キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年
Bókunとは？
ツアーやアクティビティの管理に役立つオンライン予約ソフトウェアです。Bkunはツアーやアクティビティ運営者向けに特別に構築された、予約管理テクノロジーおよび予約ソフトウェアです。Webサイト・ビルダー、オンライン予約エンジン、チャネル管理、在庫およびリソース管理、専用B2Bマーケットプレイス、堅牢なレポート機能を含むオールインワンのソフトウェア・ソリューションです。
Bókunの対象ユーザー
個人旅行ツアーを提供する旅行代理店、国内外を対象にオンラインのみで取引を行う旅行会社 (OTA)、再販業者など、さまざまな観光サービス事業者に適したソフトウェアです。
Bókunをご存知でしょうか？
別の人気製品との比較
Bókun
Bókunの他のおすすめ代替製品
Bókunの評判・レビュー
Pleasure to work with Bokun
製品を使ってみた感想： We are quite satisfied having chosen Bokun. Besides being a well functioning tour booking and management system, it allows you to expand your business easily by assigning agents, affiliates and joining other marketplaces.
良いポイント:
The look & Feel is great and obviously much effort was put into this. The whole system is fairly intuitive and quick to learn. The help documentation is extensive and written well. Should you not find your answer the help team is quick to respond. Fairly easy to set up, the web modules all look good, the dashboard works well in managing your sales and tours in real time. Setting up agents and affiliates also fairly easy to accomplish. Integration with marketplaces such as Viator also quite smooth, all in all, a good experience and would definitely recommend using.
改善してほしい点:
One small issue, no warning when an agents credit is about to reach its limit but we can live with it :-)
Bókun, A TripAdvisor Companyからの返信
6 年前
Hi Henk-Jan, Thank you for your kind review of Bokun and the team! We're glad that you have had a positive experience with us, and we hope to continue that in the future. We value our users' feedback, as it's a reflection of how we can improve and serve you better. Your agent overdraft limit is a great feature suggestion that we will forward along to our Product team to look into in the future. Please don't hesitate to reach out if you have any other feedback. We're always happy to hear from our users and learn how we can work better together. - Bokun Support
Easy-to-Use Platform with Some Limitations and Price Concerns
製品を使ってみた感想： My overall experience with Bókun has been good. I was initially concerned about the support, given that it's owned by TripAdvisor, but things have been manageable so far.
良いポイント:
Bókun is easy to use and offers a simple interface with most of the features we needed to manage bookings efficiently.
改善してほしい点:
The mobile check-in app is quite limited. It doesn’t allow you to select current time slots while scanning tickets, which can be inconvenient. Additionally, for new customers, Bókun has doubled the pricing, which may be a drawback for small businesses.
Bokun doesnt line or by emailsupport in
製品を使ってみた感想：
Very bd expereince. I don´t uderstand why they have good reviews or they don´t atend to everybody.
Very dangerours Comapny, without responsability afect the work to people like me.
良いポイント:
One Booking Software without Support inst Booking Software: I was in the process to change the Booking softtware and I decided to use BOKUN. Ineeded a lot ofquestions to solve and to work with the Website, but nobody anwered me. They joked me and also I used different times the Caht in line, but is not working in Turkey time and also off. Thes problems was reapted twice. So, Idecided to begi form ceros with other Booking software and to ask to paypal return my money back.
改善してほしい点:
doesnt have Support !!! IReesposability witht the users Support is the most important to me T
Excellent booking system
製品を使ってみた感想： So far my experience with Bokun has been excellent.
良いポイント:
The system is easy to use, clear sections with all features and amazing customer service.
改善してほしい点:
It takes some time until you learn how to navigate and setup the products, but the customer service team is there to help you.
Support team "dream team"
製品を使ってみた感想： the best reservvas engine I have ever tried and without a doubt, a support team to be proud of.
良いポイント:
Best support team i have never seen in my life
改善してほしい点:
maybe the widget to integrate in the web is not very aesthetic and has little possibility of customization.
