear helps tremendously and that for us was the selling point. > > **改善点**: This is hard because we didn’t have bad experiences. In the first 2 days there were “glitches” but it was moreso on our end forgetting things that needed to be added on to the waivers and as a result having to reach out and get that corrected. Otherwise our experience has been fantastic\! > > Overall I’m beyond happy with their services and all they have to offer\! This truly does make a significant difference in our business and removes stress that would otherwise be a headache for us. Allowing to automate the process has been the most helpful thing. ----- ### "Wherewolf is awesome\!\!" — 5.0/5 > **Cassandra** | *2024年7月5日* | レジャー、旅行、観光 | おすすめ評価：10.0/10 > > **良いポイント**: The simplicity of the program. No problems integrating into our FareHarbor booking system and all the waivers transfer within seconds to the reservation it is connected to. Questions are answered quickly and any small problems we have encountered have been resolved essentially the same day. So glad we switched from the other program we were using, Wherewolf suits out business needs much better. > > **改善点**: Some of the options could be highlighted better for less customer confusion. Example: When selecting weight in pounds or kilograms, it looks like the other is selected from what you would like to choose. > > Incredibly simple and straightforward. Getting it set up and live was quick and easy. ----- ### "Bad fit for my company" — 3.0/5 > **Jeremiah** | *2021年2月3日* | ホスピタリティ | おすすめ評価：2.0/10 > > **良いポイント**: I like the liability waiver graphics (what the customer sees filling out the form), how customizable everything is, and the fact that you can collect demographic and email information for all clients that opt in. Their customized "request for online review" automatic emails look great too. \[SENSITIVE CONTENT HIDDEN\], who works tech support (contracted out it seems), works hard to resolve issues and is the most responsive person working for the company in terms of getting back to inquiries. > > **改善点**: The value just wasn't there for me and my small company. The initial rate I was quoted, and that was written into my contract, suddenly changed after one year. I also had trouble transferring my client list to MailChimp in a useable format as well which was a huge deal as that was one of the major reasons I signed up for the software. After months with tech support we were finally able to get it to work. I had trouble reaching anyone by phone when I needed help - for example, then I wanted to cancel my account the phone number on my bill was to a non-working number. It took several emails to different people before my account was finally cancelled months, and hundreds of dollars, later. > > I reached out to Wherewolf on the recommendation of a friend - because I wanted to move away from paper waivers and collect customer email addresses to use later with marketing apps like MailChimp. In retrospect I could have accomplished this in other ways at a much lower cost. I expressed concern that I didn't think Wherewolf made sense for a company as small as mine, considering the start up and monthly costs, and when you consider how few waivers I would be using every month. \[SENSITIVE CONTENT HIDDEN\], who seemed to listen initially, turned out to be another smooth talking salesperson in the end. I told him the size of my company and how many waivers a month I would be using. He agreed on a special price for me then promptly disappeared from communication and had the price changed on me. I explained that even with the discount I was paying over $3 per waiver. Customer Success Manager \[SENSITIVE CONTENT HIDDEN\] accused me of insinuating blackmail when I told her I would cancel my account and share my experiences online if Wherewolf was not willing to honor the contract I had signed. Resolving anything took weeks and many back and fourth emails. I held off on cancelling at first b/c I had already invested in the initial start up cost and lots of time getting everything set up - I did not want the whole thing to be a total loss. A much better outcome would have been achieved if they listened better /didn't "push for the sale" regardless of my particular situation. ----- ### "Fantastic product, just when we needed it" — 4.0/5 > **Cleopatra** | *2023年5月12日* | レジャー、旅行、観光 | おすすめ評価：8.0/10 > > **良いポイント**: Pandemic forced us to embrace online waivers. Wherewolf was our first choice. Branded to look like us. We were able to customise the forms just about right. A fantastic addition to our systems. > > **改善点**: Pricing became a little prohibitive after a while. We werent able to tweak the forms quite to our liking. > > Fantastic, i'd highly recommend Wherewolf as an online waiver solution for an activity company ----- ### "Wherewolf is the easy choice" — 5.0/5 > **Stacey** | *2021年7月6日* | レジャー、旅行、観光 | おすすめ評価：10.0/10 > > **良いポイント**: Wherewolf was extremely easy to connect with and super easy to use, the support team always promptly reply to any queries, the customer interface is also easy to use for all walk of life\! > > **改善点**: I can't think of any con's off the top of my head. Whenever we have any issues we create a support ticket which is promptly actioned. If the issues was not resolved right away then we are updated as the issue progresses to it's completion point. Maybe one con is where the system sometimes freezes; however I am not sure if that is at times our internet. I guess at times it take a while to sync, however again this could be out internet. > > The Team here at EcoZip and I love using Wherewolf - we used to do the work manually so the upgrade is a life saver. Easy, fast, reliable and super efficient. ----- ページ：1 / 3\ 次へ: [次ページ](https://www.capterra.jp/software/178859/wherewolf?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/178859/wherewolf) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ