---
description: AfterShipを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AfterShipとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [シッピングソフト](/directory/30104/shipping/software) > [AfterShip](/software/178663/aftership)

# AfterShip

Canonical: https://www.capterra.jp/software/178663/aftership

ページ：1 / 20\
次へ: [次ページ](https://www.capterra.jp/software/178663/aftership?page=2)

> すべての貨物を1か所で追跡し、最新の配送状況を顧客に通知するeコマース事業向けのWebベースのソリューションです。
> 
> 評価：473人のユーザーによる評価は**4.9/5**。**おすすめ度**で最高の評価。

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## 概要

### AfterShipの対象ユーザー

オンライン小売業者向けのスケーラブルな配送追跡ソリューションです。注文の進捗状況と商品の現在地を顧客に通知することができます。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.9/5** | 473 レビュー |
| 使いやすさ | 4.7/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.9/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.7/5 | レビュー全体に基づく |
| 機能 | 4.8/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: AfterShip
- **ロケーション**: Tsuen Wan, 香港

## ビジネスコンテキスト

- **価格プラン**: $11.00
- **価格モデル**:  (無料版が利用可能) (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: イタリア語, スペイン語, ドイツ語, フランス語, 中国語, 日本語, 繁体中国語, 英語
- **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, ドイツ, ブラジル, メキシコ, 中国, 中華人民共和国香港特別行政区, 日本

## 機能

- Exchange Management
- Webサイト統合
- eコマース管理
- アクティビティ・ダッシュボード
- アラート／通知
- インポート／エクスポート管理
- ステータス追跡
- ラベル印刷
- レポート／分析
- 払い戻し管理
- 注文追跡
- 発送管理
- 送料計算
- 配送ラベル
- 配送追跡
- 顧客ポータル

## 統合 (合計14件)

- Adobe Commerce
- BigCommerce
- CS-Cart Store Builder
- Gorgias
- Klaviyo
- Microsoft Excel
- NetSuite
- PrestaShop
- Salesforce Platform
- Shift4Shop
- Shopify
- Squarespace
- TikTok
- WooCommerce

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [シッピングソフト](https://www.capterra.jp/directory/30104/shipping/software)

## 関連カテゴリー

- [シッピングソフト](https://www.capterra.jp/directory/30104/shipping/software)
- [配送追跡ソフト](https://www.capterra.jp/directory/31602/shipment-tracking/software)
- [返品管理 (RMS)](https://www.capterra.jp/directory/34035/returns-management/software)

## 代替製品

1. [ShipStation](https://www.capterra.jp/software/155621/shipstation) — 4.6/5 (959 reviews)
2. [Shippo](https://www.capterra.jp/software/146146/shippo) — 4.8/5 (827 reviews)
3. [Swap Commerce](https://www.capterra.jp/software/1062905/swap-commerce) — 5.0/5 (14 reviews)

## レビュー

### "Strong functionality, good support" — 5.0/5

> **Evan** | *2026年2月17日* | 小売 | おすすめ評価：7.0/10
> 
> **良いポイント**: Very complete solution. Setup is not always intuitive, but good support helped me get through the tough spots.
> 
> **改善点**: Complexity of setup. The UI itself is not always obvious how to do things like translations, etc. An AI with a quick start guide would be helpful, based on yoru custom use case.
> 
> Support has been very helpful. \[sensitive content hidden\]  hopped on a call with me to help me resolve a couple of questions that I had. Thank you\!

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### "Great CS (so far) in a robust (yet complex) tool" — 4.0/5

> **Tyler** | *2026年5月20日* | 消費財 | おすすめ評価：9.0/10
> 
> **良いポイント**: So far so good. the tool itself is complex with alot of 'rabbit holes' that you can get lost in, which leads to a learning curve and a time commitment I wasn't expecting but the feature sets are robust.
> 
> **改善点**: Complexity. There is a dual layer navigation menu and the pricing is a bit confusing, you have alot of add ons. For example you can sync reviews in the Feed plan but there is an entirely different Review section in another plan that is additive and more robust for syndication and followup so while the two are related that are billed and function separately, not ideal.
> 
> I will call out their customer service - i conencted wtih \[sensitive content hidden\] very quickly during a chat to resolve and get some questions answered about their Affiliate tool. He was very helpful and clear and action oriented \*\*\*\*\* (five stars on \[sensitive content hidden\])

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### "General Review" — 3.0/5

> **Lukas** | *2023年4月12日* | 物流、サプライチェーン | おすすめ評価：8.0/10
> 
> **良いポイント**: We love that Aftership can offer tracking for multiple carriers and we do not need to waste time to search for alternative sources to get tracking back.
> 
> **改善点**: That tracking event interpretation is not always accurate.

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### "Quick & Easy Solution\!" — 5.0/5

> **Mighael** | *2026年3月19日* | 小売 | おすすめ評価：10.0/10
> 
> **良いポイント**: \[sensitive content hidden\] did an awesome job answering my questions about the new return process we are introducing\! He thoroughly explained the process in detail. included visuals, and resources I could reference later.
> 
> **改善点**: There's not many bad things I can say about Aftership at this point. They are always looking to improve\!
> 
> Amazing\! We signed on with them and had to work through a few things, but since then everything has been pretty top notch\! They respond in a timely fashion, are constantly improving their systems, and offer the most value for your money.

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### "Problems with the rate plan change" — 5.0/5

> **Patrick** | *2026年6月23日* | 美術 | おすすめ評価：8.0/10
> 
> **良いポイント**: It works perfectly, except for the switch to the new rate plan. I think there are still some technical issues with that.
> 
> **改善点**: This field shouldn't be required ;)&#10;This field shouldn't be required ;)&#10;This field shouldn't be required ;)
> 
> Good, helpful support. So far, the platform seems to be working without any issues (we only use the tracking feature). The API is easy to use and works as expected.

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次へ: [次ページ](https://www.capterra.jp/software/178663/aftership?page=2)

## リンク

- [Capterraで表示する](https://www.capterra.jp/software/178663/aftership)

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| de-CH | <https://www.capterra.ch/software/178663/aftership> |
| en | <https://www.capterra.com/p/178663/AfterShip/> |
| en-AE | <https://www.capterra.ae/software/178663/aftership> |
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| en-GB | <https://www.capterra.co.uk/software/178663/aftership> |
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| es-AR | <https://www.capterra.com.ar/software/178663/aftership> |
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| es-CO | <https://www.capterra.co/software/178663/aftership> |
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| ja | <https://www.capterra.jp/software/178663/aftership> |

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