キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

EngageBay CRMの概要

EngageBayは、小規模企業やスタートアップ企業向けに構築されたシンプルで手頃な価格のオールインワンのマーケティング、販売およびサービスCRMソフトウェアで、Webサイト訪問者を獲得、エンゲージ、育成し、顧客転換へとつなげます。リード生成フォームとポップアップによるリードの獲得、魅力的なランディング・ページでのWeb訪問者の獲得、メールでのリードの育成、そしてマーケティング自動化によるマーケティング・ファネルの自動化を1つの使いやすいプラットフォームから実行できます。

EngageBay CRMの対象ユーザー

訪問客を獲得、エンゲージ、そして育成することによって顧客へと転換する手頃な価格のオールインワンの販売およびマーケティング・ソフトウェアを必要とする中小企業。

EngageBay CRMソフトウェア - 1
EngageBay CRMソフトウェア - 2
EngageBay CRMソフトウェア - 3
EngageBay CRMソフトウェア - 4
EngageBay CRMソフトウェア - 5

EngageBay CRMをご存知でしょうか? 別の人気製品との比較

EngageBay CRM

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機能
連携サービス
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緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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EngageBay CRMの評判・レビュー

評価ポイント

総合評価
4.7
使いやすさ
4.5
カスタマーサービス
4.8
機能
4.6
価格の妥当性
4.7

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
mohammed
mohammed
カナダのRecruiter
認証済みLinkedInユーザー
人材派遣、人材紹介, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Like the Simplicity of the CRM

5.0 3 週間前 新着

良いポイント:

I can easily manage my contacts using this tool. It helps me tag them and create different lists so that I can easy email them. I have been using Excel where this process was cumbersome.

改善してほしい点:

I like almost all the features of EngageBay but it lack some features while creating templates. It doesn't copy the formatting when we paste the content.

Amir
アメリカのOwner
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Fast ROI with EngageBay

5.0 先月 新着

製品を使ってみた感想: The overall experience has been very satisfactory. The initial demo and onboarding was highly informative and showed how EngageBay would serve our purpose for a very reasonable cost. The several times I have needed tech support I was able to jump on a chat, explain what I needed help with, and quickly get a resolution to the issue.

良いポイント:

EngageBay is an extremely easy platform to implement. While there have been a few times we have had their support team help us, for the most part it is highly intuitive. One of the key features we needed was the ability to create email sequences. Having used other CRM platforms, I was pleased with the bulk upload feature. With other platforms, I found I was able to only upload 50 at a time which was time consuming. With EngageBay I was able to upload 500 contacts all at once. With other platforms I have been limited to sending 500 emails per day. After using the email verifier that EngageBay provides for a very nominal cost, we are able to send up to 1000 emails per day.

改善してほしい点:

Setting up the email sequences was a bit tricky in places. The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found that only a few dozen emails had been sent. After contacting tech support, I was able to avoid having this happen again and was able to get all contacts uploaded.

認証済みレビュアー
認証済みLinkedInユーザー
インターネット, 2~10人規模の会社
使用期間: 1~5か月
投稿経路
ソース:GetApp

Absolutely horrible!!

1.0 3 年前

製品を使ってみた感想: I've setup a "Sequence" with 3 emails to be sent before holding my Webinar and thought everything was ok and went on. Just to come back on the day of the Webinar to see that nothing was sent and every contact was hard bounced. Yes every single one of them.
Furthermore I couldn't send any email broadcasts to the contacts either. So mainly I was left with leads for my Webinar which I couldn't even use, were it up to Engagebay.
The support team's solution? Purchase credits to "verify the contacts" to be able to use them.
So besides making me lose my time, not delivering the emails and rendering all my contacts useless they want me to purchase something for it to actually work??
Absolutely disgusting and shameful business practices! They then tell me that the problem is not on their end and insist that every contact has an invalid email address. With another similar service I sent the emails with ease. Out of all the contacts, only 4 bounced.
Engagebay has set me back a lot with this.
Avoid at all costs!

良いポイント:

At first I liked what it offered for the free plan (things that other similar services didn't offer for free).

改善してほしい点:

It doesn't work at all and the support team asks you to purchase credits for it to work.

EngageBayからの返信

3 年前

Hi there, sorry to know about your experience with EngageBay. Just to bring to your notice, a hard bounce happens only when the email address is invalid. It looks like that is the case here. If the email address is invalid, there is nothing we can do from our end to avoid a hard bounce. To prevent such cases, we recommend all our users to verify all the emails they have on the list. Please note that we do not provide email verifier service ourselves and hence recommend other 3rd party solutions. Seems like the other service you used has a built in validation service and hence the bounces were limited. I would recommend you to send an email to [email protected] including the registered email address for your account and we can check what may have caused the bounces, though we are certain that it was due to the emails being invalid, we could always cross check.

Warren
アメリカのPresident
バイオテクノロジー, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Good option for someone needing a cost effective all in one CRM

4.0 2 か月前 新着

製品を使ってみた感想: The onboarding and ongoing customer support is fantastic. They are available almost instantly and often will jump on a video call immediately to help.

良いポイント:

The cost vs features is almost unmatched. No bells and whistles but a good, solid platform.

改善してほしい点:

You get what you pay for, it does what is needed, but does have limitations.

EngageBayからの返信

2 か月前

Hi Warren, Thanks for your review. I see that you rates us 3/10 on the "Likelihhod to recommend" parameter. Can you please let us know the reason for the low rating on that aspect. Your feedback will immensely help us.

Anthony
オーストラリアのDirector
マーケティング、広告, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

A great option

5.0 3 週間前 新着

良いポイント:

It is easy to use and work out with fantastic support offered along the way. Much cheaper than most of the alternatives and suits those starting out to the more advanced users

改善してほしい点:

There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents.

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