--- description: Bókunを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bókunとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [ツアーオペレーターソフト](/directory/20033/tour-operator/software) > [Bókun](/software/178518/bokun) # Bókun Canonical: https://www.capterra.jp/software/178518/bokun ページ：1 / 20\ 次へ: [次ページ](https://www.capterra.jp/software/178518/bokun?page=2) > Bókunは、ツアーやアクティビティの管理に役立つオンライン予約ソフトウェアです。 > > 評価：456人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Bókunの対象ユーザー 個人旅行ツアーを提供する旅行代理店、国内外を対象にオンラインのみで取引を行う旅行会社 (OTA)、再販業者など、さまざまな観光サービス事業者に適したソフトウェアです。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.7/5** | 456 レビュー | | 使いやすさ | 4.5/5 | レビュー全体に基づく | | カスタマー・サポート | 4.7/5 | レビュー全体に基づく | | 価格の妥当性 | 4.7/5 | レビュー全体に基づく | | 機能 | 4.6/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Bókun, A TripAdvisor Company - **ロケーション**: Boston, アメリカ - **設立**: 2012 ## ビジネスコンテキスト - **価格プラン**: $49.00 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Chromebook（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: イタリア語, スペイン語, ドイツ語, ノルウェー語, フランス語, ポルトガル語, 中国語, 日本語, 英語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバニア, アルメニア, アンゴラ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク, イラン, インド, インドネシア さらに175件 ## 機能 - CRM - GDS／OTA統合 - オンライン予約 - カレンダー管理 - パッケージ作成 - ベンダー管理 - リソース管理 - レポートと統計 - 予約管理 - 価格設定管理 - 旅程作成 - 決済処理 ## 統合 (合計1件) - Zapier ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [ツアーオペレーターソフト](https://www.capterra.jp/directory/20033/tour-operator/software) ## 関連カテゴリー - [ツアーオペレーターソフト](https://www.capterra.jp/directory/20033/tour-operator/software) - [予約システム](https://www.capterra.jp/directory/20032/reservations/software) ## 代替製品 1. [Rezdy](https://www.capterra.jp/software/122690/rezdy) — 4.5/5 (237 reviews) 2. [FareHarbor](https://www.capterra.jp/software/135106/fareharbor) — 4.7/5 (1127 reviews) 3. [TrekkSoft](https://www.capterra.jp/software/126665/tour-activity-booking-system) — 4.5/5 (230 reviews) 4. [Xola](https://www.capterra.jp/software/132175/xola-booking-and-marketing-system) — 4.7/5 (573 reviews) 5. [Checkfront](https://www.capterra.jp/software/99249/checkfront) — 4.5/5 (318 reviews) ## レビュー ### "Powerful yet underwhelming" — 3.0/5 > **Ryan Mico** | *2025年4月11日* | 市場調査 | おすすめ評価：5.0/10 > > **良いポイント**: Very strong functionality, well thought out, responsiveness is pretty good, articles online for support are almost up to date, more flexibility when it comes to customization. > > **改善点**: The UI/UX needs revamp, even though I have an experience in design and functionality- the interface, connection, user friendliness and Viator Syncing needs a lot of improvement. It will take about at least couple of hours for a user to fully fix the schedule, availability, syncing, widgets and more. (totally unnecessary, knowing that we also took time creating Viator's product) Viator uses a different legacy platform that doesn't connect well with Bokun, this is not 2010. Both platform needs to sync, market Bokun on viator as an add on cause it has a lot of perks compare to the legacy. Each button needs detailed explanation and step by step guide to handle task that also indicate affected areas. In short, it needs centralization. It would be easier to put a hierarchy (bold text above regular text) to indicate importance. (and again, needs to be centralized) The dashboard, experience and much more needs visual guidance. e.g adding colors and customization option for users. Also, if possible- allow user to create their own dashboard that can add widgets. e.g calendar, products, agents, availability and more. This helps users to easily visualize what we have and what we can improve as a whole. Better interface, more sales- more commission to Viator and Tripadvisor (this is a potential add-on option to earn more on your side. I understand that Bokun wants to simplify and minimize distraction in terms of UI/UX, However- the design does not create a mind pattern of visualization for us to know what's important or not. Everything is the same, you have a very powerful tool, let us know how powerful it is and prevent future chat support assistance by enhancing the whole interface. Lastly, tell Viator to increase the timeout cooldown while creating a product. It kicks people out after some time and it never saves the input. Add additional cookies or a separate condition while creating a product, it is totally unnecessary to time out a user while editing. Just put some pop up for "are you there?, Are you still editing?" or something. Legacy can't run this, let bokun absorb Viator and you'll get more sales and commission from this. \*\* Fix the availability option please \*\* > > It is an okay software, it works. But not for people who has more complicated products or bigger corporation. For sure some other company will hire a standalone Scheduler or Management for this, which is preventable. ----- ### "Bokun’s customer service is two thumbs up" — 5.0/5 > **Christine Aurelia** | *2024年10月2日* | レジャー、旅行、観光 | おすすめ評価：10.0/10 > > **良いポイント**: easy to manage and sync booking, i love how the agents are so fast respond > > **改善点**: too many features, sometimes it gets complicated > > just started using bokun and it’s pretty convenient for me ----- ### "Great for novices" — 5.0/5 > **Panos** | *2026年2月22日* | レジャー、旅行、観光 | おすすめ評価：9.0/10 > > **良いポイント**: Ease of use is the most important feature for me, since I had no previous experience with tour management platforms. The new look and feel is now much better, the previous looked cluttered, now it's a lot more clear and colors help. I have the basic option which is more than enough for starters, as you have control in all features and also provides some useful stats. I also find it a good value for money product that offers integration with so many OTA's. > > **改善点**: The FAQ section is rather confusing and should be revised so that instructions are clear. It would also be great if scheduling was more flexible (e.g. having a tour operating day after day does not seem to work) > > Despite the fact that the platform is easy, you always need support and fortunately their support department is very quick and helpful and also 24/7 which is great since you know they will resolve any issue with just a few clicks, for starters like me this is the most important\! ----- ### "Reliable platform with excellent support and strong OTA connectivity" — 5.0/5 > **Dimitris** | *2026年4月17日* | レジャー、旅行、観光 | おすすめ評価：10.0/10 > > **良いポイント**: Bókun is a very reliable and well-structured system, especially when it comes to connectivity with major OTAs like GetYourGuide and Viator. The platform handles inventory and availability efficiently, which is essential for daily operations. What stands out the most is the overall stability of the system and the level of support provided — the team is responsive, helpful, and genuinely tries to resolve issues quickly. > > **改善点**: While the system is powerful, it can feel a bit complex and not always intuitive, particularly for new users. The reporting capabilities could be more advanced and user-friendly, as extracting detailed insights often requires additional work outside the platform. > > Overall, i am very satisfied with Bókun. It is a dependable platform that supports our day-to-day operations and allows us to manage multiple sales channels effectively. The customer support is a key strength and adds significant value to the overall experience. With some improvements in usability and reporting, it could become an even more complete solution. ----- ### "Awful company all around" — 1.0/5 > **Tommy** | *2026年4月11日* | レジャー、旅行、観光 | おすすめ評価：0.0/10 > > **良いポイント**: nothing - There's one good guy named \[sensitive content hidden\], who's literally, in his own words, the only support rep in the entire US. Everybody else is overseas, and everything about this company, Xperience Software, is horrible. > > **改善点**: Everything is terrible. Cost is way too high. They're actually stealing data. Integrations break all the time. Bookings have dropped since we started using them because Viator is stealing the data, which is their parent company, so they can get people booked there and then hit you with fees. Overall, awful company, awful experience, awful team. Old school legacy software. > > Imagine if you had the most entitled people with the worst possible software and the highest limitations, paired with terrible support. Everything broke all the time, you lost money, and then they would blame you. They made every small thing that should be easy difficult for no reason and randomly locked you out of your account for no reason. We lost so much time, money, and effort that it ended up being better to literally build our own reservation system. ----- ページ：1 / 20\ 次へ: [次ページ](https://www.capterra.jp/software/178518/bokun?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/178518/bokun) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ